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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75833 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93210 Views
9 replies
2 likes
Hi, Does anyone know why I would be charged the $9.99 after canceling my premium subscription? I activated the Premium Subscription months ago and used it for a few months. I wasn't using Spotify much and cancelled my subscription a few weeks ago. I ...
Hi, Does anyone know why I would be charged the $9.99 after canceling my premium subscription? I activated the Premium Subscription months ago and used it for a few months. I wasn't ...
Spotify
1449 Views
3 replies
0 likes
Yesterday my Spotify account reverted to free / ad-supported status. I have contacted Virgin (with whom my subscription was set up) and they say that as far as their system is concerned, my account is still very much live and they are still billing m...
Yesterday my Spotify account reverted to free / ad-supported status. I have contacted Virgin (with whom my subscription was set up) and they say that as far as their system is concerned, m...
Spotify
441 Views
4 replies
0 likes
I was charged for premium service (which I want) but my account still shows free account. How can this be fixed?
I was charged for premium service (which I want) but my account still shows free account. How can this be fixed?
Community Legend
253 Views
1 replies
0 likes
Hi! I hope someone can give me some ideas on how to solve my issue. I was stupid enough to use my credit card to pay for premium service for an (now) ex of mine. Now I can't get her to cancel the premium subscribtion, can't get a hold of her at all.....
Hi! I hope someone can give me some ideas on how to solve my issue. I was stupid enough to use my credit card to pay for premium service for an (now) ex of mine. Now I can't get her to can...
Spotify
407 Views
2 replies
0 likes
I think I may have unintentionally created 2 accounts. One is free, the other is Premium. I intended that the Free account be upgraded, but I think somehow I created another new account. What should I do? I want to use my Premium account on my mobile...
I think I may have unintentionally created 2 accounts. One is free, the other is Premium. I intended that the Free account be upgraded, but I think somehow I created another new account. ...
Community Legend
780 Views
4 replies
0 likes
Recently spotify open its service in Colombia which is nice, but i`ve been a premium user in the USA for a long time know, and when it comes to find music in the Colombia`s Spotify server it doesn´t find a lot of artist and songs that i use to listen...
Recently spotify open its service in Colombia which is nice, but i`ve been a premium user in the USA for a long time know, and when it comes to find music in the Colombia`s Spotify server it doesn´t ...
Casual Listener
427 Views
2 replies
0 likes
Dear support-team, I already have a premium account. My friends gave me 6 10€ vouchers as a birthdaypresent. I activated 4 of them. But I can't activate the last 2 vouchers. Do I have to wait 2 month or what can I do?? Regards
Dear support-team, I already have a premium account. My friends gave me 6 10€ vouchers as a birthdaypresent. I activated 4 of them. But I can't activate the last 2 vouchers. Do ...
Community Legend
320 Views
1 replies
0 likes
Hey, Today I wanted to upgrade my account from free to premium, and after writing my password (to confirmation field) I always were getting "Invalid password" error. Usually I use 64 characters passwords (and same length is acceptable in profile sett...
Hey, Today I wanted to upgrade my account from free to premium, and after writing my password (to confirmation field) I always were getting "Invalid password" error. Usually I use 64 chara...
Casual Listener
1452 Views
3 replies
0 likes
Hi! I registered via facebook several months ago, I got playlists, starred songs in there. Today I created a spotify account and merged with my facebook account, but the playlist are missing. I can't access my first account either. I would like to ha...
Hi! I registered via facebook several months ago, I got playlists, starred songs in there. Today I created a spotify account and merged with my facebook account, but the playlist are missing. I can't...
Community Legend
1083 Views
3 replies
0 likes
I signed up for the 30 day free trial, and I gave my credit card information. Everything was beautiful and amazing, and I was enjoying the free 30 day premium. Spotify was like a dream come true for me .... and after 24 hours I said to myself, "I am ...
I signed up for the 30 day free trial, and I gave my credit card information. Everything was beautiful and amazing, and I was enjoying the free 30 day premium. Spotify was like a dream come true for ...
Community Legend
921 Views
1 replies
0 likes
After I updated my phone to ios 7 my playlist with over 700 songs was deleted when I redownloaded the app and my account was no longer premium.... Help please? Spotify monthly was just taken out if my acct...
After I updated my phone to ios 7 my playlist with over 700 songs was deleted when I redownloaded the app and my account was no longer premium.... Help please? Spotify monthly was just taken out if m...
Community Legend
224 Views
1 replies
0 likes
I never asked or did any thing to change it, how can i talk to someone to fix this and get my money back?
I never asked or did any thing to change it, how can i talk to someone to fix this and get my money back?
Community Legend
274 Views
2 replies
0 likes
Hi I have an Unlimited Account which was hacked a couple of days ago, it seems that I was still logged in so I changed the password, logged out and then logged back in with the new password and all seems ok. Three things: My account was changed from ...
Hi I have an Unlimited Account which was hacked a couple of days ago, it seems that I was still logged in so I changed the password, logged out and then logged back in with the new passwor...
Community Legend
772 Views
9 replies
0 likes
I subscribed to the premium Free trial, but when trying to stream music I get a Message that Spotify premium is required for on demand mobile streaming. I got an e-mail telling me that I have activated the subscription. My username is 1157574368. Isn...
I subscribed to the premium Free trial, but when trying to stream music I get a Message that Spotify premium is required for on demand mobile streaming. I got an e-mail telling me that I have activat...
Casual Listener
469 Views
2 replies
0 likes
All my playlists and followers have been deleted how do i recover them?
All my playlists and followers have been deleted how do i recover them?
Casual Listener
1783 Views
3 replies
0 likes
I installed the Spotify app from the nokia store. The problem is that, for logging in, I should enter my username and pass. I always connect through my FB acount though and have no Username and Password for spotify. I tried my FB log-in info but it s...
I installed the Spotify app from the nokia store. The problem is that, for logging in, I should enter my username and pass. I always connect through my FB acount though and have no Username and Passw...
Casual Listener
1100 Views
4 replies
0 likes
I want to ens my subscription of spotify premium. The problem is that I have to enter my password in order to end it, which I've forgotten. How do I reset my password (without remembering the old one), to end this subscription?
I want to ens my subscription of spotify premium. The problem is that I have to enter my password in order to end it, which I've forgotten. How do I reset my password (without remembering the old one...
Community Legend
476 Views
3 replies
0 likes
Hi - for months now Spotify has been taking £5 from my account. But my account seems to have switched to Spotify Free. I want to keep paying the £5 fo Spotify...but I have ben charged for months... What am I being charged for/ How can I get what I am...
Hi - for months now Spotify has been taking £5 from my account. But my account seems to have switched to Spotify Free. I want to keep paying the £5 fo Spotify...but I have ben charged for...
Community Legend
314 Views
3 replies
0 likes
Please help me Spotify!!! I'm just taken out a Red contract with Vodafone but finding it a nightmare to use the Spotify Premium that comes with the contract because I already have a Spotify account. Please can you delete my account completely for me ...
Please help me Spotify!!! I'm just taken out a Red contract with Vodafone but finding it a nightmare to use the Spotify Premium that comes with the contract because I already have a Spotif...
Community Legend
261 Views
3 replies
0 likes
Hi Try to buy a gift e-card via spotify.com. I get Oops! "Something went wrong, please try again or check out our". I'm in Sweden buying to a person n Sweden. That person does not have a spotify account yet. Is that needed?
Hi Try to buy a gift e-card via spotify.com. I get Oops! "Something went wrong, please try again or check out our". I'm in Sweden buying to a person n Sweden. That person does not have a spotify&nb...
Casual Listener
547 Views
4 replies
0 likes
