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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80376 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653750 Views

13 replies

4 likes

Account
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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734176 Views

18 replies

29 likes

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suddenly not premium member anymore?

Suddenly ive been degraded to spotify free? my playlists are still there, but just premium, and not able to more then 10 hours of music. But it works like regular/premium on my iphone WHy so?

Newbie

Suddenly ive been degraded to spotify free? my playlists are still there, but just premium, and not able to more then 10 hours of music. But it works like regular/premium on my iphone   ...

Liam

Community Legend

681 Views

3 replies

0 likes

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No puedo reproducir mis archivos locales

Buenas, hace un par de días me pasé a Spotify Premium, y desde entonces, si quiero poner una canción en Spotify que ya tengo en mi ordenador como archivo local no se reproduce. Es como si hubieran dejado de estar disponible en Spotify toda la música ...

Newbie

Buenas, hace un par de días me pasé a Spotify Premium, y desde entonces, si quiero poner una canción en Spotify que ya tengo en mi ordenador como archivo local no se reproduce. Es como si hubieran de...

estocástico

Newbie

21863 Views

10 replies

6 likes

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  • 10 replies
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Superuser Contribution Is Belgium entirely Flemish now ?

Hello, I connect to spotify from Belgium (either Brussels or Wallonia). For some reason, it seems that spotify decided that Dutch is OK for everyone in Belgium and displays the first page of the web site in Dutch only (not even a language switch allo...

Regular

Hello,   I connect to spotify from Belgium (either Brussels or Wallonia). For some reason, it seems that spotify decided that Dutch is OK for everyone in Belgium and displays the first page ...

jaykyll

Regular

2612 Views

10 replies

12 likes

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  • 10 replies
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LOGGING IN

I HAVE BEEN PAYING PREMIUM RATE FOR A WHILE. I LOG IN TO MY ACCOUNT BUT ITS THE FREEE ONE. iT COULD WELL BE I HAVE FORGOTTEN MY ORIGINAL LOG IN NAME AND PASSWORD. WHAT DO I DO AS I CANT TALK TO ANYONE AND ITS DRIVING ME MAD. HAVE WE GOT TO A STAGE WH...

Visitor

I HAVE BEEN PAYING PREMIUM RATE FOR A WHILE. I LOG IN TO MY ACCOUNT BUT ITS THE FREEE ONE. iT COULD WELL BE I HAVE FORGOTTEN MY ORIGINAL LOG IN NAME AND PASSWORD. WHAT DO I DO AS I CANT TALK TO A...

Peter__

Community Legend

378 Views

1 replies

0 likes

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Solved!! Why buy tracks if you have premium

I have just discovered Spotify & have a 1 month free premium trial. I am confused though. If I can listen to anything any time I want why would I want to buy a track, or am I missing something ?? Thanks

Casual Listener

I have just discovered Spotify & have a 1 month free premium trial. I am confused though. If I can listen to anything any time I want why would I want to buy a track, or am I missing something ??...

danc27

Roadie

1399 Views

9 replies

0 likes

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Lost spotty account after connecting to facebook

After connecting spotify to facebook i cant verify with my original spotty account, since i dont remember the spotify password. And retreving lost password is impossible cause it only refers to my facebook login, dus both facebook and spotify has the...

Visitor

After connecting spotify to facebook i cant verify with my original spotty account, since i dont remember the spotify password. And retreving lost password is impossible cause it only refers to my ...

Peter__

Community Legend

258 Views

1 replies

0 likes

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  • 0 likes

Spotify Premium

Hi all.. I signed up origionally wuth a Spotify Free user, However when I logged in tonight, i saw this: "You are registered for Spotify Premium until 2012-11-17. After this period your account will become a Spotify Free account ..." Firstly, i only ...

Gig Goer

Hi all..   I signed up origionally wuth a Spotify Free user, However when I logged in tonight, i saw this:   "You are registered for Spotify Premium until 2012-11-17. Afte...

Jude

Spotify Legend

253 Views

1 replies

0 likes

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Changed payment method, unsure if it's ok

Hi, I've cancelled my payment method. When I go back to https://www.spotify.com/nl/account/subscription/change-payment/, the paypal button is automatically selected. So I'm unsure if my cancellation worked. I got a premium code, so need to have this ...

Casual Listener

Hi,   I've cancelled my payment method. When I go back to https://www.spotify.com/nl/account/subscription/change-payment/, the paypal button is automatically selected. So I'm unsure if my ca...

Peter__

Community Legend

470 Views

5 replies

0 likes

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Cannot Change my Country Settings

Hi, For some reason my country settings are locked to the UK. i am not based in the UK, I'm in Ireland, is there someong that can fix this. It is not allowing me to upgrade to premium because of this. Emlyn

Newbie

Hi,   For some reason my country settings are locked to the UK. i am not based in the UK, I'm in Ireland, is there someong that can fix this. It is not allowing me to upgrade to premium beca...

Peter__

Community Legend

299 Views

1 replies

0 likes

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Spotify will not let me enter text.

