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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4557 Views
  • 1 replies
  • 9 likes
  • Security
  • 4557 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464643 Views
  • 976 replies
  • 111 likes
  • Account
  • 464643 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205433 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205433 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113141 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113141 Views
  • 72 replies
  • 12 likes

I can't renew my subscription, it tells me I got I don't have any funds etc.

I'm using the same card as last month, and the months before.... The bank say there is no reason whatsoever there should be a problem, I do have funds and the card is valid. I get these annoying e-mails a couple of times a year. WHY ?

  • Casual Listener
  • I'm using the same card as last month, and the months before....  The bank say there is no reason whatsoever there should be a problem,   I do have funds and the card is valid.  ...
  • Sigge77
  • Casual Listener
  • 487 Views
  • 6 replies
  • 0 likes
  • 487 Views
  • 6 replies
  • 0 likes

I can't cancel my subscription

I set up an account through Facebook and now that's I'm trying to cancel it keeps directing me to a page to re-enter my Facebook password but then nothing happens.

  • Newbie
  • I set up an account through Facebook and now that's I'm trying to cancel it keeps directing me to a page to re-enter my Facebook password but then nothing happens.
  • Adam
  • Roadie
  • 413 Views
  • 5 replies
  • 0 likes
  • 413 Views
  • 5 replies
  • 0 likes

Premium Resubscribing Issues

Hello All- Thank you for checking this thread out! I was subscribed to premium back when I had an iPod touch which I eventually lost so I deleted my premium and kept my free subscription. Now I have an adroid phone and am trying to rsubscribe to prem...

  • Newbie
  • Hello All-   Thank you for checking this thread out! I was subscribed to premium back when I had an iPod touch which I eventually lost so I deleted my premium and kept my free subscription. ...
  • Adam
  • Roadie
  • 288 Views
  • 3 replies
  • 0 likes
  • 288 Views
  • 3 replies
  • 0 likes

Cancelled my Spotify Trial before expiration date, but still charged.

Hi, I cancelled my subscription on the 18th (Today). However, I just noticed that I was already billed for next month. My "Receipt" says that I was billed on June 19th. However, it is Still June 18th. Any chance this will be nulled and void? Edit: At...

  • Casual Listener
  • Hi, I cancelled my subscription on the 18th (Today). However, I just noticed that I was already billed for next month. My "Receipt" says that I was billed on June 19th. However, it is Still June 18th...
  • chrisdevward
  • Casual Listener
  • 351 Views
  • 2 replies
  • 0 likes
  • 351 Views
  • 2 replies
  • 0 likes

Latest patch added timelimit?

Hi! I''ve been using spotify since the early closed beta in Sweden and before today I've never had the timelimit restrictions to my account that other free users had. But when I updated spotify this morning my timelimit had suddenly been reached and ...

  • Casual Listener
  • Hi! I''ve been using spotify since the early closed beta in Sweden and before today I've never had the timelimit restrictions to my account that other free users had. But when I updated spotify thi...
  • Lyrael84
  • Casual Listener
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

Lost playlist and accounts linked

OK so I posted earlier about not being able to sign up for spotify premium as binx90. I decided just to make a new account and then try and transfer my playlists. I got the new account and got the premium to work. However, somehow it linked to my fac...

  • Casual Listener
  • OK so I posted earlier about not being able to sign up for spotify premium as binx90.  I decided just to make a new account and then try and transfer my playlists.  I got the new account an...
  • Adam
  • Roadie
  • 933 Views
  • 2 replies
  • 0 likes
  • Account
    Facebook
    Playlists deleted
  • 933 Views
  • 2 replies
  • 0 likes

When does the premium billing cycle begin?

I just signed up for premium. Will I be charged for June even though I am ordering Premium on the 18th? Or will my next bill be on the 18th of July? Thanks!

  • Newbie
  • I just signed up for premium. Will I be charged for June even though I am ordering Premium on the 18th? Or will my next bill be on the 18th of July?   Thanks!
  • Adam
  • Roadie
  • 6422 Views
  • 1 replies
  • 0 likes
  • Payment
  • 6422 Views
  • 1 replies
  • 0 likes

Splitting Facebook & Spotify Accounts

Hi all, I currently have Spotify Premium and Facebook merged together into one account (IE I use Facebook to log in). I want to de-activate my Facebook but not lose my Spotify Premium since I pay for it. Is there any way that I can split the accounts...

  • Newbie
  • Hi all,   I currently have Spotify Premium and Facebook merged together into one account (IE I use Facebook to log in).  I want to de-activate my Facebook but not lose my Spotify Premiu...
  • Peter__
  • Community Legend
  • 3511 Views
  • 1 replies
  • 0 likes
  • 3511 Views
  • 1 replies
  • 0 likes

48 hours? Really confused.

Hi, so, a few days ago I finally downloaded the Spotify app onto my iPhone (4). It said that I had 48 hours left of my trial, and so I deleted the app right before my trial ended, figuring it wouldn't really be of much use afterwards. Today, I decide...

  • Newbie
  • Hi, so, a few days ago I finally downloaded the Spotify app onto my iPhone (4). It said that I had 48 hours left of my trial, and so I deleted the app right before my trial ended, figuring it wouldn'...
  • Peter__
  • Community Legend
  • 4819 Views
  • 6 replies
  • 0 likes
  • 4819 Views
  • 6 replies
  • 0 likes

Solved!! Lost my 1 and only spotify playlist

I was using spotify web player earlier yesterday on my desktop. Then, I went and got on my laptop to sign in to that same account, but i accidentally clicked "Sign up with Facebook" instead of "Log in with facebook". Some one told me to sign with my ...

  • Visitor
  • I was using spotify web player earlier yesterday on my desktop. Then, I went and got on my laptop to sign in to that same account, but i accidentally clicked "Sign up with Facebook" instead of "Log i...
  • Sam
  • Spotify
  • 420 Views
  • 4 replies
  • 0 likes
  • 420 Views
  • 4 replies
  • 0 likes

Double billing

Hello - I signed up for a free month of service of Spotify, but then decided to purchase an annual subscription for $119.88. I was charged the $119.88 and it is pending as of June 17 on my credit card, but I was also charged an additional $4.99 on th...

  • Newbie
  • Hello - I signed up for a free month of service of Spotify, but then decided to purchase an annual subscription for $119.88.  I was charged the $119.88 and it is pending as of June 17 on my cred...
  • Sam
  • Spotify
  • 261 Views
  • 2 replies
  • 0 likes
  • 261 Views
  • 2 replies
  • 0 likes

Solved!! can't buy Spotify for someone in USA was able to before

I have bought spotify online in the past for friends. 3 times to be exact. I went to do the same now and it says Ecards are not available at this time in my country (USA)... when did this change? someone please advise. thanks!

  • Newbie
  • I have bought spotify online in the past for friends. 3 times to be exact. I went to do the same now and it says Ecards are not available at this time in my country (USA)... when did this change? som...
  • Taylor
  • Community Legend
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Spotify social doesn't work

I am a premium user and have just installed Spotify on my Mac OS 10.8.4 Is there a bug with this operating system? Spotify social is not working...

  • Newbie
  • I am a premium user and have just installed Spotify on my Mac OS 10.8.4 Is there a bug with this operating system? Spotify social is not working...
  • Sam
  • Spotify
  • 507 Views
  • 3 replies
  • 1 likes
  • 507 Views
  • 3 replies
  • 1 likes

why can't I buy an e-card anymore?

I was always able to buy e-Cards for my friends birthdays and what not, and now not only is it a hassle to find the e-Card page, it says it's not available in my country (USA), and instead the only other option I am giving is to go buy the cards at T...

  • Casual Listener
  • I was always able to buy e-Cards for my friends birthdays and what not, and now not only is it a hassle to find the e-Card page, it says it's not available in my country (USA), and instead the only o...
  • Sam
  • Spotify
  • 579 Views
  • 7 replies
  • 0 likes
  • 579 Views
  • 7 replies
  • 0 likes

Password issues & Hotmail not working

Hello all, I'm new to these forums so hopefully someone can help me. Just to start off, this is a throw away account, I needed to make this to get some help. What's the problem? Well, for somereason I have completely forgotten my password to my main ...

  • Casual Listener
  • Hello all, I'm new to these forums so hopefully someone can help me. Just to start off, this is a throw away account, I needed to make this to get some help.   What's the problem? Well, fo...
  • Adam
  • Roadie
  • 3532 Views
  • 6 replies
  • 0 likes
  • 3532 Views
  • 6 replies
  • 0 likes

Solved!! can't access my account & lost all music

Hi, Here's the situation: I deleted an e-mail account before I remembered to change the address in my Spotify profile. Then I noticed I have forgotten my Spotify password. Therefore, if I request a new password, I can't read the e-mail Spotify sends ...

  • Casual Listener
  • Hi,   Here's the situation: I deleted an e-mail account before I remembered to change the address in my Spotify profile. Then I noticed I have forgotten my Spotify password. Therefore, if I ...
  • Liam
  • Community Legend
  • 785 Views
  • 3 replies
  • 0 likes
  • 785 Views
  • 3 replies
  • 0 likes

Solved!! How to switch from a fecebook account to another ?

Hello, I use a Premium subscription, linked to my actual Facebook account. Actually, I'd like to use another facebook account and consenquently being able to log in to Spotify with this new one. How can I do that ? Is there any way to transfer everyt...

  • Newbie
  • Hello,    I use a Premium subscription, linked to my actual Facebook account.  Actually, I'd like to use another facebook account and consenquently being able to log in to Spotify w...
  • Peter__
  • Community Legend
  • 5866 Views
  • 5 replies
  • 0 likes
  • 5866 Views
  • 5 replies
  • 0 likes

Solved!! I purchased spotify premium, but it isn't working

hello i haw payed tvice for spotify premium and the moony haw left the banck but i hawent got the premium yet. plus i hawent got an confermation from spotify. this is somthing in my minde that shooldent haw happend. sincerly alexander.

  • Casual Listener
  • hello i haw payed tvice for spotify premium and the moony haw left the banck but i hawent got the premium yet. plus i hawent got an confermation from spotify. this is somthing in my minde that shoold...
  • alex_ordemann
  • Casual Listener
  • 686 Views
  • 5 replies
  • 0 likes
  • 686 Views
  • 5 replies
  • 0 likes

Solved!! Payment Card Changed

Hi there I had a new bank card issued and didn't change it here prior to an attempted payment. I then changed the card and made a new payment (£9.99 has come out of my account but is not appearing on my receipts yet) and account is still showing as '...

  • Casual Listener
  • Hi there   I had a new bank card issued and didn't change it here prior to an attempted payment. I then changed the card and made a new payment (£9.99 has come out of my account but is not a...
  • a_dooney
  • Casual Listener
  • 758 Views
  • 9 replies
  • 0 likes
  • 758 Views
  • 9 replies
  • 0 likes

free spotify

Hello I justo started using spotify con muy móviles with the premium 48h tryout and no i would like todo know ir un muy móviles i can hace spotify free and how can i do that?

  • Casual Listener
  • Hello 🙂 I justo started using spotify con muy móviles with the premium 48h tryout and no i would like todo know ir un muy móviles i can hace spotify free and how can i do that?
  • Jamie
  • Spotify Legend
  • 353 Views
  • 3 replies
  • 0 likes
  • 353 Views
  • 3 replies
  • 0 likes