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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83528 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104680 Views
10 replies
3 likes
I thought I'd cancelled subscription last month but got charged again today. I've cancelled again. Can you confirm I'm actually cancelled? Is this the only way to contact spotify? No contact details.
I thought I'd cancelled subscription last month but got charged again today. I've cancelled again. Can you confirm I'm actually cancelled? Is this the only way to contact spotify? No contact details.
Community Legend
242 Views
1 replies
0 likes
If you start a premium trial will it charge you if you don't cancel it. If so how do you cancel it
If you start a premium trial will it charge you if you don't cancel it. If so how do you cancel it
Casual Listener
750 Views
2 replies
0 likes
Hi guys, It's been 3 days that suddenly my overview on my profile does not show my recently played artists. I never started private session, and I tried to go through settings, but could not find any option related to it...Could someone help? Cheers.
Hi guys, It's been 3 days that suddenly my overview on my profile does not show my recently played artists. I never started private session, and I tried to go through settings, but could not find any...
Newbie
3439 Views
2 replies
1 likes
Hi, earlier I heard an ad for a 30 day free trial for premium. Clicked on start free trial. Entered card details which are needed for subscription if I do not cancel within 30 days not I have been charged £99.00? I haven't accessed Spotify since and ...
Hi, earlier I heard an ad for a 30 day free trial for premium. Clicked on start free trial. Entered card details which are needed for subscription if I do not cancel within 30 days not I have been ch...
Not applicable
389 Views
1 replies
0 likes
I bought spotify premium a while back and recently discovered it was not attached to my facebook but my friends, despite the fact i'm pretty sure I never used facebook to signup. I get emails from spotify, but if i try use that in order to get into m...
I bought spotify premium a while back and recently discovered it was not attached to my facebook but my friends, despite the fact i'm pretty sure I never used facebook to signup. I get emails from sp...
Casual Listener
278 Views
2 replies
0 likes
Help!!!I just got charged £99.00 for spotify instead of the £9.99 per month and it won't let me cancel my subscription or anything!!Someone please help me out cause they don't even have a contact number or anything to sort this out!!
Help!!! I just got charged £99.00 for spotify instead of the £9.99 per month and it won't let me cancel my subscription or anything!! Someone please help me out cause they don't even have a con...
Not applicable
415 Views
4 replies
0 likes
As a new Spotify user I just ordered the 30 days free trial period via PayPal. During the transaction there seems to be a problem with my home country (browser or office network related?). Now I get the confirmation that 9.99 euros were transferred t...
As a new Spotify user I just ordered the 30 days free trial period via PayPal. During the transaction there seems to be a problem with my home country (browser or office network related?). Now I get ...
Casual Listener
697 Views
6 replies
0 likes
Hello,Some weeks ago I've been to Italy for a week to visit my parents and I changed my country setting but I'm now not able to switch it back and therefore to access from the UK. Being logged with Facebook if I go to the edit profile page I'm not ab...
Hello, Some weeks ago I've been to Italy for a week to visit my parents and I changed my country setting but I'm now not able to switch it back and therefore to access from the UK. Being lo...
Newbie
358 Views
1 replies
0 likes
Hello, I would like to make sure that all my account details IE birthdate and other details are not visable to anyone. How can I be sure this info is not being seen by others? Thanks
Hello, I would like to make sure that all my account details IE birthdate and other details are not visable to anyone. How can I be sure this info is not being seen by others? Thanks
Casual Listener
401 Views
2 replies
0 likes
Hello,So I have stopped my premium account on Spotify in March this was the last month I paid. And now I am charged again even without having premium and without activating it. How to solve this I obviously want my money back.Tim
Hello, So I have stopped my premium account on Spotify in March this was the last month I paid. And now I am charged again even without having premium and without activating it. How to solve this ...
Casual Listener
485 Views
3 replies
0 likes
Why does it say "Your subscription will automatically renew on2015-05-06 and you'll be charged 9.99 CAD" when i just paid the $1 for 3 months and got the paypal reciept to back it up, I just don't want to be charged that tomorrow when I just paid for...
Why does it say "Your subscription will automatically renew on2015-05-06 and you'll be charged 9.99 CAD" when i just paid the $1 for 3 months and got the paypal reciept to back it up, I just don't wa...
Community Legend
978 Views
5 replies
0 likes
Hi, I have accidentally made 2 accounts. One with facebook login and one with email. I have all my important playlists on facebook account, but spotify doesn't let me sign in with it. If i try to sign in with facebook account spotify will say that wr...
Hi, I have accidentally made 2 accounts. One with facebook login and one with email. I have all my important playlists on facebook account, but spotify doesn't let me sign in with it. If i t...
Community Legend
284 Views
1 replies
0 likes
Facebook is blocked by my office and school. Spotify is not. But since facebook is blocked I can not log in. is there a way to also use a username/password to get into my spotify premium account?
Facebook is blocked by my office and school. Spotify is not. But since facebook is blocked I can not log in. is there a way to also use a username/password to get into my spotify premium account? &n...
Community Legend
2461 Views
1 replies
0 likes
I would like to delete my spotify account so I can start all over. I requested for this to happen and got an email saying they received my request. How long will it take for this to happen?
I would like to delete my spotify account so I can start all over. I requested for this to happen and got an email saying they received my request. How long will it take for this to happen?
Community Legend
294 Views
1 replies
0 likes
As soon as i insert my card info and have added my name and school and hit confirm it loops me right back to the start of the process, it has done this twice and now im worried of a double charge on my card... Why isnt it going through? Wont show tha...
As soon as i insert my card info and have added my name and school and hit confirm it loops me right back to the start of the process, it has done this twice and now im worried of a double charge on ...
Newbie
1184 Views
10 replies
0 likes
Hello all, Using my wife's username to post this as I cannot log in whatsoever. I always login with Facebook, be it on my phone or on my desktop. Today, in the middle of listening to Spotify, the player logged me out. I thought that was weird... so I...
Hello all, Using my wife's username to post this as I cannot log in whatsoever. I always login with Facebook, be it on my phone or on my desktop. Today, in the middle of listening to Spotify...
Newbie
685 Views
6 replies
0 likes
Hello, I used to be a premium user for a long time, but now I haven't subsricbed for maybe a year or so. I've also moved countries in the meantime. Now I would very much like to login and acess my very dear, and very dearly missed playlists, but am n...
Hello, I used to be a premium user for a long time, but now I haven't subsricbed for maybe a year or so. I've also moved countries in the meantime. Now I would very much like to lo...
Regular
815 Views
7 replies
0 likes
I accidentally connected the FB account I signed up for premium with to a dummy spotify account. Now I can't login using the 11 digit ID in my confirmation email and password from the FB account used to sign up. And when I go to change password the I...
I accidentally connected the FB account I signed up for premium with to a dummy spotify account. Now I can't login using the 11 digit ID in my confirmation email and password from the FB account used...
Casual Listener
534 Views
5 replies
0 likes
hello,i got a premium account and its steel appearing like free
hello, i got a premium account and its steel appearing like free
Spotify Star
215 Views
1 replies
0 likes
HiURGENT! Can someone please help as all of my playlists have disappeared from all of my devices (iphone/ ipad/ laptop) including my starred playlist which now has music in it that I've never heard of!! In addition to this there is a new playlist cre...
Hi URGENT! Can someone please help as all of my playlists have disappeared from all of my devices (iphone/ ipad/ laptop) including my starred playlist which now has music in it that I've never heard...
Casual Listener
450 Views
4 replies
0 likes
