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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14879 Views

7 replies

11 likes

Security
  • 14879 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

554514 Views

991 replies

116 likes

Account
  • 554514 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131250 Views

74 replies

12 likes

Account
Login
Premium
  • 131250 Views
  • 74 replies
  • 12 likes

Quiero cancelar pagos

Como puedo cancelar cuentas de su servicio con mis datos bancaríos? Sl2.

Casual Listener

Como puedo cancelar cuentas de su servicio con mis datos bancaríos? Sl2.

Jordi

Community Legend

381 Views

1 replies

0 likes

Premium
  • 381 Views
  • 1 replies
  • 0 likes

log me out

Plz log me out on all devices

Casual Listener

Plz log me out on all devices

Jordi

Community Legend

257 Views

2 replies

0 likes

  • 257 Views
  • 2 replies
  • 0 likes

Merged two accounts

My friend at my pc, while my spotify registred to Spotify. And now they merged together. It's basicly his acc but i log in with my facebook and i can register for new because its shows that my e-mail is taken.

Newbie

My friend at my pc, while my spotify registred to Spotify.  And now they merged together. It's basicly his acc but i log in with my facebook and i can register for new because its shows that m...

Carina

Community Legend

173 Views

1 replies

0 likes

Account
  • 173 Views
  • 1 replies
  • 0 likes

Spotify has been paused because your account is used somewhere else

Hi, I've checked the FAQ post for this, but it didn't help. My Spotify continually pauses with the message "Spotify has been paused because your account is used somewhere else" but I have logged out of all devices and also changed my password. The on...

Casual Listener

Hi,   I've checked the FAQ post for this, but it didn't help.   My Spotify continually pauses with the message "Spotify has been paused because your account is used somewhere e...

Seanza

Casual Listener

264 Views

2 replies

0 likes

  • 264 Views
  • 2 replies
  • 0 likes

log me out

Plz log me out now

Casual Listener

Plz log me out now

OviiiOne

Community Legend

218 Views

1 replies

0 likes

Login
  • 218 Views
  • 1 replies
  • 0 likes

Solved!! Charged, songs gone

A month ago, I subscribed for the 30 day free trial. Of course, since I did not unsubscribe, I was charged the $10 fee. This wouldn't be a problem if my music was still here. However, ALL of my music has disappeared. I have been charged $10 for Spoti...

Casual Listener

A month ago, I subscribed for the 30 day free trial. Of course, since I did not unsubscribe, I was charged the $10 fee. This wouldn't be a problem if my music was still here. However, ALL of my music...

ryanand9797

Casual Listener

304 Views

2 replies

0 likes

Account
Free
Login
Premium
Subscription
  • 304 Views
  • 2 replies
  • 0 likes

Subscription Change

Since spotify makes it SO VERY hard to find thier direct contact, how do I change my spotify membership? I clicked the 30 day free trial banner, paid 9.99, which is not free although I may have done it before. However I am a student and should only p...

Newbie

Since spotify makes it SO VERY hard to find thier direct contact, how do I change my spotify membership? I clicked the 30 day free trial banner, paid 9.99, which is not free although I may have done ...

OviiiOne

Community Legend

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

Upgrade account

Hi. I'm trying to upgrade to remount. However when I select payment method and continue to payment detail page the page is blank and I am unable to add the details. This happens when I select both card and PayPal as payment methods.

Casual Listener

Hi. I'm trying to upgrade to remount. However when I select payment method and continue to payment detail page the page is blank and I am unable to add the details. This happens when I select both ca...

OviiiOne

Community Legend

329 Views

2 replies

0 likes

Account
Premium
Subscription
  • 329 Views
  • 2 replies
  • 0 likes

My Account is getting used somewhere else without my permission preventing me from listening

Hey guys, Im Lars, or Smexy_Kaktus for that matter. For a couple of days I cant really use spotify anymore because someone else is using my account. The music pauses every 9-10 seconds, which may just be coincidental, and using the web player it spec...

Casual Listener

Hey guys, Im Lars, or Smexy_Kaktus for that matter.   For a couple of days I cant really use spotify anymore because someone else is using my account. The music pauses every 9-10 seconds, wh...

JoeThomas

Community Legend

743 Views

4 replies

0 likes

  • 743 Views
  • 4 replies
  • 0 likes

Solved!! How do I cancel my subscription if I've lost my email account?

Hi, I recently reactivated my account by setting it up with a new email and password. However, I've lost my details for this email address and am now paying without being able to use Spotify. I want to cancel completely for the moment because I need ...

Casual Listener

Hi,   I recently reactivated my account by setting it up with a new email and password. However, I've lost my details for this email address and am now paying without being able to use Spoti...

