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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4048 Views
  • 0 replies
  • 9 likes
  • Security
  • 4048 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462183 Views
  • 974 replies
  • 110 likes
  • Account
  • 462183 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204522 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204522 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112525 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112525 Views
  • 72 replies
  • 12 likes

Wrong email address attached tony spotifuggle premium

Hi,I registered my premium account to the wrong email account that I can't access to reset my password, I have another free account with a different email address that I would like to change the premium account over to.Is that possible?

  • Casual Listener
  • Hi, I registered my premium account to the wrong email account that I can't access to reset my password, I have another free account with a different email address that I would like to change the ...
  • MattSuda
  • Spotify Star
  • 235 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 235 Views
  • 2 replies
  • 0 likes

Cancelled suscription and cannot remove credit card

I cancelled my subcription prior to my 3 month trial. But have been charged this month and shows my subscrpiton still active.Sucks,I dont like that there is no any place to remove my credit card from my account . AND no where to contact anyone. REMOV...

  • Newbie
  •  I cancelled my subcription prior to my 3 month trial. But have been charged this month and shows my subscrpiton still active.Sucks, I dont like that there is no any place to remove my credit c...
  • MattSuda
  • Spotify Star
  • 384 Views
  • 2 replies
  • 1 likes
  • Subscription
  • 384 Views
  • 2 replies
  • 1 likes

PAGO

compre en una tienda una tarjeta de 300 pesos SPOTIFY, active mi codigo y solo me dejó comprar 3 meses de PREMIUM por 99 pesos. ya nome dejo usar los 201 pesos restantes y mi cuenta PREMIUM expiró

  • Newbie
  • compre en una tienda una tarjeta de 300 pesos SPOTIFY, active mi codigo y solo me dejó comprar 3 meses de PREMIUM por 99 pesos. ya nome dejo usar los 201 pesos restantes y mi cuenta PREMIUM expiró
  • MattSuda
  • Spotify Star
  • 317 Views
  • 3 replies
  • 0 likes
  • 317 Views
  • 3 replies
  • 0 likes

Account

I never consented to atuo pay. Please take me off atuo pay.

  • Casual Listener
  • I never consented to atuo pay. Please take me off atuo pay.
  • MattSuda
  • Spotify Star
  • 187 Views
  • 3 replies
  • 0 likes
  • Account
  • 187 Views
  • 3 replies
  • 0 likes

Is there really a 60 hour weekly limit for non-premium users?

Or my Spotify just lost it? Whenever I try to play a song (from app or web player) it says something like in the title and I have to wait a week. I was searching the internet for clues but I stumbled on nothing. So I thought maybe it's a very rare oc...

  • Casual Listener
  • Or my Spotify just lost it? Whenever I try to play a song (from app or web player) it says something like in the title and I have to wait a week. I was searching the internet for clues but I stumbled...
  • MattSuda
  • Spotify Star
  • 483 Views
  • 4 replies
  • 0 likes
  • Free
    Other
  • 483 Views
  • 4 replies
  • 0 likes

Can't remember account name

I can't remember my account nameI made a premium account in January and I love it!But last summer I made a free account and Imade the same email information so I can only get "info" on the free one.All I wanna know is this: how do I get help for not ...

  • Newbie
  • I can't remember my account name I made a premium account in January and I love it! But last summer I made a free account and Imade the same email information so I can only get "info" on the free o...
  • MattSuda
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
  • 164 Views
  • 1 replies
  • 0 likes

Solved!! Howto: Upgrade family account from 2 to 3 users ?

Hi, I have a Spotity Premium Family account for 2 user, but I wish to upgrade this to 3 users. For some reason my admin section does not allow an upgrade, it only allows me to manage the 2 current users. Anyone an idea ?GreetzB.

  • Newbie
  • Hi,    I have a Spotity Premium Family account for 2 user, but I wish to upgrade this to 3 users. For some reason my admin section does not allow an upgrade, it only allows me to manage t...
  • MattSuda
  • Spotify Star
  • 1415 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1415 Views
  • 1 replies
  • 0 likes

After changed iPhone 6plus in Apple store

Hi I have joined Vodafone about 2 weeks ago. And I have activated spotify account. It was ok at the beginning but after I changed my iphone6 plus in Apple store. And I have download spotify app again. When I logined in. It was saying only 7 days to u...

  • Newbie
  • Hi I have joined Vodafone about 2 weeks ago. And I have activated spotify account. It was ok at the beginning but after I changed my iphone6 plus in Apple store. And I have download spotify app again...
  • MattSuda
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Spotify using VODAFONE aditive 5GB

Hello how can i set up spotify premium with my aditive from vodafone? (Portugal)

  • Casual Listener
  • Hello how can i set up spotify premium with my aditive from vodafone? (Portugal)
  • MattSuda
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 193 Views
  • 1 replies
  • 0 likes

Won't subscribe?

Hello there.. I tried subscribing to premium again after it said my previous subscription was due to run out. I clicked sub. But nothing happend. I thought it might of worked.I tried logging out and reinstalling as well. But alas, when a click sub.. ...

  • Newbie
  • Hello there.. I tried subscribing to premium again after it said my previous subscription was due to run out. I clicked sub. But nothing happend. I thought it might of worked. I tried logging out ...
  • Snild
  • Regular
  • 191 Views
  • 2 replies
  • 0 likes
  • Premium
  • 191 Views
  • 2 replies
  • 0 likes

Finding music

When I log in I'm taken to my account overview page. Can't find 'Your Music'. I'm just stuck on my account overview page.

  • Newbie
  • When I log in I'm taken to my account overview page.  Can't find 'Your Music'.  I'm just stuck on my account overview page.
  • MattSuda
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • Login
  • 171 Views
  • 1 replies
  • 0 likes

trying to get access in my account.

I had linked up my account with FB and recently i have lost complete access to my page . Luckily, the spotify app on my phone hadn't logged me out.But, now i cant use it anywhere else unless i have my phone and i cant find an option to just login wit...

  • Newbie
  • I had linked up my account with FB and recently i have lost complete access to my page . Luckily, the spotify app on my phone hadn't logged me out. But, now i cant use it anywhere else unless i ha...
  • MattSuda
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 149 Views
  • 1 replies
  • 0 likes

Facebook spotify

Ok so I had my spotify linked to my Facebook account, I went to a friends house and got on her computer an when I got to my friends spotify log in screen, I logged in through my Facebook.Now for some reason I can't get logged in under Tim Crouche! I ...

  • Newbie
  • Ok so I had my spotify linked to my Facebook account, I went to a friends house and got on her computer an when I got to my friends spotify log in screen, I logged in through my Facebook. Now for so...
  • MattSuda
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 181 Views
  • 1 replies
  • 0 likes

Can't log in coz it's asking me to change my country setting, but can't change my country setting

When I tried to log in both on the app on my iPhone and on my computer, I got an error message that said, "Your country does not match the one set in your profile. Please update your profile, or upgrade your Spotify account."When I clicked on the "up...

  • Newbie
  • When I tried to log in both on the app on my iPhone and on my computer, I got an error message that said, "Your country does not match the one set in your profile. Please update your profile, or upgr...
  • MattSuda
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • Login
  • 226 Views
  • 1 replies
  • 0 likes

TO PREMIUM TO STUDENT

I tried to follow the college dicsount directions, but when I click on get premium it takes me to my account page and says "student discount is on not available on premium". Why am I getting this message and how can I fix

  • Casual Listener
  • I tried to follow the college dicsount directions, but when I click on get premium it takes me to my account page and says "student discount is on not available on premium". Why am I getting this mes...
  • MattSuda
  • Spotify Star
  • 219 Views
  • 1 replies
  • 2 likes
  • Subscription
  • 219 Views
  • 1 replies
  • 2 likes

Solved!! Payment prices/options

So, after having read so many articles, I still have not found anyone to have asked the following question:Everyone knows that the prices for premium accounts vary in different countries. The question is, can I pay with a UK debit card, for example, ...

  • Newbie
  • So, after having read so many articles, I still have not found anyone to have asked the following question: Everyone knows that the prices for premium accounts vary in different countries. The que...
  • MattSuda
  • Spotify Star
  • 313 Views
  • 1 replies
  • 0 likes
  • Premium
  • 313 Views
  • 1 replies
  • 0 likes

Solved!! Double charge

I've noticed that my card gets charged twice a month despite having only one subscription. How do I go about rectifying it and getting refunded.

  • Newbie
  • I've noticed that my card gets charged twice a month despite having only one subscription. How do I go about rectifying it and getting refunded.
  • MattSuda
  • Spotify Star
  • 262 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 262 Views
  • 1 replies
  • 0 likes

Refund for a cancelled subscription

I got premium during the Christmas season while there was a deal going on for a cheaper subscription, but that ended today. I went to cancel it, even though I love premium, I just need the money right now, but it still went through for the rest of th...

  • Newbie
  • I got premium during the Christmas season while there was a deal going on for a cheaper subscription, but that ended today. I went to cancel it, even though I love premium, I just need the money...
  • MattSuda
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 162 Views
  • 1 replies
  • 0 likes

spotify family plan isn't working

My mom has spotify and she has the family plan and my sister was able to connect to get premium easily and I am unable to do it. It says I am part of the plan but when I go on my account it shows up as free version still. We keep trying to re-request...

  • Newbie
  • My mom has spotify and she has the family plan and my sister was able to connect to get premium easily and I am unable to do it. It says I am part of the plan but when I go on my account it shows up ...
  • MattSuda
  • Spotify Star
  • 764 Views
  • 1 replies
  • 0 likes
  • Premium
  • 764 Views
  • 1 replies
  • 0 likes

Can't subscribe to premium...

I can't subscribe to premium, please fix it asap!

  • Casual Listener
  • I can't subscribe to premium, please fix it asap!
  • MattSuda
  • Spotify Star
  • 465 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 465 Views
  • 1 replies
  • 0 likes