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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
79875 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
652004 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
731722 Views
18 replies
29 likes
I changed my Facebook password and it kicked me out of Spotify so I tried logging back in to Spotify with my new credentials. Now when I log in, my FB details are linked to a totally different account that has no playlists at all and is also on the F...
I changed my Facebook password and it kicked me out of Spotify so I tried logging back in to Spotify with my new credentials. Now when I log in, my FB details are linked to a totally different ...
Community Legend
246 Views
4 replies
0 likes
I asked for my account to be deleted and they just ignored
I asked for my account to be deleted and they just ignored
Community Legend
381 Views
7 replies
0 likes
My BIG playlist is still on my computer but disappered on my iphone! I can´t find it? This problably happen when I updated my iphone app a week ago. How do I get it back to my phone, it´s still ón the computer?
My BIG playlist is still on my computer but disappered on my iphone! I can´t find it? This problably happen when I updated my iphone app a week ago. How do I get it back to my phone, it´s still ón th...
146 Views
0 replies
0 likes
I am in Denmark now, but I am from the states. I am trying to upgrade to Premium from the free subscription, but my payment method is from the US. I've tried changing countries, but no luck with it. My card is available for international purchases. A...
I am in Denmark now, but I am from the states. I am trying to upgrade to Premium from the free subscription, but my payment method is from the US. I've tried changing countries, but no luck wit...
Community Legend
236 Views
3 replies
0 likes
Hello, On opening Spotify yesterday and today, our unlimited service has disappeared, along withour playlists and account is listed as the free service. How can we get our unlimited and playlists back? Thank you for your help. Carrie
Hello, On opening Spotify yesterday and today, our unlimited service has disappeared, along withour playlists and account is listed as the free service. How can we get our unlimited and playlists b...
Community Legend
193 Views
1 replies
0 likes
Signed up to premium for my son over a year ago. Was working fine but recently account has reverted to 'free' even though money is still being taken from my account. Tried a few solutions here to no avail. What's going on?
Signed up to premium for my son over a year ago. Was working fine but recently account has reverted to 'free' even though money is still being taken from my account. Tried a few solutions here to no ...
Community Legend
153 Views
1 replies
0 likes
Hi! I made the mistake of connecting my sister's Spotify to my Facebook and I had my own account already connected. I disconnected hers and tried to log in again via facebook ... now I have an all blank account. All my playlists, likes, etc. are gone...
Hi! I made the mistake of connecting my sister's Spotify to my Facebook and I had my own account already connected. I disconnected hers and tried to log in again via facebook ... now I have an all bl...
Newbie
357 Views
3 replies
0 likes
Hello Everyone, Today when I tried to use Spotify, there was a little notice at the top of my window. It said that I had to restart Spotify to update it to the latest version. So I restarted, but then when it opened, it kept on saying Error 101 and t...
Hello Everyone, Today when I tried to use Spotify, there was a little notice at the top of my window. It said that I had to restart Spotify to update it to the latest version. So I restarted, but t...
Community Legend
350 Views
2 replies
0 likes
My son and I both have accounts and on his we cannot see the friends option on the main menu. Please help?
My son and I both have accounts and on his we cannot see the friends option on the main menu. Please help?
Community Legend
367 Views
1 replies
0 likes
Hi guys, new here. My name is Alex, I produce music under the name Cyberoptics.recently I was browsing Spotify on the computer at my job, and I discovered that a release is uploaded with my name on it...but I had nothing to do with the release and I ...
Hi guys, new here. My name is Alex, I produce music under the name Cyberoptics. recently I was browsing Spotify on the computer at my job, and I discovered that a release is uploaded with my...
Community Legend
2966 Views
1 replies
0 likes
Hello, just a few things up front on my situation. I just made this username so I could make a thread here. My problem is that I can't figure out my username/password for the account I had and could log into, with premium, just a few days ago. I logg...
Hello, just a few things up front on my situation. I just made this username so I could make a thread here. My problem is that I can't figure out my username/password for the account I ha...
Casual Listener
14756 Views
13 replies
0 likes
Hi So, I currently use spotify free service, and my account is set on USA. I heard that spotify is arriving at my country soon. What I want to know is, when it arrives in my country, with the price in my currency, will I be able to change my account'...
Hi So, I currently use spotify free service, and my account is set on USA. I heard that spotify is arriving at my country soon. What I want to know is, when it arrives in my country, with the price...
Community Legend
358 Views
3 replies
0 likes
I need to be logged out of all devices
I need to be logged out of all devices
Community Legend
356 Views
1 replies
0 likes
Hello guys, When I want to search some band or their albuns nothing happens... what can I do ? Thanks
Hello guys, When I want to search some band or their albuns nothing happens... what can I do ? Thanks
Newbie
185 Views
2 replies
0 likes
I am losing my patience. I pay £9.99 a month for premium and have done for over a year.<br>I pay through Virgin Mobile and have never had a problem. Until now.<br>Virgin Mobile have confirmed that I have paid the amount for this months premium access...
I am losing my patience. I pay £9.99 a month for premium and have done for over a year.<br>I pay through Virgin Mobile and have never had a problem. Until now.<br>Virgin M...
Community Legend
493 Views
3 replies
0 likes
I am attempting to purchase spotify premium from https://www.spotify.com/us/purchase/product/premium and no matter what payment type I try to use it keeps kicking me back to the page saying that "Sorry, we couldn't process your order. Please review o...
I am attempting to purchase spotify premium from https://www.spotify.com/us/purchase/product/premium and no matter what payment type I try to use it keeps kicking me back to the page saying th...
Casual Listener
642 Views
6 replies
0 likes
HI there, I sent a message to Spotify (case # 01441831) a week ago asking someone to help me delink my Facebook account from my Spotify account. I thought I'd try using the Community help instead to get this sorted out. I actually don't remember sett...
HI there, I sent a message to Spotify (case # 01441831) a week ago asking someone to help me delink my Facebook account from my Spotify account. I thought I'd try using the Comm...
Roadie
351 Views
3 replies
0 likes
So this is my situation. I am unable to login into my personal Spotify account, after my Facebook accidently got linked to my family's Spotify account. What happend was that I had created a separate Spotify account for my family to use on their iPad,...
So this is my situation. I am unable to login into my personal Spotify account, after my Facebook accidently got linked to my family's Spotify account. What happend was that I had created a se...
Community Legend
1292 Views
13 replies
0 likes
Ok guys .. this is so so so frustrating. Soptify has been regularly removing songs from their database altogether. There are some awsome ones that I have saved in playlists, and all of a sudden I see that the song is missing. Even after searching a l...
Ok guys .. this is so so so frustrating. Soptify has been regularly removing songs from their database altogether. There are some awsome ones that I have saved in playlists, and all of a sudden I see...
Casual Listener
792 Views
3 replies
0 likes
So I created 2 Spotify accounts by accident, one thru Fbook, one thru email. signed up for premium and canceled one of them while still on free trial. Will I still be charged for both?
So I created 2 Spotify accounts by accident, one thru Fbook, one thru email. signed up for premium and canceled one of them while still on free trial. Will I still be charged for both?
Community Legend
277 Views
1 replies
0 likes
