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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 405829 Views
  • 958 replies
  • 107 likes
  • Account
  • 405829 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175557 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175557 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99962 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99962 Views
  • 68 replies
  • 10 likes

This needs to be fixed now!!!!!

So I deleted my facebook account. It doesn't exist anymore and cannot be logged into. I created my spotify account with my facebook account so now I can not log into my spotify account. I can not change my subscription information so I will be contin...

  • Casual Listener
  • So I deleted my facebook account. It doesn't exist anymore and cannot be logged into. I created my spotify account with my facebook account so now I can not log into my spotify account. I can not cha...
  • meahtenoha
  • Spotify
  • 223 Views
  • 4 replies
  • 0 likes
  • 223 Views
  • 4 replies
  • 0 likes

Charged for a month of premium after cancelling subscription

Hi, I just got finished submitting a support case through the contact form for my issue. I signed up for the Spotify premium trial 30 days ago and made sure to cancel the recurring subscription soon after. Since I cancelled the subscription up front,...

  • Newbie
  • Hi,       I just got finished submitting a support case through the contact form for my issue. I signed up for the Spotify premium trial 30 days ago and made sure to cancel th...
  • meahtenoha
  • Spotify
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

10 hours of listening is over? i didnt even start spotifuggle!

this so stupid, i even didnt listen my 10 hours and it says that i already used ? im using Spotify just 6-7 times PER YEAR! im not using it often... not even listening whole song, and every session (login) is liek 2 minutes and just one or max two so...

  • Casual Listener
  • this so stupid, i even didnt listen my 10 hours and it says that i already used ? im using Spotify just 6-7 times PER YEAR! im not using it often... not even listening whole song, and every session (...
  • meahtenoha
  • Spotify
  • 231 Views
  • 3 replies
  • 0 likes
  • 231 Views
  • 3 replies
  • 0 likes

cant get spotify to charge me

hi after i have been on vacation and got a new credit card i cant get spotify to charge me.. the last payment should be 10/7-2013 but i was in a holyday there.. i got home ysterday and updatet me creditcard info but i cant get it to charge me.. what ...

  • Casual Listener
  • hi after i have been on vacation and got a new credit card i cant get spotify to charge me.. the last payment should be 10/7-2013 but i was in a holyday there.. i got home ysterday and updatet me cre...
  • Adam
  • Roadie
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

you keep taking my money

Hi my account has been cancelled for 2 months Yet you keep taking money out of my account This is really irritating I forgot to cancel my trial so understand i owe £10 in my total lifecycle But any money since is not authorised and needs to be refund...

  • Newbie
  • Hi my account has been cancelled for 2 months   Yet you keep taking money out of my account   This is really irritating    I forgot to cancel my trial so understand i ...
  • Adam
  • Roadie
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

no response from Support

Hi,first of all, sorry for my bad english. On 13/07/2013 i Sent a support ticket and zero response from Spotify bar the auto email to acknowledge the ticket with the case number. Checked Spam/Trash etc to ensure I had not missed it. Because I have a ...

  • Newbie
  • Hi,first of all, sorry for my bad english.   On 13/07/2013 i Sent a support ticket and zero response from Spotify bar the auto email to acknowledge the ticket with the case number. Ch...
  • Adam
  • Roadie
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Secondary Account Issues

So I have two accounts, but they're both free. They aren't trials, they're just the take the commercials and all, completely free accounts. They're both connected to my facebook account and I only have one facebook. The problem is I can't log in to m...

  • Visitor
  • So I have two accounts, but they're both free. They aren't trials, they're just the take the commercials and all, completely free accounts. They're both connected to my facebook account and I only ha...
  • Joe
  • Community Legend
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

All my Spotify playlist's are gone!!

Can my spotify playlists be restored as well? Not sure what to do to get all my playlists back. Thanks

  • Newbie
  • Can my spotify playlists be restored as well?  Not sure what to do to get all my playlists back. Thanks 
  • SandraD
  • Casual Listener
  • 179 Views
  • 4 replies
  • 0 likes
  • 179 Views
  • 4 replies
  • 0 likes

My Spotify Premium is not activating

My Spotify Premium purchased via NetCom Basis is not activating

  • Casual Listener
  • My Spotify Premium purchased via NetCom Basis is not activating
  • Joe
  • Community Legend
  • 145 Views
  • 3 replies
  • 0 likes
  • 145 Views
  • 3 replies
  • 0 likes

NO PUEDO ESCUCHAR LAS LISTAS EN MODO OFFLINE

Tengo cuenta premium y desde la ultima actualización no puedo escuchar en el iphone,en modo offline,algunas listas y canciones que ya tenía,ni nuevas que he añadido.Denme una solución rápida,por favor,porque hice cuenta premium para ese tipo de servi...

  • Casual Listener
  • Tengo cuenta premium y desde la ultima actualización no puedo escuchar en el iphone,en modo offline,algunas listas y canciones que ya tenía,ni nuevas que he añadido. Denme una solución rápida,por fa...
  • Freddy_Graguer
  • Casual Listener
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Entered credit card details for Premium service, seem to have a profile that says 48 hour trial...?

