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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287651 Views

529 replies

34 likes

Account
Free
  • 287651 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13633 Views

6 replies

11 likes

Security
  • 13633 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540387 Views

990 replies

114 likes

Account
  • 540387 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129611 Views

74 replies

12 likes

Account
Login
Premium
  • 129611 Views
  • 74 replies
  • 12 likes

Solved!! When I log on with my facebook account it want my spotify account

When I log on with my facebook account it want my spotify account and I do not remember that password, when i press "forgot my password" I go to my profile and I can not change the password because it needs my old password. I can not find any e-mail ...

Casual Listener

When I log on with my facebook account it want my spotify account and I do not remember that password, when i press "forgot my password" I go to my profile and I can not change the password beca...

CrazyPete

Newbie

596 Views

6 replies

0 likes

Account
  • 596 Views
  • 6 replies
  • 0 likes

Solved!! sign out of all devices and sessions?!

can somebody tell me how to sign out of all sessions and devices as my account is being used elsewhere without my permission!! my account name is oliverwalton95

Casual Listener

can somebody tell me how to sign out of all sessions and devices as my account is being used elsewhere without my permission!!   my account name is oliverwalton95

Peter__

Community Legend

16353 Views

16 replies

0 likes

  • 16353 Views
  • 16 replies
  • 0 likes

E card- lost the code

I bought an E -card yesterday to a friend but I wrote the wrong mailadress to him. And unfortunately I threw my receipt away I have already sent an message to Spotify but how long will it take until I get an answer? Or is it possible to see the code ...

Casual Listener

I bought an E -card yesterday to a friend but I wrote the wrong mailadress to him. And unfortunately I threw my receipt away 😞 I have already sent an message to Spotify but how long ...

Peter__

Community Legend

1232 Views

5 replies

0 likes

  • 1232 Views
  • 5 replies
  • 0 likes

Charged when cancelled

have cancled my subscription a year ago and sitll get charged monthly to this date. I have used the customer contact form everymonth and nothing ever gets fixed. This is robbery! Edit: Changed title as moved to own topic

Casual Listener

have cancled my subscription a year ago and sitll get charged monthly to this date. I have used the customer contact form everymonth and nothing ever gets fixed. This is robbery!   Edit: Cha...

Peter__

Community Legend

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

All albums not appearing

Hello, When I bring up an artist's page on both the android app and the web player, I am not seeing their entire available catalog. However, if I search for an individual track from one of the albums, I find it. I can use that track to access the alb...

Casual Listener

Hello, When I bring up an artist's page on both the android app and the web player, I am not seeing their entire available catalog. However, if I search for an individual track from one of the albu...

meahtenoha

Spotify

1244 Views

1 replies

1 likes

  • 1244 Views
  • 1 replies
  • 1 likes

I logged out of my facebook and can't get back on Spotify

So let me explain a little better here. I made up a Facebook acct some time ago so that I can start using spotify and I eventually upgraded to the premium plan and starting paying the 10 bucks a month. My issue is I can't remember any of the Facebook...

Newbie

So let me explain a little better here. I made up a Facebook acct some time ago so that I can start using spotify and I eventually upgraded to the premium plan and starting paying the 10 bucks a mont...

meahtenoha

Spotify

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Signed up, access full account through iphone, but not registered for premium via browser

Is it not possible to be logged in to two devices at the same time, even if only one device is being actively used? I am logged in to the Spotify app on my iphone, but the app is not active (I am not listening). I want to activate/play Spotify via my...

Newbie

Is it not possible to be logged in to two devices at the same time, even if only one device is being actively used?  I am logged in to the Spotify app on my iphone, but the app is not active (I ...

Peter__

Community Legend

188 Views

1 replies

0 likes

  • 188 Views
  • 1 replies
  • 0 likes

The Spotify Community Subscription

Im getting updates from topic all the time, but I have turned off subscriptions. What do I do?

Casual Listener

Im getting updates from topic all the time, but I have turned off subscriptions. What do I do?

FOJ

Casual Listener

372 Views

8 replies

0 likes

  • 372 Views
  • 8 replies
  • 0 likes

Getting back playlist..

Hi, I also have a playlist that I managed to delete a while back.. It is called "Still love you." Any way for me to recover it? My girlfriend can see it in hers.. And I can find it by going to her account, but I cannot subscribe it back or turn it on...

Music Fan

Hi, I also have a playlist that I managed to delete a while back.. It is called "Still love you." Any way for me to recover it? My girlfriend can see it in hers.. And I can find it by going to her ac...

Peter__

Community Legend

267 Views

1 replies

0 likes

Account
Other
  • 267 Views
  • 1 replies
  • 0 likes

Spotify account merge failed on IPhone

I can log on okay with my computer, but I keep getting this error message on the iPhone.

