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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Nileshgarchar
  • Visitor
  • 263343 Views
  • 515 replies
  • 34 likes
  • Account
    Free
  • 263343 Views
  • 515 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13040 Views
  • 6 replies
  • 11 likes
  • Security
  • 13040 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529316 Views
  • 989 replies
  • 113 likes
  • Account
  • 529316 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128104 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128104 Views
  • 74 replies
  • 12 likes

No more Facebook

Hi. I have just started a new Spotify account becouse my old one was connected thru Facebook. Since i do not want a account on Facebook any more, i decided to delete this account. But this affected my old Spotify account, so i no longer could log in....

  • Casual Listener
  • Hi.   I have just started a new Spotify account becouse my old one was connected thru Facebook. Since i do not want a account on Facebook any more, i decided to delete this account. &nbs...
  • Adam
  • Roadie
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Recover deleted playlist

hi, I accidently deleted my playlist Party party and wonder if there is any way to restore it somehow? would be thankful for answers. my username is gidefjord92

  • Newbie
  • hi, I accidently deleted my playlist Party party and wonder if there is any way to restore it somehow? would be thankful for answers. my username is gidefjord92
  • Adam
  • Roadie
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

subscription status

I sighned up for 30 day trial and recieved an email confirmation but my account status says i'm using "spotify free". How do I correct this?

  • Newbie
  • I sighned up for 30 day trial and recieved an email confirmation but my account status says i'm using "spotify free". How do I correct this?
  • Adam
  • Roadie
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Unknown Device

My Account is in use by an unrecognized device. Is there a way to kick certain devices but not delete my actual music? I have over 2 Gigabytes of songs, but I do not want to have to search all the songs again! Thanks!

  • Casual Listener
  • My Account is in use by an unrecognized device. Is there a way to kick certain devices but not delete my actual music? I have over 2 Gigabytes of songs, but I do not want to have to search all the so...
  • Adam
  • Roadie
  • 954 Views
  • 1 replies
  • 0 likes
  • 954 Views
  • 1 replies
  • 0 likes

Resetting password doesn't work!

It looks like it works but than the system says that my e-mail is already being registred with another account. Please Help!

  • Casual Listener
  • It looks like it works but than the system says that my e-mail is already being registred with another account. Please Help!
  • Peter__
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Not getting premium (using web player)

Hi, I've upgraded to Premium a few day ago, and I'm still getting ads. I'm using the web player (in Chrome, under Linux). I tried logging out, then back in, still getting ads. Not sure what to do...

  • Casual Listener
  • Hi, I've upgraded to Premium a few day ago, and I'm still getting ads. I'm using the web player (in Chrome, under Linux). I tried logging out, then back in, still getting ads. Not sure what t...
  • mblais
  • Casual Listener
  • 305 Views
  • 4 replies
  • 0 likes
  • 305 Views
  • 4 replies
  • 0 likes

spotify account

I opened my account on spotifyfree while living in Spain, now I moved to Mexico, I have changed the country on my profile, but I can't use my account beaus it says I have exceed the 14 days allowed to use in a foreign country, what should I do?

  • Newbie
  • I opened my account on spotifyfree while living in Spain, now I moved to Mexico, I have changed the country on my profile, but I can't use my account beaus it says  I have exceed the 14 days all...
  • Peter__
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Moving to country with no spotify

Hello all, What can I do with my account after I move to India for 6 months and want to keep on listening and finding music? I understood that my account will not work (except on offline mode) and it should be activated once a month by being online.....

  • Newbie
  • Hello all,   What can I do with my account after I move to India for 6 months and want to keep on listening and finding music?   I understood that my account will not work (except o...
  • Peter__
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Account issues

I have been using Spotify Premium on my iPhone for several months. I downloaded Spotify for my MacBook and when I sign in it does not recognize that I have a Premium membership. What do I need to do to fix this? Thanks for your time!

  • Visitor
  • I have been using Spotify Premium on my iPhone for several months. I downloaded Spotify for my MacBook and when I sign in it does not recognize that I have a Premium membership. What do I need to do ...
  • Peter__
  • Community Legend
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

My Spotify Premium isnt working, i got it through Sonera

Hello, i've been using Spotify Premium almost a year and i am getting it through a local operator Sonera. Today i called Sonera and asked why it isnt working like it should (on my Spotify account it says that i am using free and on my Sonera account ...

  • Newbie
  • Hello, i've been using Spotify Premium almost a year and i am getting it through a local operator Sonera. Today i called Sonera and asked why it isnt working like it should (on my Spotify account it ...
  • Peter__
  • Community Legend
  • 555 Views
  • 3 replies
  • 0 likes
  • 555 Views
  • 3 replies
  • 0 likes

log in impossible

I had to create a new spotify account becouse its impossible to me to log in back to my old spotify account since i ereased my facebook account!!! The thing is that i ve been paying for the last months for my premiun account and im not able to log in...

  • Casual Listener
  • I had to create a new spotify account becouse its impossible to me to log in back to my old spotify account since i ereased my facebook account!!! The thing is that i ve been paying for the last mont...
  • Peter__
  • Community Legend
  • 510 Views
  • 1 replies
  • 0 likes
  • 510 Views
  • 1 replies
  • 0 likes

"Credit card about to expire" message still comes after updating card information

Me and a family member use the same Premium account, and she, being the person who takes care of the subscription payment, recently updated her new card information after Spotify sent a message about her old credit card (the one she has been paying t...

  • Visitor
  • Me and a family member use the same Premium account, and she, being the person who takes care of the subscription payment, recently updated her new card information after Spotify sent a message about...
  • Peter__
  • Community Legend
  • 2254 Views
  • 5 replies
  • 0 likes
  • 2254 Views
  • 5 replies
  • 0 likes

I can't login!

I can't login to my Spotify! Keeps saying error 410!

  • Casual Listener
  • I can't login to my Spotify! Keeps saying error 410!
  • Taylor
  • Community Legend
  • 349 Views
  • 3 replies
  • 0 likes
  • 349 Views
  • 3 replies
  • 0 likes

All my Spotify playlist's are gone!!

Hi My spotify subscription just ended the other day and I then found out all my playlists are gone and I am not going to resubscribe to a profile that is completely cleansed from what I have build up over the past year Username: [snip-mod edit] I am ...

  • Newbie
  • Hi   My spotify subscription just ended the other day and I then found out all my playlists are gone and I am not going to resubscribe to a profile that is completely cleansed from what I ha...
  • Taylor
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Bought premium, it disappeared

I just bought premium with an E-Card, first it didnt work on my iPhone, now it doesnt work anywhere, it says im running on spotify free, really need help !!!!!!!!

  • Newbie
  • I just bought premium with an E-Card, first it didnt work on my iPhone, now it doesnt work anywhere, it says im running on spotify free, really need help !!!!!!!!
  • Taylor
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Just bought spotify premium and I cannot use it on my ipone

Gave all my card information for spotify premium and my account details confirm i have a premium account. I cannot play any on demand music on my phone, only radio as it says i need a premium account. I have logged in and out and deleted and reinstal...

  • Newbie
  • Gave all my card information for spotify premium and my account details confirm i have a premium account.   I cannot play any on demand music on my phone, only radio as it says i need a prem...
  • Taylor
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Being charged for 30 day free trail

This is the second attempted at getting this problem resolved. I am being charged for the 30 day free trail period. Please correct this.

  • Casual Listener
  • This is the second attempted at getting this problem resolved. I am being charged for the 30 day free trail period. Please correct this.
  • Taylor
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Charges - Unapproved

I was charged 3 times for this service without approval. I have not been charged for June and July yet. Who do I contact to dispute these charges before I get charged again?

  • Newbie
  • I was charged 3 times for this service without approval.   I have not been charged for June and July yet.  Who do I contact to dispute these charges before I get charged again?
  • Jamie
  • Spotify Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Spotify telling me I don't have a Premium account?

Hello, i have a problem with my spotify account. I use spotify with a connection of the german t-mobile since a long time. I had a mobile phone contract at t-mobile and i connected my spotify account with this phone number. Since the 24th june this m...

  • Regular
  • Hello,   i have a problem with my spotify account.  I use spotify with a connection of the german t-mobile since a long time. I had a mobile phone contract at t-mobile and i connect...
  • Jamie
  • Spotify Legend
  • 548 Views
  • 7 replies
  • 0 likes
  • 548 Views
  • 7 replies
  • 0 likes

Solved!! Spotify premium for just 18 days?

Hello, on 16.05.13 I have created my account on Spotify, got 30-days trial and then decided not to renew it. On 16.06.2013 my premium subscription expired. Meanwhile I linked my credit card to PayPal, so on 28.06.2013 Spotify took my 20 PLN and enabl...

  • Newbie
  • Hello, on 16.05.13 I have created my account on Spotify, got 30-days trial and then decided not to renew it. On 16.06.2013 my premium subscription expired. Meanwhile I linked my credit card to PayP...
  • Liam
  • Community Legend
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes