Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2024-12-10 12:26:34 AM
Meghanleegill
Casual Listener
8508 Views
1 replies
9 likes
Security

8508 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
Dessi
Moderator
475899 Views
978 replies
111 likes
Account

475899 Views
978 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1208120 Views
119 replies
117 likes
Account

1208120 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
4 weeks ago
Joan
Moderator
119282 Views
72 replies
12 likes
Account
Login
Premium

119282 Views
72 replies
12 likes

Spotify won't let me delete my account!

I wanted to change my username because I made my account when I was young and stupid but Spotify does not have that option so I opted for deleting my account so I can start a new one with my old email. I searched up ways on how to delete a Spotify ac...

user-removed
Visitor
I wanted to change my username because I made my account when I was young and stupid but Spotify does not have that option so I opted for deleting my account so I can start a new one with my old emai...
2019-10-04 1:15:21 PM
2019-10-04 8:03:26 PM
Jacob
Community Legend
1494 Views
4 replies
0 likes
Account

1494 Views
4 replies
0 likes

Superuser Contribution Changing my profile picture, the option 'change' not appearing

PlanPremiumCountryNetherlandsDeviceWindows DesktopOperating SystemWindows 10 My Question or IssueGreetings, i'm having the problem that i can't change my avatar.I've come across countless of topics stating that there should be a button 'change' after...

globalHell
Visitor
Plan Premium Country Netherlands Device Windows Desktop Operating System Windows 10 My Question or Issue Greetings, i'm having the problem that i can't change my avatar. I've come a...
2019-10-04 11:22:54 AM
2019-10-04 8:02:20 PM
Jacob
Community Legend
1160 Views
2 replies
7 likes
Account
Other
Premium

1160 Views
2 replies
7 likes

Can't login with Facebook account!

I had an account who was associated with an facebook account. Today, i tried to open spotify on my phone, and it's sad that my account wasn't associated with any spotify account. Now i can't log in or register with my facebook account. I've lost all ...

Andrew1005
Visitor
I had an account who was associated with an facebook account. Today, i tried to open spotify on my phone, and it's sad that my account wasn't associated with any spotify account. Now i can't log in o...
2019-10-04 2:18:44 PM
2019-10-04 7:58:40 PM
Jacob
Community Legend
778 Views
1 replies
0 likes
Account
Login

778 Views
1 replies
0 likes

Solved!! Profile picture gone and now can't upload or change

PlanFreeCountryPhillipines Device(Iphone 6 plus, Oppo A83, Samsung s8)Operating System(Windows 7) My Question or IssueI was a premium member before and i had uploaded a picture for my profile now it was removed and i can't upload a new one or change ...

Kasmotmot
Casual Listener
Plan Free Country Phillipines Device (Iphone 6 plus, Oppo A83, Samsung s8) Operating System (Windows 7) My Question or Issue I was a premium member before and i had uploaded ...
2019-10-04 6:32:01 PM
2019-10-04 7:03:41 PM
Kasmotmot
Casual Listener
1524 Views
2 replies
0 likes
Account
Free

1524 Views
2 replies
0 likes

My Release Radar playlist doesn't "reset"

Plan: PremiumCountry: USDevice: AllOperating System: All For the past few months, my Release Radar playlist doesn't "reset" back to 30 tracks, only new ones from this week. It's been growing each week, adding the new tracks to the top, and then songs...

user004
Casual Listener
Plan: Premium Country: US Device: All Operating System: All For the past few months, my Release Radar playlist doesn't "reset" back to 30 tracks, only new ones from this week. It's been g...
2019-09-27 6:33:29 PM
2019-10-04 4:35:06 PM
user004
Casual Listener
1596 Views
2 replies
0 likes
Account

1596 Views
2 replies
0 likes

Solved!! Glitched streams. 88k "since 2015"

Hello. Some days ago i released a song called "Buna Raw" (You can search it). It went ok, like 100 streams in the first day, but today i woke up to 88.000 streams.... WHAT? I checked the spotify profile, indeed! It said 88.000 streams! I was happy, i...

aliinaALY
Casual Listener
Hello. Some days ago i released a song called "Buna Raw" (You can search it). It went ok, like 100 streams in the first day, but today i woke up to 88.000 streams.... WHAT? I checked the spotify prof...
2019-10-03 8:17:36 PM
2019-10-03 9:21:40 PM
OviiiOne
Community Legend
701 Views
1 replies
1 likes
Account

701 Views
1 replies
1 likes

Can't change profile picture

PlanPremiumCountryJapan I can't change my profile picture, i reinstalled spotify multiple times on windows 10 but nothing ..

Hideyi
Casual Listener
Plan Premium Country Japan I can't change my profile picture, i reinstalled spotify multiple times on windows 10 but nothing ..
2019-10-02 5:21:49 PM
2019-10-03 7:41:58 PM
Magillicutty
Newbie
1897 Views
4 replies
0 likes
Account

1897 Views
4 replies
0 likes

"It looks like you’ve taken a trial before, which means you aren’t eligible for this offer."

PlanFreeCountryTurkeyDeviceXperia Z5, PCOperating SystemAndroid, Windows 10 My Question or IssueI'm trying to purchase Premium for Students and I can't because it gives the error "It looks like you’ve taken a trial before, which means you aren’t elig...

user-removed
Visitor
Plan Free Country Turkey Device Xperia Z5, PC Operating System Android, Windows 10 My Question or Issue I'm trying to purchase Premium for Students and I can't because it gives the e...
2019-10-03 3:30:49 PM
2019-10-03 4:37:17 PM
Emilia_8
Community Legend
4963 Views
3 replies
0 likes
Account
Premium
Subscription

4963 Views
3 replies
0 likes

Can i use my other student email if i have two different college email accounts?

I used one of those emails for my old account but i have to make a new account, so i was wondering if i can use my second college email account and still get the discount? i read online that it could flag my account if i try to. Plan PremiumFree/Prem...

isabelle341
Casual Listener
I used one of those emails for my old account but i have to make a new account, so i was wondering if i can use my second college email account and still get the discount? i read online that it could...
2019-09-30 4:41:37 AM
2019-10-03 3:44:29 PM
EthanS1
Community Legend
2623 Views
3 replies
0 likes
Account
Premium
Subscription

2623 Views
3 replies
0 likes

Solved!! Personal account changed to Artist account

PlanPremiumCountryNetherlandsDeviceiPhone X/Macbook ProOperating SystemiOS 13/MacOS Mojave My Question or IssueA few years ago I requested an Artist account for Spotify. The Artist accounts weren't controlled in a 'Spotify for Artists' portal like it...

DylanViset
Visitor
Plan Premium Country Netherlands Device iPhone X/Macbook Pro Operating System iOS 13/MacOS Mojave My Question or Issue A few years ago I requested an Artist account for Spotify. The ...
2019-10-01 5:12:51 PM
2019-10-03 3:38:28 PM
EthanS1
Community Legend
946 Views
1 replies
0 likes
Account
Other

946 Views
1 replies
0 likes

Parental Controls

PlanPremiumCountryAustralia Device(iPhone 8Operating System(iOS 10, My Question or Issue Hi I would love to be able to control music that is derogatory to women and has disgusting content. Turning on explicit is excellent for young children but not r...

philipcbarker
Newbie
Plan Premium Country Australia Device (iPhone 8 Operating System (iOS 10, My Question or Issue Hi I would love to be able to control music that is derogatory to women a...
2019-01-22 4:46:53 AM
2019-10-03 2:10:43 PM
Monsooncat
Casual Listener
1801 Views
3 replies
1 likes

1801 Views
3 replies
1 likes

Superuser Contribution How to access the new personalized Repeat Rewind playlist?

My Question or IssueHello,Is there any way to access the new Repeat Rewind playlist? I've found my On Repeat playlist 3 days ago, but I still can't access the other one. I know the playlists are not available for everyone yet, but I thought I will ge...

Emilia_8
Community Legend
My Question or Issue Hello, Is there any way to access the new Repeat Rewind playlist? I've found my On Repeat playlist 3 days ago, but I still can't access the other one. I know the ...
2019-08-13 12:12:44 PM
2019-10-03 1:53:39 PM
Emilia_8
Community Legend
33474 Views
7 replies
0 likes
Other

33474 Views
7 replies
0 likes

Solved!! Profile Picture

My spotify profile picture doesn't show the 'change' button that would appear after hoverring the picture. I have redownloaded spotify and it still doesn't work.if it helps im using windows 10

Basilisk6
Regular
My spotify profile picture doesn't show the 'change' button that would appear after hoverring the picture. I have redownloaded spotify and it still doesn't work. if it helps im using windows 10
2019-10-03 12:52:42 PM
2019-10-03 12:55:35 PM
Emilia_8
Community Legend
1033 Views
1 replies
1 likes
Premium

1033 Views
1 replies
1 likes

3 month free trial not activated

StudentPremiumIndia Device(Redmi note 5 pro)Operating System(Android 9) My Question or IssueYesterday (2 October 2019) I successfully ended up getting student premium and it says ur plan expires on 2 November 2019..But before availing student premium...

masterashwani
Newbie
Student Premium India Device (Redmi note 5 pro) Operating System (Android 9) My Question or Issue Yesterday (2 October 2019) I successfully ended up getting student pr...
2019-10-03 4:23:20 AM
2019-10-03 8:22:23 AM
Keanu_C
Community Legend
759 Views
1 replies
0 likes
Premium

759 Views
1 replies
0 likes

Superuser Contribution Profile Picture

I hover over my profile picture and it does not give me the option to change it. I have closed it made made new a new one multiple times to change my name ( I don't know if that makes a diffrence) I can't fix it. please help

Seth_Raze
Visitor
I hover over my profile picture and it does not give me the option to change it. I have closed it made made new a new one multiple times to change my name ( I don't know if that makes a diffrence) I ...
2019-09-27 10:31:34 PM
2019-10-03 7:15:10 AM
Peter
Spotify Legend
1605 Views
8 replies
2 likes
Account

1605 Views
8 replies
2 likes

I cannot find my podcast and profile account on spotify

Hi,I have been notified that people are having difficulty finding our account in Spotify: 1. Profile account: https://open.spotify.com/user/2ruiqeryjf14gp1pqhgytqr0l?si=chM6HA-uRS-Uf7ZVfQofbA 2. Our podcast account: Cultivated Podcast (https://open.s...

user-removed
Visitor
Hi, I have been notified that people are having difficulty finding our account in Spotify: 1. Profile account: https://open.spotify.com/user/2ruiqeryjf14gp1pqhgytqr0l?si=chM6HA-uRS-Uf7ZVf...
2019-10-02 2:02:31 PM
2019-10-02 7:59:16 PM
Luan
Spotify Star
706 Views
1 replies
0 likes
Account

706 Views
1 replies
0 likes

Somebody is using my account, logged out all devices and changed passwords

PlanPremiumCountry DeviceiPhone 7Operating SystemiOS 12/13 My Question or IssueSomebody is using my account, liking music, making playlists. I've changed passwords, logged in with FB (with 2 factor), and logged out of all devices. How could this be h...

zooooot
Casual Listener
Plan Premium Country Device iPhone 7 Operating System iOS 12/13 My Question or Issue Somebody is using my account, liking music, making playlists. I've changed passwords, logg...
2019-10-01 2:10:41 AM
2019-10-02 5:28:27 PM
AndrewRobs01
Composer
1103 Views
4 replies
0 likes
Account
Security

1103 Views
4 replies
0 likes

Why are so many songs in my Liked Playlist? (including all my iTunes songs?)

Hi, for some reason all the songs in my iTunes library are also in my Liked Songs playlist making it a huge number, and not distinguishing what is from Spotify and what is from iTunes. I want to keep this list downloaded to my phone but don't want to...

cbroverman
Casual Listener
Hi, for some reason all the songs in my iTunes library are also in my Liked Songs playlist making it a huge number, and not distinguishing what is from Spotify and what is from iTunes. I want to keep...
2019-09-30 7:02:41 PM
2019-10-02 5:16:43 AM
cbroverman
Casual Listener
1159 Views
2 replies
0 likes

1159 Views
2 replies
0 likes

The username or email you provided is not associated with an active Spotify account.

Country uk Device(iPhone 8, )Operating System(iOS 10, Windows 10,etc.) My Question or IssueI cantr create an account with my email. When i do it says my email is already i use."The username or email you provided is not associated with an active Spoti...

BLEHHHHHHHHHHHH
Casual Listener
Country uk Device (iPhone 8, ) Operating System (iOS 10, Windows 10,etc.) My Question or Issue I cantr create an account with my email. When i do it says my email is alr...
2019-09-30 11:54:23 PM
2019-10-02 2:27:10 AM
zth05
Visitor
1565 Views
4 replies
0 likes
Account

1565 Views
4 replies
0 likes

Solved!! Spotify Account was hacked and plan changed.

My account was hacked this September and the person upgraded my account to a premium family plan. I didn't notice until this months payment receipt came through. I have since removed their users, changed my accounts password, and changed the subscrip...

xswiftsilencex
Casual Listener
My account was hacked this September and the person upgraded my account to a premium family plan. I didn't notice until this months payment receipt came through. I have since removed their users, cha...
2019-09-30 7:24:34 PM
2019-10-01 11:08:24 PM
Jose_M
Spotify Star
3303 Views
5 replies
0 likes
Account

3303 Views
5 replies
0 likes

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