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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1079852 Views
  • 118 replies
  • 104 likes
  • Account
  • 1079852 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49797 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49797 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146196 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146196 Views
  • 4840 replies
  • 118 likes

Solved!! (Solved) Can't Login to Web Player

I am a free user using Firefox on Windows 10. I very recently had to reinstall Windows, and now when eveer I try to login to Spotify Web Player it just tells me "Sorry, couldn't find that." in the pop up window that's normally supposed to give you th...

  • Not applicable
  • I am a free user using Firefox on Windows 10. I very recently had to reinstall Windows, and now when eveer I try to login to Spotify Web Player it just tells me "Sorry, couldn't find that." in the po...
  • Billy-J
  • Spotify Star
  • 3269 Views
  • 12 replies
  • 0 likes
  • Account
    Free
    Login
  • 3269 Views
  • 12 replies
  • 0 likes

Solved!! Two accounts for one email - premium/free

PlanFree/PremiumCountry France/DenmarkDevicephone and computerOperating SystemiOS 10, Windows 10 My Question or Issue Hello, I have a premium account linked to my email address but it was not linked to my Facebook account. (But it's the same email ad...

  • Not applicable
  • Plan Free/Premium Country  France/Denmark Device phone and computer Operating System iOS 10, Windows 10   My Question or Issue  Hello,  I have a premium account linke...
  • user-removed
  • Not applicable
  • 363 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 363 Views
  • 1 replies
  • 0 likes

Can't unsubscribe from free 30 day trial

PlanFree/PremiumCountry USDeviceSamsung Galaxy S5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cannot find for the life of me where to cancel the free 30 day trial. There isn't an option under the Subcription tab on e...

  • Casual Listener
  •   Plan Free/Premium Country  US Device Samsung Galaxy S5 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I cannot find for the lif...
  • Billy-J
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 202 Views
  • 1 replies
  • 0 likes

pago de subscripcion ha fallado

PlanPremiumCountry MéxicoDeviceSamsung galaxy s6 edge plusOperating systemandroid My Question or Issue cambie el método de pago a otra tarjeta y me cobraron los 99 pesos y me dice que el pago de mi subscripcion ha fallado.

  • Newbie
  • Plan Premium Country  México Device Samsung galaxy s6 edge plus Operating system android   My Question or Issue  cambie el método de pago a otra tarjeta y me cobraron los 99 ...
  • RockBlooded
  • Music Fan
  • 315 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 315 Views
  • 1 replies
  • 0 likes

Someone used my account on Chrome

PlanpremiumCountryNew zealand My Question or Issue So I went to hit play on Spotify on my PC, and it said it was currently playing on chrome, weird enough. Then I looked at my play history and whoever was using it had played like 30 different playlis...

  • Newbie
  •   Plan premium Country New zealand      My Question or Issue  So I went to hit play on Spotify on my PC, and it said it was currently playing on chrome, weird enough....
  • Maxim
  • Spotify Star
  • 1794 Views
  • 1 replies
  • 0 likes
  • Security
  • 1794 Views
  • 1 replies
  • 0 likes

Solved!! questions for prenium

Hey! i was just wondering, if i get the prenium plan, will it only be on my phone or my computer or if i use the same account, both will be prenium ? Also, ``Play music with no phone service`` means i have to download some music first when i have cel...

  • Casual Listener
  • Hey! i was just wondering, if i get the prenium plan, will it only be on my phone or my computer or if i use the same account, both will be prenium ?     Also, ``Play music with no phone ...
  • Billy-J
  • Spotify Star
  • 410 Views
  • 3 replies
  • 0 likes
  • Premium
  • 410 Views
  • 3 replies
  • 0 likes

HELP! 2 accounts... premium and standard and no facebook anymore

Free &PremiumCountry AustraliaDeviceLaptop (Free) and Oppo R9S ( premium)Operating SystemWindows 10 My Question or Issue Hi everyone. i need help. I have a premium account linked to an old facebook ( which i no longer have) and a free account both wi...

  • Casual Listener
  •   Free &Premium Country  Australia Device Laptop (Free) and Oppo R9S ( premium) Operating System Windows 10   My Question or Issue   Hi everyone. i need help. I hav...
  • Rob110208
  • Casual Listener
  • 378 Views
  • 2 replies
  • 0 likes
  • Account
  • 378 Views
  • 2 replies
  • 0 likes

Solved!! Problems logging into iOS app

PlanPremiumCountry DeviceiPhone X Operating System(iOS 11) My Question or Issue I logged out of my iOS app, and upon trying to get back into the app, it will not let me log in. In via Facebook or by inputting my user id number. I have also reset my p...

  • Newbie
  • Plan Premium Country   Device iPhone X  Operating System (iOS 11)   My Question or Issue  I logged out of my iOS app, and upon trying to get back into the app, it will n...
  • Billy-J
  • Spotify Star
  • 424 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 424 Views
  • 1 replies
  • 0 likes

I cannot add a new artist in Spotify for Artists

Hi, I am trying to (without any success) trying add a new artist in Spotif for Artists.The previous 3 went through fine, but this is my fourth one and I cannot add it for some reason. Is thee a limit to how many you can have? How can I follow up to g...

  • Roadie
  • Hi, I am trying to (without any success) trying add a new artist in Spotif for Artists. The previous 3 went through fine, but this is my fourth one and I cannot add it for some reason. Is thee ...
  • Maxim
  • Spotify Star
  • 1286 Views
  • 4 replies
  • 0 likes
  • Account
  • 1286 Views
  • 4 replies
  • 0 likes

Solved!! Cant change country because email is already taken

PlanFreeCountrySwedenDeviceSamsung Galaxy S8Operating SystemAndroid OreoMy Question or IssueI created my account in Sweden, while I'm living in germany.So I wanted to change my country to germany, but I can't. When I go to the profile page and change...

  • Casual Listener
  • Plan Free Country Sweden Device Samsung Galaxy S8 Operating System Android Oreo My Question or Issue I created my account in Sweden, while I'm living in germany. So I wanted to change my co...
  • MedusaFaun81
  • Casual Listener
  • 1415 Views
  • 3 replies
  • 0 likes
  • Account
  • 1415 Views
  • 3 replies
  • 0 likes

Como cancelar mi cuenta premium si olvidé mi contraseña y mi correo electrónico?

Como cancelar mi cuenta premium si olvidé mi contraseña y mi correo electrónico?Se sigue cargando a mi tarjeta cada mes y no la puedo usar

  • Newbie
  • Como cancelar mi cuenta premium si olvidé  mi contraseña y mi correo electrónico? Se sigue cargando a mi tarjeta cada mes y no la puedo usar
  • RockBlooded
  • Music Fan
  • 14480 Views
  • 1 replies
  • 1 likes
  • Account
  • 14480 Views
  • 1 replies
  • 1 likes

Superuser Contribution Registrar email a cuenta registrada en Facebook

Plan Free/Premium Country Device Operating System WINDOWS 10 My Question or Issue Registre mi cuenta de Facebook en Spotify pero quiero registrar mi cuenta email a esa cuenta de Spotify pero resulta que esta registrada a una cuenta email que no conoz...

  • Newbie
  •   Plan Free/Premium Country   Device   Operating System WINDOWS 10   My Question or Issue  Registre mi cuenta de Facebook en Spotify pero quiero re...
  • Alfredo
  • Roadie
  • 232 Views
  • 1 replies
  • 0 likes
  • Account
  • 232 Views
  • 1 replies
  • 0 likes

@SpotifyCares Me estás haciendo un cargo doble de pago en mi cuenta

Buen día, me están haciendo un cargo doble a mi tarjeta, el primero el día 06/08/18 y el segundo el 07/08/18, y el próximo cargo aparece al día 07/09/19, como puedo recuperar lo que me están cobrando duplicado

  • Newbie
  • Buen día, me están haciendo un cargo doble a mi tarjeta, el primero el día 06/08/18 y el segundo el 07/08/18, y el próximo cargo aparece al día 07/09/19, como puedo recuperar lo que me están cobrando...
  • Jose_M
  • Spotify Star
  • 981 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 981 Views
  • 1 replies
  • 0 likes

can't find email account

Countrynetherlands DevicesonosOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hey everyone i have a problem. i can't find my email with which i log in.i think i tried every email i can remember. i have a premium account a...

