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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • benji28251
  • Visitor
  • 394037 Views
  • 940 replies
  • 107 likes
  • Account
  • 394037 Views
  • 940 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1169946 Views
  • 119 replies
  • 112 likes
  • Account
  • 1169946 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98623 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98623 Views
  • 68 replies
  • 10 likes

Do my playlists disappear if I reset my account?

I have been wanting to unsync one of my devices so I can set up another device. To do this I have to reset my account, as I already have three devices used. Will resetting my account delete my playlist info from spotify or just unsync it? After i res...

  • Casual Listener
  • I have been wanting to unsync one of my devices so I can set up another device. To do this I have to reset my account, as I already have three devices used. Will resetting my account delete my playli...
  • 411 Views
  • 0 replies
  • 0 likes
  • 411 Views
  • 0 replies
  • 0 likes

Please help a newcomer..

What is the difference between downloading and streaming - I have paid £4.99 per month and thought this was it - however £1.15 is coming out of my account each time I download something - I thought I understood it to be £4.99 per month - full stop. T...

  • Regular
  • What is the difference between downloading and streaming - I have paid £4.99 per month and thought this was it - however £1.15 is coming out of my account each time I download something - I thought I...
  • Stupify
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Please cancel my subscription

I have been trying for about 30 minutes to cancel my account. Every time i try to get to the subscription section the page hangs, or displays "An error has occurred. Please try again.". Please can you cancel my account. The contact form page also han...

  • Newbie
  • I have been trying for about 30 minutes to cancel my account.   Every time i try to get to the subscription section the page hangs, or displays "An error has occurred. Please try again.". Plea...
  • 241 Views
  • 0 replies
  • 1 likes
  • 241 Views
  • 0 replies
  • 1 likes

Charged twice for Spotify subscription and Spotify contact form is not working

I've been charged twice for my Spotify subscription, once on Monday 23rd and again on Tuesday 24th. I have tried to use the contact form on the contact us page, but this is not working. The form cuts of halfway, there is no submit button and looking ...

  • Newbie
  • I've been charged twice for my Spotify subscription, once on Monday 23rd and again on Tuesday 24th. I have tried to use the contact form on the contact us page, but this is not working. The form cuts...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

Thought it was adfree for 6 months?

I thought I read somewhere that when you sign up for the free account, the ads and the 10 hour a week limitation are ignored for 6 months?? Or did I dream this. Can't yet comment on the 10 hour business, but I'm definitely hearing ads...

  • Newbie
  • I thought I read somewhere that when you sign up for the free account, the ads and the 10 hour a week limitation are ignored for 6 months?? Or did I dream this. Can't yet comment on the 10 hour busin...
  • Stupify
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Offline mode

It says that I am offline when I shouldn't be, I am connected to the internet and never switched to offline mode. Why is it doing this? And how can I go online again? Please and thank you.

  • Newbie
  • It says that I am offline when I shouldn't be, I am connected to the internet and never switched to offline mode. Why is it doing this? And how can I go online again? Please and thank you.
  • Scottehh
  • Music Fan
  • 445 Views
  • 3 replies
  • 0 likes
  • 445 Views
  • 3 replies
  • 0 likes

My spotify stared list is gone!

Hi, my spotify stared list was gone yesterday i logged on to my cellphone. And i don't know all the songs i had in there but it would be great if someone could help me get it back. It left 2 songs on my playlis. 12/12 and A boy brushed red living in ...

  • Newbie
  • Hi, my spotify stared list was gone yesterday i logged on to my cellphone. And i don't know all the songs i had in there but it would be great if someone could help me get it back. It left 2 songs on...
  • Richard
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Spotify logged me out and has Deleted my Playlists?

Yesterday, Spotify logged me out and it didn't accept my password; so I reset it. When I reset my Password I went back into Spotify and it deleted all of my Playists. I think I might have 2 Usernames for some reason (Shireen-Yogi and Shireen1993) on ...

  • Visitor
  • Yesterday, Spotify logged me out and it didn't accept my password; so I reset it. When I reset my Password I went back into Spotify and it deleted all of my Playists.    I think I might h...
  • user-removed
  • Not applicable
  • 1070 Views
  • 5 replies
  • 0 likes
  • 1070 Views
  • 5 replies
  • 0 likes

Can't log in with phone

I downloaded Premium to download music on my phone. I have installed the Spotify app but when I try to log in using my facebook login info, it tells me I'm entering it wrong. I've already changed my facebook password and rebooted my phone. Please hel...

  • Newbie
  • I downloaded Premium to download music on my phone. I have installed the Spotify app but when I try to log in using my facebook login info, it tells me I'm entering it wrong. I've already changed my ...
  • meahtenoha
  • Spotify
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Premium for $4.99?

I have a Premium account but this past month i was only charged $4.99 instead of the usual $9.99. I was wondering why?

  • Newbie
  • I have a Premium account but this past month i was only charged $4.99 instead of the usual $9.99. I was wondering why?
  • 446 Views
  • 0 replies
  • 0 likes
  • 446 Views
  • 0 replies
  • 0 likes

Still need help with offline tracks

I asked:When I open my account, I get the message "The offline tracks have expired. You need to login to Spotify to re-activate them".What do I have to do? I do log into my account every time I use my account. Is there something else I need to do? I ...

  • Regular
  • I asked: When I open my account, I get the message "The offline tracks have expired. You need to login to Spotify to re-activate them". What do I have to do? I do log into my account every time I u...
  • Sam
  • Spotify
  • 605 Views
  • 6 replies
  • 0 likes
  • 605 Views
  • 6 replies
  • 0 likes

Lost Premium an my playlists.

I received an e mail at 9pm yesterday saying that there was a problem with collecting payment, immediately went to my account and saw that my credit card had expired and updated the details but still no sign of the premium returning 20 hours later. I...

  • Casual Listener
  • I received an e mail at 9pm yesterday saying that there was a problem with collecting payment, immediately went to my account and saw that my credit card had expired and updated the details but still...
  • Sam
  • Spotify
  • 226 Views
  • 3 replies
  • 0 likes
  • 226 Views
  • 3 replies
  • 0 likes

Disabled Spotify Social but people can still see what I'm listening to

Hi I don't have 'Share my activity on Spotify Social' checked and I am not connected with Facebook. However, I subscribed to a friend's playlist and now they can see all my song activity in their 'People' bar. I don't get this - by subscribing to the...

  • Newbie
  • Hi   I don't have 'Share my activity on Spotify Social' checked and I am not connected with Facebook. However, I subscribed to a friend's playlist and now they can see all my song activity in ...
  • 882 Views
  • 0 replies
  • 0 likes
  • 882 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Hacked? Gibberish in recently listened.

My friend is apparently listening to gibberish. There are songs showing up with variations such as: JBwKRTqzkf6L – o1OeG9tvbPWMIs anyone else seeing this?

  • Casual Listener
  • My friend is apparently listening to gibberish.  There are songs showing up with variations such as:  JBwKRTqzkf6L – o1OeG9tvbPWM Is anyone else seeing this?  
  • freeze
  • Casual Listener
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Why do single downloads expire?

Why do single downloads expire? The "Downlads" page clearly say: "Spare bundles don’t last foreverWe can offer downloads to you at this great price because we’re buying them in bulk from the artists and labels. As part of this arrangement, all of the...

  • Casual Listener
  • Why do single downloads expire?   The "Downlads" page clearly say:   "Spare bundles don’t last forever We can offer downloads to you at this great price because we’re buying them in bu...
  • meahtenoha
  • Spotify
  • 806 Views
  • 3 replies
  • 0 likes
  • 806 Views
  • 3 replies
  • 0 likes

Account

Hello! I Had missed because I got a new card number now they have not pulled money so I will not go into my spotify. Has changed the card number when will I be able to listen to Spotify again and when pulling them money??

  • Newbie
  • Hello! I Had missed because I got a new card number now they have not pulled money so I will not go into my spotify. Has changed the card number when will I be able to listen to Spotify again and whe...
  • meahtenoha
  • Spotify
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Hello, my account is/was hacked.

Hello, my account is/was hacked. I have gotten "controlo" over it again however it's some1 els online on it but I have changed passowrd. They keep interupting me listening to music becuase it get's paused everytime they press play. Is there anyway to...

  • Casual Listener
  • Hello, my account is/was hacked. I have gotten "controlo" over it again however it's some1 els online on it but I have changed passowrd. They keep interupting me listening to music becuase it get's p...
  • meahtenoha
  • Spotify
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

After the site crashed my premium account went to free.

Hi.. So today about the same time as the site crashed my premium account went to a free account instead.And now that im trying to pay for premium again i get the message: Payment failed. Please make sure that you have sufficient funds and that your c...

  • Casual Listener
  • Hi.. So today about the same time as the site crashed my premium account went to a free account instead. And now that im trying to pay for premium again i get the message: Payment failed. Pleas...
  • ALERION
  • Casual Listener
  • 268 Views
  • 2 replies
  • 0 likes
  • 268 Views
  • 2 replies
  • 0 likes

Problem with importing songs from itunes library --> auto-correction

Hello everyone,I just installed spotify and imported my itunes library. Then I noticed, that spotify automatically connected the songs to its database and in some cases even "corrected" the name of the songs (only in spotify, not in itunes or the fil...

  • Casual Listener
  • Hello everyone, I just installed spotify and imported my itunes library. Then I noticed, that spotify automatically connected the songs to its database and in some cases even "corrected" the name of...
  • 350 Views
  • 0 replies
  • 0 likes
  • 350 Views
  • 0 replies
  • 0 likes

need help

i have been using spotify for a lil while the free one all of a sudden it says i have premium and when i try to cancel it says it is through their partners telia im seriously lost here i never subscribed to premium

  • Newbie
  • i have been using spotify for a lil while the free one all of a sudden it says i have premium and when i try to cancel it says it is through their partners telia im seriously lost here i never subscr...
  • 141 Views
  • 0 replies
  • 0 likes
  • 141 Views
  • 0 replies
  • 0 likes