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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414385 Views
  • 965 replies
  • 108 likes
  • Account
  • 414385 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181189 Views
  • 119 replies
  • 115 likes
  • Account
  • 1181189 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101436 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101436 Views
  • 68 replies
  • 10 likes

Cant log in and did not receive reset password e-mail

PlanPremiumCountryCzech Republic My Question or IssueI forgot my password (I use the remember me function in all my devices and so a did not need to log in for months). I used the reset password option but no e-mail was delivered, tried multiple time...

  • Visitor
  • Plan Premium Country Czech Republic   My Question or Issue I forgot my password (I use the remember me function in all my devices and so a did not need to log in for months). I used the re...
  • Billy-J
  • Spotify Star
  • 1282 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1282 Views
  • 7 replies
  • 0 likes

Account got hacked; recommendations got messed up

PlanPremiumCountryHungaryDeviceXiaomi Mi Mix 2Operating SystemAndroid Oreo My Question or IssueSo, my account got broken into multiple times. I logged out from all devices, changed my Spotify and e-mail password and desynced the strangers' devices. N...

  • Newbie
  •   Plan Premium Country Hungary Device Xiaomi Mi Mix 2 Operating System Android Oreo   My Question or Issue So, my account got broken into multiple times. I logged out from a...
  • OneByBoo
  • Roadie
  • 1211 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
    Security
  • 1211 Views
  • 3 replies
  • 0 likes

Double payment

PlanPremium My Question or IssueBought Spotify (3 months for 10 Euros), accidentally paid twice. Can I get my 10 Euro back?

  • Newbie
  •   Plan Premium    My Question or Issue Bought Spotify (3 months for 10 Euros), accidentally paid twice. Can I get my 10 Euro back?  
  • OneByBoo
  • Roadie
  • 1208 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1208 Views
  • 1 replies
  • 0 likes

Cant log in when its with facebook

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryMexico but ive being since january abroadDeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueI have...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Mexico but ive being since january abroad Device Sam...
  • OneByBoo
  • Roadie
  • 259 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 259 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My username was changed when I subscribed to Premium

Plan Was Free/Now is Premium Country Brazil/Brasil Device Samsung J5 Prime Operating System Android Oreo My Issue Before starting paying for Spotify Premium, my username was "[snip - Community Moderator edit]", but, as I confirmed payment, my usernam...

  • Visitor
  • Plan Was Free/Now is Premium Country Brazil/Brasil Device Samsung J5 Prime Operating System Android Oreo   My Issue Before starting paying for Spotify Premium, my username wa...
  • Katerina
  • Spotify Legend
  • 582 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 582 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to change my email address

I've changed my Facebook email address long before creating a spotify account, But somehow my spotify account still uses my old email address, I've tried changing my email address on facebook but it's been two weeks now and I'm still stuck with that ...

  • Newbie
  • I've changed my Facebook email address long before creating a spotify account, But somehow my spotify account still uses my old email address, I've tried changing my email address on facebook but it'...
  • Katerina
  • Spotify Legend
  • 1868 Views
  • 3 replies
  • 0 likes
  • Account
  • 1868 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Unauthorised token-exploit revenue farming on my account

PlanPremiumCountryAustralia My Question or IssueUnauthorised entry "Thunder" by R3XBEAT appeared in my Recently Played section, whom I believe is using some form of token exploit to gain access to my account and play the song in order to gain revenue...

  • Visitor
  • Plan Premium Country Australia   My Question or Issue Unauthorised entry "Thunder" by R3XBEAT appeared in my Recently Played section, whom I believe is using some form of token exploit to ...
  • Peter
  • Spotify Legend
  • 2795 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 2795 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline unavailable on Android :(

PlanPremiumCountry DeviceXiaomi Redmi 3SOperating SystemAndroid Marshmellow My Question or IssueHello, so, I had one problemA few days ago I had reinstalled Spotify app, and after this, all music which I had downloaded, had shows in taskbar that it a...

  • Casual Listener
  • Plan Premium Country   Device Xiaomi Redmi 3S Operating System Android Marshmellow   My Question or Issue Hello, so, I had one problem A few days ago I had reinstalled Spotify ap...
  • Katerina
  • Spotify Legend
  • 3465 Views
  • 5 replies
  • 0 likes
  • Premium
  • 3465 Views
  • 5 replies
  • 0 likes

Superuser Contribution Premium but no Music and Podcasts update in new Library

PlanPremiumCountryFranceDeviceHonorOperating SystemAndroid My Question or IssueI did update my app but I do not have this Library changes (https://androidcommunity.com/spotify-premium-brings-music-and-podcasts-together-in-new-library-20190613/) - is ...

  • Newbie
  • Plan Premium Country France Device Honor Operating System Android   My Question or Issue I did update my app but I do not have this Library changes (https://androidcommunity.com/spotif...
  • Katerina
  • Spotify Legend
  • 1467 Views
  • 3 replies
  • 1 likes
  • Premium
  • 1467 Views
  • 3 replies
  • 1 likes

Superuser Contribution Premium Account Lost, Poor Customer Service

PlanPremiumCountryUSDeviceiPhone XROperating SystemiOS (most recent)My Question or Issue - - Account Lost, Terrible Customer Service.Hello. A few days ago my Premium account of 4+ years, under the account name "jochfeld" had kicked me off of the serv...