Newbie

I can log on okay with my computer, but I keep getting this error message on the iPhone.

Taylor

Community Legend

264 Views

1 replies

0 likes

Account
  • 264 Views
  • 1 replies
  • 0 likes

Why is Spotify rejecting my account?

I can connect to the Spotify webpage via my Facebook email address and password, and this works fine. However, I wish to use the Spotify application so that I can do more advanced things such as ordering songs, which the webpage does not allow. I bel...

Casual Listener

I can connect to the Spotify webpage via my Facebook email address and password, and this works fine. However, I wish to use the Spotify application so that I can do more advanced things such as orde...

KristalPhillips

Casual Listener

920 Views

6 replies

0 likes

Account
Login
  • 920 Views
  • 6 replies
  • 0 likes

How to activate spotify premium free trial when already an Unlimited customer?

I'm currently a spotify Unlimted user and have noticed there is a 30 day free trial for spotify premium. How do i sign up for this when already a spotify customer? When i click spotify Premium it notifies me that i will have to pay. Thanks for any he...

Newbie

I'm currently a spotify Unlimted user and have noticed there is a 30 day free trial for spotify premium. How do i sign up for this when already a spotify customer? When i click spotify Premium it not...

Peter__

Community Legend

1666 Views

1 replies

0 likes

  • 1666 Views
  • 1 replies
  • 0 likes

Free Trial?

I signed up for the free trial on the 17th of September. I understand that it's a 30 day trial. I input my credit card information and my Premium was activated. However, the free trial seemingly expired after 48 hours and I had to sign up for the fre...

Newbie

I signed up for the free trial on the 17th of September. I understand that it's a 30 day trial. I input my credit card information and my Premium was activated. However, the free trial seemingly expi...

user-removed

Not applicable

337 Views

2 replies

0 likes

  • 337 Views
  • 2 replies
  • 0 likes

Can't access playlists

I recently renewed my premium account with a different credit card. I can't access my spotify account now. It looks like my play lists have been erased and I have been given a new account. How can I access my old playlists?

Newbie

I recently renewed my premium account with a different credit card. I can't access my spotify account now. It looks like my play lists have been erased and I have been given a new account. How can I ...

Peter__

Community Legend

1122 Views

2 replies

0 likes

  • 1122 Views
  • 2 replies
  • 0 likes

Deleted a Playlist?

deleted my playlist called 80s hit

Casual Listener

deleted my playlist called 80s hit

Peter__

Community Legend

251 Views

2 replies

0 likes

Account
  • 251 Views
  • 2 replies
  • 0 likes

Solved!! My account is used somewhere Else

Hi, My music is keeep pausinh and it says that its used somewhere Else... I have a feeling its one of my devices in Sweden but i changed the password but its still Being used .. Any help?

Regular

Hi, My music is keeep pausinh and it says that its used somewhere Else... I have a feeling its one of my devices in Sweden but i changed the password but its still Being used .. Any help?

Peter__

Community Legend

1831 Views

5 replies

0 likes

Account
Other
  • 1831 Views
  • 5 replies
  • 0 likes

Solved!! Changing Country Settings

Hi!I can not change the country in my settings without getting an unlimited or premium account. But I want to keep my for free account. How can I change the country settings anyway?Thanks in advance!

Newbie

Hi! I can not change the country in my settings without getting an unlimited or premium account. But I want to keep my for free account. How can I change the country settings anyway? Thanks in ...

Peter__

Community Legend

867 Views

7 replies

0 likes

  • 867 Views
  • 7 replies
  • 0 likes

Solved!! My account is used by someone else

Could you please log me out of my account on all devices? I've changed my password, but someone else is still using my account. Would appreciate any help as soon as possible.

Casual Listener

Could you please log me out of my account on all devices? I've changed my password, but someone else is still using my account. Would appreciate any help as soon as possible.

Peter__

Community Legend

3439 Views

5 replies

4 likes

  • 3439 Views
  • 5 replies
  • 4 likes

Error 408

I'm at the moment in France but I live in Ireland , spotify did work for the last 20 days here in France without any problems but today the 408 error happened therefore I can't access my music anymore.I provided my card details and everything to beco...

Newbie

I'm at the moment in France but I live in Ireland , spotify did work for the last 20 days here in France without any problems but today the 408 error happened therefore I can't access my music anymo...

Peter__

Community Legend

754 Views

8 replies

0 likes

  • 754 Views
  • 8 replies
  • 0 likes

devices?

Hi where can i see who (which devices) , from which place...are using my account? Thanks for answering

Newbie

Hi  where can i see who (which devices) , from which place...are using my account? Thanks for answering

Thedev

Community Legend

11164 Views

1 replies

0 likes

Free
  • 11164 Views
  • 1 replies
  • 0 likes