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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1475 Views
  • 0 replies
  • 7 likes
  • Security
  • 1475 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445157 Views
  • 970 replies
  • 108 likes
  • Account
  • 445157 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198710 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198710 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108067 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108067 Views
  • 70 replies
  • 11 likes

Accidental Facebook second account

Hi. I had a free Spotify account for a while. I recently purchased a Premium substription. I accidentally created a new Spotify account via Facebook and subscribed on that account instead of my original one. I have a lot of playlists on my original a...

  • Newbie
  • Hi.   I had a free Spotify account for a while. I recently purchased a Premium substription. I accidentally created a new Spotify account via Facebook and subscribed on that account instead ...
  • Peter__
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • Premium
  • 204 Views
  • 1 replies
  • 0 likes

Cancelled Subscription? URGENT!!!!

I dont know my username or password or the email account I used to set up spotify, but I want to cancel my account I have my debit card number and stuff. Help Please PLESASE

  • Newbie
  • I dont know my username or password or the email account I used to set up spotify, but I want to cancel my account I have my debit card number and stuff. Help Please PLESASE  
  • Liam
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Wrong Facebook name tied to my account

Hey- So I am trying to get my name or my business's name tied to this Spotify account. I disconnected from facebook and connected to my own, and the profile picture changed to mine- but the name stayed the same as the account it was previously tied t...

  • Newbie
  • Hey- So I am trying to get my name or my business's name tied to this Spotify account. I disconnected from facebook and connected to my own, and the profile picture changed to mine- but the name st...
  • Peter__
  • Community Legend
  • 226 Views
  • 2 replies
  • 0 likes
  • 226 Views
  • 2 replies
  • 0 likes

Solved!! Exceeded monthly limit wrongly calculated

Hello, I have opened Spotify for the first time this month and after maybe 35 seconds in a song the music stopped and a message tells me I've exceeded my 10 hour monthly limit. For one thing I was never told there was any such limit and secondly how ...

  • Regular
  • Hello, I have opened Spotify for the first time this month and after maybe 35 seconds in a song the music stopped and a message tells me I've exceeded my 10 hour monthly limit. For one thing I was...
  • Peter__
  • Community Legend
  • 1219 Views
  • 15 replies
  • 0 likes
  • Free
    Subscription
  • 1219 Views
  • 15 replies
  • 0 likes

Solved!! My premium Spotify account is linked to the wrong Facebook account. Help me switch please!

The inability to do this myself when logged into Spotify is ridiculous and frustrating. WILL SOMEONE FROM SPOTIFY HELP ME FIX THIS? I need to detach from one Facebook account and link to another.

  • Casual Listener
  • The inability to do this myself when logged into Spotify is ridiculous and frustrating. WILL SOMEONE FROM SPOTIFY HELP ME FIX THIS? I need to detach from one Facebook account and link to another.
  • user-removed
  • Not applicable
  • 1463 Views
  • 19 replies
  • 0 likes
  • 1463 Views
  • 19 replies
  • 0 likes

Changing Country!!

I lived in the Unites and set up my free spotify account in the US. However I have moved to Germany temporarily and I would like to be able to listen to my spotify playlists while im here. The website will not allow me to change my country and sends ...

  • Newbie
  • I lived in the Unites and set up my free spotify account in the US. However I have moved to Germany temporarily and I would like to be able to listen to my spotify playlists while im here. The w...
  • Taylor
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 171 Views
  • 1 replies
  • 0 likes

Billing problem

I have cancelled my subscription with Spotify, because I could not afford the payments at this time. Now I see a payment has went through my account without my authorization. I want my money credited back to my account!!! Someone please contact me AS...

  • Newbie
  • I have cancelled my subscription with Spotify, because I could not afford the payments at this time. Now I see a payment has went through my account without my authorization. I want my money credited...
  • Joe
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Solved!! Premium Account Disappeared and Payment continue

I unsubscribe to March 2013, but since paypal continues to charge me € 9.99 per month.Is it possible to do something, knowing that I have not used my account since.In my setting the subscription was free.Thank you to find a solution.

  • Visitor
  • I unsubscribe to March 2013, but since paypal continues to charge me € 9.99 per month. Is it possible to do something, knowing that I have not used my account since. In my setting the subscription ...
  • Sam
  • Spotify
  • 334 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 334 Views
  • 2 replies
  • 0 likes

Spotify e-mails say I'm someone else

Hi! I get e-mails with notifications from Spotify starting with "Hey Niklas". But this is not my name.

  • Newbie
  • Hi!   I get e-mails with notifications from Spotify starting with "Hey Niklas". But this is not my name.
  • Sam
  • Spotify
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Solved!! Billing problem

Hi there, I have had an issue with my billing & subscription. I contacted Spotify three days ago via the contact form, however three days later it has not been resolved. Would it be best to raise a dispute with paypal instead?

  • Regular
  • Hi there, I have had an issue with my billing & subscription. I contacted Spotify three days ago via the contact form, however three days later it has not been resolved. Would it be best ...
  • Sam
  • Spotify
  • 2180 Views
  • 13 replies
  • 0 likes
  • 2180 Views
  • 13 replies
  • 0 likes

Error 408

Sorry for the same question, but I've moved from the UK, over to the US and the error 408 comes up which doesn't let me sign in to change my bank details etc to switch over to the US version. What do I do now? Thanks.

  • Visitor
  • Sorry for the same question, but I've moved from the UK, over to the US and the error 408 comes up which doesn't let me sign in to change my bank details etc to switch over to the US version. What do...
  • Sam
  • Spotify
  • 234 Views
  • 3 replies
  • 0 likes
  • 234 Views
  • 3 replies
  • 0 likes

Solved!! Wanna download a song but i have spotify premium

I wanna burn one of the songs i have on my list to a cd. I have premium so there shouldnt be a problem. When i select get track i get the notification that i need to get points. I select paypal since i have no creditcard. It gives me the notification...

  • Regular
  • I wanna burn one of the songs i have on my list to a cd. I have premium so there shouldnt be a problem. When i select get track i get the notification that i need to get points. I select paypal...
  • Sam
  • Spotify
  • 3417 Views
  • 8 replies
  • 0 likes
  • 3417 Views
  • 8 replies
  • 0 likes

Gifting Spotify Premium/Unlimited

Hello Community! I want to send a gift e-card to a friend of mine but as I understand I can only gift Spotify Premium? The thing is, I'm fairly sure my friend only needs Spotify Unlimited apart from being a hefty price difference gifting Spotify Unli...

  • Newbie
  • Hello Community!   I want to send a gift e-card to a friend of mine but as I understand I can only gift Spotify Premium? The thing is, I'm fairly sure my friend only needs Spotify Unlimited ap...
  • Sam
  • Spotify
  • 2853 Views
  • 10 replies
  • 0 likes
  • 2853 Views
  • 10 replies
  • 0 likes

Spotify gift card not working

Purchased card at Walmart. Doesn't work. Says Invalid code. Walmart says Spotify needs to refund. This is really bad business. Someone needs to be responsible.

  • Newbie
  • Purchased card at Walmart.  Doesn't work.  Says Invalid code.  Walmart says Spotify needs to refund.  This is really bad business.  Someone needs to be responsible.
  • Taylor
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

I have 2 facebooks, all the music is on my old one.

So i stopped using my old facebook because it had too much garbage on it, but i have a lot of music saved on it. I got a spotify account for my new facebook but now i don't have any of that music i starred.. Can I merge them? Or can I change the face...

  • Newbie
  • So i stopped using my old facebook because it had too much garbage on it, but i have a lot of music saved on it. I got a spotify account for my new facebook but now i don't have any of that music i s...
  • Taylor
  • Community Legend
  • 182 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 182 Views
  • 2 replies
  • 0 likes

Solved!! Spotify gift card not working

Hi there, I just purchased a sportify card with 300DKK on it. I then went to redeem it, and it told me that the code was invalid. I will take a picture of my card and send it to a customer service representant if that is requested. This bugs me alot,...

  • Casual Listener
  • Hi there,   I just purchased a sportify card with 300DKK on it. I then went to redeem it, and it told me that the code was invalid. I will take a picture of my card and send it to a custom...
  • william_endler
  • Regular
  • 1485 Views
  • 4 replies
  • 0 likes
  • 1485 Views
  • 4 replies
  • 0 likes

Payment

My creditcard is block is there a order way to pay my spotify?

  • Newbie
  • My creditcard is block is there a order way to pay my spotify?
  • Peter__
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Im unable to use my spotify premium..

Hi spotify Im having a whole lot of problems with spotify premium... My facebook profile got locked and now im unable to login to spotify.. I know my username is 113875721 and it belongs to the email: [Snip-Email(Privacy)-Peter] Then I tried to login...

  • Regular
  • Hi spotify Im having a whole lot of problems with spotify premium...  My facebook profile got locked and now im unable to login to spotify.. I know my username is 113875721 and it belongs t...
  • Peter__
  • Community Legend
  • 2536 Views
  • 10 replies
  • 0 likes
  • 2536 Views
  • 10 replies
  • 0 likes

Accidentally deleted my playlist. Please help!

Hey everyone! My gecko's jumping around has resulted in my "Industrial/Darwave/EBM/Rock/Metal Awesomeness" being accidentally deleted. The playlist had hundreds of songs on it, and there's no way I can remember them all off my heart. Please help me r...

  • Casual Listener
  • Hey everyone! My gecko's jumping around has resulted in my "Industrial/Darwave/EBM/Rock/Metal Awesomeness" being accidentally deleted. The playlist had hundreds of songs on it, and there's no way I c...
  • MichaelJerzak
  • Composer
  • 205 Views
  • 3 replies
  • 0 likes
  • 205 Views
  • 3 replies
  • 0 likes