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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80456 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654009 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734484 Views
18 replies
29 likes
PlanPremiumCountryUKDevicePixel 3Operating SystemAndroid 9.0 My Question or IssueI'm trying to opt-out of the 'Family Mix' on my Spotify Family account. I've followed the instructions to open the options list on the playlist on a mobile device and se...
Plan Premium Country UK Device Pixel 3 Operating System Android 9.0 My Question or Issue I'm trying to opt-out of the 'Family Mix' on my Spotify Family account. I've followed t...
Roadie
1679 Views
1 replies
1 likes
Hi Spotify team!this will, probably, be the 100-ish topic about Spotify availability in Ukraine, however none of previous topics got an adequate answer on the terms of and time when it will be available here, so I think, it is worth creating another ...
Hi Spotify team! this will, probably, be the 100-ish topic about Spotify availability in Ukraine, however none of previous topics got an adequate answer on the terms of and time when it will be avai...
Casual Listener
3724 Views
2 replies
12 likes
PlanFreeCountrySwitzerland Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS 10) My Question or IssueI have uploaded my first Podcast through the tool "podcaster.de" and the first episode is 8,5 minutes long. When I upload it to Itunes ever...
Plan Free Country Switzerland Device (iPhone 7, Macbook Pro late 2016) Operating System (iOS 10) My Question or Issue I have uploaded my first Podcast through the too...
Spotify Star
1008 Views
1 replies
0 likes
PlanPremiumCountryHK DeviceiPhone 11 pro maxOperating Systemios13.1.3 My Question or IssueHow to get the group session feature available my device.I have already update the application to the latest version, but I still don't get this feature on all ...
Plan Premium Country HK Device iPhone 11 pro max Operating System ios13.1.3 My Question or Issue How to get the group session feature available my device. I have already upd...
Newbie
25698 Views
8 replies
2 likes
hello I have a premium account but I can't find anywhere to upgrade to family plan the link stated in support help spotify.com/family is not working and when I choose change plan there is no option to do so . thanks shachar
hello I have a premium account but I can't find anywhere to upgrade to family plan the link stated in support help spotify.com/family is not working and when I choose change plan there is no option t...
Roadie
832 Views
1 replies
0 likes
PlanPremiumCountryBrazil DeviceSamsung A20/ Desktop LinuxOperating SystemAndroid 9/ Kubuntu My Question or Issue My button was removed I think 1 week I ago. It's a expected behavior or is a bug? I liked the button to train the spotify about my music ...
Plan Premium Country Brazil Device Samsung A20/ Desktop Linux Operating System Android 9/ Kubuntu My Question or Issue My button was removed I think 1 week I ago. It'...
Community Legend
1254 Views
3 replies
1 likes
I want to set up spotify for artists but when I try to find myself through the search option my name doesn't apear. It then instructs me to go to my artist profile (not my spotify profile) and paste a share link but how is this possible if I have yet...
I want to set up spotify for artists but when I try to find myself through the search option my name doesn't apear. It then instructs me to go to my artist profile (not my spotify profile) and paste ...
Community Legend
2751 Views
5 replies
0 likes
Hi, I had three month's free premium offer however i am being charged right away when I signed up. Please cancel my premium if I am not going to get the free trial. Thanks, PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2...
Hi, I had three month's free premium offer however i am being charged right away when I signed up. Please cancel my premium if I am not going to get the free trial. Thanks, P...
Spotify Star
1271 Views
3 replies
0 likes
PlanPremiumCountryNew ZealandDeviceMacBook Air, Note 10+ Operating SystemWindows 10 My Question or IssueHi, my spotify account has the wrong email address (I noticed this today when trying to login as it's similar but not the full, realized why my ac...
Plan Premium Country New Zealand Device MacBook Air, Note 10+ Operating System Windows 10 My Question or Issue Hi, my spotify account has the wrong email address (I n...
Roadie
1840 Views
1 replies
0 likes
For the longest time I've used Facebook to log in to Spotify but for some reason, it was linked to a special made facebook Spotify account and now I can't log in to it. The name it is under is Angel Michnwicz and the image is a wolf with scars on it.
For the longest time I've used Facebook to log in to Spotify but for some reason, it was linked to a special made facebook Spotify account and now I can't log in to it. The name it is under is Angel ...
