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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9847 Views
  • 3 replies
  • 9 likes
  • Security
  • 9847 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492458 Views
  • 981 replies
  • 111 likes
  • Account
  • 492458 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213558 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213558 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122489 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122489 Views
  • 72 replies
  • 12 likes

Paysafecard

I want to use the new holiday-deal with "3 months for 0,99€" I bought a Paysafecard for 10€ and when i wanted to use it, i couldn't access to the deal and only to the regular price of 9,99€ per month. Why is that?

  • Newbie
  • I want to use the new holiday-deal with "3 months for 0,99€" I bought a Paysafecard for 10€ and when i wanted to use it, i couldn't access to the deal and only to the regular price of 9,99€ per month...
  • MattSuda
  • Spotify Star
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Solved!! 3 months for 9,99€

Hello, your homepage said i get 3 months for 9,99€. So i paid with a giftcard and i only get 1 month? If you can answer in german it would be very helpful. Thank You.

  • Casual Listener
  • Hello, your homepage said i get 3 months for 9,99€. So i paid with a giftcard and i only get 1 month? If you can answer in german it would be very helpful. Thank You. 
  • MattSuda
  • Spotify Star
  • 679 Views
  • 4 replies
  • 0 likes
  • 679 Views
  • 4 replies
  • 0 likes

Cancelling Premium

I bought myself Spotify Premium for one month, and I'd like to drop it half way through. Is there any way for me to get rid of Premium before it expires?

  • Regular
  • I bought myself Spotify Premium for one month, and I'd like to drop it half way through. Is there any way for me to get rid of Premium before it expires?
  • Jordi
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • Premium
  • 294 Views
  • 1 replies
  • 0 likes

Solved!! Upgraded to Premium. Unable to access.

I up graded to Premium but cann't access it. I haven't received a confirmation email. I have logged out/deleted and restarted everything and still listed as free.

  • Newbie
  • I up graded to Premium but cann't access it.  I haven't received a confirmation email.  I have logged out/deleted and restarted everything and still listed as free.
  • Jordi
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Solved!! Help with cancellation!!!!!

I have been trying to figure out how to cancel my premium subscription all week. Here is why I am having trouble: 1) There is no cancellation button anywhere on my spotify account, even on the subscription page. 2) I originally subscribed via the spo...

  • Casual Listener
  • I have been trying to figure out how to cancel my premium subscription all week.  Here is why I am having trouble:   1) There is no cancellation button anywhere on my spotify account, e...
  • thisguy1989
  • Casual Listener
  • 416 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 416 Views
  • 2 replies
  • 0 likes

Solved!! Stuck in "Update details" loop need to unsub!!

Hey guys, wonder if any of you can help my sorry self. Seeing as I have no real point of contact with anyone from spotify, no phone number or anything! I just want to unsubscribe from my £12.99 P/m payment before its withdrawn in January as it is not...

  • Casual Listener
  • Hey guys, wonder if any of you can help my sorry self.    Seeing as I have no real point of contact with anyone from spotify, no phone number or anything!    I just want t...
  • Hadenough_harry
  • Casual Listener
  • 477 Views
  • 1 replies
  • 0 likes
  • 477 Views
  • 1 replies
  • 0 likes

premium

hi! Im trying to upgrade my account but the page doesnt work. I press the botton and nothing happens. There is another way to upgrade? I tried with another browser and in other computer. ( im chilean) . thank you

  • Newbie
  • hi! Im trying to upgrade my account but the page doesnt work. I press the botton and nothing happens. There is another way to upgrade? I tried with another browser  and in other comput...
  • 139 Views
  • 0 replies
  • 0 likes
  • 139 Views
  • 0 replies
  • 0 likes

Partner Account

Hey there...I'm thinking about getting Spotify Premium. But since my girlfriend an me both have a PC, and both use Spotify (same room, different time) do we realy have to buy two premium? Or is there maybe something like a partner account, where the ...

  • Regular
  • Hey there... I'm thinking about getting Spotify Premium. But since my girlfriend an me both have a PC, and both use Spotify (same room, different time) do we realy have to buy two premium? Or is the...
  • Cecina
  • Newbie
  • 2097 Views
  • 2 replies
  • 0 likes
  • 2097 Views
  • 2 replies
  • 0 likes

Book promotion help

Hi everybody, we are creating a playlist just for promo our book so i need to know if it's possible and how (not to made the playlist (-; )Thx and if anybody can help us in spanish we will appreciate.

  • Visitor
  • Hi everybody, we are creating a playlist just for promo our book so i need to know if it's possible and how (not to made the playlist (-; ) Thx and if anybody can help us in spanish we will apprecia...
  • Erkan_Yılmaz
  • Community Legend
  • 242 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Other
    Subscription
  • 242 Views
  • 3 replies
  • 0 likes

Solved!! VPN Defender (iOS VPNDefender APP) stops syncing from working

I recently installed VPNDefender on to my iPhone. This routes my traffic through their virtual private network to help keep my data secure and my privacy. However when it is activated the sync functionaly for my offline playlists does not work. Pausi...

