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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4512 Views
  • 0 replies
  • 9 likes
  • Security
  • 4512 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nolosabemos
  • Visitor
  • 464220 Views
  • 975 replies
  • 110 likes
  • Account
  • 464220 Views
  • 975 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205331 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205331 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113035 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113035 Views
  • 72 replies
  • 12 likes

kontonummer

hur ändrar jag bankkontonummer?

  • Newbie
  • hur ändrar jag bankkontonummer?
  • Peter__
  • Community Legend
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

Force Logout

Is there a way to foce logout all instances of my account? I have changed my password but I'm still getting the message "Spotify has been paused because is used somewhere else" spotify username is spaz926

  • Casual Listener
  • Is there a way to foce logout all instances of my account? I have changed my password but I'm still getting the message "Spotify has been paused because is used somewhere else" spotify username i...
  • Sam
  • Spotify
  • 1623 Views
  • 7 replies
  • 0 likes
  • 1623 Views
  • 7 replies
  • 0 likes

Will not accept my new payment info!

I am using a prepaid Visa to purchase Premium and it will not accept the new card info

  • Casual Listener
  • I am using a prepaid Visa to purchase Premium and it will not accept the new card info
  • Peter__
  • Community Legend
  • 565 Views
  • 5 replies
  • 0 likes
  • Account
  • 565 Views
  • 5 replies
  • 0 likes

30 day free trial after buying subscription

I changed my debit card recently and changed it on Spotify. I got another 30 day trial and the payment will come out in 30 days. Obviously I can not have 2 free trials so it does not work on my phone until payment comes out in 30 days time. I really ...

  • Visitor
  • I changed my debit card recently and changed it on Spotify. I got another 30 day trial and the payment will come out in 30 days. Obviously I can not have 2 free trials so it does not work on my phone...
  • Adam
  • Roadie
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Spotify Premium not working on iPhone 5?

I have just finished a 48 hour free trial with spotify and decided to upgrade to premium. I have recieved a reciept for the 30 day free trail and on my account it says I have an active premium account. However it has not upgraded on my Iphone 5. I ha...

  • Visitor
  • I have just finished a 48 hour free trial with spotify and decided to upgrade to premium.  I have recieved a reciept for the 30 day free trail and on my account it says I have an active premium ...
  • Taylor
  • Community Legend
  • 722 Views
  • 3 replies
  • 0 likes
  • 722 Views
  • 3 replies
  • 0 likes

Solved!! Upgraded to Premium yesterday and got charged twice

Hi, As the title says I got charged twice for a Premium update I did yesterday. By the way, I've searched the Spotify site for a simple contact info, but with no luck, is this forum really the only way to get in contact for support issues? ben

  • Newbie
  • Hi,    As the title says I got charged twice for a Premium update I did yesterday.   By the way, I've searched the Spotify site for a simple contact info, but with no luck, is ...
  • user-removed
  • Not applicable
  • 315 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 315 Views
  • 1 replies
  • 0 likes

Can't get my playlists back

Hi! Somehow all my playlists have disappeared and I've tried everything listed to get them back without success. I lost my premium aswell somehow and I think it's possible that I've got two subsciptions now. Can you see if you can get them back for m...

  • Casual Listener
  • Hi!   Somehow all my playlists have disappeared and I've tried everything listed to get them back without success. I lost my premium aswell somehow and I think it's possible that...
  • Taylor
  • Community Legend
  • 418 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 418 Views
  • 1 replies
  • 0 likes

What is my account name!!

This is sad...I know...but I have at least three devices (wife and two sons) with Spotify and a fourth device for my neice. All get paid for by the same Paypal acct and I have subscription IDs. However, it was only after refreshing my sons' devices t...

  • Newbie
  • This is sad...I know...but I have at least three devices (wife and two sons) with Spotify and a fourth device for my neice.  All get paid for by the same Paypal acct and I have subscription IDs....
  • Taylor
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Solved!! Downloading my collection to itunes

I have gone to help[p, to itunes, to bing, to RSS, to community help and have been trying for over a month and at least 5 hours of trying this and that, Does anyone out there, KNOW HOW to download my spotify collection into itunes. I will pay ONE MIL...

  • Regular
  •  I have gone to help[p, to itunes, to bing, to RSS, to community help and have been trying for over a month and at least 5 hours of trying this and that,  Does anyone out there, KNOW HOW ...
  • bahiz
  • Newbie
  • 97272 Views
  • 8 replies
  • 0 likes
  • 97272 Views
  • 8 replies
  • 0 likes

advertising doesn't work for me

Hi, I've been using spotify for over a year for free and I sometimes thing about upgrading but the upgrading options never work for me so I continue using the free version. I mostly want to use spotify on my iphone while jogging and make playlists. T...

  • Newbie
  • Hi, I've been using spotify for over a year for free and I sometimes thing about upgrading but the upgrading options never work for me so I continue using the free version. I mostly want to use spoti...
  • Peter__
  • Community Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Solved!! Facebook Error.

So i bought premium, and after that i accidentally clicked disconnect from facebook. so what happened next was it split my account into two, One spotify and one facebook. Now i can't get them back together.It gives me error when im trying to connect ...

  • Casual Listener
  • So i bought premium, and after that i accidentally clicked disconnect from facebook.  so what happened next was it split my account into two, One spotify and one facebook. Now i can't get them ...
  • Greg
  • Roadie
  • 1935 Views
  • 29 replies
  • 0 likes
  • 1935 Views
  • 29 replies
  • 0 likes

spotify movistar

¿Cómo cambio mi suscripción unilimited, a la oferta de movistar premiun? ¿Tengo que cerrar la antigua antes de darme de alta en la nueva?

  • Casual Listener
  • ¿Cómo cambio mi suscripción unilimited, a la oferta de movistar premiun? ¿Tengo que cerrar la antigua antes de darme de alta en la nueva?
  • user-removed
  • Not applicable
  • 479 Views
  • 2 replies
  • 0 likes
  • 479 Views
  • 2 replies
  • 0 likes

Multiple issues. 1. Can't connect ipod or iphone to Mac. 2. Can't use premium on either device.

I cannot use my Ipod or Iphone as a spotify premium user, it simply gives me the option of using the radio version. I had ran through my trial period when it initially occurred and thought perhaps it was just the trial period that was the issue, but ...

  • Casual Listener
  • I cannot use my Ipod or Iphone as a spotify premium user, it simply gives me the option of using the radio version. I had ran through my trial period when it initially occurred and thought perhaps it...
  • Peter__
  • Community Legend
  • 611 Views
  • 3 replies
  • 0 likes
  • 611 Views
  • 3 replies
  • 0 likes

Student discount

I have used the student discount on another account for premium but i have cancelled premium on that account, how do i use the student discount on another account as it says ive already used it

  • Casual Listener
  • I have used the student discount on another account for premium but i have cancelled premium on that account, how do i use the student discount on another account as it says ive already used it
  • Katiealgieri
  • Casual Listener
  • 298 Views
  • 2 replies
  • 0 likes
  • 298 Views
  • 2 replies
  • 0 likes

Solved!! If its free??

Then why the need for any Credit card info Whatsoever??? This is complete BS! Free means FREE!! No credit card no stinking trial period!! What the hell is the matter with people these days? Can't trust even Spotify to be truthfull? What a scam back t...

  • Newbie
  • Then why the need for any Credit card info Whatsoever??? This is complete BS! Free means FREE!! No credit card no stinking trial period!! What the hell is the matter with people these days? Can't tru...
  • Peter__
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Can not get a new password

Dear Spotify, I lost my password for my account in June and tried to get a new one. However it did not work, it might be since I had the account connected to my facebook account. I have emailed you twice but no answer. My case number is # 00777174. P...

  • Casual Listener
  • Dear Spotify,   I lost my password for my account in June and tried to get a new one. However it did not work, it might be since I had the account connected to my facebook account. I have em...
  • Greg
  • Roadie
  • 578 Views
  • 8 replies
  • 0 likes
  • 578 Views
  • 8 replies
  • 0 likes

Can I use Spotify for free on my Blackberry

Hey all together, I just downloaded Spotify for my BlackBerry Curve 9360 and I don't use Spotify premium. Can I use the app anyways or do I need a premium account? Because it seams to work for free. I'm kinda confused. All the best, Ally

  • Newbie
  • Hey all together, I just downloaded Spotify for my BlackBerry Curve 9360 and I don't use Spotify premium. Can I use the app anyways or do I need a premium account? Because it seams to work for ...
  • Peter__
  • Community Legend
  • 688 Views
  • 4 replies
  • 0 likes
  • 688 Views
  • 4 replies
  • 0 likes

NEED HELP with Payment issues

I was charged for a full year suscription $127 which I DID NOT authorize. I authorized a monthly payment. I need a refund but i Cannot find a phone number to call besides a contact form that I filled out. I filled the form and it's been over a week t...

  • Newbie
  • I was charged for a full year suscription $127  which I DID NOT authorize. I authorized a monthly payment.  I need a refund but i Cannot find a phone number to call besides a contact form t...
  • Peter__
  • Community Legend
  • 203 Views
  • 2 replies
  • 0 likes
  • 203 Views
  • 2 replies
  • 0 likes

Regretted downgrade to "Unlimited" - What Now ?!

Well, I'll try to describe my problem in this forum - since Spotify appearently don't find my payments good enough to provide chat support (maybe I'm wrong - but I couldn't find any). I have downgraded my account from Premium to Unlimited, which will...

  • Casual Listener
  • Well, I'll try to describe my problem in this forum - since Spotify appearently don't find my payments good enough to provide chat support 😉 (maybe I'm wrong - but I couldn't find any).   I...
  • Peter__
  • Community Legend
  • 337 Views
  • 4 replies
  • 0 likes
  • 337 Views
  • 4 replies
  • 0 likes

Unable to use current premium username and password to log onto TiVo box

Very frustrating. Virgin Media unable to help even after sending an engineer round. Any suggestions would be gratefully received

  • Casual Listener
  • Very frustrating. Virgin Media unable to help even after sending an engineer round. Any suggestions would be gratefully received
  • Peter__
  • Community Legend
  • 362 Views
  • 3 replies
  • 0 likes
  • 362 Views
  • 3 replies
  • 0 likes