Community Legend
1886 Views
8 replies
0 likes
Hi, I release music through Distrokid and already have one verified alias on Spotify for Artists. I'm trying to varify a second one but I can't seem to find a way to instantly varify this new alias. My debut track isn't released yet but I have the UR...
Hi, I release music through Distrokid and already have one verified alias on Spotify for Artists. I'm trying to varify a second one but I can't seem to find a way to instantly varify this new alias. ...
Roadie
12232 Views
1 replies
0 likes
PlanFreeCountry DeviceLenovo K53a48 (Lenovo K6 Phone)Operating SystemAndroid 7.0 My Question or IssueHi all,I know this is a common issue, but I can't seem to solve it.I am unable to login to Spotify via Facebook - and this is my only Spotify account...
Plan Free Country Device Lenovo K53a48 (Lenovo K6 Phone) Operating System Android 7.0 My Question or Issue Hi all, I know this is a common issue, but I can't seem to so...
Composer
2072 Views
4 replies
0 likes
Hi, I've had spotify a few years and in that time I had signed up using a facebook I've since deleted. I have a new facebook account, but can't seem to attach it to an existing account. I also registered for the Hulu promotion thats since ended accep...
Hi, I've had spotify a few years and in that time I had signed up using a facebook I've since deleted. I have a new facebook account, but can't seem to attach it to an existing account. I al...
Spotify Legend
976 Views
3 replies
0 likes
My Question or IssueHad my card stolen so bank account has been temporarily frozen and payment due. Will premium be cancelled straight away or after a few days? Is there anything else I can do?
My Question or Issue Had my card stolen so bank account has been temporarily frozen and payment due. Will premium be cancelled straight away or after a few days? Is there anything else I can do?
Composer
928 Views
2 replies
1 likes
Plan - Premium FamilyCountry - AustraliaDevice - All devices - PC (Win 10 Pro) and phones/tablets via Wifi - not working unless already logged inDevice - Android 8 and 9 devices ARE working via cellular network My Question or IssueSee screenshot. I c...
Plan - Premium Family Country - Australia Device - All devices - PC (Win 10 Pro) and phones/tablets via Wifi - not working unless already logged in Device - Android 8 and 9 devices ARE w...
Roadie
1607 Views
2 replies
0 likes
PlanStudentCountryUSA My Question or IssueI'm currently taking online courses at a university in Canada but am living in the US and am only able to pay with US credit cards. How can I renew my student membership?
Plan Student Country USA My Question or Issue I'm currently taking online courses at a university in Canada but am living in the US and am only able to pay with US credit cards. How can ...
Spotify Star
796 Views
1 replies
0 likes
I recently changed my name so I wanted to update it on my Spotify account. I quickly learned that you cannot do this. My account was created with my facebook account, but I created a new facebook account for my new name. I don't want to create a new ...
I recently changed my name so I wanted to update it on my Spotify account. I quickly learned that you cannot do this. My account was created with my facebook account, but I created a new facebook acc...
Spotify Legend
3397 Views
7 replies
0 likes
Hi, Some random artist has uploaded a track to spotify and it is appearing under my artist profile, it is vastly different to what I made and very frustrating. Here is my profile: https://open.spotify.com/artist/4DsD95lJoAXFmrh7vhL6MU Wrong track: ht...
Hi, Some random artist has uploaded a track to spotify and it is appearing under my artist profile, it is vastly different to what I made and very frustrating. Here is my profile:&n...
Roadie
5494 Views
1 replies
0 likes
I would like Spotify to enable changing user name, me as a trans person get a lot of dysphoria being reminded of my dead name, which I used when started my spotify account. This is not trans frriendly at all! And I know I'm not the only one. Yes ther...
I would like Spotify to enable changing user name, me as a trans person get a lot of dysphoria being reminded of my dead name, which I used when started my spotify account. This is not trans frriendl...
Newbie
1791 Views
2 replies
12 likes
PlanStudent Premium CountryIndonesia DeviceAsus Zenfone Max Pro M1 Operating SystemAndroid 9 My Question or IssueI am registered in a premium student package and I want to change the payment method from mobile to credit card, but how?
Plan Student Premium Country Indonesia Device Asus Zenfone Max Pro M1 Operating System Android 9 My Question or Issue I am registered in a premium student pac...
Roadie
837 Views
1 replies
0 likes
