Accounts

Wanting to Change Renewal Date

I canceled my Premium subscription today (6/14/15) because I want to change the renewal date to the first of every month (it's currently set to the fifth of every month). The premium service will expire on 7/5/15, so does that mean that if I want the...

Premium subscription doesn't work!!

Hello everyone,i paid the premium subscription on my Android Device but still saying that my account is free.The payment it's confirmed,can someone help me?Sorry for bad English...

Please Help my account has been hacked no news from spotify :(

Hi My premium account seems to be hijacked by someone. I am using another account to contact you since i am not able to use the original one.I was able to log in. I have tried to reset the password of the account but i do not receive email. I think m...

I Upgraded to spotify student premium yesterday and I saw that I was charged twice today.

I Upgraded to spotify student premium yesterday and I saw that I was charged twice today. I even uninstalled spotify and reinstalled before using premium so that it would ask me for my username. I see spotify has had problems with this now that it ha...

Charged 3 times for student premium

I tried signing up on my phone for student premium twice and it wasn't recognizing my college. Later I tried on my computer and it went through, but when I checked my bank acoount it shows that I was charged 3 times.

Brand new account Needs adjusting

I just signed up for premimum and paid the 11.99 on iTunes but I see Spotify offers 3 months nor for just .99 a month. Who can I contact to get it fixed?Thx

Last resort - cannot use Spotify with Sonos - recurring problem to us in Ireland

I have been trying for over a month to reauthorize my Spotify got my Sonos system. My friends have had this recurring problem and have advised me to quit Spotify as this is a continuous problem and I am just been used for the premium sub without the ...

60 days free trial

Hello.I was listening to spotify when i heard a commercial about 60 days free trial so i clicked on it.I logged in with my bank and paid but now it says I only have 1 month subscription and i paid 10 euros for it.Thank you

It won't let me **bleep**in cancel

I want this **bleep** off my phone,it won't let me cancel it,it doesn't even give me the option to remove it,your links don't work for **bleep**Yes I'm pissed because iv been trying for days.end my subscription now

Overseas and wanting to start premium

hi i am an australian spending a short time in the uk and was hoping to start using spotify premium. How can i get spotify to charge my australian credit card in australian dollars?Cheers

Can't seem to pay by phone for my 3 month £0.99 subscription

I made an account today with the aim of getting the 3 months subscription for 99p + 1 month free membership, but it seems I can't pay by phone, I have selected the different payment options but here's what it says

How can I cancel my subscription

7 Days free plus 60 days free???

Hello!I just clicked by accident on 7 days trial, i then clicked on 60 days free and it asked my paypal data, i inserted all my data, but my account still says it ends after 7 days.what does this mean? Will i have 60 days free after these 7 days are ...

Subscription not working

Hi all, I've recently been trying to upgrade my account to premium, using an NUS student discount. I get as far as inserting my bank details, only to be continually prompted with an error message suggesting there is an error with the bank provider. I...

Restricted album list for several artists

Hello! I have a upgraded to a premium account.However, since a few week I experience that not all albums of specific artists are displayed when I use the search function.This is independant of the client used (iPhone, Android, PC). In order to narrow...

How do I delete my account?

I'd like to delete my Spotify account and don't know how.

New card

Old card expired. Updated my info on iTunes, and the transaction went through, but it still says I'm on spotify free... Long drive ahead of me tomorrow, and would LOVE to have my music back. Thanks in advance

Account Completely Crippled- Stuck In Offline Mode On All Clients

Hi guys, I'm seriously dissatisfied with the current state of my Spotify account- my account is stuck in offline mode on every single device I can access it from. It's messing with my playlist syncing and I can't even check my own profile. I've tried...

Charged 3 times for a gift subscription

I attempted to purchase a 6-month gift subscription. I tried twice unsucessfully, each time receiving an error saying it wasn't successfully purchased. "Sorry we couldn't process your order". Then I discovered my bank account had flagged the purchase...