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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9071 Views
  • 1 replies
  • 9 likes
  • Security
  • 9071 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482382 Views
  • 979 replies
  • 111 likes
  • Account
  • 482382 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210981 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210981 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120981 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120981 Views
  • 72 replies
  • 12 likes

CUSTOMER SERVICE

I signed up with spotify with facebook. I've since deactivated my facebook account. Now spotify won't allow me to log in and im still being charged. fix this issue

  • Newbie
  • I signed up with spotify with facebook. I've since deactivated my facebook account. Now spotify won't allow me to log in and im still being charged. fix this issue
  • Peter__
  • Community Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Solved!! Facebook and Student discount problems

I have made a new facebook and spotify account and linked the new spotify account up to my card and tried to connect it to my student discount card. However I am worried that because my old spotify account wasn't deleted I will keep on paying for the...

  • Newbie
  • I have made a new facebook and spotify account and linked the new spotify account up to my card and tried to connect it to my student discount card. However I am worried that because my old spotify a...
  • Peter__
  • Community Legend
  • 545 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 545 Views
  • 1 replies
  • 0 likes

Status of cancelled Movistar Spotify Premium account

Hello, I canceled my Movistar Spotify Premium suscription after contact to Movistar but I want to know if the account it's correctly cancelled or not. I want to return to normal premium suscription the next month. How can I check it? Thanks.

  • Regular
  • Hello, I canceled my Movistar Spotify Premium suscription after contact to Movistar but I want to know if the account it's correctly cancelled or not. I want to return to normal premium suscription t...
  • RixzZ
  • Regular
  • 573 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 573 Views
  • 8 replies
  • 0 likes

Playlist deleted

Hi, I submitted a form last week about my playlists being deleted (not by me). I'm yet to have a response for fix. Could someone help me please? thanks,

  • Casual Listener
  • Hi, I submitted a form last week about my playlists being deleted (not by me). I'm yet to have a response for fix. Could someone help me please?   thanks,  
  • Greg
  • Roadie
  • 489 Views
  • 8 replies
  • 0 likes
  • Other
  • 489 Views
  • 8 replies
  • 0 likes

Playlists Sync Pending!?

I'm a premium user and trying to sync my playlists. My playlists continually say pending...anyone know what's going on?

  • Casual Listener
  • I'm a premium user and trying to sync my playlists.  My playlists continually say pending...anyone know what's going on?
  • xxrosscoukxx
  • Regular
  • 5920 Views
  • 4 replies
  • 3 likes
  • 5920 Views
  • 4 replies
  • 3 likes

Account problems, suddenly got a new account.

Hi!I just logged onto my spotify account. i have been premium subscriber for around 2years with this acount. A box said somthing about showing my music on facebook, which i have had turned off some time. I declined this, and my account logged out.Whe...

  • Visitor
  • Hi! I just logged onto my spotify account. i have been premium subscriber for around 2years with this acount.  A box said somthing about showing my music on facebook, which i have had turned...
  • Peter__
  • Community Legend
  • 332 Views
  • 4 replies
  • 0 likes
  • Account
  • 332 Views
  • 4 replies
  • 0 likes

My account

I deleted my Facebook account and I now can't log into my spotify account since it was originally connected to FB. (Although Spotify didn't seem to hesitate taking $10 from me this month) How do I get my account resolved?

  • Newbie
  • I deleted my Facebook account and I now can't log into my spotify account since it was originally connected to FB. (Although Spotify didn't seem to hesitate taking $10 from me this month) How do I ge...
  • Peter__
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Spotify Connect issues

My desktop player has been lagging, and freezing when ads come on. It won't always bring up artist profiles? I have 20 Mbps down connection, and 8 g of RAM and I7 chip, so it has to be the SW....can some help?

  • Regular
  • My desktop player has been lagging, and freezing when ads come on. It won't always bring up artist profiles? I have 20 Mbps down connection, and 8 g of RAM and I7 chip, so it has to be the SW....can ...
  • Peter__
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 174 Views
  • 1 replies
  • 0 likes

Error: 408

Hi. All of a sudden I got the 408 error message on my spotify and I can't log in with either my log in details or with Facebook. Help!

  • Casual Listener
  • Hi. All of a sudden I got the 408 error message on my spotify and I can't log in with either my log in details or with Facebook. Help!
  • Peter__
  • Community Legend
  • 660 Views
  • 10 replies
  • 0 likes
  • 660 Views
  • 10 replies
  • 0 likes

Getting logged into a new account instead of my old after update

Hey guys, after the newest update was installed, Spotify asked for credentials to log in. I entered the usual stuff, but that logs me into a new account without anything, no unlimited, no playlists.. I already wrote some tickets via the contact form,...

  • Regular
  • Hey guys,   after the newest update was installed, Spotify asked for credentials to log in. I entered the usual stuff, but that logs me into a new account without anything, no unlimited, no ...
  • Peter__
  • Community Legend
  • 672 Views
  • 11 replies
  • 0 likes
  • Account
    Login
  • 672 Views
  • 11 replies
  • 0 likes

Payment

Hello I write regarding a payment to your services, I had a one month free premium account that would expire 19-02-2014. Yesterday I got an email, saying the renew would not go trough, because my card was empty. Up to that it is fine, because I had n...

  • Newbie
  • Hello   I write regarding a payment to your services, I had a one month free premium account that would expire 19-02-2014. Yesterday I got an email, saying the renew would not go trough, bec...
  • Peter__
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Solved!! I already have a premium subscription but now got a second one, ideas!?

I were given six months of spotify premium for my birthday or well, i just received it . However my sister has a subscription that goes to march and i were wondering if I can wait to activate it to an account or delay it somehow? Maybe put it on her ...

  • Newbie
  • I were given six months of spotify premium for my birthday or well, i just received it . However my sister has a subscription that goes to march and i were wondering if I can wait to activate it to a...
  • Peter__
  • Community Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 375 Views
  • 1 replies
  • 0 likes

Just upgraded from original to premium

I have the original installed on my phone and I signed up for 30 free trial of premium and it's not showing up...also I want to know if my original playlist will show up on premium because I have too many songs to re-download?! Please help

  • Newbie
  • I have the original installed on my phone and I signed up for 30 free trial of premium and it's not showing up...also I want to know if my original playlist will show up on premium because I have too...
  • Sam
  • Spotify
  • 323 Views
  • 4 replies
  • 0 likes
  • 323 Views
  • 4 replies
  • 0 likes

Solved!! 'Can't play the current track'

Hi, I have a problem. Just bought premium and synced my playlists, everything worked fine. Shuffeling works fine, but when I choose a number to play, it keeps saying 'Cant play the current track', and when I click OK, it says 'Shuffle music for free'...

  • Regular
  • Hi, I have a problem. Just bought premium and synced my playlists, everything worked fine. Shuffeling works fine, but when I choose a number to play, it keeps saying 'Cant play the current track', an...
  • j219
  • Regular
  • 7244 Views
  • 2 replies
  • 0 likes
  • 7244 Views
  • 2 replies
  • 0 likes

TWO ACCOUNTS - ONE EMAIL

Hi there! Not sure if anyone can help, but for some reason, I have two accounts under my Facebook name and email, don't know how that happened, but I want to sync them both - followers/playlists and all! Please advise! Jennifer

  • Newbie
  • Hi there!   Not sure if anyone can help, but for some reason, I have two accounts under my Facebook name and email, don't know how that happened, but I want to sync them both - followers/pla...
  • Peter__
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Can't go to next track OSX Spotify.

I hope someone can help, I have my Play Queue full of tracks but when I hit the 'next track' button it simply just replays the last track. I have removed spotify and reinstalled. Does somebody else have a fix for this THanks Lee

  • Casual Listener
  • I hope someone can help,   I have my Play Queue full of tracks but when I hit the 'next track' button it simply just replays the last track.   I have removed spotify and reinstalled...
  • leedburrows
  • Casual Listener
  • 383 Views
  • 1 replies
  • 0 likes
  • Other
  • 383 Views
  • 1 replies
  • 0 likes

hvordan deaktiver mand brugerkonto

hvordan deaktiver man ens konto

  • Newbie
  • hvordan deaktiver man ens konto
  • Peter__
  • Community Legend
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

Dutch password reset nightmare

Hi thereI have forgotten my spotify password and when I enter and confirm a new password via the link that was emailed to me when I clicked on the 'forgot password' link, I am repeatedly told that the password cannot be reset. The message seems to be...

  • Casual Listener
  • Hi there I have forgotten my spotify password and when I enter and confirm a new password via the link that was emailed to me when I clicked on the 'forgot password' link, I am repeatedly told that ...
  • Greg
  • Roadie
  • 433 Views
  • 5 replies
  • 0 likes
  • 433 Views
  • 5 replies
  • 0 likes

Invoicing: Monthly to yearly

Hello. I would like to modify my premium account invoicing from monthly payment to yearly payment. But the option is not available on my account page (as it is mentioned it the FAQ) How could I then proceed ? Thanks in advance Pierre

  • Casual Listener
  • Hello.   I would like to modify my premium account invoicing from monthly payment to yearly payment. But the option is not available on my account page (as it is mentioned it the FAQ) Ho...
  • Peter__
  • Community Legend
  • 532 Views
  • 5 replies
  • 0 likes
  • 532 Views
  • 5 replies
  • 0 likes