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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2798 Views
  • 0 replies
  • 8 likes
  • Security
  • 2798 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455061 Views
  • 973 replies
  • 109 likes
  • Account
  • 455061 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1201674 Views
  • 119 replies
  • 116 likes
  • Account
  • 1201674 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110065 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110065 Views
  • 72 replies
  • 12 likes

Solved!! [Desktop][Playlists] Spotify Sort options

When sorting the songs in a list, like...say..."Liked Songs" it would be wonderful if the sort I see in the desktop app would match the order that the songs are playing in. For example "Use Me" is followed by "The Upside" in the list, but when playin...

  • Casual Listener
  • When sorting the songs in a list, like...say..."Liked Songs" it would be wonderful if the sort I see in the desktop app would match the order that the songs are playing in.  For example "Use Me"...
  • Peter
  • Spotify Legend
  • 1124 Views
  • 5 replies
  • 0 likes
  • Desktop
    Playlists
  • 1124 Views
  • 5 replies
  • 0 likes

Display name

PlanPremiumCountryCanadaMy Question or IssueI wanted to know if it was possible to set my facebook name as my display name even if I already set a display name. I wanted to change it to something else but apparently the only way to change it is by se...

  • Visitor
  • Plan Premium Country Canada My Question or Issue I wanted to know if it was possible to set my facebook name as my display name even if I already set a display name. I wanted to change it to som...
  • user-removed
  • Not applicable
  • 528 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 528 Views
  • 1 replies
  • 0 likes

Google Home Mini - error linking accounts

PlanPremium family I received an email today that my google premium family comes with a Google Home Mini. Pretty cool. I clicked on the "Get Yours Now" button and that resulted in an email titled "Your google home mini is now available." In response ...

  • Roadie
  • Plan Premium family   I received an email today that my google premium family comes with a Google Home Mini. Pretty cool.  I clicked on the "Get Yours Now" button and that resulted in an...
  • user-removed
  • Not applicable
  • 1822 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1822 Views
  • 3 replies
  • 0 likes

"Epic" Collection Limit

Hi Spotify. I have read a number of rather impolite posts on the subject of the 10,000 song limit, though I concede it really is frustrating to build a collection and then be told that you have to stop for no apparent reason. I have also read a numbe...

  • Visitor
  • Hi Spotify.  I have read a number of rather impolite posts on the subject of the 10,000 song limit, though I concede it really is frustrating to build a collection and then be told that you have...
  • user-removed
  • Not applicable
  • 967 Views
  • 1 replies
  • 2 likes
  • Account
  • 967 Views
  • 1 replies
  • 2 likes

Solved!! lost one month of trial period

PlanPremiumCountryPortugalDeviceHuawei P10 LiteOperating SystemAndroid 8 My Question or IssueHello.I subscribed Spotify Premium yesterday and had 3 months for free. In Feb 6th 2020 I would be charged for the plan.Today I changed my future subscriptio...

  • Roadie
  • Plan Premium Country Portugal Device Huawei P10 Lite Operating System Android 8   My Question or Issue Hello. I subscribed Spotify Premium yesterday and had 3 months for free. In Feb ...
  • user-removed
  • Not applicable
  • 565 Views
  • 2 replies
  • 0 likes
  • Premium
  • 565 Views
  • 2 replies
  • 0 likes

playlits

https://open.spotify.com/playlist/0fM22kpItSV2lS4UfFuJXV?si=vH5xoytnRNOy3GQfbQe50Q

  • Visitor
  •   https://open.spotify.com/playlist/0fM22kpItSV2lS4UfFuJXV?si=vH5xoytnRNOy3GQfbQe50Q
  • adriarzarre
  • Roadie
  • 517 Views
  • 1 replies
  • 1 likes
  • 517 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution My country is not changing

My account country is set on GB and i'm trying to chenge it in payment method section, but still remains the same.PlanPremiumCountryRomaniaDeviceSamsung Galaxy S10 Plus

the_badmannn_0-1573122693598.png the_badmannn_1-1573122740415.png
  • Casual Listener
  • My account country is set on GB and i'm trying to chenge it in payment method section, but still remains the same. Plan Premium Country Romania Device Samsung Galaxy S10 Plus
  • the_badmannn
  • Casual Listener
  • 682 Views
  • 3 replies
  • 0 likes
  • Account
  • 682 Views
  • 3 replies
  • 0 likes

Superuser Contribution SCAM MAIL FROM SPOTIFY!! Read.

