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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80353 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653681 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734092 Views
18 replies
29 likes
I cancelled my premium subscription in May and I amd STILL getting charged. I already sent an email after being charged in June after cancelling my subscription, saying that I cancelled it and did not know why I was being billed. Then the other day I...
I cancelled my premium subscription in May and I amd STILL getting charged. I already sent an email after being charged in June after cancelling my subscription, saying that I cancelled it and did no...
Roadie
219 Views
1 replies
0 likes
I have been a premium user for over year now. The day I got a mac book pro I installed spotify and my playlist did not sync. It even said that I should "upgrade" even though I have been paying for premium service. If I log into my account online it s...
I have been a premium user for over year now. The day I got a mac book pro I installed spotify and my playlist did not sync. It even said that I should "upgrade" even though I have been p...
Community Legend
284 Views
4 replies
0 likes
It looks like it works but than the system says that my e-mail is already being registred with another account. Please Help!
It looks like it works but than the system says that my e-mail is already being registred with another account. Please Help!
Community Legend
232 Views
1 replies
0 likes
Hi Spotify, l was about to redeem a gift code, and pushed the button "get premium" I was immediately directed to a page, where it showed me a receipt of what I was about to buy: "a month of Spotify Premium Subscribsition", assuming that I could use m...
Hi Spotify, l was about to redeem a gift code, and pushed the button "get premium" I was immediately directed to a page, where it showed me a receipt of what I was about to buy: "a month o...
Casual Listener
433 Views
2 replies
0 likes
Hi, I've upgraded to Premium a few day ago, and I'm still getting ads. I'm using the web player (in Chrome, under Linux). I tried logging out, then back in, still getting ads. Not sure what to do...
Hi, I've upgraded to Premium a few day ago, and I'm still getting ads. I'm using the web player (in Chrome, under Linux). I tried logging out, then back in, still getting ads. Not sure what t...
Casual Listener
350 Views
4 replies
0 likes
I've accidentally deleted a playlist recently. It was called library. I've been working on it for awhile. Please is there some way to reset this. Help me please! Thank you in advance!
I've accidentally deleted a playlist recently. It was called library. I've been working on it for awhile. Please is there some way to reset this. Help me please! Thank you in advance!
Community Legend
762 Views
5 replies
0 likes
Me and a family member use the same Premium account, and she, being the person who takes care of the subscription payment, recently updated her new card information after Spotify sent a message about her old credit card (the one she has been paying t...
Me and a family member use the same Premium account, and she, being the person who takes care of the subscription payment, recently updated her new card information after Spotify sent a message about...
Community Legend
2395 Views
5 replies
0 likes
I had to create a new spotify account becouse its impossible to me to log in back to my old spotify account since i ereased my facebook account!!! The thing is that i ve been paying for the last months for my premiun account and im not able to log in...
I had to create a new spotify account becouse its impossible to me to log in back to my old spotify account since i ereased my facebook account!!! The thing is that i ve been paying for the last mont...
Community Legend
538 Views
1 replies
0 likes
Hello I have sent the Spotify help team a request for help. The case number is 00784447 which is an inactive account. I have another account 1188439694 which is my premium account which I cannot access. They have sent me a message back with a link to...
Hello I have sent the Spotify help team a request for help. The case number is 00784447 which is an inactive account. I have another account 1188439694 which is my premium account which I cannot ...
Spotify
274 Views
4 replies
0 likes
I just downloaded the new update for my iphone 5 and spotify is telling me that I have too many devices and wont synch. How do I delete devices?
I just downloaded the new update for my iphone 5 and spotify is telling me that I have too many devices and wont synch. How do I delete devices?
Community Legend
430 Views
3 replies
0 likes
Hi guys, I have an issue with my spotify card.I've been buying my spotify cards in The Netherlands for about 8 months now (I live in Belgium. just over the Dutch border.) It has been working for me for the past months but when I bought one now it giv...
Hi guys, I have an issue with my spotify card. I've been buying my spotify cards in The Netherlands for about 8 months now (I live in Belgium. just over the Dutch border.) It has been working for ...
Spotify Star
537 Views
3 replies
0 likes
Dear Spotify I pay for my subscription because it's a convenient option for accessing music and I wanted to support it. Part of that convenience is being about to see what new music was released. Replacing it with discovery is very much an inconvenie...
Dear Spotify I pay for my subscription because it's a convenient option for accessing music and I wanted to support it. Part of that convenience is being about to see what new music was re...
Not applicable
2111 Views
19 replies
3 likes
I was charged 3 times for this service without approval. I have not been charged for June and July yet. Who do I contact to dispute these charges before I get charged again?
I was charged 3 times for this service without approval. I have not been charged for June and July yet. Who do I contact to dispute these charges before I get charged again?
Spotify Legend
267 Views
1 replies
0 likes
I can't login to my Spotify! Keeps saying error 410!
I can't login to my Spotify! Keeps saying error 410!
Community Legend
394 Views
3 replies
0 likes
Hi My spotify subscription just ended the other day and I then found out all my playlists are gone and I am not going to resubscribe to a profile that is completely cleansed from what I have build up over the past year Username: [snip-mod edit] I am ...
Hi My spotify subscription just ended the other day and I then found out all my playlists are gone and I am not going to resubscribe to a profile that is completely cleansed from what I ha...
Community Legend
206 Views
1 replies
0 likes
I just bought premium with an E-Card, first it didnt work on my iPhone, now it doesnt work anywhere, it says im running on spotify free, really need help !!!!!!!!
I just bought premium with an E-Card, first it didnt work on my iPhone, now it doesnt work anywhere, it says im running on spotify free, really need help !!!!!!!!
Community Legend
195 Views
1 replies
0 likes
Gave all my card information for spotify premium and my account details confirm i have a premium account. I cannot play any on demand music on my phone, only radio as it says i need a premium account. I have logged in and out and deleted and reinstal...
Gave all my card information for spotify premium and my account details confirm i have a premium account. I cannot play any on demand music on my phone, only radio as it says i need a prem...
Community Legend
213 Views
1 replies
0 likes
This is the second attempted at getting this problem resolved. I am being charged for the 30 day free trail period. Please correct this.
This is the second attempted at getting this problem resolved. I am being charged for the 30 day free trail period. Please correct this.
Community Legend
204 Views
1 replies
0 likes
hola, no pedí la cuenta premium pero he recibido un cargo en mi paypal pero al entrar en spotify aparezco como cuenta free. No solo me cobran si no que encima no me dan nada a cambio. Por favor anulen el cargo de forma inmediata o activen la cuenta p...
hola, no pedí la cuenta premium pero he recibido un cargo en mi paypal pero al entrar en spotify aparezco como cuenta free. No solo me cobran si no que encima no me dan nada a cambio. Por favor anule...
Casual Listener
339 Views
2 replies
0 likes
Hello, on 16.05.13 I have created my account on Spotify, got 30-days trial and then decided not to renew it. On 16.06.2013 my premium subscription expired. Meanwhile I linked my credit card to PayPal, so on 28.06.2013 Spotify took my 20 PLN and enabl...
Hello, on 16.05.13 I have created my account on Spotify, got 30-days trial and then decided not to renew it. On 16.06.2013 my premium subscription expired. Meanwhile I linked my credit card to PayP...
Community Legend
505 Views
1 replies
0 likes
