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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 403 Views
  • 0 replies
  • 6 likes
  • Security
  • 403 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439635 Views
  • 970 replies
  • 108 likes
  • Account
  • 439635 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195249 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195249 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106828 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106828 Views
  • 70 replies
  • 11 likes

User swap

I have a Spotify account which is linked with my Facebook (we'll call it SD). One evening, I've been to a friend's where I logged in on Spotify on his computer (he also have another account) so that I can play my playlists etc... Since then, he recei...

  • Newbie
  • I have a Spotify account  which is linked with my Facebook (we'll call it SD). One evening, I've been to a friend's where I logged in on Spotify on his computer (he also have another account) ...
  • Sam
  • Spotify
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Wrong email address

hi, have forgotten my password and now realise that i entered the wrong email address when setting up my account, i am currently logged in but cant change anything without my forgotten password. please help

  • Newbie
  • hi, have forgotten my password and now realise that i entered the wrong email address when setting up my account, i am currently logged in but cant change anything without my forgotten password. plea...
  • Faxman
  • Newbie
  • 644 Views
  • 2 replies
  • 0 likes
  • 644 Views
  • 2 replies
  • 0 likes

Solved!! 'song has been paused because you are logged in somewhere else'

Yesterday I kept getting this message saying 'song has been paused because you are logged in somewhere else' Today my account has changed from Spotify Free to Spotify Premium. Can anyone tell me how this could have happened? I didn't buy premium so I...

  • Casual Listener
  • Yesterday I kept getting this message saying 'song has been paused because you are logged in somewhere else'   Today my account has changed from Spotify Free to Spotify Premium.   Can a...
  • EkcoJF
  • Casual Listener
  • 857 Views
  • 10 replies
  • 0 likes
  • 857 Views
  • 10 replies
  • 0 likes

Premium stopped working

I got an e-mail that said I need to updated my expired credit card. I updated the card and logged back in and am not able to play on my iPhone. I've logged off and back on, reinstalled the app and still can't access music on my iPhone. Help please!

  • Casual Listener
  • I got an e-mail that said I need to updated my expired credit card. I updated the card and logged back in and am not able to play on my iPhone. I've logged off and back on, reinstalled the app and st...
  • Richard
  • Community Legend
  • 762 Views
  • 5 replies
  • 0 likes
  • 762 Views
  • 5 replies
  • 0 likes

Solved!! Request for money back

Hi Today is my 30th day for free premium subscription and you already charged me. I don't understand. I planned to cancel the subscription this morning but the charge was already in my account.

  • Newbie
  • Hi Today is my 30th day for free premium subscription and you already charged me.  I don't understand. I planned to cancel the subscription this morning but the charge was already in my acco...
  • user-removed
  • Not applicable
  • 1190 Views
  • 1 replies
  • 0 likes
  • 1190 Views
  • 1 replies
  • 0 likes

Can't log in with facebook

Trying to create a new account with facebook I am logged in to the faecbook account I am trying to registerI click "register" (under the details of the facebook account I am trying to register) Then I come to a new page that says "You do already have...

  • Newbie
  • Trying to create a new account with facebook   I am logged in to the faecbook account I am trying to register I click "register" (under the details of the facebook account I am trying to regi...
  • Meister
  • Casual Listener
  • 873 Views
  • 1 replies
  • 0 likes
  • 873 Views
  • 1 replies
  • 0 likes

Solved!! Premium Poof!

What happened?! ALL of my playlists are GONE and starred songs too. To top it off premium isn't working on any of my devices and it's a pain in the butt to log in. Seems like I'm not the only one having this issue and you should reimburse all of us. ...

  • Newbie
  • What happened?!   ALL of my playlists are GONE and starred songs too.  To top it off premium isn't working on any of my devices and it's a pain in the butt to log in.    Seems...
  • user-removed
  • Not applicable
  • 497 Views
  • 7 replies
  • 0 likes
  • 497 Views
  • 7 replies
  • 0 likes

Adding friends and what's my username

Hi. I downloaded Spotify yesterday, and when I did, it old me to connect to facebook to create an account. Now my friends who have had Spotify for awhile keep asking my what my username is and to add them. I don't have a username because I was never ...

  • Casual Listener
  • Hi. I downloaded Spotify yesterday, and when I did, it old me to connect to facebook to create an account. Now my friends who have had Spotify for awhile keep asking my what my username is and to add...
  • David
  • Spotify Legend
  • 766 Views
  • 1 replies
  • 0 likes
  • 766 Views
  • 1 replies
  • 0 likes

I AM CANCELLING MY ACCOUNT

I can not send this message through the contact form as spotify has somehow put someone elses email on my account or someone has hacked into my spotify account. Which is more than likely the reason it keeps telling my that my password is incorrect. P...

  • Newbie
  • I can not send this message through the contact form as spotify has somehow put someone elses email on my account or someone has hacked into my spotify account. Which is more than likely the reason i...
  • David
  • Spotify Legend
  • 286 Views
  • 2 replies
  • 0 likes
  • 286 Views
  • 2 replies
  • 0 likes

Spotify Location Change

Hello, I just returned from studying abroad in Germany and am now back in the US. How can I change my location? I have a free account with Spotify. When I had to change my location to Germany, there seemed to be a quicker response time on here then e...

  • Music Fan
  • Hello,   I just returned from studying abroad in Germany and am now back in the US.  How can I change my location?  I have a free account with Spotify.  When I had to change m...
  • 371 Views
  • 0 replies
  • 0 likes
  • 371 Views
  • 0 replies
  • 0 likes

Solved!! 3 devices

Hi Please help I have spotify premium which I download to my iPad 3 which is fine I then download the app to my iPhone 4s again works fine, now my wife also has an iPhone 4s she download the app now the problem starts when you try to log in it automa...

  • Casual Listener
  • Hi Please help I have spotify premium which I download to my iPad 3 which is fine I then download the app to my iPhone 4s again works fine, now my wife also has an iPhone 4s she download the app n...
  • C3gle
  • Casual Listener
  • 381 Views
  • 2 replies
  • 0 likes
  • 381 Views
  • 2 replies
  • 0 likes

Solved!! Reclaiming my Paypal-payment

Hi, a few days ago I wanted to resubscribe for Spotify Unlimited. I signed in on the Spotify-Website and selected the subscription type. Afterwards I entered my password and went ahead. Unfortunately, my browser (Chrome) showed me an error page, sayi...

  • Casual Listener
  • Hi,   a few days ago I wanted to resubscribe for Spotify Unlimited. I signed in on the Spotify-Website and selected the subscription type. Afterwards I entered my password and went ahead. Un...
  • ituri
  • Casual Listener
  • 292 Views
  • 2 replies
  • 0 likes
  • 292 Views
  • 2 replies
  • 0 likes

Reset account history.

Hi, is it possible to reset account playing history as you can in Last.fm? Some one from family used my account and now I am getting wierd suggestions that I am not interested in. Thank you!

  • Newbie
  • Hi, is it possible to reset account playing history as you can in Last.fm?   Some one from family used my account and now I am getting wierd suggestions that I am not interested in.  ...
  • licenced
  • Community Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes

Any change in restrictions for free account?

I just signed up for the free account. I read somewhere that this gets restricted to 20h after 3 month. I could not find any info on that on the homepage. Is it true? Second. I says 14days of foreign use. But 14 days forever or per year?

  • Newbie
  • I just signed up for the free account. I read somewhere that this gets restricted to 20h after 3 month. I could not find any info on that on the homepage. Is it true? Second. I says 14days of forei...
  • licenced
  • Community Legend
  • 515 Views
  • 2 replies
  • 0 likes
  • 515 Views
  • 2 replies
  • 0 likes

changing the facebook account linked with my spotify account

Hi everyone I started my spotify account through spotify and not facebook, but after logging in at someones house a person changed it to his facebook somehow. how do i change it back to my own?

  • Visitor
  • Hi everyone   I started my spotify account through spotify and not facebook, but after logging in at someones house a person changed it to his facebook somehow.   how do i change it...
  • Richard
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Premium not working

I've tried everything I could find to resolve this on my own, but I suddenly cannot use the premium features. I disconnected my account from Facebook and logged out and back in on all of my devices, but it's still not working. The website reports tha...

  • Newbie
  • I've tried everything I could find to resolve this on my own, but I suddenly cannot use the premium features.  I disconnected my account from Facebook and logged out and back in on all of my dev...
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

Account deletion

I would like my account to be deleted. I can not add a ".del" after my email because I have my account linked to Facebook. Thanks in advance/

  • Visitor
  • I would like my account to be deleted. I can not add a ".del" after my email because I have my account linked to Facebook. Thanks in advance/
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

Local files & playlist on SD card?

I thought that new versions of a application should better than old ones! Where is the funtions for local files and save playlists on SD card?

  • Regular
  • I thought that new versions of a application should better than old ones! Where is the funtions for local files and save playlists on SD card?
  • licenced
  • Community Legend
  • 1684 Views
  • 2 replies
  • 1 likes
  • 1684 Views
  • 2 replies
  • 1 likes

Wont let me cancel premium!!!! and i dont want to be charged again someone plzzz help

So I canceled my subscription to premium or so i thought i even got to the last page tht said I cancled. But yet when I go to my spotify player at the top it still says I am a spotify premium user all i want is to be spotify free again because I dont...

  • Newbie
  • So I canceled my subscription to premium or so i thought i even got to the last page tht said I cancled. But yet when I go to my spotify player at the top it still says I  am a spotify premium u...
  • haffoc
  • Newbie
  • 237 Views
  • 2 replies
  • 0 likes
  • 237 Views
  • 2 replies
  • 0 likes

Solved!! Spotify, help!

I got a new credit card and put it in today. All my playlist are showing and workin on the computer but on my phone it says I have to pay for premium content. Moderators, please help! I'm at the beach with no music!! I love Spotify!

  • Casual Listener
  • I got a new credit card and put it in today. All my playlist are showing and workin on the computer but on my phone it says I have to pay for premium content. Moderators, please help! I'm at the beac...
  • Richard
  • Community Legend
  • 319 Views
  • 4 replies
  • 0 likes
  • 319 Views
  • 4 replies
  • 0 likes