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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2934 Views
  • 0 replies
  • 8 likes
  • Security
  • 2934 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455592 Views
  • 973 replies
  • 109 likes
  • Account
  • 455592 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202016 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202016 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110271 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110271 Views
  • 72 replies
  • 12 likes

cannot undo secondary account

From:https://www.spotify.com/us/help/faq/tech/secondary-account-created/ If you are logged into your original account here on the website, log out, using the link in the top, right corner of the page.Log into the Subscription page for the second acco...

  • Regular
  • From: https://www.spotify.com/us/help/faq/tech/secondary-account-created/     If you are logged into your original account here on the website, log out, using the link in the top,...
  • Peter__
  • Community Legend
  • 1231 Views
  • 13 replies
  • 2 likes
  • 1231 Views
  • 13 replies
  • 2 likes

Retrieve password

HelloI need help. I wrote some emails but no answer.I have a problem with my account spotify. I do not remember my password, so I can not access my Spotify account. I've tried resetting my password, but when I clicked on "remember password" and I put...

  • Regular
  • Hello I need help. I wrote some emails but no answer. I have a problem with my account spotify. I do not remember my password, so I can not access my Spotify account. I've tried resetting my pass...
  • dw14
  • Regular
  • 664 Views
  • 8 replies
  • 0 likes
  • 664 Views
  • 8 replies
  • 0 likes

Solved!! Payment nationality

Hello, Here is my problem: I'm a french student who lives in Belgium so my credit card is french but my IP is belgian. So when i want to pay, the payment is automatically refused... How can I fix my problem? (sorry for the low english skill)

  • Casual Listener
  • Hello, Here is my problem: I'm a french student who lives in Belgium so my credit card is french but my IP is belgian. So when i want to pay, the payment is automatically refused... How can I fix m...
  • Wopopo
  • Casual Listener
  • 431 Views
  • 3 replies
  • 0 likes
  • 431 Views
  • 3 replies
  • 0 likes

PLEASE STOP SENDING ME EMAILS!

Yes I have changed my email preferences in both my paid and facebook accounts - but still getting loads of irritating emails about people adding stuff to playlists I don't care about! Please delete my Facebook account as I never use it, and these ema...

  • Casual Listener
  • Yes I have changed my email preferences in both my paid and facebook accounts - but still getting loads of irritating emails about people adding stuff to playlists I don't care about!    ...
  • Sam
  • Spotify
  • 1008 Views
  • 1 replies
  • 0 likes
  • 1008 Views
  • 1 replies
  • 0 likes

HELP all of my playlists are gone!!!!

ref:_00DD0pxIW._500D0LlT9s:ref Hi, I've read the boards logged in via Facebook and Spotify, re-installed etc etc and nothing has changed, the only playlists I have are my local imported ones. Something strange was happening on my Facebook and Twitter...

  • Casual Listener
  • ref:_00DD0pxIW._500D0LlT9s:ref   Hi, I've read the boards logged in via Facebook and Spotify, re-installed etc etc and nothing has changed, the only playlists I have are my local import...
  • David
  • Spotify Legend
  • 200 Views
  • 2 replies
  • 0 likes
  • 200 Views
  • 2 replies
  • 0 likes

subscribed to Premium but can't play songs on Ipad

I signed my grandson up for Spotify premium using my credit card but he can't play songs on his ipad. We signed him up on my computer, does he need to download Spotify on HIS computer in addition to his ipad for everything to work. I logged into his ...

  • Casual Listener
  • I signed my grandson up for Spotify premium using my credit card but he can't play songs on his ipad.  We signed him up on my  computer, does he need to download Spotify on HIS computer in ...
  • MattSuda
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Half a song is missing..?

Why is Metallica's (Deep Purple cover, on album Re-Machined) When A Blind Man Cries cut to 2:23 min..?

  • Newbie
  • Why is Metallica's (Deep Purple cover, on album Re-Machined) When A Blind Man Cries cut to 2:23 min..?
  • 206 Views
  • 0 replies
  • 1 likes
  • 206 Views
  • 0 replies
  • 1 likes

Subscribed to Premium... Account shows Free

Hi, I recently subscribed to a premium account, when I looked at my overview account it says I am currently a Free user. Got the email from PayPal saying it has been paid for. Please advise.

  • Casual Listener
  • Hi, I recently subscribed to a premium account, when I looked at my overview account it says I am currently a Free user. Got the email from PayPal saying it has been paid for. Please advise.
  • sundriya
  • Casual Listener
  • 551 Views
  • 4 replies
  • 0 likes
  • 551 Views
  • 4 replies
  • 0 likes

Solved!! Does the Gift-Card automatically end?

Hallo! If I buy the 3-months Gift-Card, will it end after this three months? There is no need for a cancellation by mail or something else? Thank you!

  • Newbie
  • Hallo! If I buy the 3-months Gift-Card, will it end after this three months? There is no need for a cancellation by mail or something else? Thank you!
  • Peter__
  • Community Legend
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

Can't log in

I can't seem to log into my account. it says that I am using the wrong username or password but I know that I am not. This is just an account I created to post this message. The account that I am having trouble with is username: flashbomba. Can some ...

