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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 439 Views
  • 0 replies
  • 7 likes
  • Security
  • 439 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 440355 Views
  • 970 replies
  • 108 likes
  • Account
  • 440355 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195637 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195637 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106949 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106949 Views
  • 70 replies
  • 11 likes

Premium and playlists gone

I have a Premium accountTwo days ago, Spotify on both my computer and iPhone requested I log in (I usually don't need to)I tried logging in with BOTH Facebook and username/password options. Still no premium, no playlists. Please help.

  • Visitor
  • I have a Premium account Two days ago, Spotify on both my computer and iPhone requested I log in (I usually don't need to) I tried logging in with BOTH Facebook and username/password options. &nbs...
  • atom1989
  • Community Legend
  • 158 Views
  • 1 replies
  • 0 likes
  • Login
  • 158 Views
  • 1 replies
  • 0 likes

Solved!! My Premium subscription went to the wrong account

Yesterday, I subscribed to spotify premium for the 3 month trial offer for $0.99. I did it under my account apacheco10, which I thought was connected to my facebook account. However, when I logged in via facebook on my desktop app (this is the main a...

  • Newbie
  • Yesterday, I subscribed to spotify premium for the 3 month trial offer for $0.99. I did it under my account apacheco10, which I thought was connected to my facebook account. However, when I logged in...
  • atom1989
  • Community Legend
  • 331 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 331 Views
  • 1 replies
  • 0 likes

Can't change country in account settings

Hello I originally created my spotify account when I was living in the UK however I am now living in Australia and I can't seem to change my country in account settings. I have tried logging into my account, click "edit profile" however the only fiel...

  • Newbie
  • Hello   I originally created my spotify account when I was living in the UK however I am now living in Australia and I can't seem to change my country in account settings. I have tried logging...
  • atom1989
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
  • 178 Views
  • 1 replies
  • 0 likes

Wrong Country

Hi!I´ve got an account linked with my facebook account. The first time I loged in was on my vacations in Spain. Now I'm back in Germany and spotify says, that I'm in Spain, so I'm not allowed to use spotify whithout a premium account. But I accually ...

  • Newbie
  • Hi! I´ve got an account linked with my facebook account. The first time I loged in was on my vacations in Spain. Now I'm back in Germany and spotify says, that I'm in Spain, so I'm not allowe...
  • 1293844614
  • Casual Listener
  • 399 Views
  • 4 replies
  • 1 likes
  • 399 Views
  • 4 replies
  • 1 likes

Wrong Country

Yet another wrong country issue. Spotify thinks im in UK (never have been). I change to US but it still thinks im in UK. Can't access account. 2 support tickets no answer (#01707676 and #01704060), tweeted @spotifycares but apparently they don't. hel...

  • Newbie
  • Yet another wrong country issue. Spotify thinks im in UK (never have been). I change to US but it still thinks im in UK. Can't access account. 2 support tickets no answer (#01707676 and #01704060), t...
  • 1293844614
  • Casual Listener
  • 240 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 240 Views
  • 2 replies
  • 0 likes

Error 408

Hi. Spotify doesn't let me in because "my country does not match" (error 408). The thing is: I'm in Spain, as my profile says. I've never opened Spotify in any other device, or country, since I have it.So, what's happening and how can I solve it?Than...

  • Newbie
  • Hi. Spotify doesn't let me in because "my country does not match" (error 408). The thing is: I'm in Spain, as my profile says. I've never opened Spotify in any other device, or country, since I ...
  • DasPeter
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 142 Views
  • 1 replies
  • 0 likes

Solved!! Log in with Facebook

Hi, I register with my facebook account, and upgrade to premium. What happend if I close or lose my facebook account? How can i Log in Spoty without my facebook account?. Sorry my english, but i don´t found a spanish community Help, but i try to expl...

  • Newbie
  • Hi, I register with my facebook account, and upgrade to premium. What happend if I close or lose my facebook account? How can i Log in Spoty without my facebook account?. Sorry my english, but i don´...
  • DasPeter
  • Community Legend
  • 273 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 273 Views
  • 2 replies
  • 0 likes

Unlink Facebook and Spotify

Hello: I've created a new account with username and password, without Facebook account. After that, I've linked a Facebook account to my Spotify user. Now, I've decided to unilik this, I've done it since the Spotify app, since the Spotify Web and sin...

  • Casual Listener
  • Hello:   I've created a new account with username and password, without Facebook account. After that, I've linked a Facebook account to my Spotify user.   Now, I've decided to unilik th...
  • doriginaltrend
  • Casual Listener
  • 266 Views
  • 2 replies
  • 0 likes
  • Account
  • 266 Views
  • 2 replies
  • 0 likes

Phantom user on my account

Hello, Last week a strange thing happened. My spotify app opened on my phone and I realized I had control over someone else's music session. The device was labeled "Nikki's iPhone" (and I am not Nikki nor do I know one). Now when I look back on my re...

  • Casual Listener
  • Hello,   Last week a strange thing happened. My spotify app opened on my phone and I realized I had control over someone else's music session. The device was labeled "Nikki's iPhone" (and I am...
  • dscel
  • Casual Listener
  • 292 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 292 Views
  • 2 replies
  • 0 likes

Solved!! Can't create a device password

Hey, I have a Premium Account with my Facebook Login and need a Password for my Device (Onkyo 616) i tried it several times but i dont recieve a Email to create a password. i hope you can help me best regards Dominik

  • Casual Listener
  • Hey, I have a Premium Account with my Facebook Login and need a Password for my Device (Onkyo 616) i tried it several times but i dont recieve a Email to create a password.   i hope you can ...
  • itzzquang
  • Newbie
  • 2979 Views
  • 7 replies
  • 0 likes
  • 2979 Views
  • 7 replies
  • 0 likes

justice

Can I have an exparte?

  • Casual Listener
  • Can I have an exparte?
  • 115 Views
  • 0 replies
  • 0 likes
  • Other
  • 115 Views
  • 0 replies
  • 0 likes

Help to cancel my premium trial

Please advise how I can cancel this free premium trial. I go into my account but it does not give me the options to cancel subscription. I wish to cancel this with immediate effect ie 22/5/15. Thank you

  • Newbie
  • Please advise how I can cancel this free premium trial. I go into my account but it does not give me the options to cancel subscription. I wish to cancel this with immediate effect ie 22/5/15. Thank ...
  • LordRollin
  • Community Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 144 Views
  • 1 replies
  • 0 likes

I have canceled my premium subscription and Im still being charged

I brought the 99p deal on christmas to get 3 months of spotify premium, it ended at the end of march and i got charged for march, so at the end of april i canceled my subscription, but then i was still charged, i rang my bank to find out i was also c...

  • Newbie
  • I brought the 99p deal on christmas to get 3 months of spotify premium, it ended at the end of march and i got charged for march, so at the end of april i canceled my subscription, but then i was sti...
  • LordRollin
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 188 Views
  • 1 replies
  • 0 likes

[Hacked] Spotify Premium Account

Hi Spotify Community, Woke up today to find that I had lost my playlists along with a small number of friends and seeingbrand new playlist called "my hits" being created containing artists I don't listen to. I do believe I have been hacked and am won...

  • Casual Listener
  • Hi Spotify Community,   Woke up today to find that I had lost my playlists along with a small number of friends and seeingbrand new playlist called "my hits" being created containing artists I...
  • LordRollin
  • Community Legend
  • 1856 Views
  • 4 replies
  • 0 likes
  • Security
  • 1856 Views
  • 4 replies
  • 0 likes

I am not able to change my country

I am from Brasil, bu my account is registered as US. I already found the steps to change countries, but the problem is that i do not have the option to change when I access my account. I really don't know what to do next.

  • Casual Listener
  • I am from Brasil, bu my account is registered as US. I already found the steps to change countries, but the problem is that i do not have the option to change when I access my account. I really don't...
  • MattSuda
  • Spotify Star
  • 314 Views
  • 3 replies
  • 1 likes
  • Subscription
  • 314 Views
  • 3 replies
  • 1 likes

Can I get the student discount on a current subscription?

I've been using Spotify premium for over 3 years, and upon noticing the student discount option, I wanted to switch to it and save some money (I'm in my 3rd year of College, so the money struggle is real). However, it keeps telling me that because I'...

  • Newbie
  • I've been using Spotify premium for over 3 years, and upon noticing the student discount option, I wanted to switch to it and save some money (I'm in my 3rd year of College, so the money struggle is ...
  • MattSuda
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 162 Views
  • 1 replies
  • 0 likes

Double charge on unsuscribe

I try to unsuscribe due to unuse the service and I received a normal charge and an aditional 9.99 charge on my bank account.

  • Newbie
  • I try to unsuscribe due to unuse the service and I received a normal charge and an aditional 9.99 charge on my bank account.    
  • user-removed
  • Not applicable
  • 138 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes

"Edit Profile" page not showing all options?

So I just got back from Europe and my spotify told me I needed to change my country settings because the 2 weeks were up, but when I went to my profile the only things that showed up under "Edit Profile" were gender, email, and birthday - and I wasn'...

  • Casual Listener
  • So I just got back from Europe and my spotify told me I needed to change my country settings because the 2 weeks were up, but when I went to my profile the only things that showed up under "Edit Prof...
  • MattSuda
  • Spotify Star
  • 747 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 747 Views
  • 7 replies
  • 0 likes

Wrong Facebook account permanently linked

I attempted to link my Spotify account to Facebook on my friend's account accidentally and connected to her account.Then my avatar and name were changed to hers.Even after disconnecting to her Facebook, my name is still incorrect and the picture is o...

  • Newbie
  • I attempted to link my Spotify account to Facebook on my friend's account accidentally and connected to her account. Then my avatar and name were changed to hers. Even after disconnecting to her Fa...
  • user-removed
  • Not applicable
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 140 Views
  • 1 replies
  • 0 likes

Not premium?

I got confirmation from globe network that I already got premium on spotify , but when I open my spotify app its show free account. What should I do? Please help me

  • Newbie
  • I got confirmation from globe network that I already got premium on spotify , but when I open my spotify app its show free account. What should I do? Please help me
  • MattSuda
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • Premium
  • 152 Views
  • 1 replies
  • 0 likes