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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9021 Views
  • 1 replies
  • 9 likes
  • Security
  • 9021 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481749 Views
  • 979 replies
  • 111 likes
  • Account
  • 481749 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210858 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210858 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120875 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120875 Views
  • 72 replies
  • 12 likes

Absolutely disgusting. Please cancel my account and/or contact me so I can do so myself..

Let me first start off by stating I think this is a great application. However, I have to firmly put my foot down on how tied up to Facebook this is. I am sure it was a very lucritive business plan, but for people who wish to remain anonymous or in m...

  • Casual Listener
  • Let me first start off by stating I think this is a great application. However, I have to firmly put my foot down on how tied up to Facebook this is. I am sure it was a very lucritive business plan, ...
  • drmorrison
  • Newbie
  • 887 Views
  • 5 replies
  • 3 likes
  • 887 Views
  • 5 replies
  • 3 likes

Solved!! I can't delete my account

Hey. Sorry for bothering you but I've sent 3 emails trying to delete my account and no ones replied. I need to delete my account because someone has made me account and I wasn't aware but they got the two month free trial aswell and I want my account...

  • Visitor
  • Hey. Sorry for bothering you but I've sent 3 emails trying to delete my account and no ones replied. I need to delete my account because someone has made me account and I wasn't aware but they got th...
  • user-removed
  • Not applicable
  • 525 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
  • 525 Views
  • 6 replies
  • 0 likes

Oops, wrong email.

So, I recently signed up for Spotify Premium on my facebook email account which is a normal yahoo email address. However I meant to sign up with my college email address to receive the Student Premium. I mistakenly completed the upgrade process and w...

  • Newbie
  • So, I recently signed up for Spotify Premium on my facebook email account which is a normal yahoo email address. However I meant to sign up with my college email address to receive the Student Premiu...
  • Erkan_Yılmaz
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 194 Views
  • 1 replies
  • 0 likes

Solved!! Delete account- Eliminar cuenta

Quiero eliminar definitivamente mi cuenta. Ya he mirado las preguntas frecuentes y he mandado dos formularios y no me dan solución. ¿Qué hay que hacer para eliminarla?. Graciasref:_00DD0pxIW._500D0wlhXz:ref

  • Visitor
  • Quiero eliminar definitivamente mi cuenta. Ya he mirado las preguntas frecuentes y he mandado dos formularios y no me dan solución. ¿Qué hay que hacer para eliminarla?. Gracias ref:_00DD0pxIW._500...
  • OviiiOne
  • Community Legend
  • 1062 Views
  • 3 replies
  • 0 likes
  • 1062 Views
  • 3 replies
  • 0 likes

Someone used my email to create a account and now I can't change my username and the fb

Hi.Someone created a account with my email, don't know how.I retrieved the password, but now I can't change my username (who the f*** is josue? My name is felipe!) and I can't connect my face book account (I click on the app and nothing happens).If p...

  • Newbie
  • Hi. Someone created a account with my email, don't know how. I retrieved the password, but now I can't change my username (who the f*** is josue? My name is felipe!) and I can't connect my face...
  • OviiiOne
  • Community Legend
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Solved!! What does Spotify consider a "Device"?

Newbie Dave here, I signed up for Spotify Premium last week and really enjoying it so far!! I understand I can use Spotify on 3 devices with my account - What is a device? At work I use the Spotify Web Player, At home I use the Spotify App on my desk...

  • Roadie
  • Newbie Dave here, I signed up for Spotify Premium last week and really enjoying it so far!!  I understand I can use Spotify on 3 devices with my account - What is a device?  At work I use t...
  • dnavratil98
  • Roadie
  • 432 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 432 Views
  • 2 replies
  • 0 likes

Solved!! [Embed problem] Sorry, this playlist is empty.

When using the embed feature for spotify playlists it often does not display correctly on my website. Instead it offers a blank box with a pink border at the top with the words "Sorry, this playlist is empty". The playlist is not playable nor is the ...

  • Roadie
  • When using the embed feature for spotify playlists it often does not display correctly on my website.  Instead it offers a blank box with a pink border at the top with the words "Sorry, this pla...
  • CalvaryMonaca
  • Newbie
  • 22199 Views
  • 67 replies
  • 0 likes
  • 22199 Views
  • 67 replies
  • 0 likes

Need help now!

Help please I made a new account and subscribed to spotify premium but I had logged out and had forgotten my password so I tried to reset it but I put in the wrong email so now I can't log in at all now I'm paying for something I can't even use so pl...

  • Casual Listener
  • Help please I made a new account and subscribed to spotify premium but I had logged out and had forgotten my password so I tried to reset it but I put in the wrong email so now I can't log in at all ...
  • Mattosaurus
  • Community Legend
  • 307 Views
  • 4 replies
  • 0 likes
  • 307 Views
  • 4 replies
  • 0 likes

New subscription

I would like to purchase Spotify premium for my mobile GS5 but the payment screen will not load, any ideas as to why this is happening? Thanks

  • Newbie
  • I would like to purchase Spotify premium for my mobile GS5  but the payment screen will not load, any ideas as to why this is happening? Thanks
  • Mattosaurus
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 188 Views
  • 1 replies
  • 0 likes

can't login and can't recover password

Hello.I can't login to my account anymore. When I try to recover the password it either says "email sent" or "there was a problem, check our help section".Though sometimes it told me the email was sent, there is nothing in my inbox (neither in the sp...

  • Newbie
  • Hello. I can't login to my account anymore. When I try to recover the password it either says "email sent" or "there was a problem, check our help section". Though sometimes it told me the email wa...
  • DasPeter
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
  • 230 Views
  • 1 replies
  • 0 likes

Solved!! Unable to change country from USA to Canada

My account is set to USA and I would like to be change it to Canada, as I am no longer in the USA. I am unable to use Spotify now as the 14 days abroad have expired. On my profile page, the country list is greyed out and it does not let me change it....

  • Casual Listener
  • My account is set to USA and I would like to be change it to Canada, as I am no longer in the USA. I am unable to use Spotify now as the 14 days abroad have expired. On my profile page, the coun...
  • Denismenace69
  • Newbie
  • 1140 Views
  • 7 replies
  • 0 likes
  • Account
  • 1140 Views
  • 7 replies
  • 0 likes

duplicate accounts - spotifiy playlists are gone

I believe I accidentally created another account. I don't see any of my starred songs or playlists. I am trying to delete the secondary one as help topics suggested me to but I do not even see that option on the website when I log in. Help!

  • Newbie
  • I believe I accidentally created another account. I don't see any of my starred songs or playlists. I am trying to delete the secondary one as help topics suggested me to but I do not even see t...
  • retturalaura
  • Newbie
  • 298 Views
  • 2 replies
  • 0 likes
  • 298 Views
  • 2 replies
  • 0 likes

Paid without service

Spotify has always worked for me before but when paid for premium last week via paypal I went into problem. I am charged but no premium service. They told me solve the problem but problem still exist and no answer to my email yesterday. I would like ...

  • Regular
  • Spotify has always worked for me before but when paid for premium last week via paypal I went into problem. I am charged but no premium service. They told me solve the problem but problem still exist...
  • danfa
  • Regular
  • 579 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
  • 579 Views
  • 9 replies
  • 0 likes

Account Hack

Went to login to my other premium account and find that my email and password have been changed. I just resubscribed two days ago and now the account I payed for cant be accessed.

  • Newbie
  • Went to login to my other premium account and find that my email and password have been changed. I just resubscribed two days ago and now the account I payed for cant be accessed. 
  • Mattosaurus
  • Community Legend
  • 659 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 659 Views
  • 1 replies
  • 0 likes

Billing issues

I filled out the contact form stating that I had an billing issue. It sent me an email telling me to come here and find my solution. I don't quite understand how this forum will help me get my money back but this is my case number: 03061238. The orig...

  • Visitor
  • I filled out the contact form stating that I had an billing issue. It sent me an email telling me to come here and find my solution. I don't quite understand how this forum will help me get my money ...
  • user-removed
  • Not applicable
  • 381 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 381 Views
  • 2 replies
  • 0 likes

Paying for premium but getting NOTHING

Over the past two days I have been unable to log into my account. I contacted support and was asked if I know someone named Greg konushev. I don't and replied as such. That was the last time I've heard from anyone despite having sent numerous emails....

  • Regular
  • Over the past two days I have been unable to log into my account. I contacted support and was asked if I know someone named Greg konushev. I don't and replied as such. That was the last time I've hea...
  • gchip22
  • Casual Listener
  • 714 Views
  • 16 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 714 Views
  • 16 replies
  • 0 likes

Please Sign me out everywhere

I also need help changing my username, it's just numbers and I'm trying to change it but I'm not getting an option to

  • Visitor
  • I also need help changing my username, it's just numbers and I'm trying to change it but I'm not getting an option to
  • user-removed
  • Not applicable
  • 239 Views
  • 2 replies
  • 0 likes
  • Account
  • 239 Views
  • 2 replies
  • 0 likes

I've subscribed to spotify premium and it still hasn't process I've singned in and out.

I've subscribed to the spotify perineum and it still says that I haven't, it tells me I'm still on the standard deal and I've tried to sign in and out multiple times and still nothing has changed.

  • Newbie
  • I've subscribed to the spotify perineum and it still says that I haven't, it tells me I'm still on the standard deal and I've tried to sign in and out multiple times and still nothing has changed.
  • Taylor
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

I want to change from "Facebook registration" to "E-Mail based Account"

I have registered to Spotify Premium using my Facebook Account in Germany.Now I want to use my Spotify on several IOS devices without logging into Facebook first.Same on PC.I just want to user a userneme/E-Mail and a password. How can I change from a...

  • Music Fan
  • I have registered to Spotify Premium using my Facebook Account in Germany. Now I want to use my Spotify on several IOS devices without logging into Facebook first. Same on PC. I just want to user ...
  • Taylor
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
  • 184 Views
  • 1 replies
  • 0 likes

Not getting premium

I've been paying for premium steadily for over a year, but when premium was tried about 8 months i wasn't able to get play it. At the time I thought I'd just put in my wrong information. I've come to find out that premium hasn't been working all this...

  • Newbie
  • I've been paying for premium steadily for over a year, but when premium was tried about 8 months i wasn't able to get play it. At the time I thought I'd just put in my wrong information. I've come to...
  • Taylor
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes