Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80461 Views

9 replies

2 likes

Account
Login
  • 80461 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654033 Views

13 replies

4 likes

Account
  • 654033 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734513 Views

18 replies

29 likes

  • 734513 Views
  • 18 replies
  • 29 likes

Solved!! odd situation, account now disabled

Hi all, i'm in a weird situation. Paypal recently changed their security measures, and in doing so for some odd reason pulled a chargeback from Spotify without my permission, I've gotten a message from someone named "Joe" at Spotify saying he cannot ...

Casual Listener

Hi all, i'm in a weird situation.  Paypal recently changed their security measures, and in doing so for some odd reason pulled a chargeback from Spotify without my permission, I've gotten a m...

ankitsid16

Casual Listener

398 Views

2 replies

0 likes

  • 398 Views
  • 2 replies
  • 0 likes

Can I link to Spotify from a commercial site?

The Subject line pretty much covers my question. To be more specific - can I refer readers to a song from within a subscription based (paid) web resource like an online magazine article - and put the Spotify link for that on my site in that paid arti...

Casual Listener

The Subject line pretty much covers my question. To be more specific  - can I refer readers to a song from within a subscription based (paid) web resource like an online magazine article  -...

johnakline

Casual Listener

429 Views

2 replies

0 likes

  • 429 Views
  • 2 replies
  • 0 likes

terminales sincronizados a mi cuenta

Puedo saber de algun modo que terminal perderá la sincronizacion ( tengo en uso los tres permitidos) si quiero sincronizarlo con un terminal distinto ???... No recuerdo en que orden sincronicé los tres anteriores !!! Gracias

Newbie

Puedo saber de algun modo que terminal perderá la sincronizacion ( tengo en uso los tres permitidos) si quiero sincronizarlo con un terminal distinto ???... No recuerdo en que orden sincronicé los tr...

Peter__

Community Legend

190 Views

1 replies

0 likes

  • 190 Views
  • 1 replies
  • 0 likes

spotify help

i have a problem because when i try to log in spotify with my facebook acc there comes another nickname and all my playlist are gone pls help :).........sry for my bad eng

Casual Listener

i have a problem because when i try to log in spotify with my facebook acc there comes another nickname and all my playlist are gone pls help :).........sry for my bad eng

Peter__

Community Legend

268 Views

3 replies

0 likes

  • 268 Views
  • 3 replies
  • 0 likes

Solved!! Premium account not working

I just tried to log off of Facebook into my premium account because I didn't want people seeing what I was listening to, and after that Spotify was restarted by itself and when it was opened again, my account was changed to a free account, without do...

Regular

I just tried to log off of Facebook into my premium account because I didn't want people seeing what I was listening to, and after that Spotify was restarted by itself and when it was ...

Jack_H

Spotify

921 Views

9 replies

0 likes

Account
Premium
Subscription
  • 921 Views
  • 9 replies
  • 0 likes

WRONG EMAIL ADDRESS FOR GIFT CARD!!

I have bought a gift card for £60 but have accidently sent it to the wrong email address and also have put the wrong senders address. Please help!

Newbie

I have bought a gift card for £60 but have accidently sent it to the wrong email address and also have put the wrong senders address. Please help!

janas931

Newbie

1021 Views

2 replies

0 likes

Account
Other
Subscription
  • 1021 Views
  • 2 replies
  • 0 likes

Spotify Account , 30 Tage Test-Abo Problem

Meine 3 Kinder hatten sich mit meiner Zustimmung mit meinem PayPal Account 30 Tage Test Premium geholt , und das Abo gekündigt , damit am Ende keine kosten anfallen, nun hatte ich mich auch für Spotify interessiert, hatte mir einen Spotify Account er...

Casual Listener

Meine 3 Kinder hatten sich mit meiner Zustimmung mit meinem PayPal Account 30 Tage Test Premium geholt , und das Abo gekündigt , damit am Ende keine kosten anfallen, nun hatte ich mich auch für Spoti...

Peter__

Community Legend

691 Views

3 replies

0 likes

Free
Premium
Subscription
  • 691 Views
  • 3 replies
  • 0 likes

Please log me out of all devices

Please log me out of all devices

Regular

Please log me out of all devices

Joe

Community Legend

269 Views

1 replies

0 likes

Login
  • 269 Views
  • 1 replies
  • 0 likes

Byta från Premium till Unlimited?

Halloj, jag köpte av misstag tre månaders premium spotify. Jag har ingen som helst nytta av det och skulle vilja ändra till unlimited. Finns det någon möjlighet att ändra? Jag har fortfarande kvittot kvar och har ännu inte skrivit in koden. Jag hörde...

