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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554307 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131226 Views
74 replies
12 likes
When I signed up for Spotify, I had to use my Facebook. I have deactivated my Facebook, but when I log into Spotify, it reactivates it. I do not know how to get my username and cannot log in.
When I signed up for Spotify, I had to use my Facebook. I have deactivated my Facebook, but when I log into Spotify, it reactivates it. I do not know how to get my username and cannot log in.
Community Legend
661 Views
1 replies
0 likes
I have downloaded Spotify a few months ago. Now that I have a lot of music and playlists on my computer, Spotify asks me to pay for a premium account, if I want to listen to music for more than 10 hours a month. Before there was only a request for be...
I have downloaded Spotify a few months ago. Now that I have a lot of music and playlists on my computer, Spotify asks me to pay for a premium account, if I want to listen to music for more than 10 ho...
Regular
1493 Views
12 replies
0 likes
My playlists/starred songs are all gone. No solutions on here work, everything looks normal and its says im still on my premium account for which im paying for. This has happened on my laptop and on my android phone. I have used spotify for a long ti...
My playlists/starred songs are all gone. No solutions on here work, everything looks normal and its says im still on my premium account for which im paying for. This has happened on my laptop and on ...
Regular
907 Views
4 replies
1 likes
I only sign in using my FB account and saw this same issue on another thread so I know your team is able to fix the problem. Please helP
I only sign in using my FB account and saw this same issue on another thread so I know your team is able to fix the problem. Please helP
Community Legend
305 Views
1 replies
0 likes
I clicked through the 60-day free trial link, created an account and entered my credit card info. But it appears that rather than getting a free trial first, I was charged for a premium account. How can I get this remedied?
I clicked through the 60-day free trial link, created an account and entered my credit card info. But it appears that rather than getting a free trial first, I was charged for a premium account. How ...
Community Legend
1220 Views
10 replies
0 likes
songs are playing but no sound
songs are playing but no sound
Community Legend
350 Views
1 replies
0 likes
Hello. I've purchased music twice now that I can't download. Last time I bought a tune was about 4-5 months ago, and today the same thing happens. Spotify notifies me that I have one download. But when I click in the upper right corner, the download ...
Hello. I've purchased music twice now that I can't download. Last time I bought a tune was about 4-5 months ago, and today the same thing happens. Spotify notifies me that I have one download. But wh...
Community Legend
392 Views
1 replies
0 likes
Hay guys my Spotify isnt working now because i had 2 Days Premium and after them i cant cancel it and i cant hear music now and helps pls.
Hay guys my Spotify isnt working now because i had 2 Days Premium and after them i cant cancel it and i cant hear music now and helps pls.
Community Legend
413 Views
1 replies
0 likes
Spotify has recently dropped the Facebook account requirement, at least here in Austria. Is there any way to convert my account to a Spotify-only account and remove any ties to my Facebook account? Or will it at least be possible at some point in the...
Spotify has recently dropped the Facebook account requirement, at least here in Austria. Is there any way to convert my account to a Spotify-only account and remove any ties to my Facebook account? O...
Community Legend
998 Views
4 replies
0 likes
right so im checking my bank account today to find a statement for £9.99 from my visa through paypal????? i dont even use paypal now (deleted my account a good few months ago!) and iv checked the settings on spotify and it does NOT have any payment o...
right so im checking my bank account today to find a statement for £9.99 from my visa through paypal????? i dont even use paypal now (deleted my account a good few months ago!) and iv checked...
Spotify
1574 Views
6 replies
0 likes
I have searched the forums but couldn't find any previous posts on this, please point me in the right direction if this has already been discussed. Is there a way of switching on a "You have already purchased this track" notification? I have purchase...
I have searched the forums but couldn't find any previous posts on this, please point me in the right direction if this has already been discussed. Is there a way of switching on a "Y...
Community Legend
360 Views
3 replies
0 likes
Hi. I want to find some of my old playlist on my old spotify account, I don't know the username or the email, I believe it might be the same E-mail as I use on my current account (facebook connected). Can u check if there is another accounted connect...
Hi. I want to find some of my old playlist on my old spotify account, I don't know the username or the email, I believe it might be the same E-mail as I use on my current account (facebook connected)...
Community Legend
251 Views
1 replies
0 likes
I did a free-tiral of premium, decided not to continue with it, and still get ads asking me to try it for free. Except when I click on them, I get a message saying I've already tried it before and that the offer is for new users. I don't mind ads, th...
I did a free-tiral of premium, decided not to continue with it, and still get ads asking me to try it for free. Except when I click on them, I get a message saying I've already tried it before and th...
Community Legend
701 Views
2 replies
0 likes
Hi, folks. I've seen some topics about playlists disappearing but I have more complex problem: my country and birthdate is changed. To change that I theoretically have to change the billing system and I'm afraid to mess it all up. To add up I have no...
Hi, folks. I've seen some topics about playlists disappearing but I have more complex problem: my country and birthdate is changed. To change that I theoretically have to change the billin...
Spotify
195 Views
1 replies
0 likes
I went abroad for a couple of months and now I'm back in the US. My Spotify keeps showing in offline mode and in the website it says that I can't use it because the 14 days to use it abroad are over. The thing is that I'm not abroad anymore! Help?
I went abroad for a couple of months and now I'm back in the US. My Spotify keeps showing in offline mode and in the website it says that I can't use it because the 14 days to use it abroad are over....
Community Legend
177 Views
1 replies
0 likes
This is getting ridiculous. I've tried the contact form numerous times, but only get a standard no-reply response with no answer to my problem. I've been paying for premium service for months, yet my account still says that I'm a Free user. I can not...
This is getting ridiculous. I've tried the contact form numerous times, but only get a standard no-reply response with no answer to my problem. I've been paying for premium service for mo...
Spotify Legend
211 Views
1 replies
0 likes
Im now turning to this community board for help. I have been getting billed for months for two accounts on my business card. i have no idea who set this up, or what the user name and PW are to access. i have used this wonderful "contact" form you spe...
Im now turning to this community board for help. I have been getting billed for months for two accounts on my business card. i have no idea who set this up, or what the user name and PW a...
Community Legend
261 Views
2 replies
0 likes
I just upgraded and it still won't let me stream
I just upgraded and it still won't let me stream
Not applicable
653 Views
8 replies
0 likes
Hi! I have currenly had spotify premium, this was taken away when my card expired. This happened in September i think. Now have a new card and have registrated it to spotify, when i try to activate spotify premium again a red panel comes up and it sa...
Hi! I have currenly had spotify premium, this was taken away when my card expired. This happened in September i think. Now have a new card and have registrated it to spotify, when i...
Not applicable
561 Views
5 replies
0 likes
Hi! Yesterday I purchased 10 songs and the receipt is in my inbox, but I can't download the music. I tried to contact the support team, but the msg I got is that i should post my topic in the spotify forum. Anyone can help? Thanks N
Hi! Yesterday I purchased 10 songs and the receipt is in my inbox, but I can't download the music. I tried to contact the support team, but the msg I got is that i should post my topic in the spotify...
Community Legend
549 Views
1 replies
0 likes
