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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
555034 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131314 Views
74 replies
12 likes
When I log on with my facebook account it want my spotify account and I do not remember that password, when i press "forgot my password" I go to my profile and I can not change the password because it needs my old password. I can not find any e-mail ...
When I log on with my facebook account it want my spotify account and I do not remember that password, when i press "forgot my password" I go to my profile and I can not change the password beca...
Newbie
623 Views
6 replies
0 likes
can somebody tell me how to sign out of all sessions and devices as my account is being used elsewhere without my permission!! my account name is oliverwalton95
can somebody tell me how to sign out of all sessions and devices as my account is being used elsewhere without my permission!! my account name is oliverwalton95
Community Legend
16483 Views
16 replies
0 likes
I bought an E -card yesterday to a friend but I wrote the wrong mailadress to him. And unfortunately I threw my receipt away I have already sent an message to Spotify but how long will it take until I get an answer? Or is it possible to see the code ...
I bought an E -card yesterday to a friend but I wrote the wrong mailadress to him. And unfortunately I threw my receipt away 😞 I have already sent an message to Spotify but how long ...
Community Legend
1260 Views
5 replies
0 likes
have cancled my subscription a year ago and sitll get charged monthly to this date. I have used the customer contact form everymonth and nothing ever gets fixed. This is robbery! Edit: Changed title as moved to own topic
have cancled my subscription a year ago and sitll get charged monthly to this date. I have used the customer contact form everymonth and nothing ever gets fixed. This is robbery! Edit: Cha...
Community Legend
286 Views
1 replies
0 likes
Hello, When I bring up an artist's page on both the android app and the web player, I am not seeing their entire available catalog. However, if I search for an individual track from one of the albums, I find it. I can use that track to access the alb...
Hello, When I bring up an artist's page on both the android app and the web player, I am not seeing their entire available catalog. However, if I search for an individual track from one of the albu...
Spotify
1254 Views
1 replies
1 likes
So let me explain a little better here. I made up a Facebook acct some time ago so that I can start using spotify and I eventually upgraded to the premium plan and starting paying the 10 bucks a month. My issue is I can't remember any of the Facebook...
So let me explain a little better here. I made up a Facebook acct some time ago so that I can start using spotify and I eventually upgraded to the premium plan and starting paying the 10 bucks a mont...
Spotify
391 Views
1 replies
0 likes
Is it not possible to be logged in to two devices at the same time, even if only one device is being actively used? I am logged in to the Spotify app on my iphone, but the app is not active (I am not listening). I want to activate/play Spotify via my...
Is it not possible to be logged in to two devices at the same time, even if only one device is being actively used? I am logged in to the Spotify app on my iphone, but the app is not active (I ...
Community Legend
195 Views
1 replies
0 likes
Im getting updates from topic all the time, but I have turned off subscriptions. What do I do?
Im getting updates from topic all the time, but I have turned off subscriptions. What do I do?
Casual Listener
462 Views
8 replies
0 likes
Hi, I also have a playlist that I managed to delete a while back.. It is called "Still love you." Any way for me to recover it? My girlfriend can see it in hers.. And I can find it by going to her account, but I cannot subscribe it back or turn it on...
Hi, I also have a playlist that I managed to delete a while back.. It is called "Still love you." Any way for me to recover it? My girlfriend can see it in hers.. And I can find it by going to her ac...
Community Legend
286 Views
1 replies
0 likes
I can log on okay with my computer, but I keep getting this error message on the iPhone.
I can log on okay with my computer, but I keep getting this error message on the iPhone.
Community Legend
279 Views
1 replies
0 likes
I can connect to the Spotify webpage via my Facebook email address and password, and this works fine. However, I wish to use the Spotify application so that I can do more advanced things such as ordering songs, which the webpage does not allow. I bel...
I can connect to the Spotify webpage via my Facebook email address and password, and this works fine. However, I wish to use the Spotify application so that I can do more advanced things such as orde...
Casual Listener
940 Views
6 replies
0 likes
I'm currently a spotify Unlimted user and have noticed there is a 30 day free trial for spotify premium. How do i sign up for this when already a spotify customer? When i click spotify Premium it notifies me that i will have to pay. Thanks for any he...
I'm currently a spotify Unlimted user and have noticed there is a 30 day free trial for spotify premium. How do i sign up for this when already a spotify customer? When i click spotify Premium it not...
Community Legend
1681 Views
1 replies
0 likes
I signed up for the free trial on the 17th of September. I understand that it's a 30 day trial. I input my credit card information and my Premium was activated. However, the free trial seemingly expired after 48 hours and I had to sign up for the fre...
I signed up for the free trial on the 17th of September. I understand that it's a 30 day trial. I input my credit card information and my Premium was activated. However, the free trial seemingly expi...
Not applicable
352 Views
2 replies
0 likes
I recently renewed my premium account with a different credit card. I can't access my spotify account now. It looks like my play lists have been erased and I have been given a new account. How can I access my old playlists?
I recently renewed my premium account with a different credit card. I can't access my spotify account now. It looks like my play lists have been erased and I have been given a new account. How can I ...
Community Legend
1138 Views
2 replies
0 likes
deleted my playlist called 80s hit
deleted my playlist called 80s hit
Community Legend
263 Views
2 replies
0 likes
Hi, My music is keeep pausinh and it says that its used somewhere Else... I have a feeling its one of my devices in Sweden but i changed the password but its still Being used .. Any help?
Hi, My music is keeep pausinh and it says that its used somewhere Else... I have a feeling its one of my devices in Sweden but i changed the password but its still Being used .. Any help?
Community Legend
1841 Views
5 replies
0 likes
Hi!I can not change the country in my settings without getting an unlimited or premium account. But I want to keep my for free account. How can I change the country settings anyway?Thanks in advance!
Hi! I can not change the country in my settings without getting an unlimited or premium account. But I want to keep my for free account. How can I change the country settings anyway? Thanks in ...
Community Legend
881 Views
7 replies
0 likes
Could you please log me out of my account on all devices? I've changed my password, but someone else is still using my account. Would appreciate any help as soon as possible.
Could you please log me out of my account on all devices? I've changed my password, but someone else is still using my account. Would appreciate any help as soon as possible.
Community Legend
3471 Views
5 replies
4 likes
I'm at the moment in France but I live in Ireland , spotify did work for the last 20 days here in France without any problems but today the 408 error happened therefore I can't access my music anymore.I provided my card details and everything to beco...
I'm at the moment in France but I live in Ireland , spotify did work for the last 20 days here in France without any problems but today the 408 error happened therefore I can't access my music anymo...
Community Legend
798 Views
8 replies
0 likes
Hi where can i see who (which devices) , from which place...are using my account? Thanks for answering
Hi where can i see who (which devices) , from which place...are using my account? Thanks for answering
Community Legend
12193 Views
1 replies
0 likes
