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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81072 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
655725 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
736540 Views
18 replies
29 likes
My Account is in use by an unrecognized device. Is there a way to kick certain devices but not delete my actual music? I have over 2 Gigabytes of songs, but I do not want to have to search all the songs again! Thanks!
My Account is in use by an unrecognized device. Is there a way to kick certain devices but not delete my actual music? I have over 2 Gigabytes of songs, but I do not want to have to search all the so...
Roadie
983 Views
1 replies
0 likes
I sighned up for 30 day trial and recieved an email confirmation but my account status says i'm using "spotify free". How do I correct this?
I sighned up for 30 day trial and recieved an email confirmation but my account status says i'm using "spotify free". How do I correct this?
Roadie
272 Views
1 replies
0 likes
I accidentally deleted my "Hitz" playlist. how do i recover this? can someone help? and ctrl+Z doesnt work...
I accidentally deleted my "Hitz" playlist. how do i recover this? can someone help? and ctrl+Z doesnt work...
Roadie
183 Views
1 replies
0 likes
So, I decided recently that I wanted to un-link my account from Facebook, and log in using my email address. According to a post on the community, it looks like this isn't possible - you actually need to de-activate your account and re-subscribe with...
So, I decided recently that I wanted to un-link my account from Facebook, and log in using my email address. According to a post on the community, it looks like this isn't possible - you a...
Roadie
315 Views
1 replies
0 likes
Spent soooo much time making these...is there any way to recover them??? I don't have a Mac or iPhone
Spent soooo much time making these...is there any way to recover them??? I don't have a Mac or iPhone 😞
Roadie
170 Views
1 replies
0 likes
I had renewed my subsription but wanted to do it on a different card, but instead it charged in on a different one (My previous method) How can i refund that payment and have it redirected to a new card?
I had renewed my subsription but wanted to do it on a different card, but instead it charged in on a different one (My previous method) How can i refund that payment and have it redirected to a new...
Roadie
207 Views
1 replies
0 likes
Hi, I can login spotify with my facebook account but not my spotify numbers. and the Spotify just saying the username is wrong. I am wondering what's going on with it?
Hi, I can login spotify with my facebook account but not my spotify numbers. and the Spotify just saying the username is wrong. I am wondering what's going on with it?
Community Legend
217 Views
1 replies
0 likes
Few days ago, I found a profile name and photo that are not mine on the right corner of the mac app. I'm logging on with my credential - user : francismuseux). My accounts settings seems ok, I changed my password but I'm not able to override those wr...
Few days ago, I found a profile name and photo that are not mine on the right corner of the mac app. I'm logging on with my credential - user : francismuseux). My accounts settings seems ok, I change...
Community Legend
281 Views
2 replies
0 likes
For the last few months my premium subscription has been charged sales tax, though I live in a state without sales tax. I contacted support and their messages were only slightly helpful and generally glib. I was told initially that the incorrect amou...
For the last few months my premium subscription has been charged sales tax, though I live in a state without sales tax. I contacted support and their messages were only slightly helpful and gen...
Community Legend
974 Views
1 replies
0 likes
Getting the error oops, something went wrong try later or look at our helpdesk when i try to add a subscription somebody please help me!
Getting the error oops, something went wrong try later or look at our helpdesk when i try to add a subscription somebody please help me!
Community Legend
2024 Views
4 replies
0 likes
I cancelled my premium subscription in May and I amd STILL getting charged. I already sent an email after being charged in June after cancelling my subscription, saying that I cancelled it and did not know why I was being billed. Then the other day I...
I cancelled my premium subscription in May and I amd STILL getting charged. I already sent an email after being charged in June after cancelling my subscription, saying that I cancelled it and did no...
Roadie
219 Views
1 replies
0 likes
I have been a premium user for over year now. The day I got a mac book pro I installed spotify and my playlist did not sync. It even said that I should "upgrade" even though I have been paying for premium service. If I log into my account online it s...
I have been a premium user for over year now. The day I got a mac book pro I installed spotify and my playlist did not sync. It even said that I should "upgrade" even though I have been p...
Community Legend
284 Views
4 replies
0 likes
It looks like it works but than the system says that my e-mail is already being registred with another account. Please Help!
It looks like it works but than the system says that my e-mail is already being registred with another account. Please Help!
Community Legend
235 Views
1 replies
0 likes
Hi Spotify, l was about to redeem a gift code, and pushed the button "get premium" I was immediately directed to a page, where it showed me a receipt of what I was about to buy: "a month of Spotify Premium Subscribsition", assuming that I could use m...
Hi Spotify, l was about to redeem a gift code, and pushed the button "get premium" I was immediately directed to a page, where it showed me a receipt of what I was about to buy: "a month o...
Casual Listener
436 Views
2 replies
0 likes
Hi, I've upgraded to Premium a few day ago, and I'm still getting ads. I'm using the web player (in Chrome, under Linux). I tried logging out, then back in, still getting ads. Not sure what to do...
Hi, I've upgraded to Premium a few day ago, and I'm still getting ads. I'm using the web player (in Chrome, under Linux). I tried logging out, then back in, still getting ads. Not sure what t...
Casual Listener
352 Views
4 replies
0 likes
I've accidentally deleted a playlist recently. It was called library. I've been working on it for awhile. Please is there some way to reset this. Help me please! Thank you in advance!
I've accidentally deleted a playlist recently. It was called library. I've been working on it for awhile. Please is there some way to reset this. Help me please! Thank you in advance!
Community Legend
764 Views
5 replies
0 likes
Me and a family member use the same Premium account, and she, being the person who takes care of the subscription payment, recently updated her new card information after Spotify sent a message about her old credit card (the one she has been paying t...
Me and a family member use the same Premium account, and she, being the person who takes care of the subscription payment, recently updated her new card information after Spotify sent a message about...
Community Legend
2402 Views
5 replies
0 likes
I had to create a new spotify account becouse its impossible to me to log in back to my old spotify account since i ereased my facebook account!!! The thing is that i ve been paying for the last months for my premiun account and im not able to log in...
I had to create a new spotify account becouse its impossible to me to log in back to my old spotify account since i ereased my facebook account!!! The thing is that i ve been paying for the last mont...
Community Legend
540 Views
1 replies
0 likes
Hello I have sent the Spotify help team a request for help. The case number is 00784447 which is an inactive account. I have another account 1188439694 which is my premium account which I cannot access. They have sent me a message back with a link to...
Hello I have sent the Spotify help team a request for help. The case number is 00784447 which is an inactive account. I have another account 1188439694 which is my premium account which I cannot ...
Spotify
274 Views
4 replies
0 likes
I just downloaded the new update for my iphone 5 and spotify is telling me that I have too many devices and wont synch. How do I delete devices?
I just downloaded the new update for my iphone 5 and spotify is telling me that I have too many devices and wont synch. How do I delete devices?
Community Legend
432 Views
3 replies
0 likes
