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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 352272 Views
  • 901 replies
  • 105 likes
  • Account
  • 352272 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152287 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152287 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88329 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88329 Views
  • 68 replies
  • 10 likes

Transfer subscription (?)

Hi everyone. I have been using the free version of Spotify from my devices for some months, always logging in through my facebook account.I recently have paid for a 6-month subscription and I am using it with no problems. Now, I would like to create ...

  • Newbie
  • Hi everyone.  I have been using the free version of Spotify from my devices  for some months, always logging in through my facebook account. I recently have paid for a 6-month subscriptio...
  • Pete
  • Roadie
  • 184 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 184 Views
  • 2 replies
  • 0 likes

Solved!! 7 day free spotify premium

Hi, so i got my 7 days free spotify premium and now i want to know what is gonna happen after this 7 days?Is it going to turn into my "old" free account or in a premium account where i have to pay for? Thanks for your answers

  • Newbie
  • Hi, so i got my 7 days free spotify premium and now i want to know what is gonna happen after this 7 days? Is it going to turn into my "old" free account or in a premium account where i have to pay ...
  • OviiiOne
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 205 Views
  • 1 replies
  • 0 likes

Sales Tax in Cali

Hi. I tried registering an account in Spotify premium with a student discount, and after it asks me for a zip code to calculate tax it doesn't show me what the price will be. It just takes me straight to putting in my credit card info. So I'd just li...

  • Newbie
  • Hi. I tried registering an account in Spotify premium with a student discount, and after it asks me for a zip code to calculate tax it doesn't show me what the price will be. It just takes me straigh...
  • 94 Views
  • 0 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 94 Views
  • 0 replies
  • 0 likes

Cancel Subscription process is Confusing

Due to Spotify's Cancel Subscription process,in which in my oppinion is Deceiving Confusing Immoral & Unethical,I have been charged 5 months, without even using their system. Seriously! I clicked cancel subscription 5 months ago and not used the syst...

  • Casual Listener
  • Due to Spotify's Cancel Subscription process, in which in my oppinion is Deceiving Confusing Immoral & Unethical, I have been charged 5 months, without even using their system.   Serious...
  • ChristoferAU
  • Casual Listener
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 146 Views
  • 1 replies
  • 0 likes

Spotify ads in wrong language (cantonese)

Hello, how is it possible that during the commercial break I am hearing the Spotify ad in cantonese? This started 3 days ago while on a trip to Switzerland. My language of choice is English and my account is based in UK. Thanks for the help!

  • Newbie
  • Hello,   how is it possible that during the commercial break I am hearing the Spotify ad in cantonese? This started 3 days ago while on a trip to Switzerland. My language of choice is En...
  • dausfauzi13
  • Casual Listener
  • 299 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 299 Views
  • 1 replies
  • 0 likes

Solved!! Radio - Thumbs up and down

Hi, I always use Spotify Radio during working hours. Does anyone know how you can ban bands from showing up even if you have given a thumbs down. For example my "Rock" station continues to play Nickelback every 6-7 songs even though I have given them...

  • Casual Listener
  • Hi,   I always use Spotify Radio during working hours. Does anyone know how you can ban bands from showing up even if you have given a thumbs down. For example my "Rock" station co...
  • fireofthegods
  • Casual Listener
  • 808 Views
  • 4 replies
  • 1 likes
  • Other
  • 808 Views
  • 4 replies
  • 1 likes

You keep on playing the same NickelBack song on my radio station, even after I have Thumb Down it

My reddit post: http://goo.gl/8a7fLd Not going to say anything more about it. **bleep** this service, having me down thumb the same **bleep**ing song 10+ times during my 8hr shift at work and that is just 1 song, She Keeps Me Up, not including Nickel...

  • Regular
  • My reddit post: http://goo.gl/8a7fLd   Not going to say anything more about it. **bleep** this service, having me down thumb the same **bleep**ing song 10+ times during my 8hr shift at ...
  • fireofthegods
  • Casual Listener
  • 307 Views
  • 1 replies
  • 1 likes
  • Premium
  • 307 Views
  • 1 replies
  • 1 likes

Solved!! new facebook account

Hello, Account login OtherI made a new facebook account and i'm going to delete my old one. But, i would love to take everything from spotify with me to my new account. Is this possible? Like, to just switch facebook accounts on your spotify? I made ...

  • Newbie
  • Hello,  Account login Other I made a new facebook account and i'm going to delete my old one. But, i would love to take everything from spotify with me to my new account. Is this possible? Lik...
  • Jordi
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 194 Views
  • 1 replies
  • 0 likes

Couldn't log in from Facebook

Since last week when I updated spotify, it couldn't allow me to log in. I used my facebook account as my spotify account, but whenever I clicked log in from facebook, it directed me to facebook login page.I had no problem logged in my facebook, but t...

  • Casual Listener
  • Since last week when I updated spotify, it couldn't allow me to log in.  I used my facebook account as my spotify account, but whenever I clicked log in from facebook, it directed me to faceboo...
  • atom1989
  • Community Legend
  • 1060 Views
  • 7 replies
  • 0 likes
  • Login
  • 1060 Views
  • 7 replies
  • 0 likes

Error renewing subscription with the Student discount

I was on Premium for 3 months for 99 cents. It just expired and when I try to update my subscription to Premium with the Student discount it just takes me [to attached picture]. The other help suggestions tell me there should be more information here...

  • Newbie
  • I was on Premium for 3 months for 99 cents.  It just expired and when I try to update my subscription to Premium with the Student discount it just takes me [to attached picture].  The other...
  • ashana
  • Newbie
  • 130 Views
  • 1 replies
  • 0 likes
  • Premium
  • 130 Views
  • 1 replies
  • 0 likes

Solved!! Premium account hacked, please help!

My account has been hacked and the pass & email address have been changed. My account is "jfortier777" I have created this new account "jfortier777-therealone" to post to the forum because I cannot access my original. I have never shared my account w...

  • Visitor
  • My account has been hacked and the pass & email address have been changed.   My account is "jfortier777"  I have created this new account "jfortier777-therealone" to post to the forum...
  • user-removed
  • Not applicable
  • 672 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Security
  • 672 Views
  • 6 replies
  • 0 likes

Not receiving music in my Spotify Inbox

Hi Team, I am not receiving music in my spotify inbox. I have had a few people send me songs and they are not showing up. I have tried logging in and out of the web browser version and this is still not being picked up. Any ideas? Thanks!Nicole

  • Newbie
  • Hi Team,    I am not receiving music in my spotify inbox. I have had a few people send me songs and they are not showing up. I have tried logging in and out of the web browser version and...
  • Mattosaurus
  • Community Legend
  • 263 Views
  • 2 replies
  • 1 likes
  • Account
  • 263 Views
  • 2 replies
  • 1 likes

Bye-bye Spotify!

"Spotify is rolling out a new feature designed to get users to spam Twitter. The Tweet the Beat feature started appearing on the weekend, and it automatically displays a fullscreen pop-up ad for mobile Spotify users with pre-populated text and a butt...

  • Newbie
  • "Spotify is rolling out a new feature designed to get users to spam Twitter. The Tweet the Beat feature started appearing on the weekend, and it automatically displays a fullscreen pop-up ad for mobi...
  • AeroZ
  • Composer
  • 324 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 324 Views
  • 3 replies
  • 0 likes

Solved!! Premium Student Discount not working

I have been subscribed to spotify's student discount for some time now. The charge has been $4.99 a month, but this month (April) I was charged full price of $9.99. I am unclear of what to do as I can't find an email to contact someobody. Any help is...

  • Newbie
  • I have been subscribed to spotify's student discount for some time now.  The charge has been $4.99 a month, but this month (April) I was charged full price of $9.99.  I am unclear of what t...
  • atom1989
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 258 Views
  • 1 replies
  • 0 likes

Page just refreshes when attempting to apply NUS student discount

Every time I input my NUS Extra card number and my date of birth, confirm that I accept the T&C's and Privacy Policy and then click 'Submit' literally all that sees to happen is that the page refreshes. I've called NUS to check that my card number is...

  • Visitor
  • Every time I input my NUS Extra card number and my date of birth, confirm that I accept the T&C's and Privacy Policy and then click 'Submit' literally all that sees to happen is that the page ref...
  • Pete
  • Roadie
  • 217 Views
  • 5 replies
  • 1 likes
  • Subscription
  • 217 Views
  • 5 replies
  • 1 likes

Solved!! [bug] "Your Premium subscription will end on 2015-04-08"...

...but it's 2015-04-10 and I have still Spotify Premium.I forgot to cancel subscription and I got mail that I should check payment data, because I didn't have money on my bank account. So I unsubcribed and this happend. My Spotify Account https://ope...

  • Casual Listener
  • ...but it's 2015-04-10 and I have still Spotify Premium. I forgot to cancel subscription and I got mail that I should check payment data, because I didn't have money on my bank account. So I unsubcr...
  • LazyCreature
  • Casual Listener
  • 496 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 496 Views
  • 4 replies
  • 0 likes

Can't change Country

I live in Spain but I am a uni student in the UK. My Spotify account is set in the UK and now that I am in Spain and try and login it says "Yoour country does not match the one set in your profile. To continue use, update your profile or upgrade your...

Screenshot 2015-04-12 23.45.24.png
  • Newbie
  • I live in Spain but I am a uni student in the UK. My Spotify account is set in the UK and now that I am in Spain and try and login it says "Yoour country does not match the one set in your profi...
  • Pete
  • Roadie
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 165 Views
  • 1 replies
  • 0 likes

Change Country Settings

Hi There. I have moved to Hong Kong and it won't let me change my country as it is asking for a post code.Hong Kong doesn't have post codes.How do I get around this? Thanks

  • Newbie
  • Hi There.   I have moved to Hong Kong and it won't let me change my country as it is asking for a post code. Hong Kong doesn't have post codes. How do I get around this?   Thanks
  • Pete
  • Roadie
  • 124 Views
  • 2 replies
  • 0 likes
  • Account
  • 124 Views
  • 2 replies
  • 0 likes

Solved!! Lista Borrada al quitar offline

Hola ! Soy ryoga222 tenía dos listas offline en el movil "Ibizin" y "Gym" y se me han borrado al quitarlas del modo offline , me aparecen en escuchado recientemente pero soy incapaz de traspasarlas otra vez al perfil . Ayuda por favor

  • Casual Listener
  • Hola ! Soy ryoga222 tenía dos listas offline en el movil "Ibizin" y "Gym" y se me han borrado al quitarlas del modo offline , me aparecen en escuchado recientemente pero soy incapaz de traspasarlas o...
  • Ryoga222
  • Casual Listener
  • 288 Views
  • 2 replies
  • 0 likes
  • Other
  • 288 Views
  • 2 replies
  • 0 likes

My Premium Account won't update from FREE on iPhone app

I have logged out twice and re-installed twice, yet it still says free and plays ads. Can someone please sort this for me? Thankyou.

  • Casual Listener
  • I have logged out twice and re-installed twice, yet it still says free and plays ads. Can someone please sort this for me?   Thankyou.
  • henkvdhof
  • Newbie
  • 205 Views
  • 2 replies
  • 0 likes
  • Free
    Premium
  • 205 Views
  • 2 replies
  • 0 likes