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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 413978 Views
  • 965 replies
  • 108 likes
  • Account
  • 413978 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180845 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180845 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101355 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101355 Views
  • 68 replies
  • 10 likes

I pay for spotify but now have only spotify free?

all my playlists are gone. I pay for spotify but now have only spotify free? what is the error. I have tried everything that is on your side, but it may not work. can you fix it?

  • Visitor
  • all my playlists are gone. I pay for spotify but now have only spotify free? what is the error. I have tried everything that is on your side, but it may not work. can you fix it? 
  • Jamie
  • Spotify Legend
  • 572 Views
  • 14 replies
  • 0 likes
  • Account
    Free
    Premium
  • 572 Views
  • 14 replies
  • 0 likes

Being charged. Don't have premium account.

I have two charges of $10.82 on my bank account. I don't even have a Premium subscription. I've been trying really hard to get a refund but I don't know what to do anymore. I gave the last 4 digits of my credit card number to the customer service guy...

  • Casual Listener
  • I have two charges of $10.82 on my bank account. I don't even have a Premium subscription. I've been trying really hard to get a refund but I don't know what to do anymore. I gave the last 4 digits o...
  • user-removed
  • Not applicable
  • 620 Views
  • 5 replies
  • 0 likes
  • 620 Views
  • 5 replies
  • 0 likes

NUS Extra Discount

Hey, I got my NUS Extra card and I want to use it to subscribe to Spotify Premium and have 50% discount. My Spotify account is registered as being from Portugal but right now I'm living and studying in the UK (Spotify is only available for 14 days wh...

  • Visitor
  • Hey,   I got my NUS Extra card and I want to use it to subscribe to Spotify Premium and have 50% discount. My Spotify account is registered as being from Portugal but right now I'm living an...
  • Peter__
  • Community Legend
  • 934 Views
  • 5 replies
  • 0 likes
  • Premium
    Subscription
  • 934 Views
  • 5 replies
  • 0 likes

Can't recover password

Hi, I've installed a new version of windows and can't remember my password. Whenever I try to recover my password I get "A message has been sent to you by email with instructions on how to reset your password." but I'm not receiving any email. I'm us...

  • Newbie
  • Hi,   I've installed a new version of windows and can't remember my password. Whenever I try to recover my password I get "A message has been sent to you by email with instructions on how ...
  • Peter__
  • Community Legend
  • 506 Views
  • 3 replies
  • 0 likes
  • Account
  • 506 Views
  • 3 replies
  • 0 likes

timed out during student discount purchase

Hi, I upgraded to premium using the unidays 50% off student discount. I tried to pay using paypal but it returned a 504 error after I confirmed the purchase. Now when I try to start again it comes up in the address bar that I've already used my disco...

  • Newbie
  • Hi,   I upgraded to premium using the unidays 50% off student discount. I tried to pay using paypal but it returned a 504 error after I confirmed the purchase. Now when I try to start again ...
  • Peter__
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

I registered my NUS - I still got charged £9.99

Hey,I registered my NUS card to get my student discount on spotify approximately a week ago. For some odd reason, I still got charged £9.99 on 14th of this month - can you please explain why this happened?Thanks!

  • Newbie
  • Hey, I registered my NUS card to get my student discount on spotify approximately a week ago.  For some odd reason, I still got charged £9.99 on 14th of this month - can you please explain w...
  • user-removed
  • Not applicable
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Playlist gone somehow, dont know how please retreive it!!!

Hey i just came home and we're starting spotify and my playlist are gone? i've been on same list for 3 years kinda anoying to put back 2k songs at one list, please please please retreive the list!!!! IM VERY UPSET AND SAD:(

  • Newbie
  • Hey i just came home and we're starting spotify and my playlist are gone? i've been on same list for 3 years kinda anoying to put back 2k songs at one list,    please please please re...
  • user-removed
  • Not applicable
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Account info is wrong and password does not work to correct it.

I believe my account has been hacked. I started getting the message "music has been paused...". Checked out my account info and it's all wrong (email, number). Tried to change my account info and password. Password does not work. Can't use the forgot...

  • Casual Listener
  • I believe my account has been hacked. I started getting the message "music has been paused...". Checked out my account info and it's all wrong (email, number). Tried to change my account info and pas...
  • meahtenoha
  • Spotify
  • 401 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Security
  • 401 Views
  • 7 replies
  • 0 likes

Solved!! LOST ALL MY PLAYLISTS

I was logging in to spotify on my Iphone and then i saw that all my playlists are gone. I tried to log out and reloging, nothing happend! I tried to relogin both with facebook and the username, still the same problem.

  • Regular
  • I was logging in to spotify on my Iphone and then i saw that all my playlists are gone. I tried to log out and reloging, nothing happend! I tried to relogin both with facebook and the username, still...
  • Peter__
  • Community Legend
  • 3167 Views
  • 51 replies
  • 0 likes
  • 3167 Views
  • 51 replies
  • 0 likes

No. Anser

Whay do spotify not anser in this subjekt strange support of à produkt

  • Casual Listener
  • Whay do spotify not anser in this subjekt strange support of à produkt
  • Peter__
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Can't change country!

Same case as with other Spotify users. First created my account in Spain and after I returned to Denmark I wasn't abel to change my location. Could you give me a hand? Cheers Vladington

  • Casual Listener
  • Same case as with other Spotify users. First created my account in Spain and after I returned to Denmark I wasn't abel to change my location.   Could you give me a hand?   Cheers ...
  • Peter__
  • Community Legend
  • 5961 Views
  • 3 replies
  • 0 likes
  • Account
  • 5961 Views
  • 3 replies
  • 0 likes

Subscription problems

Hey Community members I'm a premium user for quite some time now and always enjoyed it. As for now i never had any problems with it. This morning i got a mail which said spotify wasn't able to renew my subscription due to payment issues. Now i am won...

  • Newbie
  • Hey Community members   I'm a premium user for quite some time now and always enjoyed it. As for now i never had any problems with it.   This morning i got a mail which said spotify...
  • Peter__
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

why cant i unsubscribe from my free trial

, after looking into it,and seeing how it works , i find its not what i expected it to be ,so dont need to use it . i wish to unsubscribe ,but the instructions to do so are not at all clear ,,looks good on your help page but i cannot follow them as t...

  • Newbie
  • , after looking into it,and seeing how it works , i find its not what i expected it to be ,so dont need to use it . i wish to unsubscribe ,but the instructions to do so are not at all clear ,,looks...
  • Robbie
  • Spotify Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Solved!! Using Spotify in Canada

Hey all,

I am moving to Canada to work for 12 months soon and I was wondering about my Spotify usage...

I'm from the UK and can continue to pay for Spotify using my UK bank account - I'd like to continue to use Spotify while I am out there (on my iPhon...

  • Visitor
  • Hey all,<br><br>I am moving to Canada to work for 12 months soon and I was wondering about my Spotify usage...<br><br>I'm from the UK and can continue to pay for Spotify using...
  • user-removed
  • Not applicable
  • 4179 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 4179 Views
  • 2 replies
  • 0 likes

Service

I like to play smooth songs while my baby is falling asleep, but when it is serene and mellow the announcements come on and they are loud and it disrupts her sleep, especially when she struggles to go to sleep. I liked Spotify but with this, it is ma...

  • Newbie
  • I like to play smooth songs while my baby is falling asleep, but when it is serene and mellow the announcements come on and they are loud and it disrupts her sleep, especially when she struggles to g...
  • Joe
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

wrong debit card charged

i need someone to contact me due to the wrong card being charged and it over drew my account. i need the money put back in my account

  • Casual Listener
  • i need someone to contact me due to the wrong card being charged and it over drew my account. i need the money put back in my account
  • twister0907
  • Casual Listener
  • 211 Views
  • 2 replies
  • 0 likes
  • Account
  • 211 Views
  • 2 replies
  • 0 likes

transfer from facebook account to registered account.

Hello, when i ordered premium it was only possible to register with a facebook account.I don't use facebook anymore and would like to log into Spotify without my facebook account.Is this possible now?Or do I have to follow the instructions in this 1 ...

  • Casual Listener
  • Hello, when i ordered premium it was only possible to register with a facebook account. I don't use facebook anymore and would like to log into Spotify without my facebook account. Is this possi...
  • Peter__
  • Community Legend
  • 474 Views
  • 4 replies
  • 0 likes
  • 474 Views
  • 4 replies
  • 0 likes

Can not connect/share on facebook

Erased my spotify from Facebook. And suddenly I had two accounts, and my original one can´t connect to facebook. I have canceled my other account but it will be deleted 11-112013, is that way I can´t share or what? Please help me

  • Newbie
  • Erased my spotify from Facebook. And suddenly I had two accounts, and my original one can´t  connect to facebook. I have canceled my other account but it will be deleted 11-112013, is that w...
  • Peter__
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Solved!! Deleted Playlist

Hello! Apologies for posting a new thread regarding this, I could not figure out how to post in other threads regarding this topic. I have tried command Z (mac) and ctrl Z (pc) to no avail. I have deleted my father in laws playlist by accident and wo...

  • Casual Listener
  • Hello!     Apologies for posting a new thread regarding this, I could not figure out how to post in other threads regarding this topic.  I have tried command Z (mac) and ctrl Z (pc...
  • Peter__
  • Community Legend
  • 1508 Views
  • 7 replies
  • 1 likes
  • Account
    Subscription
  • 1508 Views
  • 7 replies
  • 1 likes

All payment methods are failing.

Tried upgrading to premium on two different accounts, both failing. When I fill in my card-details it shuts down.

  • Casual Listener
  • Tried upgrading to premium on two different accounts, both failing. When I fill in my card-details it shuts down.
  • Peter__
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes