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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84661 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
661278 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
743118 Views
18 replies
29 likes
I bought my sister 3 months of premium back in December, but she forgot to cancel before she left on her trip to Germany and I got charged $9.99 renewal fee. So basically, I was wondering if that could either be refunded or have premium moved over to...
I bought my sister 3 months of premium back in December, but she forgot to cancel before she left on her trip to Germany and I got charged $9.99 renewal fee. So basically, I was wondering if that cou...
Community Legend
246 Views
1 replies
0 likes
Hi, I am in a band called SLOES. We have only just got on Spotify so are having to aquire 250 followers before we can have an official band account. As a result at the moment our profile had no pic. I read that the only way to have a pic was to sync ...
Hi, I am in a band called SLOES. We have only just got on Spotify so are having to aquire 250 followers before we can have an official band account. As a result at the moment our profile had...
Community Legend
305 Views
1 replies
0 likes
Hello, I've been trying to set up a device password to help me login at work. Our work uses a pretty intense firewall and I have to sign in via proxy. Worked great for a while, but now I can't even log in. At home, I log in through Facebook, but when...
Hello, I've been trying to set up a device password to help me login at work. Our work uses a pretty intense firewall and I have to sign in via proxy. Worked great for a while, but now I can...
Casual Listener
371 Views
2 replies
0 likes
Hi, was wondering if anyone could let me know what's going on. Three months ago I signed up to spotify premium with an offer: "Three months for £1". Two or so months in, I cancelled the premium service to make sure I wasn't charged. My bank now recor...
Hi, was wondering if anyone could let me know what's going on. Three months ago I signed up to spotify premium with an offer: "Three months for £1". Two or so months in, I cancelled the prem...
Casual Listener
277 Views
2 replies
0 likes
Hi, When I try to create my spotify account I get a message saying "We're sorry, that email is taken". But when I try to retrieve my password using the Password Reset form, I get "The email address you provided is not associated with an active Spotif...
Hi, When I try to create my spotify account I get a message saying "We're sorry, that email is taken". But when I try to retrieve my password using the Password Reset form, I get "The email ...
Newbie
25383 Views
7 replies
7 likes
For the past 3 months I had premium from the deal going on around Christmas time, 3 months for $9.99. It expired on the 28th, so I cancelled my subscription on the 27th so I wouldn't get charged. I still wanted premium, but had to unsubscribe in orde...
For the past 3 months I had premium from the deal going on around Christmas time, 3 months for $9.99. It expired on the 28th, so I cancelled my subscription on the 27th so I wouldn't get charged. I s...
Spotify Star
506 Views
1 replies
0 likes
My Spotify is showing that I have 5 notifications but when I click on it, it won't show me what they are. Does anybody have an idea of how to fix this?
My Spotify is showing that I have 5 notifications but when I click on it, it won't show me what they are. Does anybody have an idea of how to fix this?
Spotify Star
289 Views
1 replies
0 likes
Have a premium account but when I upgrade to family nothing happens? It takes me to my profile but i'm unable to add anyone - please help it's driving me mad!
Have a premium account but when I upgrade to family nothing happens? It takes me to my profile but i'm unable to add anyone - please help it's driving me mad!
Spotify Star
196 Views
1 replies
0 likes
I signed up through Playstation Music but I accidentily linked the wrong facebook account. My spotify username is 12182441384 I have read that support must unlink the account. I have disconnected it from the Facebook side. Can you help me? Thanks,Jay
I signed up through Playstation Music but I accidentily linked the wrong facebook account. My spotify username is 12182441384 I have read that support must unlink the acc...
Newbie
438 Views
3 replies
0 likes
I see that they say the problem is fixed. My account on my Mac and Iphone 6 is still showing FREE. I deleted and reinstalled spotify and this did not work. I pay for the family plan. Thank you, Tori
I see that they say the problem is fixed. My account on my Mac and Iphone 6 is still showing FREE. I deleted and reinstalled spotify and this did not work. I pay for the family plan. ...
Casual Listener
3874 Views
17 replies
9 likes
Hi. So I was trying premium for 7 days but I decided to add my credit card for that 1.5 USD offer for 3 months...but now it keeps telling me to upgrade or suscribe. What will happen now? Has a charge been done to my credit card? Or will it be made wh...
Hi. So I was trying premium for 7 days but I decided to add my credit card for that 1.5 USD offer for 3 months...but now it keeps telling me to upgrade or suscribe. What will happen now? Has a charge...
Spotify Star
185 Views
1 replies
0 likes
I'm trying to find a way to talk to someone at Spotify to resolve a billing issue. I have a charge from Spotify on my credit card, but when I logged into my account I saw that I have a free subscription. I never use Spotify and have no idea what the ...
I'm trying to find a way to talk to someone at Spotify to resolve a billing issue. I have a charge from Spotify on my credit card, but when I logged into my account I saw that I have a free...
Newbie
473 Views
3 replies
0 likes
Hi, I am about to upgrade to premium - my free trial will expire soon. On how many device can I install and use spotify? Cheers,Szabolcs
Hi, I am about to upgrade to premium - my free trial will expire soon. On how many device can I install and use spotify? Cheers, Szabolcs
Spotify Star
573 Views
1 replies
0 likes
I just experianced an ad on the ps4, and my app say's i'm on the free version as does the website.
I just experianced an ad on the ps4, and my app say's i'm on the free version as does the website.
Casual Listener
291 Views
2 replies
0 likes
Hi, I signed up for Spotify premium when it was 3 months for $.99. I have not been able to access my account at all and Spotify Cares assured me that there was no account associated with my email. I just got charged for the $10 regular charge despite...
Hi, I signed up for Spotify premium when it was 3 months for $.99. I have not been able to access my account at all and Spotify Cares assured me that there was no account associated with my email. I ...
Spotify Star
371 Views
4 replies
0 likes
I had to create a new email address and a new spotify account just to be able to post on here i cannot login or change my password I did not think that i had a spotify account, so i tried to sign up, but i got a message saying that my email address w...
I had to create a new email address and a new spotify account just to be able to post on here i cannot login or change my password I did not think that i had a spotify account, so i...
Spotify Star
425 Views
3 replies
0 likes
Hi Guys, When i sign in through NUS Extra and then go to select the "Get premium with NUS Extra" it goes straight to the payment page and only offers the full price service? Anyone know anything as to why?? Thanks!
Hi Guys, When i sign in through NUS Extra and then go to select the "Get premium with NUS Extra" it goes straight to the payment page and only offers the full price service? Anyone ...
Spotify Star
309 Views
4 replies
0 likes
Hey, I forgot to apply my student discount for the last month, can I still get it somehow to get half the money back that I paid?
Hey, I forgot to apply my student discount for the last month, can I still get it somehow to get half the money back that I paid?
Spotify Star
230 Views
1 replies
0 likes
About a month ago I had some bad account stuff with it being hacked and music deleted etc. As result of that, staff members halted my subscription which was a Student Premium. I didn't reapply at the time and forgot about it. Yesterday my account tra...
About a month ago I had some bad account stuff with it being hacked and music deleted etc. As result of that, staff members halted my subscription which was a Student Premium. I didn't reapply at the...
Spotify Star
217 Views
1 replies
0 likes