Jordi

Community Legend

6669 Views

2 replies

0 likes

  • 6669 Views
  • 2 replies
  • 0 likes

favorite songs was lost!

Hi! All my favorite (stared) songs was lost today when I logged in! How can I restore the tracks? I need help!// T

Casual Listener

Hi!   All my favorite (stared) songs was lost today when I logged in! How can I restore the tracks? I need help! // T

tumpikuja

Casual Listener

388 Views

2 replies

0 likes

Other
  • 388 Views
  • 2 replies
  • 0 likes

Country

Ich habe meinen account in deutsch aber er zeigt mir bei den charts und so spanische lieder an, wie kann ich das ändern

Newbie

Ich habe meinen account in deutsch aber er zeigt mir bei den charts und so spanische lieder an, wie kann ich das ändern

Peter__

Community Legend

193 Views

1 replies

0 likes

  • 193 Views
  • 1 replies
  • 0 likes

Solved!! Change day of payment

Hi! I want to change the date of my payment. Is this possible?

Casual Listener

Hi! I want to change the date of my payment. Is this possible?

Peter__

Community Legend

446 Views

3 replies

0 likes

Account
  • 446 Views
  • 3 replies
  • 0 likes

Solved!! Family account, send invite to spouse but message says "make sure they don't already have preium"

What the heck. Both me and my partner have Premium account but now when I signed up for Family to save a buck I get message about ensurong they/she does not already have Premium.What can I do now? I already paid and getting in touch with Spotify seem...

Casual Listener

What the heck. Both me and my partner have Premium account but now when I signed up for Family to save a buck I get message about ensurong they/she does not already have Premium. What can I do now...

nikasp

Casual Listener

531 Views

2 replies

0 likes

Account
Premium
  • 531 Views
  • 2 replies
  • 0 likes

Cant deactiv my subscription!

Hey, the last 2 month i deactive the subscription. Now i look on my Paypal transaction, i can see 2x 9,99€. But i dosent want these any more.

Casual Listener

Hey, the last 2 month i deactive the subscription. Now i look on my Paypal transaction, i can see 2x 9,99€. But i dosent want these any more.

Peter__

Community Legend

222 Views

1 replies

0 likes

Premium
  • 222 Views
  • 1 replies
  • 0 likes

Giveaway Premium

Hello, a few months ago I won a giveaway in which the gift was 1 year free Spotify Premium, after winning, I thought they, would send some email to explain how I could do to have access to the premium, but I did not get anything nor had infirm inform...

Regular

Hello, a few months ago I won a giveaway in which the gift was 1 year free Spotify Premium, after winning, I thought they, would send some email to explain how I could do to have access to the p...

CatRedHair

Regular

2303 Views

7 replies

0 likes

Account
Free
Other
Premium
  • 2303 Views
  • 7 replies
  • 0 likes

Delete spotify profile

How do i delete spotify?? I have been charged money even though i tried several times to unsubscribe!!

Newbie

How do i delete spotify?? I have been charged money even though i tried several times to unsubscribe!!

Peter__

Community Legend

210 Views

1 replies

0 likes

Account
  • 210 Views
  • 1 replies
  • 0 likes

Didn´t get my 3 Monthe Premium with PayPal

Hello, today I got a mail from paypal with the new boni in other shops... In the headline was spotify with the boni: I pay my spotify premium with paypal and get 3 month spotify and not the normal one month. So I paid with paypal the 9,99€, but I got...

Casual Listener

Hello, today I got a mail from paypal with the new boni in other shops... In the headline was spotify with the boni: I pay my spotify premium with paypal and get 3 month spotify and not the normal on...

XnXi

Casual Listener

548 Views

2 replies

0 likes

Premium
  • 548 Views
  • 2 replies
  • 0 likes

Starting a business/organization Spotify account

Hello! I am on a team helping start a music website, and we were hoping to start a spotify account that would be run by the website (specifically by two different people in two very different states). How do I get an account set up for an organizatio...

Casual Listener

Hello!   I am on a team helping start a music website, and we were hoping to start a spotify account that would be run by the website (specifically by two different people in two very differ...

Peter__

Community Legend

8160 Views

1 replies

0 likes

Account
  • 8160 Views
  • 1 replies
  • 0 likes

upgrade current subscription to Family

I currently pay with PayPal for my Premium account. When I try to upgrade to Family through the spotify website portal, it asks for my credit card number. I don't get why? What's the process for upgrading to Family when I already have a premium accou...

Newbie

I currently pay with PayPal for my Premium account.  When I try to upgrade to Family through the spotify website portal, it asks for my credit card number.  I don't get why?   What...

Peter__

Community Legend

491 Views

1 replies

2 likes

  • 491 Views
  • 1 replies
  • 2 likes