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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • chukos
  • Casual Listener
  • 174163 Views
  • 187 replies
  • 13 likes
  • Account
    Free
  • 174163 Views
  • 187 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11520 Views
  • 6 replies
  • 11 likes
  • Security
  • 11520 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 516754 Views
  • 986 replies
  • 113 likes
  • Account
  • 516754 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126219 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126219 Views
  • 74 replies
  • 12 likes

spotify app says i need premium when i allready got it

I have never been able to login on my phone but on my laptop it works just fine. Ive tried to uninstall and reinstalling the app multiple times.

  • Casual Listener
  • I have never been able to login on my phone but on my laptop it works just fine. Ive tried to uninstall and reinstalling the app multiple times.
  • Jude
  • Spotify Legend
  • 902 Views
  • 3 replies
  • 0 likes
  • 902 Views
  • 3 replies
  • 0 likes

Charged for month even though I canceled.

I cancled the subscription on paypal itself, so some of the fault is with me. However, i was wondering if I could get a refund, since my trial did not end until the 4th, and I cancled on the third, and was charged a day early. And, the card I had on ...

  • Newbie
  • I cancled the subscription on paypal itself, so some of the fault is with me. However, i was wondering if I could get a refund, since my trial did not end until the 4th, and I cancled on the third, a...
  • Peter__
  • Community Legend
  • 610 Views
  • 1 replies
  • 0 likes
  • 610 Views
  • 1 replies
  • 0 likes

Are there still nagging facebook advertisements?

The Facebook requirement for login has apparently been removed. If I have a non-facebook user account, will I still get the nagging splash screens asking me to link to Facebook? How about on my phone, will the mobile app still nag me to link my profi...

  • Casual Listener
  • The Facebook requirement for login has apparently been removed. If I have a non-facebook user account, will I still get the nagging splash screens asking me to link to Facebook?   How about ...
  • t_m_heinonen
  • Casual Listener
  • 599 Views
  • 2 replies
  • 0 likes
  • 599 Views
  • 2 replies
  • 0 likes

neee to change password

how do i chamge my password please im having same trouble

  • Newbie
  • how do i chamge my password please im having same trouble
  • Peter__
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

New album releases - update?

Hi! I find that the lists "New Album releases on Spotify" and "New singles..." are very seldom, and randomly uptated? I'd like to have an update at least every other day... I thought it was the mobile app (Android) that was frozen or something, but t...

  • Newbie
  • Hi! I find that the lists "New Album releases on Spotify" and "New singles..." are very seldom, and randomly uptated? I'd like to have an update at least every other day... I thought it was the...
  • MMS
  • Casual Listener
  • 474 Views
  • 1 replies
  • 1 likes
  • 474 Views
  • 1 replies
  • 1 likes

Solved!! Paid for premium recurring Sept. 3 but premium stopped working today Oct. 3

I'm new to spotify but I paid close attention to the details of buying spotify premium. It said I'd be paying 9.99/month and it charged me and sent me an email saying it would charge me again on October 3rd(today). It was working fine this morning an...

  • Regular
  • I'm new to spotify but I paid close attention to the details of buying spotify premium. It said I'd be paying 9.99/month and it charged me and sent me an email saying it would charge me again on Octo...
  • meahtenoha
  • Spotify
  • 1509 Views
  • 10 replies
  • 0 likes
  • 1509 Views
  • 10 replies
  • 0 likes

premium downgraded to unlimitef

Hello. Has anyone downgraded to unlimited. It says with unlimited, i cant stream anymore but i can listen to whats sync in. They have charged me 9.99 to 4.99. So i know they got my request. If anyone knows a cent or two about this, plz let me know. T...

  • Casual Listener
  • Hello. Has anyone downgraded to unlimited. It says with unlimited, i cant stream anymore but i can listen to whats sync in. They have charged me 9.99 to 4.99. So i know they got my request. If anyon...
  • TylerS
  • Gig Goer
  • 448 Views
  • 5 replies
  • 0 likes
  • 448 Views
  • 5 replies
  • 0 likes

problem with paid of download

Hi, Yesterday, i want to buy 10downloads for the first time in Spotify. I try it 3times but the system said me that was an error. At the 4 time, I was finally able to buy the 10 downloads. But, 2hours later, i received the acquittance at my mail of 4...

  • Casual Listener
  • Hi,    Yesterday, i want to buy 10downloads for the first time in Spotify. I try it 3times but the system said me that was an error. At the 4 time,  I was finally able to buy the 1...
  • denzey
  • Casual Listener
  • 373 Views
  • 4 replies
  • 0 likes
  • 373 Views
  • 4 replies
  • 0 likes

Solved!! [Q] Simultaneous listening, possible ?

Hi, Is it possible to listen to Spotify on 2 Android phones at the same time ? (for my dad and me). And also on a PC and on an Android phone at the same time, Thanks

  • Regular
  • Hi,   Is it possible to listen to Spotify on 2 Android phones at the same time ? (for my dad and me). And also on a PC and on an Android phone at the same time,   Thanks 🙂
  • RaphaelH1427
  • Regular
  • 8511 Views
  • 6 replies
  • 0 likes
  • 8511 Views
  • 6 replies
  • 0 likes

ecard purchase was a bad experience so far.

Hi I purchased an e-card for a friend. I got charged twice after the website crashed during a transaction (OSX Safari Version 5.1.7). Then I got this email. It does not state who I purchased e-card or any other details about what I wrote and who it w...

  • Casual Listener
  • Hi I purchased an e-card for a friend.  I got charged twice after the website crashed during a transaction (OSX Safari Version 5.1.7). Then I got this email. It does not state who I purch...
  • Peter__
  • Community Legend
  • 267 Views
  • 2 replies
  • 0 likes
  • 267 Views
  • 2 replies
  • 0 likes

Solved!! Can you play your playlist in two different countries?

Hi, I tried searching the forum for this particular issue and I'm sure its been asked before, but I was wondering if I was able to play the playlist I created in USA in Australia? I have a USA Spotify Unlimited account. Say if I logged into my accoun...

  • Visitor
  • Hi,   I tried searching the forum for this particular issue and I'm sure its been asked before, but I was wondering if I was able to play the playlist I created in USA in Australia? I have...
  • user-removed
  • Not applicable
  • 917 Views
  • 3 replies
  • 0 likes
  • 917 Views
  • 3 replies
  • 0 likes

Login with username instead of facebook

Hello, I have a premium subscription and currently login via my facebook profile. How do I login via a standard username against same subscription instead ? Thank you

  • Casual Listener
  • Hello,  I have a premium subscription and currently login via my facebook profile.  How do I login via a standard username against same subscription instead ? Thank you
  • t_m_heinonen
  • Casual Listener
  • 492 Views
  • 3 replies
  • 0 likes
  • 492 Views
  • 3 replies
  • 0 likes

Moderators only?

I suppose this is more of a bug report/point of curiosity than a topic but as I was unable to find a report issue button (though, admittedly, I didn't look very hard) I figured I'd just post it. While nosing about my profile page I came across the pa...

spotifyreport.PNG
  • Music Fan
  • I suppose this is more of a bug report/point of curiosity than a topic but as I was unable to find a report issue button (though, admittedly, I didn't look very hard) I figured I'd just post it.&nbsp...
  • David
  • Spotify Legend
  • 399 Views
  • 3 replies
  • 0 likes
  • 399 Views
  • 3 replies
  • 0 likes

someone else using my spotify

Someone else is using my account, is it possible to disconnect everyone who is logged on so only i can log in agan? should i change the password also? for some reason my boyfriend facebook account is connected to my spotify, could you also undo that ...

  • Newbie
  • Someone else is using my account, is it possible to disconnect everyone who is logged on so only i can log in agan? should i change the password also? for some reason my boyfriend facebook account is...
  • David
  • Spotify Legend
  • 347 Views
  • 2 replies
  • 0 likes
  • 347 Views
  • 2 replies
  • 0 likes

Lock

I wanna know how to lock my playlists. Every song on every list I have, is in that order for a reason, so if people would delete songs from them ,´or if I´d delete the lists by accident, I´d panic!!! PLEASE TELL ME: how do I lock my Spotify lists????

  • Newbie
  • I wanna know how to lock my playlists. Every song on every list I have, is in that order for a reason, so if people would delete songs from them ,´or if I´d delete the lists by accident, I´d panic!!!...
  • Peter__
  • Community Legend
  • 234 Views
  • 1 replies
  • 1 likes
  • 234 Views
  • 1 replies
  • 1 likes

Confirmed cancelled premium account still charged for 6 more months?

I cancelled my account over six months ago and have email trail from support to prove it, but have continue to be charged for six months even though my account status was free. I have received no response to my request for a refund. There are too man...

  • Regular
  • I cancelled my account over six months ago and have email trail from support to prove it, but have continue to be charged for six months even though my account status was free. I have received no res...
  • Peter__
  • Community Legend
  • 1119 Views
  • 27 replies
  • 0 likes
  • 1119 Views
  • 27 replies
  • 0 likes

Premium account not being recognized

For some reason my computer and phone are not recognizing my premium account but I was ust charged the 9.99$ today. Thanks for the help Erik

  • Casual Listener
  • For some reason my computer and phone are not recognizing my premium account but I was ust charged the 9.99$ today. Thanks for the help Erik
  • meahtenoha
  • Spotify
  • 851 Views
  • 7 replies
  • 0 likes
  • 851 Views
  • 7 replies
  • 0 likes

Duplicate account... Help?

Hi. I have googled, and searched on these forums, but can't seem to figure it out. My original account, with my self-created username, holds all my playlists and starred music. When I recently logged in on my spotify through a friend's phone, somehow...

  • Visitor
  • Hi. I have googled, and searched on these forums, but can't seem to figure it out. My original account, with my self-created username, holds all my playlists and starred music. When I recently logged...
  • meahtenoha
  • Spotify
  • 302 Views
  • 4 replies
  • 0 likes
  • 302 Views
  • 4 replies
  • 0 likes

Unable to delete songs from playlists

I would like to remove certain songs from my playlists but when I right click on them, the DELETE option is grey and doesn't work. Help please!

  • Newbie
  • I would like to remove certain songs from my playlists but when I right click on them, the DELETE option is grey and doesn't work. Help please!
  • Jude
  • Spotify Legend
  • 4816 Views
  • 13 replies
  • 0 likes
  • 4816 Views
  • 13 replies
  • 0 likes

Top lists

Is there any way that you can see your toplist for a month or a year istead of just on a weekly basis? Is there also somewhere you can see how many times you have played a song or an album?

  • Newbie
  • Is there any way that you can see your toplist for a month or a year istead of just on a weekly basis?   Is there also somewhere you can see how many times you have played a song or an album?
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes