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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 5438 Views
  • 1 replies
  • 9 likes
  • Security
  • 5438 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 471216 Views
  • 978 replies
  • 111 likes
  • Account
  • 471216 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207370 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207370 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118682 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118682 Views
  • 72 replies
  • 12 likes

Solved!! Spotify/Facebook

I wanna know if it´s possible to login to Spotify without an Facebook account??

  • Casual Listener
  • I wanna know if it´s possible to login to Spotify without an Facebook account??
  • user-removed
  • Not applicable
  • 778 Views
  • 6 replies
  • 0 likes
  • 778 Views
  • 6 replies
  • 0 likes

Premium Account Hacked

Hello, My previous account was hacked this morning. The user name and password have been changed. I have tried reaching out to the support email, however I am only getting automated responses for the last 2 hours and cannot seem to get anyone to assi...

  • Casual Listener
  • Hello, My previous account was hacked this morning. The user name and password have been changed. I have tried reaching out to the support email, however I am only getting automated responses for t...
  • Peter__
  • Community Legend
  • 276 Views
  • 3 replies
  • 0 likes
  • 276 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Premium- American Credit card necessary?

Hey. So i'm an international student living in the US. I would like to have spotify premium but the thing is my credit card is from my home country and I don't think I will be getting an American bank account or credit card anytime soon. So i was won...

  • Casual Listener
  • Hey. So i'm an international student living in the US. I would like to have spotify premium but the thing is my credit card is from my home country and I don't think I will be getting an American ban...
  • Peter__
  • Community Legend
  • 2875 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2875 Views
  • 1 replies
  • 0 likes

10 hour limited exceed

I keep getting a message saying I have exceeded my 10 hour limit even though I haven't used my account for a couple of months. Is it possible someone has got my details and using my account and can I change my details to try and overcome this problem...

  • Newbie
  • I keep getting a message saying I have exceeded my 10 hour limit even though I haven't used my account for a couple of months. Is it possible someone has got my details and using my account and can I...
  • Peter__
  • Community Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Relocated abroad.

Hi there. I used to be an unlimited subscriber of spotify for two years or so. After figuring out I didn't use it much, I switched back to the free option. Long story short, I relocated from the UK to France. Now spotify bugs me I can't use it. As fa...

  • Casual Listener
  • Hi there.   I used to be an unlimited subscriber of spotify for two years or so. After figuring out I didn't use it much, I switched back to the free option. Long story short, I relocated fr...
  • Peter__
  • Community Legend
  • 427 Views
  • 7 replies
  • 0 likes
  • 427 Views
  • 7 replies
  • 0 likes

Solved!! Gift card: Code is invalid

Hallo, I bought a gift card yesterday, but PIN code is invalid. I am sure that is the right code. What can I do? AZ

  • Newbie
  • Hallo, I bought a  gift card yesterday, but PIN code is invalid. I am sure that is the right code. What can I do? AZ
  • Peter__
  • Community Legend
  • 629 Views
  • 2 replies
  • 0 likes
  • 629 Views
  • 2 replies
  • 0 likes

Broken Email Account

Hi, It seems that my email is somehow broken with Spotify. Let me show you what I mean. I first try to make an account with Spotify using my email: ...and it says that my email is being used with another account. So then I try to have the password ma...

  • Newbie
  • Hi,   It seems that my email is somehow broken with Spotify. Let me show you what I mean.     I first try to make an account with Spotify using my email:   &nbs...
  • Peter__
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Premium Account Hacked

Can't log in to account as my e-mail address is now not recognized. Will i have to cancel my bank details?

  • Newbie
  • Can't log in to account as my e-mail address is now not recognized. Will i have to cancel my bank details?
  • Peter__
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

30 day trial not happening I for 2 days

I started using the app for my iPhone and only used it for 48 hrs and it said my trial use was over. I was supposed to get 30 days of free trial use and that did not happen. How can you fix it so I get the full benefit of the 30 days? I thought it wo...

  • Newbie
  • I started using the app for my iPhone and only used it for 48 hrs and it said my trial use was over. I was supposed to get 30 days of free trial use and that did not happen. How can you fix it so I g...
  • Peter__
  • Community Legend
  • 487 Views
  • 1 replies
  • 0 likes
  • Other
  • 487 Views
  • 1 replies
  • 0 likes

Why did my music not play offline?

I upgraded to premium so that on a trip I could listen to my music offline, only the music that I already had on my laptop files played, all the music I had collected through spotify did not play. So I downgraded back to unlimited. Could someone help...

  • Regular
  • I upgraded to premium so that on a trip I could listen to my music offline, only the music that I already had on my laptop files played, all the music I had collected through spotify did not play. So...
  • Peter__
  • Community Legend
  • 778 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 778 Views
  • 2 replies
  • 0 likes

Solved!! Playlists gone missing

All of my playlists on my pc is gone. They are still on my phone though. Is there a way to get them back on the pc?

  • Casual Listener
  • All of my playlists on my pc is gone. They are still on my phone though. Is there a way to get them back on the pc?
  • Peter__
  • Community Legend
  • 821 Views
  • 17 replies
  • 0 likes
  • 821 Views
  • 17 replies
  • 0 likes

Payment problems

We are Americans posted in Germany. We do not have a German bank account, or German credit cards. I want to purchase Spotify services, but they will not take my American credit cards or Paypal account as payment. I do have a girocard that I use to pu...

  • Newbie
  • We are Americans posted in Germany.  We do not have a German bank account, or German credit cards.  I want to purchase Spotify services, but they will not take my American credit ...
  • Peter__
  • Community Legend
  • 380 Views
  • 2 replies
  • 0 likes
  • 380 Views
  • 2 replies
  • 0 likes

My starred songs from my playlist have disappeared.

My starred songs have disappeared! I already tried logging out and logging back in and it didn't work. I've already started starring more songs but I was wondering if I could get all the ones I already starred back. Thank you!!

  • Casual Listener
  • My starred songs have disappeared! I already tried logging out and logging back in and it didn't work. I've already started starring more songs but I was wondering if I could get all the ones I alrea...
  • Peter__
  • Community Legend
  • 381 Views
  • 2 replies
  • 0 likes
  • Account
  • 381 Views
  • 2 replies
  • 0 likes

Reset Device

Hi <br><br>I need to reset my device pls<br><br>- Henrylui911<br><br>Thanks

  • Casual Listener
  • Hi &lt;br&gt;&lt;br&gt;I need to reset my device pls&lt;br&gt;&lt;br&gt;- Henrylui911&lt;br&gt;&lt;br&gt;Thanks
  • Peter__
  • Community Legend
  • 282 Views
  • 2 replies
  • 0 likes
  • Unlimited
  • 282 Views
  • 2 replies
  • 0 likes

Could not change password

Due to the fact that Spotify is constantly on and I don't need to remember my password I often forget it. Today I wanted to log onto spotify on another phone and had forgotten my password. I tried changing it via the link you get in your email but af...

  • Newbie
  • Due to the fact that Spotify is constantly on and I don't need to remember my password I often forget it. Today I wanted to log onto spotify on another phone and had forgotten my password. I tried ch...
  • Peter__
  • Community Legend
  • 456 Views
  • 1 replies
  • 1 likes
  • 456 Views
  • 1 replies
  • 1 likes

Accessing spotify

I applied for the spotify premium on my iPhone 4S I recieved a email confirming my payment has gone through however I cannot access as it's telling me that I need online demand what does this mean I have intenet access already and reinstalled spotify...

  • Newbie
  • I applied for the spotify premium on my iPhone 4S I recieved a email confirming my payment has gone through however I cannot access as it's telling me that I need online demand what does this mean I ...
  • Peter__
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

No notification, No subscription.

I was not notfied that my 30 trial was up today and I don't appreciate a service that atleast doesn't ask its potential customers if they would like to subscribe to the service when the trial period is over. Not charge to my account is still pending....

  • Newbie
  • I was not notfied that my 30 trial was up today and I don't appreciate a service that atleast doesn't ask its potential customers if they would like to subscribe to the service when the trial period ...
  • user-removed
  • Not applicable
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Playlists are gone -- replaced with random playlists

Hi, Today when I fired up Spotify again all of my playlists were gone and were replaced with three random playlists with music I never even listened to (nor did I create those playlists). Was my account accessed by someone else? Also, can some of the...

  • Newbie
  • Hi,   Today when I fired up Spotify again all of my playlists were gone and were replaced with three random playlists with music I never even listened to (nor did I create those playlists). ...
  • user-removed
  • Not applicable
  • 223 Views
  • 1 replies
  • 0 likes
  • Security
  • 223 Views
  • 1 replies
  • 0 likes

Solved!! Payment Issue - Wrong Country

Hello, As of late, I have been living in the Netherlands, however for hte moment I'm living in Sweden. I decided to try out the premium service for free and I would like to pay with my Swedish card. So I changed my country to Sweden and clicked on tr...

  • Casual Listener
  • Hello,   As of late, I have been living in the Netherlands, however for hte moment I'm living in Sweden. I decided to try out the premium service for free and I would like to pay with my Swe...
  • user-removed
  • Not applicable
  • 374 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 374 Views
  • 3 replies
  • 0 likes

Solved!! Deleted a playlist but it's still exist, but I can't get it back with the other playlists

As the topic speech, I've deleted a playlist longtime ago, and since it got subscribers it still exist but I can't subscribe or get it as my playlist again, just saying "owe by you". I've tried to share it on facebook (the only option there is) but s...

  • Newbie
  • As the topic speech, I've deleted a playlist longtime ago, and since it got subscribers it still exist but I can't subscribe or get it as my playlist again, just saying "owe by you". I've tried to sh...
  • Liam
  • Community Legend
  • 463 Views
  • 1 replies
  • 0 likes
  • 463 Views
  • 1 replies
  • 0 likes