Hiya, I signed up for Spotify on the Premium service - not intersted in trialing it as I want to use the service and have the access via my cellphone too. I signed up and entered my credit card details for the monthly subscription, but my account say...

  • Visitor
  • Hiya,   I signed up for Spotify on the Premium service - not intersted in trialing it as I want to use the service and have the access via my cellphone too. I signed up and entered my credit...
  • mcdragon
  • Casual Listener
  • 346 Views
  • 4 replies
  • 0 likes
  • 346 Views
  • 4 replies
  • 0 likes

Spotify app not working on iPhone at all

Hi There , Can someone please help me I have a premium account and I cannot use Spotifiy I phone app at all since update. I am using I phone 5. Nothing loads when I long in . It's just all black and white . And can't even play radio just nothing load...

  • Newbie
  • Hi There , Can someone please help me I have a premium account and I cannot use Spotifiy I phone app at all since update. I am using I phone 5. Nothing loads when I long in . It's just all black a...
  • Taylor
  • Community Legend
  • 3793 Views
  • 1 replies
  • 0 likes
  • 3793 Views
  • 1 replies
  • 0 likes

Can the number of devices be expanded

I am wondering if an account can be expanded above three devices? Or do I have to have to get a second account?

  • Newbie
  • I am wondering if an account can be expanded above three devices? Or do I have to have to get a second account?
  • Taylor
  • Community Legend
  • 306 Views
  • 1 replies
  • 1 likes
  • 306 Views
  • 1 replies
  • 1 likes

Issues with Subscription

Hello, I am getting quite frustrated because I went for the free trial, then noticed that I could not listen to music on my devices, so then decided to get the subscription, Both receipts are in the account but I am still classed as a free user when ...

  • Newbie
  • Hello,   I am getting quite frustrated because I went for the free trial, then noticed that I could not listen to music on my devices, so then decided to get the subscription, Both receipts ...
  • Adam
  • Roadie
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Free Trial cancellation before charge help.

I've been reading the forum and a lot of people complain about canceling the Free Trial before the 30 days ended and still get charged. My main concern is if the same will happen to me. Has the problem been corrected? I just started this account a co...

  • Visitor
  • I've been reading the forum and a lot of people complain about canceling the Free Trial  before the 30 days ended and still get charged. My main concern is if the same will happen to me. Has the...
  • Adam
  • Roadie
  • 483 Views
  • 1 replies
  • 0 likes
  • 483 Views
  • 1 replies
  • 0 likes

Solved!! Playlist was deleted by spotify

My wife spent hours creating a playlist "surf" and then sent the playlist to a friend. Awoke this morning to continue working on the playlist and it is gone. Any help is appreciated... Below is a link to the surf playlist but only plays a song at a t...

  • Newbie
  • My wife spent hours creating a playlist "surf" and then sent the playlist to a friend. Awoke this morning to continue working on the playlist and it is gone. Any help is appreciated... Below is a lin...
  • MichaelJerzak
  • Composer
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Spotify Gift Cards are not available in your country ?

Hello I am trying to buy gift cards and I was able to do so. But right now it says it is not available even though I live in US. I will be glad if you can help me with it.

  • Casual Listener
  • Hello I am trying to buy gift cards and I was able to do so. But right now it says it is not available even though I live in US.  I will be glad if you can help me with it.
  • Sam
  • Spotify
  • 3902 Views
  • 25 replies
  • 0 likes
  • 3902 Views
  • 25 replies
  • 0 likes

My Premium Account has been hacked

Two weeks ago I noticed I could no longer log in to my Spotify Premium account. The password I used was no longer being accepted and I was not receiving any reactivation emails. I thought this was because I no longer had access to the work email I or...

  • Visitor
  • Two weeks ago I noticed I could no longer log in to my Spotify Premium account. The password I used was no longer being accepted and I was not receiving any reactivation emails. I thought this was be...
  • Sam
  • Spotify
  • 1865 Views
  • 19 replies
  • 1 likes
  • 1865 Views
  • 19 replies
  • 1 likes

Solved!! Facebook block = Spotify Premium lost

Hello there, Facebook recently decided to block my Facebook account (for no reason in my opinion, they claim spam) and unfortunately my Spotify was linked to that account. It seems now that I have lost my Spotify Premium which is sad enough, everythi...

  • Casual Listener
  • Hello there,   Facebook recently decided to block my Facebook account (for no reason in my opinion, they claim spam) and unfortunately my Spotify  was linked to that account. It seems n...
  • Sam
  • Spotify
  • 477 Views
  • 3 replies
  • 0 likes
  • 477 Views
  • 3 replies
  • 0 likes

Spotify Problem

I have premium and now it won't let me listen to anything. It says only premium users can stream music. I've had spotify for over a year. Please help

  • Newbie
  • I have premium and now it won't let me listen to anything. It says only premium users can stream music. I've had spotify for over a year. Please help
  • Sam
  • Spotify
  • 244 Views
  • 4 replies
  • 0 likes
  • 244 Views
  • 4 replies
  • 0 likes