Im getting mail (which is not sorted into junk mail automatically) which declines my payment and asks me to log in with my information. I suggest Spotify will put up some kind of warning or announcement for the people out there who isnt clever enough...

  • Visitor
  • Im getting mail (which is not sorted into junk mail automatically) which declines my payment and asks me to log in with my information.  I suggest Spotify will put up some kind of warning or ...
  • Petya
  • Community Legend
  • 955 Views
  • 5 replies
  • 0 likes
  • Account
  • 955 Views
  • 5 replies
  • 0 likes

I deleted facebook and now I don't have a "normal" username

I got Spotify when I had a Facebook and now I have been Facebook free for about 4 years. It's hard to log into my Spotify from other devices because my username is just random letters and numbers. How can I fix this without needing a brand new Spotif...

  • Casual Listener
  • I got Spotify when I had a Facebook and now I have been Facebook free for about 4 years. It's hard to log into my Spotify from other devices because my username is just random letters and numbers. Ho...
  • DavidGP
  • Music Fan
  • 584 Views
  • 3 replies
  • 0 likes
  • Account
  • 584 Views
  • 3 replies
  • 0 likes

Superuser Contribution Me han cobrado de mas este mes.

Buenas noches, He visto esta semana que me han cobrado en vez de los 9,99 que cuesta el Premium, me han cobrado 14,99. No tengo ningun plan añadido de más ni nadie utiliza mi cuenta. Al entrar a mi cuenta me ponía que tenía contratado el Plan Familia...

  • Newbie
  • Buenas noches,   He visto esta semana que me han cobrado en vez de los 9,99 que cuesta el Premium, me han cobrado 14,99. No tengo ningun plan añadido de más ni nadie utiliza mi cuenta. Al entr...
  • Petya
  • Community Legend
  • 947 Views
  • 5 replies
  • 0 likes
  • 947 Views
  • 5 replies
  • 0 likes

Upgrading to Family Premium - Transferring original playlist

PlanPremiumCountryAustraliaDeviceGalaxy S10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIf I accept an invitation to upgrade my Premium membership to Family Premium membership, will I lose all my existing playlists or w...

  • Visitor
  •   Plan Premium Country Australia Device Galaxy S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue If I accept an invitation to upgrade my Pr...
  • OneByBoo
  • Roadie
  • 431 Views
  • 1 replies
  • 0 likes
  • Other
  • 431 Views
  • 1 replies
  • 0 likes

can't activate free premium

PlanFree/PremiumCountryUSDeviceLenovo laptopOperating Systemwindows 10 My Question or IssueI have been trying to activate the 3 month free spotify premium trial and it keeps telling me "It looks like you’ve taken a trial before, which means you aren’...

  • Visitor
  • Plan Free/Premium Country US Device Lenovo laptop Operating System windows 10   My Question or Issue I have been trying to activate the 3 month free spotify premium trial and it keeps ...
  • user-removed
  • Not applicable
  • 418 Views
  • 1 replies
  • 0 likes
  • Premium
  • 418 Views
  • 1 replies
  • 0 likes

Cannot edit my Spotify profile

PlanPremiumCountryGermany My Question or IssueHello! I created my account through Facebook several years ago. Now I would like to change my email address, as well as my username or my profile picture. I cannot do any of those and when I go to edit pr...