Casual Listener

Halloj, jag köpte av misstag tre månaders premium spotify. Jag har ingen som helst nytta av det och skulle vilja ändra till unlimited. Finns det någon möjlighet att ändra? Jag har fortfarande kvitt...

chrpry

Casual Listener

401 Views

2 replies

0 likes

  • 401 Views
  • 2 replies
  • 0 likes

Downloading songs

How do I download a song to my computer? There are no "Download" button I can click....

Casual Listener

How do I download a song to my computer? There are no "Download" button I can click....

Joe

Community Legend

568 Views

6 replies

0 likes

Other
  • 568 Views
  • 6 replies
  • 0 likes

Spotify doesn't work

I tried first to upgrade to spotify unlimited, when I am short on money, when that did not work I tried premium, that do not work either. I can not listen music!!! And I pay for it!

Newbie

I tried first to upgrade to spotify unlimited, when I am short on money, when that did not work I tried premium, that do not work either. I can not listen music!!! And I pay for it!

Jamie

Spotify Legend

179 Views

1 replies

0 likes

  • 179 Views
  • 1 replies
  • 0 likes

Solved!! Possible to get subscribtion cancelled now instead of subscribtion end-date?

Hello, I up until yesterday had a unlimited account - cancelled it due to me buying a new phone at Telia, which gives me 12 months of spotify premium - as my current subscribtion doesnt end until Dec. 27, I cant enable the Premium subscribtion from T...

Casual Listener

Hello,   I up until yesterday had a unlimited account - cancelled it due to me buying a new phone at Telia, which gives me 12 months of spotify premium - as my current subscribtion doesnt en...

Peter__

Community Legend

311 Views

1 replies

0 likes

Account
Premium
Subscription
  • 311 Views
  • 1 replies
  • 0 likes

Unnecessary upgrade to premium after getting 30 days for free

I activated the 30 days free trial after I received the offer on my mail. Then I noticed it wasn't still operating and I tried to activate it from the website but I payed 9,99 € anyway! Is there a way to get my money back? Thank you in advance

Casual Listener

I activated the 30 days free trial after I received the offer on my mail. Then I noticed it wasn't still operating and I tried to activate it from the website but I payed 9,99 € anyway!  Is th...

diegodip

Casual Listener

194 Views

2 replies

0 likes

  • 194 Views
  • 2 replies
  • 0 likes

I'm being billed for something I canceled three months ago.

I don't know how to get in contact, but I cancelled my premium account three months ago. Upon checking my paypal account I'm still getting billed $10 per month. I was unaware of this. I haven't used any premium services in these months and made sure ...

Newbie

I don't know how to get in contact, but I cancelled my premium account three months ago. Upon checking my paypal account I'm still getting billed $10 per month. I was unaware of this. I haven't used ...

Christoffer

Community Legend

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

NUS Student Discount Query

Hi, my subscription to spotify has been updated, however the student discount has not been applied and I have been charged the premium rate. Please can you let me know how I can apply my NUS code to get a discount, and will I be able to get a refund ...

Casual Listener

Hi, my subscription to spotify has been updated, however the student discount has not been applied and I have been charged the premium rate. Please can you let me know how I can apply my NUS code t...

hbrazier

Casual Listener

293 Views

2 replies

0 likes

  • 293 Views
  • 2 replies
  • 0 likes

Solved!! New password

Hi! I've forgotten my password. Please could you send we a link so I can reset it? It doesn't seem to work when I go through the website (it either wants my current password or wants be to log on via Facebook). Thanks!

Casual Listener

Hi!   I've forgotten my password. Please could you send we a link so I can reset it? It doesn't seem to work when I go through the website (it either wants my current password or wants be to...

Peter__

Community Legend

2542 Views

24 replies

0 likes

  • 2542 Views
  • 24 replies
  • 0 likes

Unlimited subscription not working at work

Hi, Yesterday I bought the unlimited subscription for Spotify (at home) and I was quite happy with it and I was listening to music I like all day long without any ads etc. but when I logged in on my computer just now at work it shows me that I'm usin...

Regular

Hi,   Yesterday I bought the unlimited subscription for Spotify (at home) and I was quite happy with it and I was listening to music I like all day long without any ads etc. but when I logge...

Peter__

Community Legend

333 Views

11 replies

0 likes

  • 333 Views
  • 11 replies
  • 0 likes

Solved!! 3 month platinum Trial activate

Hi I just got spotifry platinum 3month free trial from guiltcity u don't know how to activate this voucher :-(( I already have regular spotifry account just don't know how ???

Casual Listener

Hi I just got spotifry platinum 3month free trial from guiltcity u don't know how to activate this voucher :-(( I already have regular spotifry account just don't know how ???

Peter__

Community Legend

1581 Views

6 replies

0 likes

Premium
  • 1581 Views
  • 6 replies
  • 0 likes

Please can you log me out of all devices

Please log me out of all the devices

Regular

Please log me out of all the devices

Peter__

Community Legend

402 Views

2 replies

0 likes

Login
  • 402 Views
  • 2 replies
  • 0 likes