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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1782 Views
  • 0 replies
  • 8 likes
  • Security
  • 1782 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448294 Views
  • 970 replies
  • 108 likes
  • Account
  • 448294 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199511 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199511 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108632 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108632 Views
  • 72 replies
  • 11 likes

Premium messed up

Hi there guys, I have tried claiming my spotify premium on my NUS discount card but am still getting charged £9.99 a month! Please help

  • Newbie
  • Hi there guys, I have tried claiming my spotify premium on my NUS discount card but am still getting charged £9.99 a month! Please help
  • Peter__
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

My own music in spotify catalogue

I know that Spotify licenses music, but do they ever take music for free from people and list it in their catalogue? I have some music I would like to submit to Spotify for free. Is that possible? Lewis NYC

  • Regular
  • I know that Spotify licenses music, but do they ever take music for free from people and list it in their catalogue?  I have some music I would like to submit to Spotify for free.  Is that ...
  • Peter__
  • Community Legend
  • 424 Views
  • 1 replies
  • 0 likes
  • 424 Views
  • 1 replies
  • 0 likes

ip address and country

hey my work includes alot of travel im confused by this ip address and country deal. im from australia if i manage to get an aussie ip address and pay with my aussie visa card for the premium package once i have signed up can i then move freely betwe...

  • Newbie
  • hey my work includes alot of travel im confused by this ip address and country deal.  im from australia if i manage to get an aussie ip address and pay with my aussie visa card for the premiu...
  • Peter__
  • Community Legend
  • 937 Views
  • 1 replies
  • 0 likes
  • 937 Views
  • 1 replies
  • 0 likes

Where to find date of initial signup?

To figure out when my 6 months trial period ends I need to know when I signed up for Spotify. Where can I find this information? Once the 6 months have expired, how do I know how many hours of the 10 allocated hours/month I have used? Thanks.

  • Casual Listener
  • To figure out when my 6 months trial period ends I need to know when I signed up for Spotify. Where can I find this information?   Once the 6 months have expired, how do I know how many hours ...
  • Peter__
  • Community Legend
  • 3779 Views
  • 7 replies
  • 0 likes
  • 3779 Views
  • 7 replies
  • 0 likes

Spotify ads on premium account.

I am curious why I still have ads for spotify up on my web player and desktop client for spotify premium (on mobile) while I currently have a premium account, and also use it on my iPhone.Obviously this doesn't have any real impact on my service, its...

  • Newbie
  • I am curious why I still have ads for spotify up on my web player and desktop client for spotify premium (on mobile) while I currently have a premium account, and also use it on my iPhone. Obvious...
  • Peter__
  • Community Legend
  • 1050 Views
  • 1 replies
  • 0 likes
  • 1050 Views
  • 1 replies
  • 0 likes

The "Oops! Something went wrong"-issue again.

Since yesterday I have been unable to redeem my 12-month gift card, just getting the "Ooops!"-message. I can see othes have had the same problem earlier, and it seems it just sorted itself out if they waited enough days - besides using the contact fo...

  • Newbie
  • Since yesterday I have been unable to redeem my 12-month gift card, just getting the "Ooops!"-message. I can see othes have had the same problem earlier, and it seems it just sorted itself out if the...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Possible to pay for a friend?

Hello spotify community, I wanted to give an unlimited account to a friend as a christmas gift. Since there are only premium gift cards available I was wondering if it is possible to pay with my paypal account for my friend? She doesn't have paypal n...

  • Casual Listener
  • Hello spotify community,   I wanted to give an unlimited account to a friend as a christmas gift. Since there are only premium gift cards available I was wondering if it is possible to pay w...
  • TonyClifton
  • Casual Listener
  • 2090 Views
  • 5 replies
  • 1 likes
  • 2090 Views
  • 5 replies
  • 1 likes

I can't order a device password

I am changing my spotify premium account from a direct account to t-mobile and want to order a device-password, so that i could listen to spotify on my denon ceol. Everytime, when I try to open the site https://www.spotify.com/de/account/set-device-p...

  • Newbie
  • I am changing my spotify premium account from a direct account to t-mobile and want to order a device-password, so that i could listen to spotify on my denon ceol.    Everytime, when I ...
  • Peter__
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

unauthorized debiting!!!!!!!

Hello, first they'll have to excuse my bad english.Yesterday I wanted to try this 30 day premium, it has surprised me, I must specify the account data for a trial period,I thought maybe my account belasstet first in 30 days.Already this morning, my a...

  • Regular
  • Hello,   first they'll have to excuse my bad english. Yesterday I wanted to try this 30 day premium, it has surprised me, I must specify the account data for a trial period, I thought mayb...
  • Sam
  • Spotify
  • 257 Views
  • 3 replies
  • 0 likes
  • 257 Views
  • 3 replies
  • 0 likes

Trying to reset my payment and CANT

I am so upset. I am trying to use a new debit card to pay for my spotify premium acccount. It will NOT accept my payment. I have called my bank and everything. Any thoughts? I can't even delete my old payment method...

