Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88326 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
743834 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
756625 Views
18 replies
29 likes
Community Legend
13758 Views
2 replies
4 likes
Some time last month, I don't think I have an exact date sorry, I cancelled my account for the simple reason that I had no money in my bank account and knew I wouldn't be abe to pay the fees. My circumstances have slightly improved and now 9.99 is go...
Some time last month, I don't think I have an exact date sorry, I cancelled my account for the simple reason that I had no money in my bank account and knew I wouldn't be abe to pay the fees. My circ...
Community Legend
472 Views
1 replies
0 likes
I haven't been able to log in to my account because I have forgotten my password and when I ask for an email to renew my password no email comes... Help?
I haven't been able to log in to my account because I have forgotten my password and when I ask for an email to renew my password no email comes... Help?
Community Legend
389 Views
2 replies
0 likes
Hola, buenas noches. Esta mañana, debido a un error, cancelé mi subscripción a Spotify Premium. Hace unos minutos, al percatarme de ello, he vuelto a sucribirme, pero me han cobrado de nuevo, a pesar de que seguía dentro del periodo premium (el cobro...
Hola, buenas noches. Esta mañana, debido a un error, cancelé mi subscripción a Spotify Premium. Hace unos minutos, al percatarme de ello, he vuelto a sucribirme, pero me han cobrado de nuevo, a pesar...
Community Legend
393 Views
1 replies
0 likes
The Spotify iPhone app is saying i am on trial but i have Spotify Premium and I pay $10 a month. help!
The Spotify iPhone app is saying i am on trial but i have Spotify Premium and I pay $10 a month. help!
Community Legend
301 Views
1 replies
0 likes
I recently tried to sign up for the Spotify discount but was somehow logged into a very old Spotify account that I haven't used in years. This has caused Unidays to link up with that Spotify account meaning I can't link up the one I actually use. Hel...
I recently tried to sign up for the Spotify discount but was somehow logged into a very old Spotify account that I haven't used in years. This has caused Unidays to link up with that Spotify account ...
Community Legend
1324 Views
1 replies
0 likes
Spotify has been getting into the habit of crashing while I am adding a new song to a playlist, and this recent time it crashed, when I rebooted it all of my starred tracks were erased.
Spotify has been getting into the habit of crashing while I am adding a new song to a playlist, and this recent time it crashed, when I rebooted it all of my starred tracks were erased.
Spotify
358 Views
1 replies
0 likes
I have 12 codes premium 1 monthCan I put them all together or should I use them when expire 1 month? thank you
I have 12 codes premium 1 month Can I put them all together or should I use them when expire 1 month? thank you
Spotify
601 Views
1 replies
0 likes
i have been having problems of late with tunes resynching on my phone. it was not that big a deal but annoying if i was out and about and had to restart my phone for whatever reason. as many songs would ot be available to me until i got home.i asked ...
i have been having problems of late with tunes resynching on my phone. it was not that big a deal but annoying if i was out and about and had to restart my phone for whatever reason. as many songs wo...
Community Legend
720 Views
10 replies
0 likes
I hope there is someone who can help me with this: I can't login to Spotify Premium on my phone for over three weeks now, for some reason I keep getting errors when I try to login (via Facebook) - really annoying because I miss my music - who can hel...
I hope there is someone who can help me with this: I can't login to Spotify Premium on my phone for over three weeks now, for some reason I keep getting errors when I try to login (via Facebook) - re...
Roadie
348 Views
1 replies
0 likes
i want my credit card to stop being charged and i want i refund please..i never signed up for your service.contact me asap please an i do mean asap...
i want my credit card to stop being charged and i want i refund please..i never signed up for your service.contact me asap please an i do mean asap...
Community Legend
407 Views
1 replies
0 likes
Hello, This morning I starred Aviciis albun True. I listended to 5-6 songs when suddenly the whole playlist went grey and it says "This track is not currently available in sweden. If you have a computer you can import it." and now I can't listen to a...
Hello, This morning I starred Aviciis albun True. I listended to 5-6 songs when suddenly the whole playlist went grey and it says "This track is not currently available in sweden. If you have a compu...
Regular
805 Views
2 replies
1 likes
Logged on for free trial of 30 daysbut before I use the free trial I had to put my credit card number in and it would be charged at the end of theFREE use..it let me log inx2 like I said it wouldnt let me on , it would say invalid usdr name..invalid ...
Logged on for free trial of 30 daysbut before I use the free trial I had to put my credit card number in and it would be charged at the end of theFREE use..it let me log inx2 l...
Community Legend
355 Views
3 replies
0 likes
Hello, I was given $120 worth of Spotify GIft Cards and was only able to redeem $90. It says it cannot take the rest of the cards at this time. Can Spotify only accept $90 of credit at a time? Also, where can I find my current balance of redeemed gif...
Hello, I was given $120 worth of Spotify GIft Cards and was only able to redeem $90. It says it cannot take the rest of the cards at this time. Can Spotify only accept $90 of cr...
Casual Listener
3281 Views
2 replies
0 likes
I know this question has been asked many times but i havent found an answer that fixes my problem and i dont have the time to go sifting through hundreds of threads to find it. I was recently studying in Barcelona, Spain for a semester. I purchased s...
I know this question has been asked many times but i havent found an answer that fixes my problem and i dont have the time to go sifting through hundreds of threads to find it. I was recently studyin...
Regular
457 Views
1 replies
0 likes
Hi! I got the automatic reply from the contact form, which by the way is very vague, I am not sure if a human being will ever look at my case ore not. But I think not as it says that you are "sure" that I can get help through other channels. It's the...
Hi! I got the automatic reply from the contact form, which by the way is very vague, I am not sure if a human being will ever look at my case ore not. But I think not as it says that you a...
Roadie
472 Views
3 replies
0 likes
Why will you not allow me to cancel my premium subscription I've been trying to cancel this ascription for about six months
Why will you not allow me to cancel my premium subscription I've been trying to cancel this ascription for about six months
Community Legend
335 Views
1 replies
0 likes
Hi guys, I've got premium, I had 800 songs sunk offline but something went wrong, and I had to de-instal spotify. When I reinstalled it, it said I had used too many offline devices? Can you reset please.
Hi guys, I've got premium, I had 800 songs sunk offline but something went wrong, and I had to de-instal spotify. When I reinstalled it, it said I had used too many offline devices? Can you reset ple...
Community Legend
648 Views
2 replies
0 likes
(Sorry about my english, i'm not that good in the language.., hope you'll understand me anyway..) I can't access to My Spotify Premium-account.. I have contacted My operator and they asked me to "reload" the spotify app and I did but still have no ac...
(Sorry about my english, i'm not that good in the language.., hope you'll understand me anyway..) I can't access to My Spotify Premium-account.. 😞 I have contacted My operator and they asked me to "...
Community Legend
280 Views
2 replies
0 likes
Much like other users I am noticing that items I have starred are not appearing in my library. It hasn't been as widespread as all my music, just recent additions. For example I tried to star the new J Roddy Walston album "Essential Tremors" which re...
Much like other users I am noticing that items I have starred are not appearing in my library. It hasn't been as widespread as all my music, just recent additions. For example I tried to ...
Regular
1224 Views
24 replies
0 likes
