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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84965 Views

9 replies

2 likes

Account
Login
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  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

662244 Views

13 replies

4 likes

Account
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  • 13 replies
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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

744421 Views

18 replies

29 likes

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  • 18 replies
  • 29 likes

Parts of the playlist have disapeared

I've got several playlists and on my desktop (windows) on the top of the playlist is says how many songs are in that list. But the list contains less songs than the number says. In one playlis (containing 32 songs) there are 15 songs missing. When i'...

Regular

I've got several playlists and on my desktop (windows) on the top of the playlist is says how many songs are in that list. But the list contains less songs than the number says. In one playlis (conta...

Co371

Regular

815 Views

7 replies

0 likes

  • 815 Views
  • 7 replies
  • 0 likes

It wont let me pay for premium.

I've providing my credit card information several times and it keeps saying to try again.

Casual Listener

I've providing my credit card information several times and it keeps saying to try again.

ryanl

Newbie

338 Views

2 replies

0 likes

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  • 2 replies
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Updated my card info. Money has been charged but NO Premium account!

Updated my card info because my cards been deactivated. Got new card, updated the info on the site. Money (99 sek) has been charged the 28 june. But no premium account. tried the support form but i got an automated emailresponse ( cmon! thats not so ...

Newbie

Updated my card info because my cards been deactivated. Got new card, updated the info on the site. Money (99 sek) has been charged the 28 june. But no premium account. tried the support form but i g...

Adam

Roadie

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Solved!! Suspend my account for one year

Hi all, I'm looking for the best way to suspend my account (the payment) without loose any playlist during my travel over the world, how can i do it ? Thanks for advises ! Take care Seb

Visitor

Hi all,   I'm looking for the best way to suspend my account (the payment) without loose any playlist during my travel over the world, how can i do it ?   Thanks for advises ! Tak...

user-removed

Not applicable

2157 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

NUS Student Discount availability

Hi, I've been trying to sign up the NUS discounted subscription in the past few days without success. I keep getting the erroe message "This feature is currently unavailable. I have used both links on NUS website and spotify website. Any suggestions ...

Visitor

Hi,   I've been trying to sign up the NUS discounted subscription in the past few days without success. I keep getting the erroe message "This feature is currently unavailable.  &nbsp...

monkii

Casual Listener

858 Views

9 replies

0 likes

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Why is my listening time over?

I was just trying to listen, but Spotify tells me, that my 10 hours of listening times is ended. But how? I havent listened this month for that long, and one more thing. ITS A NEW MONTH so why isnt it reseted? So I hope i get answers to these two que...

Regular

I was just trying to listen, but Spotify tells me, that my 10 hours of listening times is ended. But how? I havent listened this month for that long, and one more thing. ITS A NEW MONTH so why isnt i...

Richard

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
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Cannot use Spotify free

I get a message saying my 10 hours are already used. I thought I could use it for free with the advertisement...

Casual Listener

I get a message saying my 10 hours are already used. I thought I could use it for free with the advertisement...

Joe

Community Legend

399 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify stopped playing. Too many offline devices

I have more than three devices with offline playlists, then I got the message too many offline playlists. Then it said that I should close the app and restart it. I did. Then I couldn't play any songs at all on my PC... AT ALL? And I only have offlin...

Newbie

I have more than three devices with offline playlists, then I got the message too many offline playlists. Then it said that I should close the app and restart it. I did. Then I couldn't play any song...

Joe

Community Legend

557 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

deleted playlists

I can't seem to post in the official deleted playlist thread... and I've anyway sent in a contract form but I'm in tears here over the deletion of my playlists by someone who thought that they'd stay on my device even if they deleted them from their ...

Casual Listener

I can't seem to post in the official deleted playlist thread... and I've anyway sent in a contract form but I'm in tears here over the deletion of my playlists by someone who thought that they'd sta...

Joe

Community Legend

279 Views

1 replies

0 likes

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  • 1 replies
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Question regarding music seletctions...

Hello. I have just spent the last few hours checking out all the other sites that are similiar to what Spotify does. I am a premium member here. I noticed that on almost all the other sites, the 2 things I am looking for I found on those other sites....

Roadie

Hello.  I have just spent the last few hours checking out all the other sites that are similiar to what Spotify does.  I am a premium member here.  I noticed that on almost all the oth...

Joe

Community Legend

556 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Bought a $72 subscription card, now I'm having trouble inserting payment method for premium

I bought a $72 subscription card purely so I could use my phone for spotify, I now have a year subscription to Unlimited(which is useless to me) I've been trying to insert my credit card info in, but every time it asks for my post code before getting...

Casual Listener

I bought a $72 subscription card purely so I could use my phone for spotify, I now have a year subscription to Unlimited(which is useless to me) I've been trying to insert my credit card info in, b...

diondoc

Casual Listener

519 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Purchased Premium on Wrong Account

I accidentally purchased premium on my wrong account. It should've gone to my Facebook-connected account but since the usernames are so similar, I accidentally bought premium when I was signed in to the wrong account. Is there any way to cancel the p...

Casual Listener

I accidentally purchased premium on my wrong account. It should've gone to my Facebook-connected account but since the usernames are so similar, I accidentally bought premium when I was signed in to ...

Joe

Community Legend

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

Card was canceled due to fraud cannot change my spotify to the new card

Whenever I go to change my card I get a message saying my zip code is incorect but I haven't entered a zip code. After I enter my zipcode I get this screen. Any help to get my new card working. That zip code is definetly in the US.

Newbie

Whenever I go to change my card I get a message saying my zip code is incorect but I haven't entered a zip code.  After I enter my zipcode I get this screen.   Any help to get ...

Joe

Community Legend

366 Views

2 replies

0 likes

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  • 2 replies
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Ad censor options?

Why can't I have an option to turn off these condom adverts I'm hearing every other song? It seems rather inappropriate to prevent people from having a child friendly experience with a pay wall? I'm fairly certain that a massive number of minors use ...

Newbie

Why can't I have an option to turn off these condom adverts I'm hearing every other song? It seems rather inappropriate to prevent people from having a child friendly experience with a pay wall? I'm ...

Joe

Community Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

No music for a band

Hi I'm from Mexico and I don't have access to the catalog of an artist from my account, even if other users in my country can, for exemple Muse. I can see the bio of the band, but no the discography, How I can fix this?

Newbie

Hi I'm from Mexico and I don't have access to the catalog of an artist from my account, even if other users in my country can, for exemple Muse. I can see the bio of the band, but no the discography,...

Danielrik

Newbie

215 Views

2 replies

1 likes

  • 215 Views
  • 2 replies
  • 1 likes

Solved!! Playlist deleted

Hi, my brother has just deleted my playslist accidently. The playList is called: "Swag". Is it possible for some admin to recover it in my account please.

Casual Listener

Hi, my brother has just deleted my playslist accidently. The playList is called: "Swag". Is it possible for some admin to recover it in my account please.

SuperYodaSkunK

Casual Listener

566 Views

4 replies

0 likes

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  • 4 replies
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Bumped from my own account

I've recently been getting messages when I use my account that says 3 devices are being used when I only use Spotify on 2 devices. It says I will be unable to sync because of this. No one else knows my information so what could be causing this proble...

Newbie

I've recently been getting messages when I use my account that says 3 devices are being used when I only use Spotify on 2 devices. It says I will be unable to sync because of this. No one else knows ...

Taylor

Community Legend

289 Views

2 replies

0 likes

  • 289 Views
  • 2 replies
  • 0 likes

Cancelación de suscripción

Hace unos días solicité la cancelación de la suscripción de mi cuenta, pero me han pasado el cargo igual. Solicito la devolución y que no se me pasen más cargos.

Newbie

Hace unos días solicité la cancelación de la suscripción de mi cuenta, pero me han pasado el cargo igual. Solicito la devolución y que no se me pasen más cargos.

Taylor

Community Legend

311 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

playlists

hi, recently, one week ago, brought premium spotify and my 2 mai playlists have been wiped. I need to re download both. The offline settings mode when switched on says I need to renew my licence? Why has this happened and will it happen again? This i...

Newbie

hi, recently, one week ago, brought premium spotify and my 2 mai playlists have been wiped. I need to re download both. The offline settings mode when switched on says I need to renew my licence? Wh...

Peter__

Community Legend

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Solved!! Unlink facebook from originally facebook created spotify account

Hi, Is it possible to unlink my facebook (log in with just my email) from my spotify account. I originally created the account with facebook to try spotify but wasn't really convinced (partially because it was a facebook only service). However recent...

Visitor

Hi,   Is it possible to unlink my facebook (log in with just my email) from my spotify account. I originally created the account with facebook to try spotify but wasn't really convinced (p...

user-removed

Not applicable

1056 Views

2 replies

0 likes

  • 1056 Views
  • 2 replies
  • 0 likes