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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80601 Views

9 replies

2 likes

Account
Login
  • 80601 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654562 Views

13 replies

4 likes

Account
  • 654562 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

735125 Views

18 replies

29 likes

  • 735125 Views
  • 18 replies
  • 29 likes

Spotify never responds to E-mails

Everytime I have tried to contact Spotify they assign a case number and never respond. I pay for a premium subscription yet their customer service is non-existent. I am ready to cancel my account and sign up with another service.

Newbie

Everytime I have tried to contact Spotify they assign a case number and never respond.  I pay for a premium subscription yet their customer service is non-existent.  I am ready to cancel my...

MattSuda

Spotify Star

387 Views

2 replies

0 likes

Premium
  • 387 Views
  • 2 replies
  • 0 likes

Account already exists and email is not active??

So I recently purchased a Ps4, and I registered for spotify. When I clicked register it said the email was already taken. But which is wierd because I just made that email that day.I went to try to password reset, and it said that the email is not an...

Newbie

So I recently purchased a Ps4, and I registered for spotify. When I clicked register it said the email was already taken. But which is wierd because I just made that email that day. I went to try to...

MattSuda

Spotify Star

706 Views

1 replies

0 likes

Account
Free
Login
Other
Security
  • 706 Views
  • 1 replies
  • 0 likes

How to change geographic location without paying?

Hello Spotify Community, I downgraded a couple months ago from Spotify Premium to Spotify Free, since I don't use it as often as I used to. I have moved geographic location and would like to make the according change on my Spotify account, so that I ...

Visitor

Hello Spotify Community,   I downgraded a couple months ago from Spotify Premium to Spotify Free, since I don't use it as often as I used to.   I have moved geographic location and...

MattSuda

Spotify Star

228 Views

1 replies

0 likes

Account
  • 228 Views
  • 1 replies
  • 0 likes

Lost Playlist

I have two different accounts of Spotify, each with different playlist. In my second account I have introduced the facebook account of the first and I lost all the playlist, as this has been copied which were linked to the facebook account. How I can...

Newbie

I have two different accounts of Spotify, each with different playlist. In my second account I have introduced the facebook account of the first and I lost all the playlist, as this has been copied w...

MattSuda

Spotify Star

251 Views

2 replies

0 likes

Account
  • 251 Views
  • 2 replies
  • 0 likes

Payment problem

I paid $29.00 mxn por a 3 month free trial and then I was going to pay $100.00 mxn every month. I can't get the premium version of Spotify and the amount was charge to my credit card. Can you help me please?

Newbie

I paid $29.00 mxn por a 3 month free trial and then I was going to pay $100.00 mxn every month.  I can't get the premium version of Spotify and the amount was charge to my credit card.  &...

Jason

Spotify Legend

191 Views

1 replies

0 likes

Account
  • 191 Views
  • 1 replies
  • 0 likes

Unable to change subcription details - Unexpected error

Good afternoon, My old credit card has expired. My Spotify subscription was configured to charge this card. Whenever I try to update the subscription details through the link at https://www.spotify.com/uk/account/subscription/ i reach the following p...

Newbie

Good afternoon,    My old credit card has expired. My Spotify subscription was configured to charge this card.  Whenever I try to update the subscription details through the li...

kbrooksc

Community Legend

283 Views

1 replies

0 likes

Account
Subscription
  • 283 Views
  • 1 replies
  • 0 likes

Solved!! Spotify. Familie Abbo erweitern

Hallo ihr Lieben,Ich und Meine Schwester haben ein Spotify-Family Abbo. jedoch möchten wir dies Jetzt erweitern, auf die Maximale Anzahl, wie ist das Möglich?.MFG

Newbie

Hallo ihr Lieben, Ich und Meine Schwester haben ein Spotify-Family Abbo. jedoch möchten wir dies Jetzt erweitern, auf die Maximale Anzahl, wie ist das Möglich?. MFG

Nadineirion

Newbie

7784 Views

11 replies

1 likes

Other
Premium
  • 7784 Views
  • 11 replies
  • 1 likes

Suddenly can't login to account - can't reset password either! Help!

Hi, FYI - I created this account only to solve this issue. I've used my "work-email" and a new username to post this. Premium user since loooong - I've basically been in the Spotify game since closed beta way back in the day, before Facebook integrat...

Casual Listener

Hi,   FYI - I created this account only to solve this issue. I've used my "work-email" and a new username to post this.   Premium user since loooong - I've basically been in the Spotify...

lolboll

Newbie

899 Views

7 replies

0 likes

Account
Login
Premium
  • 899 Views
  • 7 replies
  • 0 likes

Presi 2 volte 9,99€

Buongiorno, un paio di giorni fa si è rinnovato spotify, e il pagamento se le preso per due volte. Invece di prendersi € 10 se ne è presi 20. Come faccio per risolvere?

Newbie

Buongiorno, un paio di giorni fa si è rinnovato spotify, e il pagamento se le preso per due volte. Invece di prendersi € 10 se ne è presi 20. Come faccio per risolvere?

meahtenoha

Spotify

210 Views

2 replies

0 likes

Subscription
  • 210 Views
  • 2 replies
  • 0 likes

Wrong picture and name in profile (account might have been abused/hacked)

Hi, A while back I had a problem that my account seem to be used by someone else. (Playlists started to be deleted, got the "signed in somewhere else" notification.) I used the "logout everywhere" feature and the problem went away. Then today I notic...

Casual Listener

Hi,   A while back I had a problem that my account seem to be used by someone else. (Playlists started to be deleted, got the "signed in somewhere else" notification.)   I used the "log...

ltb76

Casual Listener

247 Views

4 replies

0 likes

Account
Login
Security
  • 247 Views
  • 4 replies
  • 0 likes

Was charged premium and wasn't able to use it

I pay for Spotify via iPhone through the app store, I was late on putting more money into my account, so my premium was cancelled. But when going into my Apple ID settings and resubcribing it took out my money (which has been refunded back now) and s...

Newbie

I pay for Spotify via iPhone through the app store, I was late on putting more money into my account, so my premium was cancelled. But when going into my Apple ID settings and resubcribing it took ou...

MattSuda

Spotify Star

214 Views

1 replies

0 likes

Free
Premium
Subscription
  • 214 Views
  • 1 replies
  • 0 likes

My username have changed since I've linked my Facebook account

I use Spotify for sharing playlist as an artist, with my artistic user name. Since I linked my Facebook account, when I share a playlist, there appear my personal real name instead of my artistic name (as Spotify did in the past).I've unlinked my Fac...

Newbie

I use Spotify for sharing playlist as an artist, with my artistic user name. Since I linked my Facebook account, when I share a playlist, there appear my personal real name instead of my artistic nam...

272 Views

0 replies

0 likes

Account
  • 272 Views
  • 0 replies
  • 0 likes

Spotify Student

Hello, I tried to sign up for the Spotify Student Discount, but upon trying to verify my student status, it failed. I tried again (I imagined that if I entered payment details a second time, Spotify would recognize that I had already entered this inf...

Newbie

Hello,   I tried to sign up for the Spotify Student Discount, but upon trying to verify my student status, it failed. I tried again (I imagined that if I entered payment details a second time,...

myra_22

Newbie

379 Views

2 replies

0 likes

Premium
Subscription
  • 379 Views
  • 2 replies
  • 0 likes

Deleting Facebook from spotify

My spotify account is linked with facebook. Facebook is blocked at my work (Using ipod touch) so I can't log on through facebook to get on Spotify. How do I un-sync my facebook account from Spotify so I can log in with a regular username and password...

Casual Listener

My spotify account is linked with facebook. Facebook is blocked at my work (Using ipod touch) so I can't log on through facebook to get on Spotify. How do I un-sync my facebook account from Spotify s...

ffiorella13

Casual Listener

248 Views

2 replies

0 likes

Account
  • 248 Views
  • 2 replies
  • 0 likes

Solved!! Offline Syncing

I'm about to sync some playlists offline after just having upgraded to Premium - I've looked around but haven't seen it stated outright "yes or no" - does it cost extra money to sync songs offline?

Newbie

I'm about to sync some playlists offline after just having upgraded to Premium - I've looked around but haven't seen it stated outright "yes or no" - does it cost extra money to sync songs offline?&n...

MattSuda

Spotify Star

368 Views

1 replies

0 likes

Premium
  • 368 Views
  • 1 replies
  • 0 likes

Credit Card Charge

I clicked on the student discount option, typed in my credit card, couldn't find my student information so I backed out and it still charged my the $4.99. I am not a premium member and the money was already taken out of my account. I either would lik...

Casual Listener

I clicked on the student discount option, typed in my credit card, couldn't find my student information so I backed out and it still charged my the $4.99. I am not a premium member and the money was ...

patbailey1776

Casual Listener

333 Views

3 replies

0 likes

Subscription
  • 333 Views
  • 3 replies
  • 0 likes

Premium Help

Hi I have paid for Spotify every month via my vodafone phone bill and never had any issues. Today I upgraded my phone with vodafone and got spotify free for 24 months. Once I followed the link vodafone sent me to get the 24 month deal, it said I was ...

Newbie

Hi   I have paid for Spotify every month via my vodafone phone bill and never had any issues.   Today I upgraded my phone with vodafone and got spotify free for 24 months. Once I follow...

MattSuda

Spotify Star

232 Views

1 replies

0 likes

Account
Premium
Subscription
  • 232 Views
  • 1 replies
  • 0 likes

I recently bought premium on my iPhone via my Facebook account, however on my phone it doesn't work

I recently bought spotify on my iPhone via my Facebook account, my account number is 11185616380 however it won't let me sign in on the app on my phone! When I sign in via Facebook on the app it says I don't have premium and that I am still free

Visitor

I recently bought spotify on my iPhone via my Facebook account, my account number is 11185616380 however it won't let me sign in on the app on my phone! When I sign in via Facebook on the app it says...

MattSuda

Spotify Star

171 Views

1 replies

0 likes

  • 171 Views
  • 1 replies
  • 0 likes

Canceling auto payments

I cant cancel auto subscription if Spotify can cancel it for me please. It doesnt work for me, i cant find the cancel button under subscription and payments

Newbie

I cant cancel auto subscription if Spotify can cancel it for me please. It doesnt work for me, i cant find the cancel button under subscription and payments

MattSuda

Spotify Star

187 Views

1 replies

0 likes

Subscription
  • 187 Views
  • 1 replies
  • 0 likes

Pending Charge/Cancel

Hello.I accidentally overdrafted from my account and Spotify fee is pending. If I cancel my membership that renews every 26th, will the pending charge no longer be valid? Or will it chage for the amount of the membership and continue. Pretty much I'm...

Newbie

Hello. I accidentally overdrafted from my account and Spotify fee is pending. If I cancel my membership that renews every 26th, will the pending charge no longer be valid? Or will it chage for the a...

MattSuda

Spotify Star

2862 Views

1 replies

0 likes

Account
  • 2862 Views
  • 1 replies
  • 0 likes