  • Casual Listener
  • Plan Premium Country US Device iPhone XR Operating System iOS (most recent) My Question or Issue - - Account Lost, Terrible Customer Service. Hello. A few days ago my Premium account of 4+ y...
  • Katerina
  • Spotify Legend
  • 1011 Views
  • 7 replies
  • 3 likes
  • Account
    Premium
    Security
  • 1011 Views
  • 7 replies
  • 3 likes

Superuser Contribution Using a Canadian credit card in the UK

I started my spotify premium account in Canada and used my Canadian credit card as payment. I've recently moved to the UK and now my Canadian card isn't being accepted. If I use Canada as my location it doesn't accept the postal code (my Canadian ban...

  • Casual Listener
  • I started my spotify premium account in Canada and used my Canadian credit card as payment. I've recently moved to the UK and now my Canadian card isn't being accepted. If I use Canada as my location...
  • Katerina
  • Spotify Legend
  • 864 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 864 Views
  • 3 replies
  • 0 likes

dual accounts. change email address?

Premium plan, no access, no idea what the password is, and cannot reset my own information because I am locked out of my old email accounts. cancel my free account and give me access to my premium

  • Newbie
  • Premium plan, no access, no idea what the password is, and cannot reset my own information because I am locked out of my old email accounts.   cancel my free account and give me access to my p...
  • OneByBoo
  • Roadie
  • 452 Views
  • 1 replies
  • 0 likes
  • Account
  • 452 Views
  • 1 replies
  • 0 likes

How i remove my credit card from someone spotify account?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSomeone use my credit card to pay he s spotify account. How i remove my card from he s accoun...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Someone...
  • Billy-J
  • Spotify Star
  • 2117 Views
  • 1 replies
  • 0 likes
  • Account
  • 2117 Views
  • 1 replies
  • 0 likes

Someone else on my account

PlanFree/PremiumCountryAustralia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I’m on my account someone else logs onto it and changes the music and has added...

  • Newbie
  • Plan Free/Premium Country Australia  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...
  • Billy-J
  • Spotify Star
  • 287 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 287 Views
  • 1 replies
  • 0 likes

Hacked account

PlanPremiumCountryIrelandDevice(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi there my account has been hacked numerous times now, I’ve changed passwords, changed from family to duo and also looked at offline d...

  • Newbie
  • Plan Premium Country Ireland Device (iPhone 😎 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi there my account has been hacked numerous times n...
  • OneByBoo
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 225 Views
  • 1 replies
  • 0 likes

All playlists are gone

PlanPremiumCountrySwedenDeviceSamsung Galaxy, PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueHiI noticed the other day that some weird turkish music had been played on my account. I don't listen to Turkish music! So I did the right th...

  • Casual Listener
  •   Plan Premium Country Sweden Device Samsung Galaxy, PC Operating System Android Oreo, Windows 10   My Question or Issue Hi I noticed the other day that some weird turkish ...
  • OneByBoo
  • Roadie
  • 250 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 250 Views
  • 3 replies
  • 0 likes

Hulu no longer works

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOkay so I had to change my payment method and ever since I havnt been able to use Hulu and wh...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Okay so...
  • Billy-J
  • Spotify Star
  • 359 Views
  • 1 replies
  • 0 likes
  • Account
  • 359 Views
  • 1 replies
  • 0 likes

Error Code 3 & missing playlists

Had the error code 3 issue when logging in with username (out of the blue recently, had previously always worked fine). Now that I log in with my email address to fix that issue, I seem to have lost all playlists. Recover playlist feature tells me I ...

  • Newbie
  • Had the error code 3 issue when logging in with username (out of the blue recently, had previously always worked fine).    Now that I log in with my email address to fix that issue, I see...
  • OneByBoo
  • Roadie
  • 486 Views
  • 1 replies
  • 0 likes
  • Account
  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium account disappeared

I've just signed up for a new spotify account and subscribe to premium using the promotion (0.99 for 3 months then 4.99/month for student rate) however after i paid for it using paypal, I tried to log in to the new account but it said my username/pas...

  • Visitor
  •   I've just signed up for a new spotify account and subscribe to premium using the promotion (0.99 for 3 months then 4.99/month for student rate)   however after i paid for it using payp...
  • Katerina
  • Spotify Legend
  • 422 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 422 Views
  • 3 replies
  • 0 likes

Superuser Contribution Mi cuenta fue hackeada/ My account was hacked

Queria entrar a mi cuenta y me salia que la contraseña o usuario no eran validos... voy a darle para restaurar mi contraseña y dice que no estaba registrado ninguna cuenta con mi correo, voy buscando en la bandeja de entrada y veo que alguein ha camb...

  • Visitor
  • Queria entrar a mi cuenta y me salia que la contraseña o usuario no eran validos... voy a darle para restaurar mi contraseña y dice que no estaba registrado ninguna cuenta con mi correo, voy buscando...
  • Katerina
  • Spotify Legend
  • 603 Views
  • 3 replies
  • 0 likes
  • Security
  • 603 Views
  • 3 replies
  • 0 likes