  • Newbie
  • I am so upset.  I am trying to use a new debit card to pay for my spotify premium acccount.  It will NOT accept my payment.  I have called my bank and everything.  Any thoughts? I...
  • 138 Views
  • 0 replies
  • 0 likes
  • 138 Views
  • 0 replies
  • 0 likes

Transferral of Premium account to a different FB account

Hi guys, I have a case that I opened a few days ago via the contact form, but I haven't had a response yet. Case number is #00439336. Basically, I'd like to transfer my Spotify Premium membership from a different facebook account I have (but I have d...

  • Newbie
  • Hi guys,   I have a case that I opened a few days ago via the contact form, but I haven't had a response yet. Case number is #00439336.   Basically, I'd like to transfer my Spotify ...
  • David
  • Spotify Legend
  • 288 Views
  • 2 replies
  • 0 likes
  • 288 Views
  • 2 replies
  • 0 likes

Pay for tracks?

Hi. I selected an album to add to my Spotify account via the desk top client and got a message saying that I needed to make a purchase. I have a premium account and was of the belief that all music was free. Can someone please explain under what circ...

  • Visitor
  • Hi. I selected an album to add to my Spotify account via the desk top client and got a message saying that I needed to make a purchase. I have a premium account and was of the belief that all music w...
  • Peter__
  • Community Legend
  • 440 Views
  • 3 replies
  • 0 likes
  • 440 Views
  • 3 replies
  • 0 likes

I am really disappointed

I have used Spotify Premium many months, maybe years. I do not have steady income, and I had canceled Premium about a month a go. Today when I had Christmas party I got information that I had listened 10 hours music and could not listen anymore. Befo...

  • Newbie
  • I have used Spotify Premium many months, maybe years. I do not have steady income, and  I had canceled&n...
  • Peter__
  • Community Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Other People's E-Mail Notifications

So, my nieces' father had commented that he gets e-mail notifications whenever I make a new playlist or when I update my playlists. It got me thinking that other people get these notifications too. Is this for all of my playlists? I find it rather cr...

  • Newbie
  • So, my nieces' father had commented that he gets e-mail notifications whenever I make a new playlist or when I update my playlists.  It got me thinking that other people get these notifications ...
  • Peter__
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

What does that abo status mean???

My abo status says: Du hast ein Abonnement für . Das Abonnement wird am 2013-01-10 automatisch auf Spotify Premium umgestellt und dir werden 9,99 € in Rechnung gestellt, wenn du es nicht vorher kündigst. What does that mean??? I want to use Spotify f...

  • Casual Listener
  • My abo status says: Du hast ein Abonnement für . Das Abonnement wird am 2013-01-10 automatisch auf Spotify Premium umgestellt und dir werden 9,99 € in Rechnung gestellt, wenn du es nicht vorher kündi...
  • Marco
  • Community Legend
  • 892 Views
  • 3 replies
  • 0 likes
  • 892 Views
  • 3 replies
  • 0 likes

Quitter facebook et garder spotify !?

Je veux supprimer mon compte facebook sans supprimer mon compte spotify premium car je tiens à garder mes playlists...s'il y a une solution en ce sens, merci d'avance de me dire comment on fait...car je ne trouve pas !

  • Newbie
  • Je veux supprimer mon compte facebook sans supprimer mon compte spotify premium car je tiens à garder mes playlists...s'il y a une solution en ce sens, merci d'avance de me dire comment on fait...car...
  • Marco
  • Community Legend
  • 1681 Views
  • 1 replies
  • 0 likes
  • 1681 Views
  • 1 replies
  • 0 likes

Payment Failure

Hello,Since December of last year, I have been using and paying for Spotify Premium. However, as of this month, my subscription has been downgraded to free, and payment continues to fail. I have tried multiple browsers, PayPal and visa methods, resta...

  • Casual Listener
  • Hello, Since December of last year, I have been using and paying for Spotify Premium. However, as of this month, my subscription has been downgraded to free, and payment continues to fail. I have ...
  • The_Unofficial
  • Casual Listener
  • 395 Views
  • 5 replies
  • 0 likes
  • 395 Views
  • 5 replies
  • 0 likes

Account Merge Failed

I've read around with other people having problems where they can't merge the spotify account with facebook, but I couldn't find any solutions that seemed to work. I signed up for premium and it works on my computer, but I can't do anything with my p...

  • Newbie
  • I've read around with other people having problems where they can't merge the spotify account with facebook, but I couldn't find any solutions that seemed to work. I signed up for premium and it work...
  • meahtenoha
  • Spotify
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Solved!! My playlists are gone:(

If someone at Spotify can take a look at my account, it would be greatfully appreciated. I signed into my account on a friends computer and it whiped all my playlists and all of his too! Hes a premium user, and got his back the very next day. I fille...

  • Casual Listener
  • If someone at Spotify can take a look at my account, it would be greatfully appreciated. I signed into my account on a friends computer and it whiped all my playlists and all of his too! Hes a premiu...
  • DylanFishy
  • Casual Listener
  • 263 Views
  • 2 replies
  • 0 likes
  • 263 Views
  • 2 replies
  • 0 likes