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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9872 Views
  • 3 replies
  • 9 likes
  • Security
  • 9872 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492923 Views
  • 981 replies
  • 111 likes
  • Account
  • 492923 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213730 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213730 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122546 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122546 Views
  • 72 replies
  • 12 likes

is there anyway to pay early all about when giffgaff get payed

anyway to change to take money on the 10th of every month? for spotify premium of 30 day trial so you can call it pay day early?

  • Regular
  • anyway to change to take money on the 10th of every month? for spotify premium of 30 day trial so you can call it pay day early?
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

Facebook credentials not working in log-in page

Having trouble with logging into spotify to use premium features such as offline mode but wont let me as my facebook credentials wont work. When i use the password restet page,it tells me that im using facebook to login and to put my details in but h...

  • Newbie
  • Having trouble with logging into spotify to use premium features such as offline mode but wont let me as my facebook credentials wont work. When i use the password restet page,it tells me that...
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

Zappa and Gabriel albums come up in search but you can't play them

It's been clear for a long time that neither Peter Gabriel nor Frank Zappa's estate have licenced their music for Spotify (PG's recent "Blood" albums excepted). Now, all of a sudden, I get the almost full discographies from both artists on Spotify, b...

  • Regular
  • It's been clear for a long time that neither Peter Gabriel nor Frank Zappa's estate have licenced their music for Spotify (PG's recent "Blood" albums excepted). Now, all of a sudden, I get the almost...
  • mistrijah
  • Regular
  • 705 Views
  • 7 replies
  • 0 likes
  • 705 Views
  • 7 replies
  • 0 likes

Help! I've downloaded a large album by mistake can I reverse this??

I've just purchased 100 downloads but accidently clicked on an album that contains 86 songs that I didn't wish to buy! I've set Spotify to offline mode so it won't do anything but can I reverse the download and get my 86 download credits back? To put...

  • Casual Listener
  • I've just purchased 100 downloads but accidently clicked on an album that contains 86 songs that I didn't wish to buy! I've set Spotify to offline mode so it won't do anything but can I reverse the d...
  • MattSuda
  • Spotify Star
  • 322 Views
  • 3 replies
  • 0 likes
  • 322 Views
  • 3 replies
  • 0 likes

accidently deleted playlist!

accidently deleted my playlist called "awesomeness" username:1222058199 please help!!!!

  • Newbie
  • accidently deleted my playlist called "awesomeness" username:1222058199 please help!!!!
  • MattSuda
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

fix this **uh-oh**!!!

Nothing works off or online

  • Newbie
  • Nothing works off or online
  • licenced
  • Community Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Solved!! Spotify (details) account and Spotify facebook account merged together? How to undo?

I have a Spotify Premium account that I login to using my Spotify details, and my wife has a free Spotify account that she uses via her Facebook account. Somehow, our accounts seem to have become one (we share devices like iPads often). My playlists ...

  • Newbie
  • I have a Spotify Premium account that I login to using my Spotify details, and my wife has a free Spotify account that she uses via her Facebook account.   Somehow, our accounts seem to have...
  • Billybillblack
  • Roadie
  • 425 Views
  • 2 replies
  • 0 likes
  • 425 Views
  • 2 replies
  • 0 likes

upraged to premium, still getting ads. Again!

Had this problem last month, payment ok and I got the receipt but I still have to listen to the f-in ads when I'm on my computer! At least this time it works on my phone but hey, if I pay for skipping the ads shouldn't I get to skip the ads?! Once wa...

  • Regular
  • Had this problem last month, payment ok and I got the receipt but I still have to listen to the f-in ads when I'm on my computer! At least this time it works on my phone but hey, if I pay for skippin...
  • 125 Views
  • 0 replies
  • 0 likes
  • 125 Views
  • 0 replies
  • 0 likes

Solved!! Premium - Facebook account delinked and recreated :(

Hiya. I unwisely pressed the "Disconnect from Facebook" button which unlinked my Facebook account from my premium Spotify account. When I logged in again with Facebook it created me a new Spotify account. I have the old Spotify account number... What...

  • Casual Listener
  • Hiya.  I unwisely pressed the "Disconnect from Facebook" button which unlinked my Facebook account from my premium Spotify account.  When I logged in again with Facebook it created me a new...
  • amissner
  • Casual Listener
  • 808 Views
  • 5 replies
  • 0 likes
  • 808 Views
  • 5 replies
  • 0 likes

Will a Premium Account on IPad, stream in Turkey?

I am considering upgrading to the Premium account for my holiday, but have some questions. I am going to Turkey for a holiday, at a Villa with Wifi, and am taking my Ipad 1. If I upgrade will I be able to stream unlimited music without adverts from t...

  • Casual Listener
  • I am considering upgrading to the Premium account for my holiday, but have some questions.   I am going to Turkey for a holiday, at a Villa with Wifi, and am taking my Ipad 1.   If ...
  • David
  • Spotify Legend
  • 444 Views
  • 1 replies
  • 0 likes
  • 444 Views
  • 1 replies
  • 0 likes

Premium user + want to link Spotify account to different Facebook account

Hi, I'm a premium subscriber and I'd like to link my Spotify account to a different Facebook account. (I'm shutting the other one down.) Do I really have to go through the hassle of cancelling my current account, re-subscribing on the other Facebook ...

  • Newbie
  • Hi, I'm a premium subscriber and I'd like to link my Spotify account to a different Facebook account. (I'm shutting the other one down.) Do I really have to go through the hassle of cancelling my cur...
  • Sam
  • Spotify
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Being charged for premium after I cancelled my subscription

I cancelled my subscription to Premium about a week ago to avoid being charged but Spotify already charged me today for this month even though I cancelled it days ago. How do I go about getting it refunded because I already cancelled before the next ...

  • Casual Listener
  • I cancelled my subscription to Premium about a week ago to avoid being charged but Spotify already charged me today for this month even though I cancelled it days ago. How do I go about getting it re...
  • MattSuda
  • Spotify Star
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

erased playlist

I had erased my playlist accidentally. My playlist name is luis and my username is luisbarreda. Can you please help me.

  • Newbie
  • I had erased my playlist accidentally. My playlist name is luis and my username is luisbarreda. Can you please help me.
  • Sam
  • Spotify
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Justin Bieber is a "recommended album"

Hi, First of all I would just like to let you know that I'm an avid listener to great music ranging from good old 70's prog rock to nice heartwarming norwegian black metal. Now, when I open up spotify I get greeted with this message telling me I have...

  • Casual Listener
  • Hi,   First of all I would just like to let you know that I'm an avid listener to great music ranging from good old 70's prog rock to nice heartwarming norwegian black metal.   Now,...
  • 565 Views
  • 0 replies
  • 7 likes
  • 565 Views
  • 0 replies
  • 7 likes

Playlist lost after logging in with original facebook spotify on a premium spotify account.

My dad has premium spotify and i had been using spotify connected to my facebook. I was trying to transfer my playlist to his spotify to use it on my iphone since it's premium. I logged into his premium spotify account on my laptop and signed into my...

  • Newbie
  • My dad has premium spotify and i had been using spotify connected to my facebook. I was trying to transfer my playlist to his spotify to use it on my iphone since it's premium. I logged into his prem...
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

Problem with country

Hello, my English is poor but I'll try write it. I have registered at Spotify about 12 days ago and I was in Norway when it happened. Now, I'm in Spain (where I live), and I can't change my country. Due to that, I can't try the Premium because I am n...

  • Newbie
  •  Hello, my English is poor but I'll try write it.  I have registered at Spotify about 12 days ago and I was in Norway when it happened. Now, I'm in Spain (where I live), and I can't chang...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

SPOTIFY IS TRYING TO TAKE MONEY OUT MY BANK(iv already paid)

hi im a premium member,i paid my last bill on the 11th of july,for some reason it only took five pounds out of my bank,i just recieved a message at the top of my bar saying there was an error with my card and you could not withdraw the money from my ...

  • Regular
  • hi im a premium member,i paid my last bill on the 11th of july,for some reason it only took five pounds out of my bank,i just recieved a message at the top of my bar saying there was an error with ...
  • Richard
  • Community Legend
  • 489 Views
  • 1 replies
  • 0 likes
  • 489 Views
  • 1 replies
  • 0 likes

Why does my old password work?

Hey! There are someone on my spotify account all the time, and I don't know how I can change my password. I have changed my password a million times, but the my old password still works! I really don't know what to do!!

  • Newbie
  • Hey! There are someone on my spotify account all the time, and I don't know how I can change my password. I have changed my password a million times, but the my old password still works! I really don...
  • meahtenoha
  • Spotify
  • 409 Views
  • 1 replies
  • 0 likes
  • 409 Views
  • 1 replies
  • 0 likes

Please I want a refund I don't want to continue after the trial period

Yesterday my trial period has expired and I was cherged £9.99 for premium services. I send immeditely an email to support to ask for a refund because I don't want Premium. The support says they can't refund me because I have logged in in spotify afte...

  • Casual Listener
  • Yesterday my trial period has expired and I was cherged £9.99 for premium services.   I send immeditely an email to support to ask for a refund because I don't want Premium.   ...
  • SunEarthLive
  • Casual Listener
  • 463 Views
  • 4 replies
  • 0 likes
  • 463 Views
  • 4 replies
  • 0 likes