  • Casual Listener
  • I can't seem to log into my account. it says that I am using the wrong username or password but I know that I am not. This is just an account I created to post this message. The account that I am hav...
  • Peter__
  • Community Legend
  • 521 Views
  • 3 replies
  • 0 likes
  • 521 Views
  • 3 replies
  • 0 likes

Someone used my credit card for spotify!

I need someone to help me cancel the spotify account that is assosiated with my card. Thanks

  • Newbie
  • I need someone to help me cancel the spotify account that is assosiated with my card. Thanks
  • Peter__
  • Community Legend
  • 8732 Views
  • 1 replies
  • 2 likes
  • 8732 Views
  • 1 replies
  • 2 likes

How to change Facebook account?

Hi! How do I change the facebook account who are linked to my spotify? Until a couple of hours a go it was linked to my facebook profile, and up in the right corner my name was written. But then my boyfriend checked his facebook profile, and then eve...

  • Newbie
  • Hi!   How do I change the facebook account who are linked to my spotify? Until a couple of hours a go it was linked to my facebook profile, and up in the right corner my name ...
  • Peter__
  • Community Legend
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

Top Artists/Top Tracks only showing from 2011

Whenever I go to the music tab on my Facebook, it cycles quickly from October (2012), Earlier in 2012, and down to 2011 where it finally loads the music in 2011 just fine. It has no recollection that I've used it since then. Is there a way to fix thi...

  • Casual Listener
  • Whenever I go to the music tab on my Facebook, it cycles quickly from October (2012), Earlier in 2012, and down to 2011 where it finally loads the music in 2011 just fine. It has no recollection that...
  • cazador24
  • Casual Listener
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Spotify Premium Trial Downgrade only a few hours into it?

A few days ago I decided to download Spotify, this is great I said, a brilliant program for listening to music. Today my trial ran out and I said to myself "Why not just try out the premium trial version?" - a few hours into it and it's thrown me out...

  • Visitor
  • A few days ago I decided to download Spotify, this is great I said, a brilliant program for listening to music.   Today my trial ran out and I said to myself "Why not just try out the premiu...
  • user-removed
  • Not applicable
  • 626 Views
  • 6 replies
  • 0 likes
  • 626 Views
  • 6 replies
  • 0 likes

Lost playlist

Hi i was just looking on my spotify and found that one of my playlists has gone which has about 1200 songs on it and just wondered if there is any chance of getting it back it was called tunnnnnnnnnnnes ( cant rememeber how many n's it had in it lol ...

  • Casual Listener
  • Hi  i was just looking on my spotify and found that one of my playlists has gone which has about 1200 songs on it and just wondered if there is any chance of getting it back it was called ...
  • Peter__
  • Community Legend
  • 230 Views
  • 2 replies
  • 0 likes
  • 230 Views
  • 2 replies
  • 0 likes

Min Spotify kod fungerar inte som jag köpte på Coop idag!

Jag köpte en Spotify en månad på Coop idag och koden fungerar inte! Jag har skrivit absolut helt rätt och provat både på datorn och iPhone, men det fungerar inte. Det står bara att koden är ogiltig! Hur ska jag göra??

  • Newbie
  • Jag köpte en Spotify en månad på Coop idag och koden fungerar inte! Jag har skrivit absolut helt rätt och provat både på datorn och iPhone, men det fungerar inte. Det står bara att koden är ogiltig! ...
  • filipeN
  • Newbie
  • 1039 Views
  • 3 replies
  • 0 likes
  • 1039 Views
  • 3 replies
  • 0 likes

Redeem code dosent work

I just bought a spotify card in oslo norway in a shop, and i just came home and typed in the redeem code in spotify and it say's that The Premium code you entered is invalid. Please check that you have typed it correctly. Ive typed it correctly so ma...

  • Newbie
  • I just bought a spotify card in oslo norway in a shop, and i just came home and typed in the redeem code in spotify and it say's that The Premium code you entered is invalid. Please check that y...
  • Peter__
  • Community Legend
  • 619 Views
  • 2 replies
  • 1 likes
  • 619 Views
  • 2 replies
  • 1 likes

Not able to pay for Unlimited with my VISA card. Card registered in Sweden and I´m abroad in London

I´m trying to upgrade my Spotify to Unlimited. It says that the payment card needs to be registered in the same country that your spotify account is registered. But I currently study in London and my VISA card is registered in Sweden. How do I get ar...

  • Newbie
  • I´m trying to upgrade my Spotify to Unlimited. It says that the payment card needs to be registered in the same country that your spotify account is registered. But I currently study in London and my...
  • Peter__
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Spotify has been paused because your account is used somewhere else

I am only using it on my laptop at the moment. Anything I can do to clear the sessions? Thanks,

  • Casual Listener
  • I am only using it on my laptop at the moment. Anything I can do to clear the sessions?   Thanks,
  • Peter__
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes