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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554747 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131270 Views
74 replies
12 likes
I'm not sure where to post this, but I've been struggling with this one issue where instead of my publisher creating a seperate profile for my album, instead uploaded it to another artist's profile with the same name. I tried contacting Spotify Suppo...
I'm not sure where to post this, but I've been struggling with this one issue where instead of my publisher creating a seperate profile for my album, instead uploaded it to another artist's profile w...
Not applicable
1585 Views
6 replies
0 likes
PlanPremium DeviceMacBook Pro 2019Operating SystemmacOS 14.1.1 My Question or Issue One fateful day last week, I decided I wanted to change my username on my computer. What a terrible mistake that was. Upon changing it, all my libraries were suddenly...
Plan Premium Device MacBook Pro 2019 Operating System macOS 14.1.1 My Question or Issue One fateful day last week, I decided I wanted to change my username on my comput...
Moderator
740 Views
6 replies
0 likes
PlanPremium FamilyCountry DeviceWindowsOperating SystemWindows My Question or IssueHow can I change the credit card?The explanation here is wrong:https://support.spotify.com/hk-en/article/change-payment-details/ There is no "Manage your plan" under "...
Plan Premium Family Country Device Windows Operating System Windows My Question or Issue How can I change the credit card? The explanation here is wrong: https://support.spo...
Spotify Star
725 Views
5 replies
0 likes
My husband has been added as my duo plan partner but is unable to log in
My husband has been added as my duo plan partner but is unable to log in
Moderator
260 Views
2 replies
0 likes
I have paid for the premium duo but I'm the plan manager i cant use premium but the other user is getting premium . I want you to sort with my issue as soon as possible
I have paid for the premium duo but I'm the plan manager i cant use premium but the other user is getting premium . I want you to sort with my issue as soon as possible
Moderator
254 Views
1 replies
0 likes
PlanFree but I'm trying to activate PremiumCountrySan MarinoDeviceOppo A96 My Question or IssueI used to have a student account that then transformed into a normal premium account. I've been living around Europe for the last 7 years and always used S...
Plan Free but I'm trying to activate Premium Country San Marino Device Oppo A96 My Question or Issue I used to have a student account that then transformed into a normal premium accoun...
Moderator
719 Views
6 replies
0 likes
I was listening to music a couple of hours ago it was working completely fine, tried listening to music on it a couple of minutes ago and I’ve been logged out of my account and my email address and password doesn’t match up even though I have only ev...
I was listening to music a couple of hours ago it was working completely fine, tried listening to music on it a couple of minutes ago and I’ve been logged out of my account and my email address and p...
Not applicable
805 Views
4 replies
0 likes
Plan: Premium IndividualCountry: USA (card purchased in USA) DeviceDoesn't honor gift card even when entering from Spotify.com/redeem on different devices (iPhone, PC, Macbook) My Question or IssueFollowed directions on the gift card. Read the troubl...
Plan: Premium Individual Country: USA (card purchased in USA) Device Doesn't honor gift card even when entering from Spotify.com/redeem on different devices (iPhone, PC,...
Newbie
5006 Views
13 replies
4 likes
I recently made an account using my student outlook given by miami dade county public schools and it looks like they’ve blocked spotify and I can’t log in anymore. I have my card there because I have premium and I don’t want to be making payments wit...
I recently made an account using my student outlook given by miami dade county public schools and it looks like they’ve blocked spotify and I can’t log in anymore. I have my card there because I have...
Spotify Star
483 Views
1 replies
0 likes
i have come across an issue where i don’t have my spotify password saved to my phone as it got wiped and i cannot change it because my email has been wiped aswellthis is an issue as i want to cancel my free premium trial before any money goes out of ...
i have come across an issue where i don’t have my spotify password saved to my phone as it got wiped and i cannot change it because my email has been wiped aswell this is an issue as i want to cance...
Spotify Star
284 Views
1 replies
0 likes
We received notification that Spotify for Podcasters was being transferred to a Spotify account. No problem! While successfully being able to login once to the normal Spotify login portal, now we are stuck in a vicious loop of not being able to login...
We received notification that Spotify for Podcasters was being transferred to a Spotify account. No problem! While successfully being able to login once to the normal Spotify login portal, now we are...
Visitor
1519 Views
6 replies
0 likes
Hi,As an artist, I have my artist profile on Spotify for Artists.With the same e-mail address, I have also the listener profile, but I don't need it. How can I delete the listener profile ?Is it possible to delete it and have only the artist one ? Th...
Hi, As an artist, I have my artist profile on Spotify for Artists. With the same e-mail address, I have also the listener profile, but I don't need it. How can I delete the listener profil...
Moderator
370 Views
3 replies
1 likes
My Spotify account is connected to Google but when im trying to Connect it says “email and password is incorrect”. I was connected on the App but it disconnected me and now i use another mail and my account is still there with my playlists. What Can ...
My Spotify account is connected to Google but when im trying to Connect it says “email and password is incorrect”. I was connected on the App but it disconnected me and now i use another mail and my ...
Visitor
6415 Views
7 replies
1 likes
PlanPremiumCountryUnited StatesDeviceiPhone 14 ProOperating SystemiOS 18.1.1Question or IssueI want to change my country from US to India. I created my Spotify account when I was living in the US, however, I don't live there anymore, so I don't want ...
Plan Premium Country United States Device iPhone 14 Pro Operating System iOS 18.1.1 Question or Issue I want to change my country from US to India. I created my Spotify account when I was li...
Spotify Star
181 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPad 8th GenerationOperating SystemiOS 17.7.2 For some context, I have spotify on my iPhone and iPad, my phone’s account has premium, and my tablet doesn’t, and yesterday, before I added my phone account to my tablet’s spot...
Plan Premium Country USA Device iPad 8th Generation Operating System iOS 17.7.2 For some context, I have spotify on my iPhone and iPad, my phone’s account has premium, and my tablet d...
Casual Listener
553 Views
3 replies
0 likes
Hello. I have a verified Spotify artist account. On the website in my Audience section it shows me "65 followers" when the "All time" is checked. However, I was just on the regular Spotify app, and I noticed it appears I may have two accounts? Two di...
Hello. I have a verified Spotify artist account. On the website in my Audience section it shows me "65 followers" when the "All time" is checked. However, I was just on the regular Spotify app...
Casual Listener
20653 Views
9 replies
0 likes
Hi, I'm having a similar problem. spotify used to run well on my mobile, but then it started to behave in a weird way, like not playing my downloads any more and showing a different user name than mine, so I reinstalled the application. Now it won't ...
Hi, I'm having a similar problem. spotify used to run well on my mobile, but then it started to behave in a weird way, like not playing my downloads any more and showing a different user name than mi...
Moderator
282 Views
1 replies
0 likes
My Question or IssueI have 3 mail-adresses and lost my password, I don’t know wich I used to my premium. When I tried every three adresses I started new accounts. Noe I pay for one I can’t find. How can I find my old accounts that I pay for?
My Question or Issue I have 3 mail-adresses and lost my password, I don’t know wich I used to my premium. When I tried every three adresses I started new accounts. Noe I pay for one I can’t ...
Spotify Star
251 Views
1 replies
0 likes
Started Spotify on PSN. I want to upgrade but its only possible on the website and not from app in PSN. Now I want to use that exact account on Android. I installed the app on Android, I used the email adress from PSN, but the account is new and not ...
Started Spotify on PSN. I want to upgrade but its only possible on the website and not from app in PSN. Now I want to use that exact account on Android. I installed the app on Android, I used the ema...
Spotify Star
169 Views
1 replies
0 likes
CountryItalyDevicedekstop, chrome web browserOperating SystemWindows 10My Question or IssueA few months ago Ii tried to install spotify with dekstop installer, but I had a problem with the firewall of the antivirus, i tried to turn it off and loggin,...
Country Italy Device dekstop, chrome web browser Operating System Windows 10 My Question or Issue A few months ago Ii tried to install spotify with dekstop installer, but I had a problem with ...
Visitor
9068 Views
18 replies
0 likes
