Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80456 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654009 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734484 Views
18 replies
29 likes
Hey all, I couldn't find a answer to this question at all. I am trying to change my name on spotify not my username but my name. My spotify username is 'skydive2013' but i had it connected to facebook and it changed my name to the name on the faceboo...
Hey all, I couldn't find a answer to this question at all. I am trying to change my name on spotify not my username but my name. My spotify username is 'skydive2013' but i had it co...
Spotify Star
560 Views
1 replies
0 likes
HiI upgraded from unlimited to premium so I could get ad- free music on my iPad but it's not letting me set a device password, keeps telling me it can't find an email despite there being an email listed on my account and spotify usually sends me emai...
Hi I upgraded from unlimited to premium so I could get ad- free music on my iPad but it's not letting me set a device password, keeps telling me it can't find an email despite there being an email...
Casual Listener
1235 Views
5 replies
0 likes
About a month ago I cancelled my spotify premium before my 3 months $1 was over. Today I was charged twice by Adv Spotify USA for $4.99 on my debit card. How do I reverse this and make sure I won't be charged again?
About a month ago I cancelled my spotify premium before my 3 months $1 was over. Today I was charged twice by Adv Spotify USA for $4.99 on my debit card. How do I reverse this and make sure I won't b...
Spotify
437 Views
4 replies
0 likes
I am currently trying to set a device password but it wont allow me to. I keep getting the message "We're sorry, your email address was not available, please try to log out, log back in and try again. If the problem continues, please contact support....
I am currently trying to set a device password but it wont allow me to. I keep getting the message "We're sorry, your email address was not available, please try to log out, log back in and ...
Regular
26707 Views
50 replies
4 likes
I am currently paying for spotify premium $9.99 a month. I learned about the spotify students plan which is $5 a month. I am currently attending Valparaiso University in Valparaiso, IN. If I am unable to switch to this new plan by April, 25th, which ...
I am currently paying for spotify premium $9.99 a month. I learned about the spotify students plan which is $5 a month. I am currently attending Valparaiso University in Valparaiso, IN. If I am ...
192 Views
0 replies
0 likes
I'm trying to get premium but I continue to get this message "Unfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer service team who can help you further." what do i do and what does t...
I'm trying to get premium but I continue to get this message "Unfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer service team who ...
Community Legend
222 Views
1 replies
0 likes
Spotify Star
188 Views
1 replies
0 likes
i used the student discount like i should and for some reason, it charged my account twice and premium won't activate! help!
i used the student discount like i should and for some reason, it charged my account twice and premium won't activate! help!
Spotify Star
328 Views
4 replies
0 likes
For some unknown reason you canceled my premium account, I have more than enough available funds in my credit card, please indicate what is required to re activate my premium account, to avoid future problems I would like to pay one year,
For some unknown reason you canceled my premium account, I have more than enough available funds in my credit card, please indicate what is required to re activate my premium account, to avoid future...
Spotify
291 Views
2 replies
0 likes
I guess I am the right place. I have just found out about this website and I am not very tech savvy. I wanted to know how to download music from the computer onto an mp3 player? I read some things online but they seem really complicated. I was hoping...
I guess I am the right place. I have just found out about this website and I am not very tech savvy. I wanted to know how to download music from the computer onto an mp3 player? I read some things on...
Community Legend
294 Views
1 replies
0 likes
Dear Spotify, I am a free spotify user and I cancelled my premium subscription sometime last year back in Singapore. So I moved from Singapore to the UK for uni and I wasnt able to use spotify. I was told to change my location in my profile settings ...
Dear Spotify, I am a free spotify user and I cancelled my premium subscription sometime last year back in Singapore. So I moved from Singapore to the UK for uni and I wasnt able to use...
Spotify Star
295 Views
1 replies
0 likes
I share an account with my mother. Last night, I was listening it when I fell asleep. I woke up and my phone wasn't dead but it wasn't playing my music anymore. I didn't think anything about it until I got home. I was logged out. So I tried logging b...
I share an account with my mother. Last night, I was listening it when I fell asleep. I woke up and my phone wasn't dead but it wasn't playing my music anymore. I didn't think anything about it until...
Spotify
790 Views
1 replies
0 likes
Hi guys,I hope you can help me, because I don't know how to solve this problem.A few days ago I delinked my facebook and spotify account (I didn't like all my spotify information posting on my facebook account). Today I tried to log into my spotify, ...
Hi guys, I hope you can help me, because I don't know how to solve this problem. A few days ago I delinked my facebook and spotify account (I didn't like all my spotify information posting on my fa...
Newbie
691 Views
2 replies
0 likes
TWO MONTHES AGO I canceled my premium account and since I have been charged two more times. I have filled out two contact forms and have posted in this forum hoping for a solution however I have yet to here back with a solution. This is an URGENT mat...
TWO MONTHES AGO I canceled my premium account and since I have been charged two more times. I have filled out two contact forms and have posted in this forum hoping for a solution however I have yet ...
Spotify
502 Views
7 replies
0 likes
I have been wiating for a response for months from Spotify about being double-charged for two accounts. One I closed back in December. Is it impossible to get a response from your Support Desk? Do you have so many issues that you can't get back to pa...
I have been wiating for a response for months from Spotify about being double-charged for two accounts. One I closed back in December. Is it impossible to get a response from your Support...
Casual Listener
298 Views
2 replies
0 likes
I was trying to sign up for the student discount and I got charged twice I was also denied to the student discount. How can I get my money back ?
I was trying to sign up for the student discount and I got charged twice I was also denied to the student discount. How can I get my money back ?
Casual Listener
406 Views
3 replies
0 likes
With the latest few Spotify updates- I noticed yesterday while playing my music after a period of time, not using my computer, which to mention, when I listen to my Spotify, its used more of a stereo than a computer. Spotify stopped working with a me...
With the latest few Spotify updates- I noticed yesterday while playing my music after a period of time, not using my computer, which to mention, when I listen to my Spotify, its u...
213 Views
0 replies
0 likes
I'm using a Squeezebox Radio and wanted to listen to my Spotify music through it.I went to my mysqueezebox.com and there you are required to enter a username and a password.So I went to my Spotify account under "Set device password" where there's a b...
I'm using a Squeezebox Radio and wanted to listen to my Spotify music through it. I went to my mysqueezebox.com and there you are required to enter a username and a password. So I went to my Spotif...
Spotify Star
228 Views
2 replies
0 likes
HelloI had signed up for the Discount for Students subscription and am still affiliated with my University. However, when I checked my bank account, I'm being charged for the full premium price. I then checked my account on the website and found that...
Hello I had signed up for the Discount for Students subscription and am still affiliated with my University. However, when I checked my bank account, I'm being charged for the full premium price. I ...
Community Legend
182 Views
1 replies
0 likes
