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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81531 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656602 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
737664 Views
18 replies
29 likes
So just renewed subscription due to bank card being reissued and forgetting to make the change here. Great timing as Family is now available, except I see no option to invite/add anyone/adjust subscription. About 20 minutes ago there was a button to ...
So just renewed subscription due to bank card being reissued and forgetting to make the change here. Great timing as Family is now available, except I see no option to invite/add anyone/adjust subscr...
Newbie
4196 Views
21 replies
1 likes
Why does Spotify charge me $12.99 instead of the $9.99 they advertise - I click on upgrade for $9.99 and they charged me $12.99 - why? Is this false advertising?
Why does Spotify charge me $12.99 instead of the $9.99 they advertise - I click on upgrade for $9.99 and they charged me $12.99 - why? Is this false advertising?
Community Legend
402 Views
2 replies
0 likes
My spotifiy was accidentally connected to a friends facebook, and now her picture and name are on my spotifiy...her spotify lost all of her music and has all of mine. I want my spotifiy to be connected to my facebook, and disconnected from hers. When...
My spotifiy was accidentally connected to a friends facebook, and now her picture and name are on my spotifiy...her spotify lost all of her music and has all of mine. I want my spotifiy to be connect...
Regular
395 Views
2 replies
0 likes
Hi: I've purchased a gift card "on line", and the receiver noticed me that is requested a PIN after entered the "Spotify Code". And she can't find where te PIN is?. I received a mail with this text: Dear Customer, Thank you for purchasing a Spotify p...
Hi: I've purchased a gift card "on line", and the receiver noticed me that is requested a PIN after entered the "Spotify Code". And she can't find where te PIN is?. I received a...
Newbie
3378 Views
2 replies
0 likes
I currently have a premium account as does my husband. Ideally we would like to cancel his account and add him onto the new Family Plan. The question I have is will he get to retain his user id and all his music and playlists if we do that. He doesn'...
I currently have a premium account as does my husband. Ideally we would like to cancel his account and add him onto the new Family Plan. The question I have is will he get to retain his user id and a...
Community Legend
446 Views
3 replies
0 likes
Both my accounts have been joined together and have been changed to FREE but I am paying premium and have been for years, I worry someone has hacked my account as my 9.99 a month is still coming out but my account is free and when I check my emails I...
Both my accounts have been joined together and have been changed to FREE but I am paying premium and have been for years, I worry someone has hacked my account as my 9.99 a month is still coming out ...
Community Legend
292 Views
2 replies
0 likes
I've had spotify for a few months and when I heard about the student discount I switched it over to save money. I have proof on my bank statement that I got charged (I actually ended up getting charged an overdraft fee as well since they charge with ...
I've had spotify for a few months and when I heard about the student discount I switched it over to save money. I have proof on my bank statement that I got charged (I actually ended up getting charg...
Regular
2778 Views
10 replies
1 likes
Hi Spotify notified me of my unidays subscription ending and that I'd need to extend it... I logged into my unidays account and clicked to extend my discount. it came up with a confirmation msg at the top of the screen to indicate y discount had been...
Hi Spotify notified me of my unidays subscription ending and that I'd need to extend it... I logged into my unidays account and clicked to extend my discount. it came up with a confirmation msg at th...
Community Legend
1456 Views
1 replies
0 likes
Hi, I'm a Spotify user from Colombia, I will travel to the US and I have already prepared my Spotify music for the trip; but I'm not sure if I can use my colombian account in United States. I hope you can help me.
Hi, I'm a Spotify user from Colombia, I will travel to the US and I have already prepared my Spotify music for the trip; but I'm not sure if I can use my colombian account in United States. I hop...
Community Legend
1025 Views
2 replies
0 likes
Dear Spotify, I have a slight problem with my account. I'm using my e-mail address to log in to my premium spotify account. Once I logged in on my wife's android phone, and somehow her facebook account was connected to my account. I tried to disconne...
Dear Spotify, I have a slight problem with my account. I'm using my e-mail address to log in to my premium spotify account. Once I logged in on my wife's android phone, and ...
Community Legend
210 Views
1 replies
0 likes
This account has been a problem child from the begining, first I could not get the 30 days free, it wanted to give me less than a week, so then customer service fixed that, then I log on and cancel my account way before the deadline and they did not ...
This account has been a problem child from the begining, first I could not get the 30 days free, it wanted to give me less than a week, so then customer service fixed that, then I log on and cancel m...
Community Legend
291 Views
5 replies
0 likes
I can't change the country in my profile settings. It says I have to first change my payment settings. And even if I do so as instructions (I go to payments and then change country to France), the country still remains Italy. I think this is due to t...
I can't change the country in my profile settings. It says I have to first change my payment settings. And even if I do so as instructions (I go to payments and then change country to France), the co...
Community Legend
637 Views
2 replies
0 likes
I have two issues.The first is that I payed double for Spotify Premium like to weeks ago when I upgraded to premium. That's wierd. And the other problem I have is that today I was on my Facebook to change security settings and stuff, and I accidently...
I have two issues. The first is that I payed double for Spotify Premium like to weeks ago when I upgraded to premium. That's wierd. And the other problem I have is that today I was on my Face...
Community Legend
576 Views
1 replies
0 likes
Every time i try to login it won't let me because it keeps saying i don't have any internet connection when clearly i have 4glte with full bars. What do ihave to do???
Every time i try to login it won't let me because it keeps saying i don't have any internet connection when clearly i have 4glte with full bars. What do ihave to do???
Casual Listener
385 Views
3 replies
0 likes
Then I surf to: https://www.spotify.com/se/redeem/ I get a: 502 Bad Gateway nginx
Then I surf to: https://www.spotify.com/se/redeem/ I get a: 502 Bad Gateway nginx
Roadie
649 Views
3 replies
0 likes
I accidentally signed up for free 7 day trial when all I wanted to do was see the cost of premium per month. What do I need to do to get that taken off? I just want to keep free version!! HELP!!
I accidentally signed up for free 7 day trial when all I wanted to do was see the cost of premium per month. What do I need to do to get that taken off? I just want to keep free version!! &nb...
Casual Listener
2091 Views
4 replies
0 likes
Cada vez que alguna persona quiere buscar mi nombre de usuario en Spotify no aparezco en las búsquedas, cuando alguien busca mis playlists pasa lo mismo. Todas mis playlists son públicas y mi usuario también. Alguien sabe qué puede estar fallando? Gr...
Cada vez que alguna persona quiere buscar mi nombre de usuario en Spotify no aparezco en las búsquedas, cuando alguien busca mis playlists pasa lo mismo. Todas mis playlists son públicas y mi...
Newbie
32709 Views
4 replies
0 likes
Someone is using my spotify account 'Brennan' and I can't log them out even with the log out everywhere option?
Someone is using my spotify account 'Brennan' and I can't log them out even with the log out everywhere option?
Community Legend
195 Views
1 replies
0 likes
Hi. I had first an european Spotify account linked to my facebook, and a few weeks ago I created a new account, with another email. But now, if I try to login on Spotify using the facebook I end up logged on my new account, and I don't know how to (o...
Hi. I had first an european Spotify account linked to my facebook, and a few weeks ago I created a new account, with another email. But now, if I try to login on Spotify using the ...
Community Legend
273 Views
1 replies
0 likes
