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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 256360 Views
  • 783 replies
  • 81 likes
  • Account
  • 256360 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126644 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126644 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69882 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69882 Views
  • 63 replies
  • 8 likes

Lost entire library

all my music simply disappeared. ive tried logging out and back in through facebook, but it wont log in on the computer anymore. please help

  • Newbie
  • all my music simply disappeared. ive tried logging out and back in through facebook, but it wont log in on the computer anymore.  please help
  • MattSuda
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • Other
  • 125 Views
  • 1 replies
  • 0 likes

Solved!! Premium won't activate

I paid $12 for premium but my account won't upgrade! I uninstalled the app, and tried logging out then back in several times. I tried to contact the spotify team via "support form" with no success. I am very frustrated as I already paid and am not se...

  • Casual Listener
  • I paid $12 for premium but my account won't upgrade! I uninstalled the app, and tried logging out then back in several times. I tried to contact the spotify team via "support form" with no success. I...
  • MattSuda
  • Spotify Star
  • 3006 Views
  • 14 replies
  • 0 likes
  • Subscription
  • 3006 Views
  • 14 replies
  • 0 likes

Wont let me upgrade

When I go to purchase via paypal or any other payment method for that matter it wont allow me to upgrade and comes up with the error message that my password is wrong. I have recently changed my password (09/11/14) and still nothing. I have posed a p...

  • Newbie
  • When I go to purchase via paypal or any other payment method for that matter it wont allow me to upgrade and comes up with the error message that my password is wrong.    I have recentl...
  • MattSuda
  • Spotify Star
  • 266 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 266 Views
  • 4 replies
  • 0 likes

Help!

I can't sign in into Spotify because it says that I can only play it 14 days abroad. I was in Mexico for 3 months but now I'm back to the US. What do I do?

  • Newbie
  • I can't sign in into Spotify because it says that I can only play it 14 days abroad. I was in Mexico for 3 months but now I'm back to the US. What do I do?
  • MattSuda
  • Spotify Star
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

moved country

I moved countries, and currently my old payment information is invalid, but I also do not have a new creditcard yet, spotify now went to Free, which is fine.. but I cannot change my country so I can't even use Spotify free (It wont let me log in). It...

  • Newbie
  • I moved countries, and currently my old payment information is invalid, but I also do not have a new creditcard yet, spotify now went to Free, which is fine.. but I cannot change my country so I can'...
  • MattSuda
  • Spotify Star
  • 201 Views
  • 3 replies
  • 0 likes
  • 201 Views
  • 3 replies
  • 0 likes

From premium to free

Helo! I am paying my meme versáis for premium two times a month one throw my Orange membership + personal card.Although it went TO FREe!!! I went am email Lore that 15days ago, i need you to solve it! asap!!!!Thanks

  • Casual Listener
  • Helo! I am paying my meme versáis for premium two times a month one throw my Orange membership + personal card. Although it went TO FREe!!! I went am email Lore that 15days ago, i need you to ...
  • MattSuda
  • Spotify Star
  • 121 Views
  • 2 replies
  • 0 likes
  • 121 Views
  • 2 replies
  • 0 likes

Spotify is quiet!

Hello! Yesterday spotify stopped in the suddenly. Then I ordered Spotify Unlimited but it's still quiet. Why?

  • Casual Listener
  • Hello! Yesterday spotify stopped in the suddenly. Then I ordered Spotify Unlimited but it's still quiet. Why?  
  • HannahWhitex
  • Casual Listener
  • 10552 Views
  • 9 replies
  • 0 likes
  • 10552 Views
  • 9 replies
  • 0 likes

Robbed by spotify

I never gave my credit card details, I never requested a preimum account and I'm being charged by Spotify Premium London for 6.99€ for 6 months! Did anybody had the same problem?

  • Casual Listener
  •   I never gave my credit card details, I never requested a preimum account and I'm being charged by Spotify Premium London for 6.99€ for 6 months!   Did anybody had the same problem?
  • Jordi
  • Community Legend
  • 133 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 133 Views
  • 3 replies
  • 0 likes

Downgrade to spotify free

Hello, This might be a very odd question but is there any way to downgrade my account to free, reason is I got a 12 months free subscription via my mobile operator but i can't activate it until my current premium subscription runs out.

  • Newbie
  • Hello,   This might be a very odd question but is there any way to downgrade my account to free, reason is I got a 12 months free subscription via my mobile operator but i can't activate it ...
  • OviiiOne
  • Community Legend
  • 533 Views
  • 1 replies
  • 0 likes
  • 533 Views
  • 1 replies
  • 0 likes

Spotify me a robado... alguien me da solucion?

"¡Hola!Gracias por contactar con Spotify.Esto es lo que nos has enviado:Hola cancele el dia 28 de febrero mi susbcripcion a premium de spotify. Porque me se a cobrado este mes si ponia claramente que tenia asta el 28 para cancelar mi subscripcion? No...

  • Newbie
  • "¡Hola! Gracias por contactar con Spotify. Esto es lo que nos has enviado: Hola cancele el dia 28 de febrero mi susbcripcion a premium de spotify. Porque me se a cobrado este mes si ponia clar...
  • OviiiOne
  • Community Legend
  • 479 Views
  • 1 replies
  • 0 likes
  • Premium
  • 479 Views
  • 1 replies
  • 0 likes

No numbers user name. No facebook. Normal user name PLEASE!

I was a user of Facebook. Now I am not, nor ever want to be again. I want to have a user name other than numbers. And I want it now.

  • Regular
  • I was a user of Facebook. Now I am not, nor ever want to be again. I want to have a user name other than numbers.   And I want it now.    
  • MattSuda
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 199 Views
  • 1 replies
  • 0 likes

Help me please !

Hi ! I don't know what happens but my playlists have disappear, there are some new playlists that I never did and my following and followers contacts have disappear too !! I hope you can understand my bad english and I hope you could help me

  • Casual Listener
  • Hi !    I don't know what happens but my playlists have disappear, there are some new playlists that I never did and my following and followers contacts have disappear too !!  &n...
  • MattSuda
  • Spotify Star
  • 141 Views
  • 3 replies
  • 0 likes
  • Free
  • 141 Views
  • 3 replies
  • 0 likes

Solved!! my player on my app for Spotify

It has .been stuck on shuffle for over a year I don't No how it happened I don't like shuffle anyway but it's still a long with that its just not playing my music right so I keep deleting the program off my phone music is my passion and this is the b...

  • Casual Listener
  • It has .been stuck on shuffle for over a year I don't No how it happened I don't like shuffle anyway but it's still a long with that its just not playing my music right so I keep deleting the program...
  • MattSuda
  • Spotify Star
  • 224 Views
  • 5 replies
  • 0 likes
  • Free
  • 224 Views
  • 5 replies
  • 0 likes

Never signed up, Spotify couldn't care less

7 times I've contacted Spotify over the last few weeks, using the useless joke of a contact form. I never signed up for this service and I keep saying please close the account of "thescatsbury" and I hear nothing in response. It's nice to know people...

  • Newbie
  • 7 times I've contacted Spotify over the last few weeks, using the useless joke of a contact form.  I never signed up for this service and I keep saying please close the account of "thescatsbury"...
  • MattSuda
  • Spotify Star
  • 269 Views
  • 4 replies
  • 0 likes
  • 269 Views
  • 4 replies
  • 0 likes

unlimited account, magnetic stripe problems and free account after that

Hi, I was a user of Spotify Unlimited. The problem is that one day the magnetic stripe card stopped working and i had to request another card, and coincided with the dates of payment for Spotify so suddenly I found spotify free.Now I can not return t...

  • Casual Listener
  • Hi, I was a user of Spotify Unlimited. The problem is that one day the magnetic stripe card stopped working and i had to request another card, and coincided with the dates of payment for Spotify so s...
  • MattSuda
  • Spotify Star
  • 157 Views
  • 3 replies
  • 0 likes
  • 157 Views
  • 3 replies
  • 0 likes

Deleted Facebook Account - Want to Delete Paid Subscription

Hello, I have been trying for a very long time to delete my subscription to Spotify Premium (or whatever the monthly $10~ p/month service is). The account which is continuously being billed was created via Facebook but I deleted my Facebook account. ...

  • Casual Listener
  • Hello,   I have been trying for a very long time to delete my subscription to Spotify Premium (or whatever the monthly $10~ p/month service is). The account which is continuously being bille...
  • jonassplacitis
  • Casual Listener
  • 154 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 154 Views
  • 2 replies
  • 0 likes

Subscription stopped working

My subscription stopped working mid-day after I had already been using it. I've always made my payments and Yhus has never happened to me before.

  • Newbie
  • My subscription stopped working mid-day after I had already been using it. I've always made my payments and Yhus has never happened to me before.
  • MattSuda
  • Spotify Star
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Can't sign up for Student Discount

I am trying to sign up for the Student discount. I follow the steps exactly as listed here: https://support.spotify.com/us/problems/#!/article/can-I-get-the-us-student-discount-if-i-have-premium/?in=search I follow steps 1-3 with no problem. However,...

  • Newbie
  • I am trying to sign up for the Student discount.    I follow the steps exactly as listed here: https://support.spotify.com/us/problems/#!/article/can-I-get-the-us-student-discount-...
  • MattSuda
  • Spotify Star
  • 289 Views
  • 2 replies
  • 2 likes
  • Account
  • 289 Views
  • 2 replies
  • 2 likes

I NEED HELP

COMBAT VET WITH TBI. NEED ONE ON ONE PHONE CALL. COMPUTER AND PHONE ARE A VERY HARD THING FOR ME. I HAVE LOST MY CARD CREDIT AND THE NEW ONE HAS NOT COME IN. I HAVE FOR A MONTH TO EXPLAIN ASKING FOR HELP MANY TIME. PLUS MOBILE PHONE WERE FREE. MY MUS...

  • Casual Listener
  • COMBAT VET WITH TBI. NEED ONE ON ONE PHONE CALL. COMPUTER AND PHONE ARE A VERY HARD THING FOR ME. I HAVE LOST MY CARD CREDIT AND THE NEW ONE HAS NOT COME IN. I HAVE FOR A MONTH TO EXPLAIN ASKING FOR ...
  • MattSuda
  • Spotify Star
  • 164 Views
  • 3 replies
  • 0 likes
  • 164 Views
  • 3 replies
  • 0 likes

Spotify Account Hacked - Please Help!!

He Mods, Some jerk hacked my Spotify account and I'm a little freaked out. I can log in via Facebook but I cannot change my email or my password because the hacker changed both on my account. I was able to cancel my premium subscription so the hacker...

  • Casual Listener
  • He Mods,   Some jerk hacked my Spotify account and I'm a little freaked out. I can log in via Facebook but I cannot change my email or my password because the hacker changed both on my accou...
  • MattSuda
  • Spotify Star
  • 243 Views
  • 4 replies
  • 0 likes
  • Account
    Security
  • 243 Views
  • 4 replies
  • 0 likes