I can't login, search, or anything that involves entering text. To log in I have to rely on the automatic connection from Facebook and for music I have to use old playlists. I've installed and reinstalled multiple times.

Newbie

I can't login, search, or anything that involves entering text. To log in I have to rely on the automatic connection from Facebook and for music I have to use old playlists. I've installed and reinst...

189 Views

0 replies

0 likes

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Solved!! I have Spotify Premium but can't access mobile from outside the U.S.

Sorry if this has been asked before, but I couldn't find anything on either google or by searching these forums (briefly).I have a paid subscription to Spotify Premium and want to take advantage of the mobile service, but the problem is I'm currently...

Regular

Sorry if this has been asked before, but I couldn't find anything on either google or by searching these forums (briefly). I have a paid subscription to Spotify Premium and want to take advantage ...

Peter__

Community Legend

2299 Views

12 replies

0 likes

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  • 12 replies
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time limit vanished

Hey all Well on Sunday I had a time limit on my account which I knew was normal but I sign in today and my time limit has vanished, here is an image. I am a spotify free user (Used to be unlimited) so I not sure what's going on here? Thanks in advanc...

Roadie

Hey all   Well on Sunday I had a time limit on my account which I knew was normal but I sign in today and my time limit has vanished, here is an image.     I am a spotif...

MultipleGnat

Roadie

860 Views

4 replies

0 likes

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Solved!! Really screwed the pooch on upgrading my account.

Hey! Thanks in advance for reading this! I recently tried to upgrade my account. When I did I ended up making two accounts one with some random number "1255358436" as my username and the other with the wrong email address. I would like to cancel the ...

Regular

Hey! Thanks in advance for reading this! I recently tried to upgrade my account. When I did I ended up making two accounts one with some random number "1255358436" as my username and the other w...

Brandon_reid1

Regular

636 Views

11 replies

1 likes

  • 636 Views
  • 11 replies
  • 1 likes

joining for non facebook users

I've had spotify for over a year now my accounts linked to my facebook but im trying to make an account for my friend who doesnt have facebook how is that possible as i cant seen to find away on the site

Newbie

I've had spotify for over a year now my accounts linked to my facebook but im trying to make an account for my friend who doesnt have facebook how is that possible as i cant seen to find away on the ...

Stupify

Community Legend

309 Views

2 replies

0 likes

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Solved!! "Spotify to begin rolling out browser-based music app in beta today", is this true?

First of all this might be posted in the wrong section but I don't know where should it belong to so sorry. http://www.theverge.com/2012/11/15/3649068/spotify-browser-player-web-app I just read this article on The Verge saying that a browser based Sp...

Regular

First of all this might be posted in the wrong section but I don't know where should it belong to so sorry.   http://www.theverge.com/2012/11/15/3649068/spotify-browser-player-web-app &nbs...

Peter__

Community Legend

22002 Views

92 replies

0 likes

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I have an account, but cannot reach on my pc.

I have an account, but can`t reach it on my pc. I have downloaded it as well.

Newbie

I have an account, but can`t reach it on my pc. I have downloaded it as well.  

Liam

Community Legend

253 Views

1 replies

0 likes

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Payment Failure everytime

Hi having an issue trying to pay for the premium service with the 30 day free trial. First I tried my PayPal account in Euro. Failed. Second I tried my PayPal defaulting to my Visa card. Failed Third I tried my Visa Card. Card Declined. (Balance is f...

Casual Listener

Hi having an issue trying to pay for the premium service with the 30 day free trial. First I tried my PayPal account in Euro. Failed. Second I tried my PayPal defaulting to my Visa card. Failed...

fatboy

Newbie

286 Views

2 replies

0 likes

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spotify customer service - or lack thereof

Created a new account just to post this. My original spotify account was disabled nearly 3 weeks ago because I failed to update my payment information (in addition, I received no e-mails from spotify regarding the payment information). During that ti...

Newbie

Created a new account just to post this. My original spotify account was disabled  nearly 3 weeks ago because I failed to update my payment information (in addition, I received no e-mails from s...

Peter__

Community Legend

329 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Solved!! time limit

Hi I've only been using spotify free for a month and a half or so, but for a few days i haven't been able to listen to any music because i have '0 minutes left' but i thought that was only meant to happen after 6 weeks :s please help me!!

Newbie

Hi 🙂 I've only been using spotify free for a month and a half or so,  but for a few days i haven't been able to listen to any music because i have '0 minutes left' but i though...

Peter__

Community Legend

1258 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Questions about subscriptions

Hi all.. I have a few "mis-coceptions" about Spotify accounts.. On the comparision page. these are listed seperatly "Take your music abroard" and "Play music from Spotify on your mobile" Arn't these two the same ? The only difference, is the device y...

Gig Goer

Hi all..   I have a few "mis-coceptions" about Spotify accounts..   On the comparision page. these are listed seperatly "Take your music abroard" and "Play music from Spotify on you...

Peter__

Community Legend

603 Views

3 replies

0 likes

  • 603 Views
  • 3 replies
  • 0 likes