Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I am wondering if an account can be expanded above three devices? Or do I have to have to get a second account?
Hello, I am getting quite frustrated because I went for the free trial, then noticed that I could not listen to music on my devices, so then decided to get the subscription, Both receipts are in the account but I am still classed as a free user when ...
I've been reading the forum and a lot of people complain about canceling the Free Trial before the 30 days ended and still get charged. My main concern is if the same will happen to me. Has the problem been corrected? I just started this account a co...
My wife spent hours creating a playlist "surf" and then sent the playlist to a friend. Awoke this morning to continue working on the playlist and it is gone. Any help is appreciated... Below is a link to the surf playlist but only plays a song at a t...
Hello I am trying to buy gift cards and I was able to do so. But right now it says it is not available even though I live in US. I will be glad if you can help me with it.
Two weeks ago I noticed I could no longer log in to my Spotify Premium account. The password I used was no longer being accepted and I was not receiving any reactivation emails. I thought this was because I no longer had access to the work email I or...
Hello there, Facebook recently decided to block my Facebook account (for no reason in my opinion, they claim spam) and unfortunately my Spotify was linked to that account. It seems now that I have lost my Spotify Premium which is sad enough, everythi...
I have premium and now it won't let me listen to anything. It says only premium users can stream music. I've had spotify for over a year. Please help
So, this girl is paying for premium. And I have tried several times during the last months to log on with my phone, but every time I try i get the message about Incorrect password or user account. I have an Nokia N8. Anyone know what to do? And by th...
Hi. I have activated premium , but i am still running on free mode on my devices. This pisses me off , i am paying for nothing. How do i fix this????
I have tried to login this morning and I've got the message that current country does not match the one from Profile, so I went to Spotify and logged to my account. I've noticed that Spotify Subscription is no longer there.As far as I know it's suppo...
Spotify is slowing down my Windows startup. How do I remove from Startup? Thanks a bunch
My ex boyfriend thinks its okay to ignore me but still use my spotify that I'm paying for, can you please force log out all of the devices? Or are you not able to do that anymore? Thank you so much.
I can no longer seem to be able to listen to my playlist offline when I'm at work I used to listen to my account a lot on my wifi connection at home then switch to offline at work. I've tried various things, deleting spotify, logging into my account ...
I am trying to bill Spotify Premium to my sprint account by using boku. The problem I am running into is that I choose Sprint from the drop down menu, put in my phone number, and then check the agree to terms box and click next. But then it shows and...
One of my favorite features of Spotify is the "New Album Releases on Spotify" playlist that is maintained by spotiy. The playlist touts that it is updated weekly, but over the past several months, the updates have become more and more infrequent. Thi...
a song was deleted from my stared playlist today and now i cant find it.. and i dont remember the name of the song... that suks.. any way to fint out wat the name of the song was?
What i have to do? I've tried using a few links here and couldnt... I want to delete my facebook account
Hello I have entered the wrong email address when I made my spotify user, and I've obviously paid premium for it .. and I can not even log in as this user, because I do not know which email I used .. it's a bit annoying when I pay premium when I can ...
Can't log into my Spotify account on my phone. Gives me a connection error. I got the account number for my account but I havent recieved a password email yet. It's been days!