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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 353153 Views
  • 901 replies
  • 105 likes
  • Account
  • 353153 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152599 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152599 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88417 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88417 Views
  • 68 replies
  • 10 likes

30 Day Trial, Charged my PayPal

Hi, I only wanted to try out Spotify Premium for 30 days but i recently got a charge from spotify for $9.99 on my paypal.I want to claim a refund.. please

  • Newbie
  • Hi, I only wanted to try out Spotify Premium for 30 days but i recently got a charge from spotify for $9.99 on my paypal. I want to claim a refund.. please
  • OrangeisGood
  • Newbie
  • 409 Views
  • 2 replies
  • 0 likes
  • 409 Views
  • 2 replies
  • 0 likes

I Cannot renew to get songs back on mobile

Can anyone tell me how to renew. I don't get the change payment method on the screen.

  • Newbie
  • Can anyone tell me how to renew. I don't get the change payment method on the screen.
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Can't upgrade account!

Hi, I'm using a VISA Electron Card with all my internet purchases. It works everywhere except on this page. A few months ago I was able to upgrade my account with my regular card, then I changed card for a few months and when I changed back I got thi...

  • Newbie
  • Hi, I'm using a VISA Electron Card with all my internet purchases. It works everywhere except on this page. A few months ago I was able to upgrade my account with my regular card, then I changed card...
  • David
  • Spotify Legend
  • 2772 Views
  • 2 replies
  • 0 likes
  • 2772 Views
  • 2 replies
  • 0 likes

iPod Connection Issue

When I plug my iPod into my USB drive and open spotify its saying access to Spotify for this device has been denied/unavailable. It has never done this before and I am wondering what to do about it. PLEASE HELP!!

  • Newbie
  • When I plug my iPod into my USB drive and open spotify its saying access to Spotify for this device has been denied/unavailable. It has never done this before and I am wondering what to do about it. ...
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes

Problem in updating payment info

Here's the scoop:1. Back in early February, I signed up for the 30-day free trial.2. 30 days later, it couldn't get the payment to work, so it pushed me back to Spotify Free.3. There's no link on the Subscriptions page to update my payment info. What...

  • Casual Listener
  • Here's the scoop: 1. Back in early February, I signed up for the 30-day free trial. 2. 30 days later, it couldn't get the payment to work, so it pushed me back to Spotify Free. 3. There's no link ...
  • timothymh
  • Casual Listener
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

NO connection whatsoever after 5pm

For the past 6 weeks without fail I cannot listen to anything, stops and stars every few seconds it's awful, it has been every single night without fail,this is the only time I realty get to sit down and listen and I can't, Im basically paying for th...

  • Visitor
  • For the past 6 weeks without fail I cannot listen to anything, stops and stars every few seconds it's awful, it has been every single night without fail,this is the only time I realty get to sit down...
  • renegadeimp
  • Gig Goer
  • 398 Views
  • 9 replies
  • 0 likes
  • 398 Views
  • 9 replies
  • 0 likes

Problems in getting Spotify Unlimited.

I'm having problems with getting Spotify Unlimited. I'm trying to get Spotify Unlimited, but when I try to pay for it, the page says that I have the wrong password. I've logged out and logged in, but the same message appears everytime "Sorry, wrong p...

  • Casual Listener
  • I'm having problems with getting Spotify Unlimited. I'm trying to get Spotify Unlimited, but when I try to pay for it, the page says that I have the wrong password. I've logged out and logged in, but...
  • licenced
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Free

I know this may seem like a basic question however I have Spoitfy Free. What do I actually get with this?

  • Casual Listener
  • I know this may seem like a basic question however I have Spoitfy Free.  What do I actually get with this?
  • bevanjn
  • Casual Listener
  • 568 Views
  • 2 replies
  • 0 likes
  • 568 Views
  • 2 replies
  • 0 likes

I can't update my payment information

Am I missing something here? The instructions state to go to your subscription page to update your payment information. However, when I get to my subscription page it only shows me the payment information that I want to change. It doesn't provide a b...

  • Newbie
  • Am I missing something here? The instructions state to go to your subscription page to update your payment information. However, when I get to my subscription page it only shows me the payment inform...
  • maduu
  • Casual Listener
  • 848 Views
  • 7 replies
  • 1 likes
  • 848 Views
  • 7 replies
  • 1 likes

Missing playlist!

Hey Guys. You do an awsome job, and i really love Sotify. BUT, my Starred account just got wiped off all my songs, exept two. I just added the ones i could find, but jesus i would love the get the hole list back. Can you help me? ' John-o

  • Casual Listener
  • Hey Guys. You do an awsome job, and i really love Sotify.   BUT, my Starred account just got wiped off all my songs, exept two. I just added the ones i could find, but jesus i would love the g...
  • 110 Views
  • 0 replies
  • 0 likes
  • 110 Views
  • 0 replies
  • 0 likes

still cannot log onto spotify & access music

I have been given a load of old tosh by spotify. As soon as i cancel mt subscription they contact me with a so called solution to my problem & all it is is a link to re new my subscription. Come on spotify deal with my problem & help me access music ...

  • Casual Listener
  • I have been given a load of old tosh by spotify.   As soon as i cancel mt subscription they contact me with a so called solution to my problem & all it is is a link to re new my subscripti...
  • David
  • Spotify Legend
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Question about Premium account

I wanted to know if you can sync offline lists with iPods without buying the songs you are gooing to sync. Thanks for the help

  • Newbie
  • I wanted to know if you can sync offline lists with iPods without buying the songs you are gooing to sync. Thanks for the help 馃檪
  • David
  • Spotify Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

can't get premium

hey.. i can't get premium i had to change my card, so when i try to get a new premium it don't work i need to change my card detalie but i can't do it?? Were can i do this and how i have look on the subscriptions site but it don't stand there please ...

  • Newbie
  • hey.. i can't get premium i had to change my card, so when i try to get a new premium it don't work i need to change my card detalie but i can't do it??   Were can i do this and how i have loo...
  • David
  • Spotify Legend
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Cancel my spotify subscription!

I can't cancel my premium subscription. When i input my password details it says "Incorrect password".I am using spotify through Facebook - and I am using the real password, since i easily managed to log onto both spotify and facebook a minute ago.Wh...

  • Newbie
  • I can't cancel my premium subscription. When i input my password details it says "Incorrect password". I am using spotify through Facebook - and I am using the real password, since i easily managed ...
  • 542 Views
  • 0 replies
  • 3 likes
  • 542 Views
  • 0 replies
  • 3 likes

Duplicate account

Hi, like others i lost my original account. I can see that I have to log in by using my original username. However, I do not remember. My ID is 113313965.... How do I find my username.... LJ

  • Newbie
  • Hi,   like others i lost my original account. I can see that I have to log in by using my original username. However, I do not remember.   My ID is 113313965....   How...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

Account: People appearing on the right that I do not know. How to remove?

The title pretty much sums it up. I haven't signed in from a facebook account, so I literally have no friends added on here, which is how I like it. Yet I seem to have two people showing up to the right that I haven't got a clue about. Who are they a...

  • Newbie
  •   The title pretty much sums it up. I haven't signed in from a facebook account, so I literally have no friends added on here, which is how I like it. Yet I seem to have two people showing up t...
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Playlist issue

Spotify people, I reported my issue of disappearing playlists on 23/02/12, on 02/03/2012 you emailed me thanking me for my patience and saying you were running final checks and I should hear from you again within 24 hours. I haven't heard anything fr...

  • Casual Listener
  • Spotify people,   I reported my issue of disappearing playlists on 23/02/12, on 02/03/2012 you emailed me thanking me for my patience and saying you were running final checks and I should hear...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Cancelaci贸n de suscripci贸n

Buenos d铆as , hoy he mirado el tiempo restante para finalizar el mes de prueba de spotify y he visto que quedan pocos dias. He ido a cancelar la suscripci贸n y me pide la contrase帽a de la cuenta de spotify ( que es la misma que la del facebook porque ...

  • Newbie
  • Buenos d铆as , hoy he mirado el tiempo restante para finalizar el mes de prueba de spotify y he visto que quedan pocos dias. He ido a cancelar la suscripci贸n y me pide la contrase帽a de la cuenta de sp...
  • jvanderb
  • Roadie
  • 527 Views
  • 1 replies
  • 0 likes
  • 527 Views
  • 1 replies
  • 0 likes

Cant enter my premium......

Hi. . Have some issues with my premium. All the playlists is gone and ive been downgraded to the regular. Cant enter my premium at all and no recipts at all in the log for payment. But I have payed and had it working at least a year. Dont find any su...

  • Newbie
  • Hi. . Have some issues with my premium. All the playlists is gone and ive been downgraded to the regular. Cant enter my premium at all and no recipts at all in the log for payment. But I have payed a...
  • Rorey
  • Spotify
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes