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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83209 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104134 Views
10 replies
3 likes
Hello, I can not update my account because the system says "email is already in use by another account." No kidding? I'm logged in trying to update it. So, can someone please tell me how to update my account? Please advise, as I would like to upgrade...
Hello, I can not update my account because the system says "email is already in use by another account." No kidding? I'm logged in trying to update it. 🙂 So, can s...
Community Legend
220 Views
1 replies
0 likes
I'm looking for asnwer on simple question: what are the present possible subscriptions for Poland? What do I pay for? Why don't you have a simple information on your website, like for example, Deezer has? I do pay for your services since couple of mo...
I'm looking for asnwer on simple question: what are the present possible subscriptions for Poland? What do I pay for? Why don't you have a simple information on your website, like for examp...
Casual Listener
596 Views
4 replies
0 likes
Can I change my payment date?
Can I change my payment date?
Community Legend
329 Views
1 replies
0 likes
The browse option on my spotify premium account has disappeared. We have been using spotify for over a month and have been able to use the browse option the whole time but now it only comes up with search, no browse. We are using spotify on an iPod.
The browse option on my spotify premium account has disappeared. We have been using spotify for over a month and have been able to use the browse option the whole time but now it only comes up with s...
Casual Listener
5167 Views
15 replies
0 likes
I used Spotify from Poland. Meanwhile I moved out to Italy. After 14 days I've got message I can't use Spotify anymore and I need to buy Premium membership or I need to put new information about pleace where I live. If I want to put new infos about n...
I used Spotify from Poland. Meanwhile I moved out to Italy. After 14 days I've got message I can't use Spotify anymore and I need to buy Premium membership or I need to put new information about plea...
Casual Listener
412 Views
2 replies
0 likes
i recently deactivated my facebook account and created a new spotify account. is there any way to export my playlists to my new account? i spent a lot of time creating my lists and it would be a shame if i can't recover them.
i recently deactivated my facebook account and created a new spotify account. is there any way to export my playlists to my new account? i spent a lot of time creating my lists and i...
Community Legend
410 Views
1 replies
0 likes
1) In march I ended my Spotify unlimited acoout, last Payment according to payment page in my account collected from my VISA on march 22, 2013 2) nevertheless still collecting monthly EUR 9,99 from my VISA 1) How do I stop this 2) How do I get my mon...
1) In march I ended my Spotify unlimited acoout, last Payment according to payment page in my account collected from my VISA on march 22, 2013 2) nevertheless still collecting monthly EUR 9,9...
Community Legend
367 Views
3 replies
0 likes
Please provide a way to remove a Recommended Station from the list that is automatically created. There are a few in my list that will cause me to jump if I see them again. Please help.
Please provide a way to remove a Recommended Station from the list that is automatically created. There are a few in my list that will cause me to jump if I see them again. Please help.
Community Legend
294 Views
1 replies
0 likes
Hi.. I can't change my country to Germany. I've written to support twice, but they only answer with a standart message. Maybe s.o. can help me put? Would be really nice
Hi.. I can't change my country to Germany. I've written to support twice, but they only answer with a standart message. Maybe s.o. can help me put? Would be really ni...
Community Legend
262 Views
1 replies
0 likes
I have a unlimited subscription. I'm currently only using Spotify on my desktop computer, but I'm wondering about using Spotify in my car by connecting my phone to the sound system. In that regard I'm wondering what features I get wit my Unlimited su...
I have a unlimited subscription. I'm currently only using Spotify on my desktop computer, but I'm wondering about using Spotify in my car by connecting my phone to the sound system. In that rega...
Community Legend
308 Views
1 replies
0 likes
Hello everyone, at first sorry for my bad english! My problem is i buyed at 12.12.2013 3 months Premium, but after 2 days i´m back on free. Can everyone help me, i also wrote an e-mail to the spotify support but after 2 minutes i became a mail back a...
Hello everyone, at first sorry for my bad english! My problem is i buyed at 12.12.2013 3 months Premium, but after 2 days i´m back on free. Can everyone help me, i also wrote an...
Regular
703 Views
10 replies
0 likes
Hello, I had around 3 months of Premium left onto my account a few days ago, but, the next day I woke up and my account had turned into a 'free' account, so, I E-mailed Spotify about this problem on the 14th (Still no reply back) but today at around ...
Hello, I had around 3 months of Premium left onto my account a few days ago, but, the next day I woke up and my account had turned into a 'free' account, so, I E-mailed Spotify about this problem on ...
Community Legend
672 Views
3 replies
0 likes
Since ive logged into my mobile device, ive lost all my playlists. Ive got two accounts, but i logged in on both but i dont see my lists anymore. They lost in a few secs, and dont appear anymore. WHO HELPS ME?
Since ive logged into my mobile device, ive lost all my playlists. Ive got two accounts, but i logged in on both but i dont see my lists anymore. They lost in a few secs, and dont appear anymore. WHO...
Community Legend
556 Views
5 replies
0 likes
I previously was a unlimited user and my card expired and my account cancelled a few months ago. I'm trying to sign up again but it only gives me the option of premium. I've tried several links but it states that the page doesn't exist anymore.
I previously was a unlimited user and my card expired and my account cancelled a few months ago. I'm trying to sign up again but it only gives me the option of premium. I've tried several links but i...
Community Legend
309 Views
2 replies
0 likes
I am trying to buy 12 months premium from Chile but it says that I can't because my credit card isnt register in the same country as I sign up (Sorry for my english) Thanks!
I am trying to buy 12 months premium from Chile but it says that I can't because my credit card isnt register in the same country as I sign up (Sorry for my english) Thanks!
Community Legend
477 Views
3 replies
0 likes
I can't log in. I just get the horn sound and the invalid username/password message. I've checked firewall and reset password but nothing works. Could it be I'm setup for the wrong country (USA) when I live in Canada? I don't know how to change these...
I can't log in. I just get the horn sound and the invalid username/password message. I've checked firewall and reset password but nothing works. Could it be I'm setup for the wrong ...
Regular
3816 Views
7 replies
0 likes
Guys, I don't get it. In Spotify website advertises Premium service for 6.99€! Why am I paying the 9.99€ still. I was having my Spotify account for more than ayear! I just unsubscribed.... I guess I'll go for itunes... And yes, I tried to unsubscribe...
Guys, I don't get it. In Spotify website advertises Premium service for 6.99€! Why am I paying the 9.99€ still. I was having my Spotify account for more than ayear! I just unsubscribed.....
Spotify
1231 Views
8 replies
0 likes
Hi, Does anyone know why I would be charged the $9.99 after canceling my premium subscription? I activated the Premium Subscription months ago and used it for a few months. I wasn't using Spotify much and cancelled my subscription a few weeks ago. I ...
Hi, Does anyone know why I would be charged the $9.99 after canceling my premium subscription? I activated the Premium Subscription months ago and used it for a few months. I wasn't ...
Spotify
1477 Views
3 replies
0 likes
Yesterday my Spotify account reverted to free / ad-supported status. I have contacted Virgin (with whom my subscription was set up) and they say that as far as their system is concerned, my account is still very much live and they are still billing m...
Yesterday my Spotify account reverted to free / ad-supported status. I have contacted Virgin (with whom my subscription was set up) and they say that as far as their system is concerned, m...
Spotify
463 Views
4 replies
0 likes
I was charged for premium service (which I want) but my account still shows free account. How can this be fixed?
I was charged for premium service (which I want) but my account still shows free account. How can this be fixed?
Community Legend
266 Views
1 replies
0 likes