  • Newbie
  • Plan Premium Country Germany   My Question or Issue Hello! I created my account through Facebook several years ago. Now I would like to change my email address, as well as my username or m...
  • user-removed
  • Not applicable
  • 657 Views
  • 1 replies
  • 0 likes
  • Account
  • 657 Views
  • 1 replies
  • 0 likes

Messed up account login

PlanPremiumCountry DeviceDesktop Operating SystemTested with Linux, should be the same on Windows My Question or IssueI have a premium family plan where I am logging in with a Facebook account. However, I tried getting rid of the Facebook account and...

  • Casual Listener
  • Plan Premium Country   Device Desktop   Operating System Tested with Linux, should be the same on Windows   My Question or Issue I have a premium family plan where I am logg...
  • user-removed
  • Not applicable
  • 878 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 878 Views
  • 3 replies
  • 0 likes

Google Home Mini

So I tried getting my free google home mini. I have been a premium member since like 2013/2014. Whe. I went through the steps and went to the google store to redeem it made me pay $59. I thought this was suppose to be a free thing??

  • Visitor
  • So I tried getting my free google home mini. I have been a premium member since like 2013/2014. Whe. I went through the steps and went to the google store to redeem it made me pay $59. I thought this...
  • CBranc
  • Casual Listener
  • 942 Views
  • 4 replies
  • 5 likes
  • 942 Views
  • 4 replies
  • 5 likes

Iniciar sesión en modo offline

PlanFamiliar planCountryCosta RicaDeviceLG K11+Operating SystemAndroidMy Question or IssueEstaba escuchando música en modo offline cuando me salió una notificación de que Spotify habia dejado de funcionar, por lo que lo cerré, cuando volví a abrirlo ...

  • Visitor
  • Plan Familiar plan Country Costa Rica Device LG K11+ Operating System Android My Question or Issue Estaba escuchando música en modo offline cuando me salió una notificación de que Spotify ha...
  • Luan
  • Spotify Star
  • 463 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 463 Views
  • 1 replies
  • 0 likes

[Account] Can't reset password as I have deleted original email and hacker has changed it.

After realising my email had been subject to hackers and spam emails I quickly deleted it. However, I only realised that my account shared the same email when it was too late. Someone has taken over my account and changed the email. I have no way of ...

  • Visitor
  • After realising my email had been subject to hackers and spam emails I quickly deleted it. However, I only realised that my account shared the same email when it was too late. Someone has taken over ...
  • OneByBoo
  • Roadie
  • 729 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Connect
  • 729 Views
  • 1 replies
  • 0 likes

Xbox promo code I haven’t gotten yet

I recently signed up to Xbox ultimate game pass to take advantage of the Free premium music from Spotify for six months yet I haven’t received my code yet. I signed up in October 25th yet I haven’t gotten my code or a link. I tried contacting x box b...

  • Visitor
  •   I recently signed up to Xbox ultimate game pass to take advantage of the Free premium music from Spotify for six months yet I haven’t received my code yet. I signed up in October 25th yet I h...
  • Luan
  • Spotify Star
  • 1064 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Premium
    Security
    Subscription
  • 1064 Views
  • 1 replies
  • 1 likes

Student account

How to change my premium account to student account? 

  • Visitor
  • How to change my premium account to student account? 
  • Jacob
  • Community Legend
  • 493 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Unlimited
  • 493 Views
  • 1 replies
  • 0 likes

I paid for premium for over 3 months without using my account a single time. What can I do?

So as the title says, I signed up for a trial and was billed for at least three months outside of that trial period without even being aware that I was paying for a premium account. I understand how the "free trial" pay model works, and understand th...

  • Visitor
  • So as the title says, I signed up for a trial and was billed for at least three months outside of that trial period without even being aware that I was paying for a premium account. I understand how ...
  • Luan
  • Spotify Star
  • 557 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 557 Views
  • 1 replies
  • 0 likes