Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2 weeks ago
Meghanleegill
Casual Listener
4989 Views
1 replies
9 likes
Security

4989 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Saturday
placeboinme
Newbie
468294 Views
977 replies
111 likes
Account

468294 Views
977 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1206578 Views
119 replies
117 likes
Account

1206578 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
Monday
Joan
Moderator
117921 Views
72 replies
12 likes
Account
Login
Premium

117921 Views
72 replies
12 likes

VERY ANGRY WITH SPOTIFY

I recently unsubscribed to spotify premium on the 3rd because I didnt have sufficient funds to pay for spotify. However, today I got charged again for spotify even though its unsubscribed and now I have to pay an overdraft fee! I cancelled subscripti...

jbello
Casual Listener
I recently unsubscribed to spotify premium on the 3rd because I didnt have sufficient funds to pay for spotify. However, today I got charged again for spotify even though its unsubscribed and now I h...
2014-02-12 6:34:41 PM
2014-02-12 7:04:14 PM
jbello
Casual Listener
258 Views
4 replies
0 likes
Subscription

258 Views
4 replies
0 likes

Free premium code

Hey, I bought a new mobile phone a while ago. In the deal i recived some free Spotify premium code. But as soon as i press redeem it says that the code is Invalid. I have no idea what to do or if its fixable. But i really would like to recive this ti...

Deadonastick
Newbie
Hey, I bought a new mobile phone a while ago. In the deal i recived some free Spotify premium code. But as soon as i press redeem it says that the code is Invalid. I have no idea what to do or...
2014-02-12 6:36:46 PM
2014-02-12 6:38:01 PM
Peter__
Community Legend
2155 Views
1 replies
0 likes
Premium

2155 Views
1 replies
0 likes

Got charged for an extra month after canceling??

Hello there, hoping someone can help me out. I canceled my Spotify Premium subscription on February 7th, however now three days later (the day my susbscription was supposed to end) I have just been charged $9.99 for the future subscription, and it is...

KennyTroy
Casual Listener
Hello there, hoping someone can help me out. I canceled my Spotify Premium subscription on February 7th, however now three days later (the day my susbscription was supposed to end) I have ...
2014-02-11 12:36:22 AM
2014-02-12 5:52:50 PM
Peter__
Community Legend
282 Views
4 replies
0 likes
Premium
Subscription

282 Views
4 replies
0 likes

Solved!! Deactivating a voucher

Hello everybody, My situation: I activated my premium trial of Spotify half a month ago and today our new ISP got connected. This ISP got us a nice bonus, free Spotify premium for as long as we stayed with that ISP. Awesome! A letter was delivered wh...

frenkkz
Casual Listener
Hello everybody, My situation: I activated my premium trial of Spotify half a month ago and today our new ISP got connected. This ISP got us a nice bonus, free Spotify premium for as&...
2014-02-12 3:34:08 PM
2014-02-12 5:39:26 PM
frenkkz
Casual Listener
271 Views
2 replies
0 likes
Account
Premium
Subscription

271 Views
2 replies
0 likes

Spotify premium account is gone

Hello there. I've got a Spotify premium account and I just got a notification saying it has expired even though it isn't supposed to. What do I do because it's impossible to call them as far as I'm concerned.

neger
Newbie
Hello there. I've got a Spotify premium account and I just got a notification saying it has expired even though it isn't supposed to. What do I do because it's impossible to call them as f...
2014-02-12 4:56:49 PM
2014-02-12 5:04:14 PM
Jack_H
Spotify
168 Views
1 replies
0 likes

168 Views
1 replies
0 likes

Paying for Premium, but put back to basic

Hi, i'm paying for Premium for over more than a year now. Also paid my bill for this month but all of a sudden my account is been put back to the basic one. Can someone advice me what to do or to whom i need to turn to? Thank you so much for your hel...

Dannyc
Casual Listener
Hi, i'm paying for Premium for over more than a year now. Also paid my bill for this month but all of a sudden my account is been put back to the basic one. Can someone advice...
2014-02-12 4:44:52 PM
2014-02-12 4:49:07 PM
Jack_H
Spotify
197 Views
2 replies
0 likes
Premium

197 Views
2 replies
0 likes

Premium account not working on iPhone

Premium account is working on laptop spotify app but iphone is not ackowledging premium status. Have reinstalled both laptop (it worked) and iphone (it doesnt work). Please advise

Lpearson111
Casual Listener
Premium account is working on laptop spotify app but iphone is not ackowledging premium status. Have reinstalled both laptop (it worked) and iphone (it doesnt work). Please advise
2014-02-07 7:57:11 PM
2014-02-12 4:08:00 PM
Lpearson111
Casual Listener
529 Views
10 replies
0 likes
Premium

529 Views
10 replies
0 likes

Music vanished..

Hello there!Whilst having problems with logging in to my Spotify account due to the error 408; (country doesn't match to my profile), I managed to fix it in my profile. Somehow my country options had switched from Denmark to USA. I really don't know ...

Keskin
Newbie
Hello there! Whilst having problems with logging in to my Spotify account due to the error 408; (country doesn't match to my profile), I managed to fix it in my profile. Somehow my count...
2012-07-14 11:50:02 PM
2014-02-12 1:57:21 PM
Peter__
Community Legend
598 Views
5 replies
0 likes

598 Views
5 replies
0 likes

Spotify Recommending Facebook Friends Without Facebook Account Linked

Spotify is listing my friends from Facebook as "Who to follow" in the activity panel. I registered for a new account a few days ago and did NOT link my Facebook account. In my Facebook privacy settings, Spotify is not listed as an app that has permis...

deadspider187
Casual Listener
Spotify is listing my friends from Facebook as "Who to follow" in the activity panel. I registered for a new account a few days ago and did NOT link my Facebook account. In my Facebook privacy settin...
2014-01-30 9:47:11 PM
2014-02-12 1:56:06 PM
Peter__
Community Legend
739 Views
13 replies
2 likes
Account
Security

739 Views
13 replies
2 likes

Seamless listening

Hi community, I'm a spotify premium user with my desktop, my android app and my iphone (iOS7) app. Since a couple of days the seamless listening is not working anymore - on all those devices. The seamless listening option is switched on. Does anyone ...

RogerBuchmann
Newbie
Hi community, I'm a spotify premium user with my desktop, my android app and my iphone (iOS7) app. Since a couple of days the seamless listening is not working anymore - on all those devic...
2014-02-12 11:16:26 AM
2014-02-12 1:45:17 PM
Peter__
Community Legend
340 Views
1 replies
0 likes
Premium

340 Views
1 replies
0 likes

Please cansel my account

For a couple of months I have been charged for Spotify premium, without getting the service. I have now got a Wimp account - and do not need to wait for Spotify any more. Therefore please cansel my account and stop charging the monthly amount, as I d...

user-removed
Visitor
For a couple of months I have been charged for Spotify premium, without getting the service. I have now got a Wimp account - and do not need to wait for Spotify any more. Therefore please c...
2014-02-12 9:49:23 AM
2014-02-12 10:46:43 AM
Adam
Roadie
398 Views
1 replies
0 likes

398 Views
1 replies
0 likes

Ex-Girlfriend is my only subscriber

... and I have to look at her goddamn face every time I open spotify. Please assist!

NorthDakota
Newbie
... and I have to look at her goddamn face every time I open spotify. Please assist!
2014-02-12 1:52:53 AM
2014-02-12 10:27:15 AM
Adam
Roadie
218 Views
1 replies
0 likes
Subscription

218 Views
1 replies
0 likes

I cant login in my macbook

Since you guys closed my account on my macbook i can not login with my apple id on it!! What can i do ?

igv12
Casual Listener
Since you guys closed my account on my macbook i can not login with my apple id on it!! What can i do ?
2014-02-12 4:33:33 AM
2014-02-12 9:41:03 AM
Adam
Roadie
233 Views
1 replies
0 likes

233 Views
1 replies
0 likes

can't get back in on my Onkyo receiver

I have a premium account, but sometimes (like now) when I log out to sync playlists, and then try to log back in, I get an error message saying "login error -- please check account info." this only happens on the Onkyo -- laptop is no problem -- and ...

fobob
Casual Listener
I have a premium account, but sometimes (like now) when I log out to sync playlists, and then try to log back in, I get an error message saying "login error -- please check account info." ...
2014-01-21 11:01:27 PM
2014-02-12 9:28:16 AM
Adam
Roadie
377 Views
4 replies
0 likes

377 Views
4 replies
0 likes

Giftcard wrong option: unlimited instead of premium

I have registered my giftcard and did choose the wrong option. I chosed unlimited and it had to be premium. At the moment with the unlimited option is the same as the free option. Still with commercials. How can i switch? I still didnt get a answer f...

Arii
Casual Listener
I have registered my giftcard and did choose the wrong option. I chosed unlimited and it had to be premium. At the moment with the unlimited option is the same as the free option. Still with commerci...
2014-02-11 5:56:19 PM
2014-02-12 9:20:32 AM
Adam
Roadie
311 Views
4 replies
0 likes
Account
Other
Premium
Unlimited

311 Views
4 replies
0 likes

Referral Program - Spotify hasn't repsonded back

I referred a friend to spotify via my link and he signed up for a free trial but i received no reward. Therefore, I emailed Spotify this past Friday regarding this issue and they have not bothered to answer back yet. WHat is the deal?

brianlive420
Newbie
I referred a friend to spotify via my link and he signed up for a free trial but i received no reward. Therefore, I emailed Spotify this past Friday regarding this issue and they have not bothered to...
2014-02-11 12:03:12 AM
2014-02-12 1:51:39 AM
Joe
Community Legend
307 Views
1 replies
0 likes

307 Views
1 replies
0 likes

Unaccountable activity

I only ever use this device and my mobile with my spotify account however, whenever I am not not actively listening to music over the past couple of days facebook activity has revealed my account is "listening" to all the track by one band or their a...

duncanp
Casual Listener
I only ever use this device and my mobile with my spotify account however, whenever I am not not actively listening to music over the past couple of days facebook activity has revealed my account is ...
2014-02-11 11:16:33 PM
2014-02-11 11:21:49 PM
Joe
Community Legend
155 Views
1 replies
0 likes
Account

155 Views
1 replies
0 likes

card expired

Hi! I can see that a lot of people have the same problem but I can not find any working solution. My card has expired and I am not able to update the expire date. I tried to cancel the premium subscr. and upgrade but it is still not possible to enter...

Er74
Casual Listener
Hi! I can see that a lot of people have the same problem but I can not find any working solution. My card has expired and I am not able to update the expire date. I tried to cancel the p...
2014-02-10 10:35:36 PM
2014-02-11 10:42:57 PM
Joe
Community Legend
384 Views
5 replies
0 likes

384 Views
5 replies
0 likes

Can't buy e-card

Hello, I am living in Taiwan, and while trying to buy the gift card from Spotify website (Taiwan site), there is always an error message, and I even don't have the chance to fill in the credit card/ paypal info. Please advise how I should do. -Jacky

Jacky_Yang
Casual Listener
Hello, I am living in Taiwan, and while trying to buy the gift card from Spotify website (Taiwan site), there is always an error message, and I even don't have the chance to fill in the cr...
2014-02-11 4:29:47 PM
2014-02-11 10:27:11 PM
Jacky_Yang
Casual Listener
729 Views
6 replies
0 likes
Account

729 Views
6 replies
0 likes

NUS extra discount not working

So i'm having a little trouble reapplying my NUS extra discount after i had to get a new payment card. I go via the NUS website for the deal, then when i log in via facebook to confirm its actually me, it redirects to a page that simply states "this ...

dantonkin
Casual Listener
So i'm having a little trouble reapplying my NUS extra discount after i had to get a new payment card. I go via the NUS website for the deal, then when i log in via facebook to confirm its actually...
2014-02-10 4:34:42 PM
2014-02-11 6:59:20 PM
Peter__
Community Legend
1435 Views
3 replies
0 likes
Subscription

1435 Views
3 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Accounts

Forum Posts