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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
553908 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131196 Views
74 replies
12 likes
I had previously signed up for premium, but want to change to the student discount as I was not aware of it at the time. I click the "Get Premium" link from the student page and log in and it tells me "oops something went wrong" everytime. It will on...
I had previously signed up for premium, but want to change to the student discount as I was not aware of it at the time. I click the "Get Premium" link from the student page and log in and it tells m...
Community Legend
498 Views
2 replies
0 likes
All of the songs on my Mac is gone! It's just my library not my playlists. However the song library on my phone is still there. I still enjoy using my song library on my laptop. All of my artists and albums are still on my laptop though. I have Premi...
All of the songs on my Mac is gone! It's just my library not my playlists. However the song library on my phone is still there. I still enjoy using my song library on my laptop. All of my artists and...
Community Legend
222 Views
1 replies
0 likes
I just renewed my Premium, got the receipt in my email but my Spotify still says Free. Please help!
I just renewed my Premium, got the receipt in my email but my Spotify still says Free. Please help!
Community Legend
355 Views
2 replies
0 likes
Hey, i want to cancel my subscrition after the free month, but when i have to authorise via facebook it always gets me an error "Something went wrong, please try again later or look in our help section
Hey, i want to cancel my subscrition after the free month, but when i have to authorise via facebook it always gets me an error "Something went wrong, please try again later or look in our...
Community Legend
290 Views
2 replies
0 likes
My stupidity is pretty strong in this, but I accidentally added a huge playlist into my starred songs, and so I began to quickly delete all of those songs but I realized that I had accidentally scrolled down and began deleting some songs from a long ...
My stupidity is pretty strong in this, but I accidentally added a huge playlist into my starred songs, and so I began to quickly delete all of those songs but I realized that I had accidentally scrol...
Community Legend
366 Views
1 replies
0 likes
Yesterday, i registred and signed up for 30-days free trial, and selected to log in via Facebook.. I even got a receipt on my mail.. Spent the whole evening building playlists, but today when i log in using facebook, i get another account that hasn´t...
Yesterday, i registred and signed up for 30-days free trial, and selected to log in via Facebook.. I even got a receipt on my mail.. Spent the whole evening building playlists, but today whe...
Community Legend
259 Views
1 replies
0 likes
My account doesn't show the 30 day free. It says it will end tomorrow. What is that?
My account doesn't show the 30 day free. It says it will end tomorrow. What is that?
Community Legend
248 Views
2 replies
0 likes
I setup an account for my wife but mistakenly started the free premium trial so it seems that the Family invite code I have for her does not work. Can you please downgrade her account to the free basic account so that she can use my family invite cod...
I setup an account for my wife but mistakenly started the free premium trial so it seems that the Family invite code I have for her does not work. Can you please downgrade her account to t...
Community Legend
823 Views
4 replies
0 likes
Someone has hacked my account and changed the email-adress. They changed the email-adress to sander.dirkx@gmail.com which is NOT my email-adress. I can log in via Facebook, but since I don't know the current Spotifypassword, I can't change my passwor...
Someone has hacked my account and changed the email-adress. They changed the email-adress to sander.dirkx@gmail.com which is NOT my email-adress. I can log in via Facebook,...
Community Legend
353 Views
1 replies
0 likes
Hi there, I've been trying to delete my spotify account for months now, the only way to remove it seems to be getting in touch with the support team, but I only receive automatic e-mail replies, no real person ever replied to me. I really want to del...
Hi there, I've been trying to delete my spotify account for months now, the only way to remove it seems to be getting in touch with the support team, but I only receive automatic e-mail replies, no r...
Community Legend
339 Views
2 replies
0 likes
hello, I just see this promotion and apply https://www.spotify.com/es/premium/ (3 mounths for 1 eur) and appley. When i enter in my acount in payments it said that i have premiun for one mouth and the renew is for 12 of december and they chrage me 9,...
hello, I just see this promotion and apply https://www.spotify.com/es/premium/ (3 mounths for 1 eur) and appley. When i enter in my acount in payments it said that i have premiun for one mou...
Casual Listener
606 Views
4 replies
0 likes
How do I get a refund for the time that they have enabled "Connect" feature when I cancel my acccount? This feature has essentially ruined Spotify for me, so I want to cancel and get my money back.
How do I get a refund for the time that they have enabled "Connect" feature when I cancel my acccount? This feature has essentially ruined Spotify for me, so I want to cancel and get my money b...
Community Legend
278 Views
2 replies
0 likes
Hi! I am a premium user but when I go to a playlist I can only shuffle. It's driving me crazy! I've checked my account and it confirms that I am premium. What should I do!
Hi! I am a premium user but when I go to a playlist I can only shuffle. It's driving me crazy! I've checked my account and it confirms that I am premium. What should I do!
Community Legend
377 Views
2 replies
0 likes
Hi, I am considering using Spotify for my music listening, and because the file quality too low on the free spotify I am considering upgrading to Premium. But I would like to know what quality "High Quality" actually is. I find it very strange that s...
Hi, I am considering using Spotify for my music listening, and because the file quality too low on the free spotify I am considering upgrading to Premium. But I would like to know what q...
Community Legend
420 Views
1 replies
1 likes
Hello Spotify Board, Who do I get in contact with if I believe my account has been comprimised? I was listening to music this morning and then it stopped as I was, "Logged in on another device". Upon checking, I saw that there were 3 devices added th...
Hello Spotify Board, Who do I get in contact with if I believe my account has been comprimised? I was listening to music this morning and then it stopped as I was, "Logged in on...
Community Legend
408 Views
3 replies
0 likes
Hello! So there is my problem. And I just signed up for a premium membership, a little to fast - not remembering that I should have made a new account. What shall I do? Who can help me? Will the Spotify people respond to a message like this to help o...
Hello! So there is my problem. And I just signed up for a premium membership, a little to fast - not remembering that I should have made a new account. What shall I do? Who can help me? Will the Spo...
Community Legend
248 Views
2 replies
0 likes
Hi guys,I have Spotify on my Android smartphone, and my friend has it on his IPad. He told me that the tablet version allows you to play any song you want, and to skip songs without premium. However, my phone is unable to do such things. Is there a w...
Hi guys, I have Spotify on my Android smartphone, and my friend has it on his IPad. He told me that the tablet version allows you to play any song you want, and to skip songs without premium. Ho...
Community Legend
953 Views
2 replies
0 likes
Excuse me, I have written off the money for a subscription, you could not get them back to me, and to cancel the subscription. Please.
Excuse me, I have written off the money for a subscription, you could not get them back to me, and to cancel the subscription. Please.
Community Legend
249 Views
1 replies
0 likes
Como puedo cancelar cuentas de su servicio con mis datos bancaríos? Sl2.
Como puedo cancelar cuentas de su servicio con mis datos bancaríos? Sl2.
Community Legend
381 Views
1 replies
0 likes
Plz log me out on all devices
Plz log me out on all devices
Community Legend
256 Views
2 replies
0 likes