  • Not applicable
  •   Country netherlands   Device sonos Operating System (iOS 10, Android Oreo, Windows 10,etc.)    My Question or Issue  hey everyone  i have a problem. i ...
  • Billy-J
  • Spotify Star
  • 479 Views
  • 3 replies
  • 0 likes
  • Login
  • 479 Views
  • 3 replies
  • 0 likes

Superuser Contribution I left facebook and want to connect using my email

So a few months ago I left facebook and I kept using spotify normaly on my devices since I never logged off. I tried logging in a new device and couldn't do it, and I realized I had another account already registered on my email address. Anyway, is t...

  • Newbie
  •    So a few months ago I left facebook and I kept using spotify normaly on my devices since I never logged off. I tried logging in a new device and couldn't do it, and I realized I had ano...
  • meahtenoha
  • Spotify
  • 266 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
  • 266 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problemas con procesamiento de pago - Cuenta Plan Familiar Premium

Hola! Hasta el mes de Marzo disfrutaba placenteramente de mi cuenta Premium Familiar de Spotify. Por una razón tuve que cambiar mi tarjeta de crédito aunque siguió siendo parte de VISA. Cuando realicé el cambio, Spotify comenzó a decirme que no pudo ...

  • Newbie
  • Hola! Hasta el mes de Marzo disfrutaba placenteramente de mi cuenta Premium Familiar de Spotify. Por una razón tuve que cambiar mi tarjeta de crédito aunque siguió siendo parte de VISA. Cuando realic...
  • JuanSebastian
  • Roadie
  • 248 Views
  • 1 replies
  • 0 likes
  • Other
  • 248 Views
  • 1 replies
  • 0 likes

Solved!! Change Country

PlanNow FreeCountryAccount Country is UK, I moved to Germany DeviceN/AOperating SystemN/A My Question or Issue Hi, I waited for my premium subscription to expire however I don't have an option to change to another country. The drop-down list is limit...

  • Casual Listener
  • Plan Now Free Country Account Country is UK, I moved to Germany   Device N/A Operating System N/A   My Question or Issue  Hi, I waited for my premium subscription to expire ...
  • Billy-J
  • Spotify Star
  • 847 Views
  • 6 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 847 Views
  • 6 replies
  • 0 likes

Can't find my public playlist

PlanPremiumCountryNetherland DeviceMacbook Pro late 2016)Operating SystemiOS 10 My Question or Issue I have created a public spotifylist on my free account. Now I can not find the list through the search bar. I can find my profile back. How can I ens...

  • Casual Listener
  • Plan Premium Country Netherland    Device Macbook Pro late 2016) Operating System iOS 10   My Question or Issue   I have created a public spotifylist on my free a...
  • idjolie
  • Regular
  • 1101 Views
  • 4 replies
  • 1 likes
  • Free
  • 1101 Views
  • 4 replies
  • 1 likes

Log in accounts

I had a free account “A”. My family bought a family premium package “B”. In my apps, my username is “B”. But if i log in with my same email on the computer, my username “A” appeared instead and said that im using a free account. How do i correct this...

  • Newbie
  • I had a free account “A”. My family bought a family premium package “B”. In my apps, my username is “B”. But if i log in with my same email on the computer, my username “A” appeared instead and said ...
  • Keanu_C
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify and media filters

My Question or Issue Can Spotify implement a change in its policy to include a filter for all types of media? Recently Alex Jones was removed because many people felt that it was some kind of hateful talk. There are many others that listen to him. I'...

  • Music Fan
  • My Question or Issue  Can Spotify implement a change in its policy to include a filter for all types of media? Recently Alex Jones was removed because many people felt that it was some kind of ...
  • Guido
  • Spotify Legend
  • 372 Views
  • 1 replies
  • 2 likes
  • Account
    Other
    Premium
    Security
  • 372 Views
  • 1 replies
  • 2 likes