  • Casual Listener
  • I recently installed VPNDefender on to my iPhone. This routes my traffic through their virtual private network to help keep my data secure and my privacy.   However when it is activated the ...
  • Davelive
  • Newbie
  • 5164 Views
  • 4 replies
  • 0 likes
  • Premium
  • 5164 Views
  • 4 replies
  • 0 likes

Engaño? 0,99 o 9,99?

No entiendo la oferta. Es un engaño?  

  • Newbie
  • No entiendo la oferta. Es un engaño?  
  • Carletrix
  • Newbie
  • 440 Views
  • 2 replies
  • 0 likes
  • 440 Views
  • 2 replies
  • 0 likes

Can't buy the new 0.99€ promotion

Hi, I'm trying to buy the new .99c promotion from the portuguese store but I always go to a screen that tells "6.99€" instead of the "0,99€". Can you help?

  • Newbie
  • Hi,   I'm trying to buy the new .99c promotion from the portuguese store but I always go to a screen that tells "6.99€" instead of the "0,99€". Can you help?
  • DCSantos90
  • Newbie
  • 298 Views
  • 2 replies
  • 1 likes
  • 298 Views
  • 2 replies
  • 1 likes

I redeemed gift card but I would like 6 months of Unlimited instead of 3 months Premium subscription

Topic^ I redeemed a gift card. It says that I can choose type of subscription but I wasn''t allowed to do that. It automatically upgraded my account into Premium, which i don't use (I've been using Spotify since a year now). Where I can change that? ...

  • Casual Listener
  • Topic^ I redeemed a gift card. It says that I can choose type of subscription but I wasn''t allowed to do that. It automatically upgraded my account into Premium, which i don't use (I've been using...
  • herrlinkus
  • Casual Listener
  • 243 Views
  • 2 replies
  • 0 likes
  • 243 Views
  • 2 replies
  • 0 likes

Subscription and Payments - Update Details button dead

Trying to update my payment details, says I do not have any payment associated with my account. I was subscribed through iTurnes, just cancelled that because why would I pay more than 9.99. When I click on 'update details', I get nothing... EDIT* - J...

  • Newbie
  • Trying to update my payment details, says I do not have any payment associated with my account.   I was subscribed through iTurnes, just cancelled that because why would I pay more than 9.99...
  • 197 Views
  • 0 replies
  • 1 likes
  • Subscription
  • 197 Views
  • 0 replies
  • 1 likes

Getting useless e-mail adverts

Hi, first of all, I don't understand why users of Spotify Unlimited don't have access to the offer three months Premium for the price of one - wouldn't you like to convince me (and others) to upgrade to a service that brings you twice as much money p...

  • Casual Listener
  • Hi,   first of all, I don't understand why users of Spotify Unlimited don't have access to the offer three months Premium for the price of one - wouldn't you like to convince me (and others)...
  • 107 Views
  • 0 replies
  • 0 likes
  • 107 Views
  • 0 replies
  • 0 likes

Login problems, facebook account

Hey! Since yesterday, I can't seem to login. I have my spotfiy account connected to my facebook account, but when I click "Login with facebook" (on the web) it says "It seems like you already have a spotfiy account connected to ". How should I interp...

  • Newbie
  • Hey!   Since yesterday, I can't seem to login. I have my spotfiy account connected to my facebook account, but when I click "Login with facebook" (on the web) it says "It seems like you alre...
  • 361 Views
  • 0 replies
  • 1 likes
  • Account
    Login
  • 361 Views
  • 0 replies
  • 1 likes

CAN'T LOG IN ON PC

I had no problems with Spotify up until yesterday, when I logged out and wanted to log back in, but it didn' let me (on PC). My username and password were correct and Spotify DID accept them, then seemingly it tried to open itself, but then nothing h...

  • Newbie
  • I had no problems with Spotify up until yesterday, when I logged out and wanted to log back in, but it didn' let me (on PC). My username and password were correct and Spotify DID accept them, then se...
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

Card details, need help to remove it.

Need help with removing my parent card details on spotify, when i try to cancel it it says i have successfully cancelled it, but when i go to my subscription again the card details is still there. Need help, start getting frustrated though.

  • Newbie
  • Need help with removing my parent card details on spotify, when i try to cancel it it says i have successfully cancelled it, but when i go to my subscription again the card details is still there. Ne...
  • MattSuda
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 137 Views
  • 1 replies
  • 0 likes

Spotify family account

Hello !! Just made spotify family account and added 3 family members but none of them can redeem invite. All of them get same error about having allready premium or its a technical glitch ?? Pls help (they dont have premium account)

  • Casual Listener
  • Hello !! Just made spotify family account and added 3 family members but none of them can redeem invite. All of them get same error about having allready premium or its a technical glitch ?? Pl...
  • MattSuda
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes