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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • chukos
  • Newbie
  • 168606 Views
  • 180 replies
  • 13 likes
  • Account
    Free
  • 168606 Views
  • 180 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11272 Views
  • 6 replies
  • 11 likes
  • Security
  • 11272 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 514770 Views
  • 986 replies
  • 112 likes
  • Account
  • 514770 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125811 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125811 Views
  • 74 replies
  • 12 likes

NO PUEDO ESCUCHAR LAS LISTAS EN MODO OFFLINE

Tengo cuenta premium, pero tengo que descargar las listas todos los días, porque cuando pongo el modo offline, no están disponibles.Saqué la cuenta premium, justo para eso.Me voy de vacaciones a un lugar sin internet, y menos aún wifi, y me gustaría ...

  • Casual Listener
  • Tengo cuenta premium, pero tengo que descargar las listas todos los días, porque cuando pongo el modo offline, no están disponibles. Saqué la cuenta premium, justo para eso. Me voy de vacaciones a ...
  • Adam
  • Roadie
  • 519 Views
  • 1 replies
  • 1 likes
  • 519 Views
  • 1 replies
  • 1 likes

Playlist empty on another device

Hi all! I mixed a new playlist on my computer at work, but when I got home the playlist was empty ( on another computer ). I checked my iPhone aswell, the playlist was there but it was empty. Any idea of what happend? I don't know if my computer at w...

  • Newbie
  • Hi all!   I mixed a new playlist on my computer at work, but when I got home the playlist was empty ( on another computer ). I checked my iPhone aswell, the playlist was there but it was e...
  • Adam
  • Roadie
  • 380 Views
  • 1 replies
  • 1 likes
  • 380 Views
  • 1 replies
  • 1 likes

Quitting

I have given up with Spotify software. It's useless. Here is my email to Support: I cannot bear the lack of responsiveness from Spotify anymore. It can take 10 minutes to go from opening the software to being able to play a song. That's not what I pa...

  • Gig Goer
  • I have given up with Spotify software. It's useless. Here is my email to Support:   I cannot bear the lack of responsiveness from Spotify anymore. It can take 10 minutes to go from opening the...
  • Adam
  • Roadie
  • 257 Views
  • 1 replies
  • 1 likes
  • 257 Views
  • 1 replies
  • 1 likes

Name on DesktopApp not Facebbook name

Hi, when I open Spotify it shows my name and photo from Facebook in top right corner - which is correct. Yet on my friends' Spotify I show up with my nickname and no profile picture. Is there any way I can change this to my FB photo and name? I did s...

  • Newbie
  • Hi, when I open Spotify it shows my name and photo from Facebook in top right corner - which is correct. Yet on my friends' Spotify I show up with my nickname and no profile picture. Is there any w...
  • Adam
  • Roadie
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Re: Disappearance of my "Followers" and "Following"

Hello...!!!. I Downloaded, Spotify application again and reset all my continuous "and Followed Followers" Do you think, that I may recover? https://www.spotify.com/es/account/overview/?utm_source=spotify&utm_medium=menu&utm_campaign=your_ac...My user...

  • Regular
  •  Hello...!!!.  🙂 I Downloaded, Spotify application again and reset all my continuous "and Followed Followers" Do you think, that I may recover?    https://www.spotify.com/es/a...
  • Adam
  • Roadie
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Deuxième sujet à propos de mon compte !

Re-bonjour, j'ai fait ce que l'on m'a dit mais j'ai toujours pas reçu du réponses, et ça me dégoute de plus avoir accés à mon compte Spotify : 1138971012. Quand j'essaie de faire "j'ai oublié mon mot de passe" ça me dit que je ne peux pas car il est ...

  • Visitor
  • Re-bonjour, j'ai fait ce que l'on m'a dit mais j'ai toujours pas reçu du réponses, et ça me dégoute de plus avoir accés à mon compte Spotify : 1138971012. Quand j'essaie de faire "j'ai oublié mo...
  • Adam
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Sync offline problems

DescriptionMy syncing offline keeps pausing, I have followed all troubleshooting steps, basically I have started syncing today for the 10th time and I can't get past 249 of 267 no matter what this is through wi-fi. A more detailed description, using ...

  • Newbie
  • Description My syncing offline keeps pausing, I have followed all troubleshooting steps, basically I have started syncing today for the 10th time and I can't get past 249 of 267 no matter what this ...
  • Adam
  • Roadie
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

My payment changes will not update.

I have been trying and trying to resubscribe using a Visa gift card online and it keeps saying that it cannot update payment details. I paid with a Visa gift card the first time. There is more than enough money on it, and it just won't work. Help!

  • Newbie
  • I have been trying and trying to resubscribe using a Visa gift card online and it keeps saying that it cannot update payment details.  I paid with a Visa gift card the first time.  There is...
  • Adam
  • Roadie
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Can't change my email

Hi, My email is set through facebook, it's an old email so I've updated it in facebook, and deleted the old ones, however spotify keeps listing my old email adress. It says I can change it on the facebook settings page, when I click through it just h...

  • Newbie
  • Hi,   My email is set through facebook, it's an old email so I've updated it in facebook, and deleted the old ones, however spotify keeps listing my old email adress. It says I can change it...
  • Adam
  • Roadie
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

problems and confusion

I pay monthly fir premium, but have lost my net recently. My phone won't even use the app because my sd reader is out on my phone.. Thing is, if I downloaded playlists from the app, even from my computer why won't it play? I mean, if I pay monthly fo...

  • Regular
  • I pay monthly fir premium, but have lost my net recently. My phone won't even use the app because my sd reader is out on my phone.. Thing is, if I downloaded playlists from the app, even from my comp...
  • Adam
  • Roadie
  • 560 Views
  • 13 replies
  • 0 likes
  • 560 Views
  • 13 replies
  • 0 likes

Can't Find another Spotify user

Hi, I have my friends spotify name and entered it using the spotify:user: method but it comes up as unknown user, as mine does when he goes thorugh the same process looking for me. What am I doing wrong? I am signed in using Spotify as I am not on fa...

  • Visitor
  • Hi, I have my friends spotify name and entered it using the spotify:user:  method but it comes up as unknown user, as mine does when he goes thorugh the same process looking for me. What am I do...
  • Adam
  • Roadie
  • 2291 Views
  • 4 replies
  • 1 likes
  • 2291 Views
  • 4 replies
  • 1 likes

How to access Play Now recommendations in emails

I use Spotify on my Lenovo PC. When I receive an email from you with recommendations and I click "Play Now" in the email it opens a login page. I'm already logged in. Why doesn't Spotify just start playing the album I selected?

  • Newbie
  • I use Spotify on my Lenovo PC. When I receive an email from you with recommendations and I click "Play Now" in the email it opens a login page. I'm already logged in. Why doesn't Spotify just start p...
  • Taylor
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

About to subscribe. Quick question about offline mode.

So today I purchased a new deck for my car so I could play songs from my iPod. Well, it turns out the stereo isn't compatible with my gen 1 iPod. So I'm kinda discouraged about that, and looking for an alternative. My question is, if I get Spotify Pr...

  • Regular
  • So today I purchased a new deck for my car so I could play songs from my iPod. Well, it turns out the stereo isn't compatible with my gen 1 iPod. So I'm kinda discouraged about that, and looking for ...
  • Adam
  • Roadie
  • 474 Views
  • 9 replies
  • 0 likes
  • Premium
  • 474 Views
  • 9 replies
  • 0 likes

Bought Unlimited (and was charged), but account still says "Free"...

Hello, A monthy ago I bought Unlimited and the charge showed up on my credit card, but (a) I was never able to get the client to recognize it and (b) now, my account at the Web site shows that I am not signed up for Unlimited, even though immdiately ...

  • Casual Listener
  • Hello,   A monthy ago I bought Unlimited and the charge showed up on my credit card, but (a) I was never able to get the client to recognize it and (b) now, my account at the Web site shows ...
  • tjlongo
  • Casual Listener
  • 237 Views
  • 2 replies
  • 0 likes
  • Account
    Unlimited
  • 237 Views
  • 2 replies
  • 0 likes

Solved!! My profile says I have a free account, but I pay Premium and I cannot cancel my suscription

Hi everybody, I want to cancel my Premium suscription for next month. The problem is that when I log in my account, It says that I have a free account (what is not true), so It doesn't offer my the chance to cancel my suscription. What should I do? I...

  • Casual Listener
  • Hi everybody, I want to cancel my Premium suscription for next month. The problem is that when I log in my account, It says that I have a free account (what is not true), so It doesn't offer my the...
  • Eneidaeida
  • Casual Listener
  • 409 Views
  • 2 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 409 Views
  • 2 replies
  • 0 likes

Cant apply payment info

Hi there. Just been trying to use the 30 days of Premium Trial, but I cant enter my VISA info. Tried 2 different cards now, in various browsers, but gets the same msg every time: Declined, please check or change payment details. Have tried to apply t...

  • Casual Listener
  • Hi there.   Just been trying to use the 30 days of Premium Trial, but I cant enter my VISA info. Tried 2 different cards now, in various browsers, but gets the same msg every time:  &nbs...
  • omadhaun
  • Casual Listener
  • 3032 Views
  • 9 replies
  • 0 likes
  • 3032 Views
  • 9 replies
  • 0 likes

spotify premium delated everything

Hi, Today I've started my 30 days of the Spotify Premium's trial. Now I've realized I've lost all my lists... What happen??? Please help me... My user name is breakingsmiles.

  • Casual Listener
  • Hi,   Today I've started my 30 days of the Spotify Premium's trial. Now I've realized I've lost all my lists... What happen???   Please help me...   My user name is breakin...
  • Peter__
  • Community Legend
  • 311 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 311 Views
  • 5 replies
  • 0 likes

Can't update payment method

When trying to update my credit card information, I get a generic error that simply says "Could not update payment details - Sorry, we could not update your payment details." I have already confirmed all of my information is correct and have used thi...

  • Casual Listener
  • When trying to update my credit card information, I get a generic error that simply says "Could not update payment details - Sorry, we could not update your payment details."   I have alread...
  • Peter__
  • Community Legend
  • 588 Views
  • 3 replies
  • 0 likes
  • 588 Views
  • 3 replies
  • 0 likes

10 hours limit?

The Spotify software keeps saying that my monthly 10 hours of free listening are up. As far as I understand 10 hours a month equals 2,5 hours a week so any given monday should be okay to start a new period of listening. But no matter how long I wait ...

  • Casual Listener
  • The Spotify software keeps saying that my monthly 10 hours of free listening are up. As far as I understand 10 hours a month equals 2,5 hours a week so any given monday should be okay to start a ne...
  • Peter__
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Changing profile picture?

I created my spotify account with my email address only, and recently decided to update it to link with my facebook. My profile picture is now being displayed on the small icon on the top right corner next to the megaphone icon that shows notificatio...

  • Casual Listener
  • I created my spotify account with my email address only, and recently decided to update it to link with my facebook. My profile picture is now being displayed on the small icon on the top right corne...
  • Peter__
  • Community Legend
  • 521 Views
  • 3 replies
  • 0 likes
  • Account
  • 521 Views
  • 3 replies
  • 0 likes