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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2934 Views
  • 0 replies
  • 8 likes
  • Security
  • 2934 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455600 Views
  • 973 replies
  • 109 likes
  • Account
  • 455600 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202017 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202017 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110271 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110271 Views
  • 72 replies
  • 12 likes

How to delete my spotify

First it said I completed my trial of 48 hours within an hour and now I want to delete my account

  • Newbie
  • First it said I completed my trial of 48 hours within an hour and now I want to delete my account
  • Joe
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
  • 192 Views
  • 1 replies
  • 0 likes

Solved!! Switched from Premium to Unlimited, still charged Premium price

Hello, I was recently in the Premium Free Trial but decided about halfway through the trail to switch to Unlimited. I was told the switch would be made on August 08, 2013 and I would be charged 4.99. I recently got charged 9.99 for Premium even thoug...

  • Casual Listener
  • Hello,   I was recently in the Premium Free Trial but decided about halfway through the trail to switch to Unlimited. I was told the switch would be made on August 08, 2013 and I would be ch...
  • ariaes
  • Casual Listener
  • 340 Views
  • 3 replies
  • 0 likes
  • 340 Views
  • 3 replies
  • 0 likes

connecting to music

I'm signed into spotify but can't listen to music. It keeps asking to start my premium even after I just charged it to my card. I updated the spotify app and the issue still continues. What do I need to do to fic this before I discontinue my account ...

  • Newbie
  • I'm signed into spotify but can't listen to music. It keeps asking to start my premium even after I just charged it to my card. I updated the spotify app and the issue still continues. What do I need...
  • Liam
  • Community Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 151 Views
  • 1 replies
  • 0 likes

Lost all my Playlists

Hi My problem started when I wanted to log in not using Facebook. After that I could not log in, in any way or shape. I tried everything. Therefore I tried to log in as a new member because I thought that it would somehow clear the memory of my brows...

  • Casual Listener
  • Hi My problem started when I wanted to log in not using Facebook. After that I could not log in, in any way or shape. I tried everything.   Therefore I tried to log in as a new member beca...
  • Hereandnow123
  • Casual Listener
  • 324 Views
  • 4 replies
  • 0 likes
  • Free
  • 324 Views
  • 4 replies
  • 0 likes

Only one company used for commercial ads?

There is only one company being advertised on my station, and not only is it for Olive Garden (Yuck!) but it's the same one, over and over. Hearing the same exact (annoying ad after every 2-3 songs for Olive Garden makes me want to cause a Spaghetti ...

  • Newbie
  • There is only one company being advertised on my station, and not only is it for Olive Garden (Yuck!) but it's the same one, over and over. Hearing the same exact (annoying ad after ev...
  • Joe
  • Community Legend
  • 275 Views
  • 1 replies
  • 1 likes
  • 275 Views
  • 1 replies
  • 1 likes

I was charged one months premium and do not know what the account

I was charged the premium month but that has not been and I would like to know where I can look to use it since I have taken the month

  • Newbie
  • I was charged the premium month but that has not been and I would like to know where I can look to use it since I have taken the month
  • Joe
  • Community Legend
  • 550 Views
  • 1 replies
  • 0 likes
  • 550 Views
  • 1 replies
  • 0 likes

Can't access spotify

My payments are going out as usual but jtoday i just for message saying I need premium to access music
What's going on? Should I stop my direct debit

  • Newbie
  • My payments are going out as usual but jtoday i just for message saying I need premium to access music<br>What's going on? Should I stop my direct debit
  • Joe
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • Premium
  • 164 Views
  • 1 replies
  • 0 likes

I'm traveling, can I use spotify in Europe?

Hi! I live in NYC and I'm traveling to Barcelona and London for 3 weekes. Wondering if I would be able to use spotify over there? Sould I do something? Thanks,

  • Newbie
  • Hi!   I live in NYC and I'm traveling to Barcelona and London for 3 weekes. Wondering if I would be able to use spotify over there? Sould I do something?   Thanks,
  • Jonahman10
  • Roadie
  • 22156 Views
  • 2 replies
  • 0 likes
  • 22156 Views
  • 2 replies
  • 0 likes

Travelling Abroad

I have a Spotify US Premium subscription account and will be travelling to Turkey and Greece for a couple of weeks. Will I be able to use my Spotify account in these countries?

  • Newbie
  • I have a Spotify US Premium subscription account and will be travelling to Turkey and Greece for a couple of weeks. Will I be able to use my Spotify account in these countries?
  • Adam
  • Roadie
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 171 Views
  • 1 replies
  • 0 likes

Trying to Change Country, Credit Card charged

I have recently cancelled my premium perscription and moved to a new country (the US from Sweden). My old Swedish account was set to charge a friends CC for the subscription because it wouldn't accept my US credit card. Now I can find no way to chang...

  • Newbie
  • I have recently cancelled my premium perscription and moved to a new country (the US from Sweden).  My old Swedish account was set to charge a friends CC for the subscription because it wouldn't...
  • Liam
  • Community Legend
  • 968 Views
  • 1 replies
  • 0 likes
  • 968 Views
  • 1 replies
  • 0 likes

E-card not arrived, wrong account subscription

Hi, I've just bought an e-card for 3 months Spotify premium to give as a present, The person didn't receive the email with the code and I accidentally activated it on my account, is it possible to disable it from my account and give it to the right p...

  • Casual Listener
  • Hi, I've just bought an e-card for 3 months Spotify premium to give as a present, The person didn't receive the email with the code and I accidentally activated it on my account, is it possible to di...
  • Adam
  • Roadie
  • 467 Views
  • 7 replies
  • 0 likes
  • 467 Views
  • 7 replies
  • 0 likes

me han cobrado dos veces spotify premium

Me habeies cobrado dos veces el sevicio spotify premium del que ya me he dado de baja incluso antes de acabar el mes completo. Por favor pido se mr devuelva el dinero en mi cuenta de nuevo. Gracias.

  • Newbie
  • Me habeies cobrado dos veces el sevicio spotify premium del que ya me he dado de baja incluso antes de acabar el mes completo. Por favor pido se mr devuelva el dinero en mi cuenta de nuevo. Gracias.
  • Adam
  • Roadie
  • 826 Views
  • 1 replies
  • 0 likes
  • Premium
  • 826 Views
  • 1 replies
  • 0 likes

Undoing Facebook Merge

Hi! We use Spotify at work - when I clicked a Spotify song on a Facebook friend's profile this morning, it linked my account to the office Spotify. I have my own personal Spotify/Facebook account. Is there any way to unlink me and make this account f...

  • Newbie
  • Hi!    We use Spotify at work - when I clicked a Spotify song on a Facebook friend's profile this morning, it linked my account to the office Spotify. I have my own personal Spotify/Fac...
  • Liam
  • Community Legend
  • 565 Views
  • 1 replies
  • 0 likes
  • 565 Views
  • 1 replies
  • 0 likes

how do I get back my old account?

Hi, I got some issues with my facebook account. I'm italian, so excuse me for my bad english. In february I joined spotify logging into it from my facebook account, then last July I accidently unlinked spotify and facebook. To fix this situation, I'v...

  • Newbie
  • Hi, I got some issues with my facebook account. I'm italian, so excuse me for my bad english.  In february I joined spotify logging into it from my facebook account, then last July I accidently...
  • Taylor
  • Community Legend
  • 1849 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1849 Views
  • 1 replies
  • 0 likes

CHARGED FOR TRIAL

Hello i have been charged for premium before i have had a chance to cancel it, i am very poor and cannot afford to pay this and need a refund asap! I am not happy about this would someone please help me

  • Newbie
  • Hello i have been charged for premium before i have had a chance to cancel it, i am very poor and cannot afford to pay this and need a refund asap! I am not happy about this would someone please help...
  • Sam
  • Spotify
  • 151 Views
  • 1 replies
  • 0 likes
  • Premium
  • 151 Views
  • 1 replies
  • 0 likes

Accounts merged without my consent

This is very confusing, so I will try and map out my every move. I created a Spotify account for a Facebook business page. I also have a Spotify account of my own which I log in through my FB. Both of these accounts have different email addresses, ho...

  • Casual Listener
  • This is very confusing, so I will try and map out my every move. I created a Spotify account for a Facebook business page. I also have a Spotify account of my own which I log in through my FB. Both...
  • Sam
  • Spotify
  • 198 Views
  • 1 replies
  • 0 likes
  • Free
  • 198 Views
  • 1 replies
  • 0 likes

facebook friends showing up are not mine

I made a Spotify account for my girlfriend on my computer so she could use it back home, but now when I use my own account, her friends show up instead of mine. I have tried disconnecting from Facebook and reinstalling but nothing is working. Any sug...

  • Casual Listener
  • I made a Spotify account for my girlfriend on my computer so she could use it back home, but now when I use my own account, her friends show up instead of mine. I have tried disconnecting from F...
  • Sam
  • Spotify
  • 345 Views
  • 3 replies
  • 0 likes
  • 345 Views
  • 3 replies
  • 0 likes

All of my playlist is gone after i logged in

lost my playlist today, dont know why, but its gone, tried http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Please-read-Missing-playlists-Premium-disappeared/td-p/61 but it didnt work, any sugestions ?

  • Casual Listener
  • lost my playlist today, dont know why, but its gone, tried http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Please-read-Missing-playlists-Premium-disappeared/td-p/61 but it d...
  • Sam
  • Spotify
  • 262 Views
  • 4 replies
  • 0 likes
  • Account
  • 262 Views
  • 4 replies
  • 0 likes