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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80329 Views

9 replies

2 likes

Account
Login
  • 80329 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653597 Views

13 replies

4 likes

Account
  • 653597 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

733993 Views

18 replies

29 likes

  • 733993 Views
  • 18 replies
  • 29 likes

My premium isn't working on my iphone

EXTREMELY frustrating I bought premium so I could finally listen to music on my phone, and it's not even letting me listen to my playlists. I go to click on them and it's still saying "Only premium users can stream on demand." Ummmmmm I am a premium ...

Casual Listener

EXTREMELY frustrating   I bought premium so I could finally listen to music on my phone, and it's not even letting me listen to my playlists. I go to click on them and it's still saying "Onl...

MattSuda

Spotify Star

1043 Views

3 replies

0 likes

  • 1043 Views
  • 3 replies
  • 0 likes

Reload Content

Can the songs loaded be deleted from my phone and then reloaded? I added more songs to the playlist and not sure what to do .

Newbie

Can the songs loaded be deleted from my phone and then reloaded?  I added more songs to the playlist and not sure what to do .

Peter__

Community Legend

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Solved!! Credit card needed to use gift card?

I plan on buying one of the Spotify gift cards available at Target to purchase myself a subscription, and I also plan to purchase one for a friend. Do I have to have a credit card/Paypal account on file to even use the gift card to buy a subscription...

Roadie

I plan on buying one of the Spotify gift cards available at Target to purchase myself a subscription, and I also plan to purchase one for a friend. Do I have to have a credit card/Paypal account on f...

bobz5460

Newbie

7376 Views

4 replies

0 likes

  • 7376 Views
  • 4 replies
  • 0 likes

Premium account Won't Work On IPHONE 4S

Hello Communtiy Today I got my free trial and I'm already having issues before listeningIt tells me that I need to upgrade my account. A friend got one today too and he says that it only works on a computer. I honestly got this account to use it main...

Newbie

Hello Communtiy Today I got my free trial and I'm already having issues before listening It tells me that I need to upgrade my account. A friend got one today too and he says that it only works ...

Peter__

Community Legend

690 Views

1 replies

1 likes

  • 690 Views
  • 1 replies
  • 1 likes

My premium is not working.

So I upgraded to premium and I even got a receipt through my email but when I went to my app and wanted to listen on demand it said that I had to become a premium user. So I logged out and even reinstalled it and nothing. It's been hours since I upgr...

Newbie

So I upgraded to premium and I even got a receipt through my email but when I went to my app and wanted to listen on demand it said that I had to become a premium user. So I logged out and even reins...

Peter__

Community Legend

448 Views

5 replies

0 likes

  • 448 Views
  • 5 replies
  • 0 likes

Local Music Not Syncing to iPhone and iPad

I am a Premium user, and in the past have been able to sync my music on local files on my computer to my iPhone. Yet, I began having issues about a month ago, so I reinstalled the applications on my iPhone, iPad, and Computer. Yet, I am still not abl...

Casual Listener

I am a Premium user, and in the past have been able to sync my music on local files on my computer to my iPhone. Yet, I began having issues about a month ago, so I reinstalled the applications on my ...

Peter__

Community Legend

747 Views

1 replies

0 likes

  • 747 Views
  • 1 replies
  • 0 likes

Felbelastnng for abonnement.

Jeg har kun en spotifykonto, men belastes 3 ganger pr mnd. Nå har jeg prøvd alle kanaler og er oppgtt!!!!!

Newbie

Jeg har kun en spotifykonto, men belastes 3 ganger pr mnd. Nå har  jeg prøvd alle kanaler og er oppgtt!!!!!

Peter__

Community Legend

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

download from spotify to pc

Hi, is there any way to upgrade my account in order to have a feature to download some of my favorite songs to my pc?

Newbie

    Hi, is there any way to upgrade my account in order to have a feature to download some of my favorite songs to my pc?

Peter__

Community Legend

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Solved!! Why does my profile have my IP address and is that public?

In my forum account it shows my last used IP address.Is this made public information?If so, whyyyyyyyyyy?

Regular

In my forum account it shows my last used IP address. Is this made public information? If so, whyyyyyyyyyy?

foxmuel

Regular

819 Views

2 replies

0 likes

  • 819 Views
  • 2 replies
  • 0 likes

Subscription doesn't work

Paying for Premium...can't download playlists on my android. Says "premium account required". Restated. Deleted app. Cleared cache. Logged out. Everything. Doesn't work. .....So you guys just like taking my money or what?

Casual Listener

Paying for Premium...can't download playlists on my android. Says "premium account required". Restated. Deleted app. Cleared cache. Logged out. Everything. Doesn't work.   .....So you guys j...

user-removed

Not applicable

406 Views

2 replies

0 likes

  • 406 Views
  • 2 replies
  • 0 likes

Paid for premium, logged in with username, still have ads

This is quite frustrating and I know that a lot of others have talked about this already but nothing I try seems to help. I've signed in with my username, not email, and when I go to my profile it says I have an active premium account. I've signed in...

Casual Listener

This is quite frustrating and I know that a lot of others have talked about this already but nothing I try seems to help. I've signed in with my username, not email, and when I go to my profile it sa...

user-removed

Not applicable

399 Views

3 replies

0 likes

  • 399 Views
  • 3 replies
  • 0 likes

Just bought premium, but it's not working!

Kinda frustrated, I just signed up for premium so that I could get my music on my iPhone, but I can't listen to anything, just says that I need to get premium to stream, but my account-info says that I have an active premium account already. What do ...

Newbie

Kinda frustrated, I just signed up for premium so that I could get my music on my iPhone, but I can't listen to anything, just says that I need to get premium to stream, but my account-info says that...

user-removed

Not applicable

1439 Views

16 replies

0 likes

  • 1439 Views
  • 16 replies
  • 0 likes

Offline playlist.

my offiline won't work at all. no songs will sync! Why is this happening ?

Music Fan

my offiline won't work at all. no songs will sync! Why is this happening ?

AidanQ10

Music Fan

1333 Views

15 replies

0 likes

  • 1333 Views
  • 15 replies
  • 0 likes

Solved!! premium account not working

hello just bought a premium account it doesnt work.. ive got my recieve ticket on my email but it doesnt work i tried every thing but it doesnt work anyone who can help me thank you!

Casual Listener

hello just bought a premium account it doesnt work.. ive got my recieve ticket on my email but it doesnt work i tried every thing but it doesnt work anyone who can help me thank you!

jaleesaa

Casual Listener

673 Views

5 replies

0 likes

  • 673 Views
  • 5 replies
  • 0 likes

Another spotify premium account not working

I signed up for the free 30 day premium trial today and cannot play starred tracks or playlists on my phone. I don't want to waste my free days. Please fix this problem!

Newbie

I signed up for the free 30 day premium trial today and cannot play starred tracks or playlists on my phone. I don't want to waste my free days. Please fix this problem!

jacob_tullis

Music Fan

506 Views

2 replies

0 likes

  • 506 Views
  • 2 replies
  • 0 likes

Subscribed for Unlimited but not working!

I've just subscribed and paid for unlimited use and it says on my account that its all fine and set up, but when i log in to spotify its still telling me i've used up my 10 hours of listening time and wont play anything.. how doi fix this?!

Newbie

I've just subscribed and paid for unlimited use and it says on my account that its all fine and set up, but when i log in to spotify its still telling me i've used up my 10 hours of listening time an...

SilverLotus

Newbie

1353 Views

13 replies

0 likes

  • 1353 Views
  • 13 replies
  • 0 likes

Solved!! My Premium isn't working

Hi i upgraded my account to premium but it isn't working on my PC or my iPhone i have tried everything on this fourm but nothing did work any help please.

Casual Listener

Hi i upgraded my account to premium but it isn't working on my PC or my iPhone i have tried everything on this fourm but nothing did work any help please.

o-dogg98

Casual Listener

1040 Views

2 replies

1 likes

  • 1040 Views
  • 2 replies
  • 1 likes

I have 2 accounts and want to delete one

A few days ago I created an account linking it with Facebook, and today I logged out and entered again but it seems like I created a new one because I didn't follow anyone and they didn't follow me, so I started doing every step again. To my surprise...

Newbie

A few days ago I created an account linking it with Facebook, and today I logged out and entered again but it seems like I created a new one because I didn't follow anyone and they didn't follow me, ...

user-removed

Not applicable

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Won't recognize Premium

Hi There! I've bought Premium this evening. First it all worked fine until the music stopped and all that happens when i click on a new "grey" track on my Iphone i get the message : "Premium required". When i log in to spotify from my computer its ju...

Newbie

Hi There!  I've bought Premium this evening.  First it all worked fine until the music stopped and all that happens when i click on a new "grey" track on my Iphone i get the message :&nb...

user-removed

Not applicable

444 Views

2 replies

1 likes

  • 444 Views
  • 2 replies
  • 1 likes

Where is my premium?

I made a post as chuckhollywood but can't log back in that name on the forums for some reason ? So I made another. This is the account I want as my Spotify Its attached to my facebook I just ordered the Premium and can not log in. Everytime I log in ...

Newbie

I made a post as chuckhollywood but can't log back in that name on the forums for some reason ? So I made another. This is the account I want as my Spotify Its attached to my facebook  I just or...

Peter__

Community Legend

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes