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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80461 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654040 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734518 Views
18 replies
29 likes
This is ridiculous. I was given 2 cards which included the option of 15 downloads. You scratch off the back to get a PIN number but when you go to the site this option is no longer available but now the pin has been entered and the card is useless. W...
This is ridiculous. I was given 2 cards which included the option of 15 downloads. You scratch off the back to get a PIN number but when you go to the site this option is no longer available but now ...
Community Legend
333 Views
3 replies
0 likes
Hi Guys, I just started a spotify 7 day trial, and i am trying to upgrade t premium with 30 days free (as per the email you guys send me). I get to the point where i press continue to enter payment details and i get "oops something went wrong". tried...
Hi Guys, I just started a spotify 7 day trial, and i am trying to upgrade t premium with 30 days free (as per the email you guys send me). I get to the point where i press conti...
Community Legend
265 Views
1 replies
0 likes
I'm trying to cancel my subscription, but facebook verification fails with no decent error message. If you cannot help me with this i have to contact my credit card company to untrust spotify, because spotify doesn0t offer me to cancel my subscriptio...
I'm trying to cancel my subscription, but facebook verification fails with no decent error message. If you cannot help me with this i have to contact my credit card company to untrust spotify, becaus...
Community Legend
331 Views
1 replies
0 likes
bonjour, j'ai recu un mail m'indiquant qu'il y avait un probleme de reglement pour mon abonnement premium. j'ai contacté ma banque et il n'y a aucun souci de leur coté (ils n'ont pas recu de demande de debit de spotify). aujourd'hui je recois un 2e m...
bonjour, j'ai recu un mail m'indiquant qu'il y avait un probleme de reglement pour mon abonnement premium. j'ai contacté ma banque et il n'y a aucun souci de leur coté (ils n'ont pas rec...
Moderator
5714 Views
6 replies
2 likes
Why is my playlist losing fans? Previously, fans were coming every day, now only lose them. Surely this is not the result of lack of interest. The search results appear playlist but without cover.
Why is my playlist losing fans? Previously, fans were coming every day, now only lose them. Surely this is not the result of lack of interest. The search results appear playlist but without cover.
Community Legend
223 Views
1 replies
0 likes
Hello, Since there doesn't seem to be a way to contact support directly, I have to post this message on the forum. Yes, I have suscribed to a 1 month free premium "membership". In this month I barely used the service though, since the music was const...
Hello, Since there doesn't seem to be a way to contact support directly, I have to post this message on the forum. Yes, I have suscribed to a 1 month free premium "membership". ...
Community Legend
250 Views
1 replies
0 likes
I bought premium online and it didn't load onto my iphone 5 so I kept logging out and the problem continued. I also deleted the app a couple times. And it just says I'm a free user. If someone could help me troubleshoot the problem that would be grea...
I bought premium online and it didn't load onto my iphone 5 so I kept logging out and the problem continued. I also deleted the app a couple times. And it just says I'm a free user. If someone could ...
Regular
276 Views
2 replies
0 likes
I just created a new account and made it premium. I can login to the web but cannot authenticate on the Spotify application - I get "the username or password is incorrect." I can login from the web on both my Windows and MAC but cannot login to the s...
I just created a new account and made it premium. I can login to the web but cannot authenticate on the Spotify application - I get "the username or password is incorrect." I ca...
Community Legend
684 Views
8 replies
0 likes
I forgot to cancel a free trial and got billed on 7-27. I didn't complain. It was my own fault. I went to the site and canceled my subscription and never used the site again. Today I see I was AGAIN billed through paypal. I went to the site and went ...
I forgot to cancel a free trial and got billed on 7-27. I didn't complain. It was my own fault. I went to the site and canceled my subscription and never used the site again. Today I see I was AGAIN ...
Newbie
1767 Views
4 replies
0 likes
I took a brief hiatus from Spotify and used Google Music. Obviously Spotify is superior so I am transitioning back. I haven't logged into my account for quite a while (I was using facebook to do so before, but for some reason it created a new account...
I took a brief hiatus from Spotify and used Google Music. Obviously Spotify is superior so I am transitioning back. I haven't logged into my account for quite a while (I was using facebook...
Community Legend
360 Views
3 replies
0 likes
This is a joke, upgraded to premier on iphone, told me it failed to activate even though the payment went through and on the website, but both the pc and my phone are still Free (shuffle only)... Seriously...
This is a joke, upgraded to premier on iphone, told me it failed to activate even though the payment went through and on the website, but both the pc and my phone are still Free (shuffle only)... Ser...
Community Legend
314 Views
3 replies
0 likes
I received a charge on my credit card for $9.99 by Spotify. I never use Spotify nor did I subscribe to the premium account. I had to search my email to see if I had ever even used Spotify in the past. This is credit card fraud and I notified my credi...
I received a charge on my credit card for $9.99 by Spotify. I never use Spotify nor did I subscribe to the premium account. I had to search my email to see if I had ever even used Spotify...
Newbie
30086 Views
30 replies
5 likes
Hey, been using Spotify for a while now. Randomly, my Samsung Galaxy S5 (T-Mobile) will take my playlists that I have for offline and make it so I can't listen to them offline. I checked my account and it said I can't have more than three devices syn...
Hey, been using Spotify for a while now. Randomly, my Samsung Galaxy S5 (T-Mobile) will take my playlists that I have for offline and make it so I can't listen to them offline. I c...
Community Legend
370 Views
3 replies
0 likes
So I signed up for Spotify and got the 7 day trial and then got an email suggesting I should also get the 30 day trial. Every time I click on the link to sign up for the 30 day trial I keep on just going to the subscription page. So basically it won'...
So I signed up for Spotify and got the 7 day trial and then got an email suggesting I should also get the 30 day trial. Every time I click on the link to sign up for the 30 day trial I keep on just g...
Community Legend
377 Views
1 replies
0 likes
Hello, I bought Spotify premium almost a week ago like I've done three other times before. I've never had problems and Spotify always runs smoothly which is why I'm a returning customer, however, today my account is suddenly on Free even though I'm p...
Hello, I bought Spotify premium almost a week ago like I've done three other times before. I've never had problems and Spotify always runs smoothly which is why I'm a returning customer, h...
Community Legend
361 Views
3 replies
0 likes
Spotify has continued to charge me after I cancelled Premium. I cancelled it over a month ago, but I'm still being charged the monthly fee. Where can I get this resolved?
Spotify has continued to charge me after I cancelled Premium. I cancelled it over a month ago, but I'm still being charged the monthly fee. Where can I get this resolved?
Community Legend
348 Views
3 replies
0 likes
Spotify premium memebr and recently in the last few days, many songs on play list that I have had for a while will no longer play. The media player wont even budge and no sound (obviously). I have noticed that just to the left of the "added" column t...
Spotify premium memebr and recently in the last few days, many songs on play list that I have had for a while will no longer play. The media player wont even budge and no sound (obviously). &nb...
Community Legend
322 Views
1 replies
0 likes
No recuerdo mi correo donde me mandaron la contraseña entonces no puedo acceder de ninguna manera para dar el servicio de baja. Gracias
No recuerdo mi correo donde me mandaron la contraseña entonces no puedo acceder de ninguna manera para dar el servicio de baja. Gracias
Newbie
968 Views
2 replies
0 likes
I want to delete my account because for some reason when I deleted my Facebook all my information from sportify has changed. when i logged into facebook again I tried to log in spotify but I got another ID number. I can't get into my first account on...
I want to delete my account because for some reason when I deleted my Facebook all my information from sportify has changed. when i logged into facebook again I tried to log in spotify but I got anot...
Community Legend
264 Views
1 replies
0 likes
