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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

22ltppzak5ktdrjpqbzs

Visitor

75590 Views

26 replies

0 likes

  • 75590 Views
  • 26 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

92997 Views

9 replies

2 likes

Account
Login
  • 92997 Views
  • 9 replies
  • 2 likes

Superuser Contribution Sharing to Instagram Story will open the camera instead of the story editor (2)

Plan Premium Country Turkey Device Xiaomi Mi 9 SE Operating System Android Pie My Question or Issue Sharing on Instagram Stories doesn't work. When I click on the "Instagram Hikayeler" (Instagram Stories) It leads me here and nothing happens.

Casual Listener

Plan Premium Country Turkey Device Xiaomi Mi 9 SE Operating System Android Pie   My Question or Issue Sharing on Instagram Stories doesn't work.   When I click ...

Peter

Spotify Legend

5722 Views

13 replies

10 likes

Android
  • 5722 Views
  • 13 replies
  • 10 likes

Hulu Issues

I activated Hulu to my Spotify account about 6 months ago, maybe longer. I have had Premium for a while. I noticed I was not able to log into Hulu anymore. I checked my account and noticed somebody had hacked into my account and changed my plan to a ...

Visitor

I activated Hulu to my Spotify account about 6 months ago, maybe longer. I have had Premium for a while. I noticed I was not able to log into Hulu anymore. I checked my account and noticed somebody h...

Billy-J

Spotify Star

1053 Views

1 replies

0 likes

  • 1053 Views
  • 1 replies
  • 0 likes

Charged twice. Then account disabled after chargeback

I was charged twice by Spotify for the same month. The strange thing is, I recently lost my credit card and had it replaced. I did NOT update my payment information in Spotify so I was surprised to see a bill for two charges show up on my new credit ...

Visitor

I was charged twice by Spotify for the same month. The strange thing is, I recently lost my credit card and had it replaced. I did NOT update my payment information in Spotify so I was surprised to s...

Billy-J

Spotify Star

620 Views

1 replies

0 likes

Account
Subscription
  • 620 Views
  • 1 replies
  • 0 likes

Solved!! Lost playlists

after changing my credit card for premium payment, my whole account went blank like it’s brand new ! I also disconected from facebook. I’ve lost everything, years of playlists and savings.... tried everything to log in and re install the app on iphon...

Casual Listener

after changing my credit card for premium payment, my whole account went blank like it’s brand new ! I also disconected from facebook.  I’ve lost everything, years of playlists and savings.... ...

Brunelicia

Community Legend

1449 Views

3 replies

0 likes

Account
Premium
  • 1449 Views
  • 3 replies
  • 0 likes

Solved!! Change name? (not username)

PlanPremiumCountryU.S. DevicelaptopOperating Systemwindows 10 My Question or IssueI recently changed my name on facebook and would like to have that new name on spotify too. I thought they were connected, so my spotify name would just update, but it ...

Newbie

Plan Premium Country U.S.   Device laptop Operating System windows 10   My Question or Issue I recently changed my name on facebook and would like to have that new name on spotif...

Emilia_8

Community Legend

621 Views

1 replies

0 likes

Account
  • 621 Views
  • 1 replies
  • 0 likes

Artist name change questions

I asked my distributor, and asked if it is possible they said yes, all I need to do is to request for a name change and take down all my releases however they said there is no guarantee whether the streams will retain. Will Spotify retain my streams ...

Visitor

I asked my distributor, and asked if it is possible they said yes, all I need to do is to request for a name change and take down all my releases however they said there is no guarantee whether the s...

OneByBoo

Roadie

677 Views

1 replies

0 likes

Account
Other
  • 677 Views
  • 1 replies
  • 0 likes

Solved!! [Artist] No song found in "Songs" tab, just only "Releases" shows

PlanFreeCountryVietnamDeviceMacbook Pro late 2016Operating SystemMacOS Dear everyone, I have released my very first song on Spotify, however I don't see any song in "Songs" tab on the artist dashboard (for e.g. https://artists.spotify.com/c/artist/.....

Newbie

Plan Free Country Vietnam Device Macbook Pro late 2016 Operating System MacOS   Dear everyone,   I have released my very first song on Spotify, however I don't see any song in "S...

Luan

Spotify Star

744 Views

1 replies

0 likes

Other
  • 744 Views
  • 1 replies
  • 0 likes

Solved!! Display Name not showing up anywhere

PlanFreeCountryMalaysiaDeviceHuawei P20 ProOperating SystemAndroid 9 My Question or IssueAfter choosing a display name during account creation, it does not show up anywhere. My "Profile" shows the random alphanumeric username, and my playlists also u...

Casual Listener

Plan Free Country Malaysia Device Huawei P20 Pro Operating System Android 9   My Question or Issue After choosing a display name during account creation, it does not show up anywhere. ...

Emilia_8

Community Legend

2986 Views

3 replies

0 likes

Account
  • 2986 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recently Played Artists isn't updating

PlanPremiumCountryUSADeviceiPhone 11 ProOperating SystemiOS 13.3 My Question or IssueMy Recently Played Artists feature hasn't updated in a few weeks.

Newbie

Plan Premium Country USA Device iPhone 11 Pro Operating System iOS 13.3   My Question or Issue My Recently Played Artists feature hasn't updated in a few weeks.

Guido

Spotify Legend

468 Views

1 replies

0 likes

Premium
  • 468 Views
  • 1 replies
  • 0 likes

Solved!! Strange Activity on Account

PlanPremium (Family plan)CountryUSDeviceLG K30, PC, Laptop and PS4Operating SystemWindows 10 and Android My Question or IssueSo I got a problem, I know someone that isn't me is using my account. I also don't know who this person is, which makes this ...

Visitor

Plan Premium (Family plan) Country US Device LG K30, PC, Laptop and PS4 Operating System Windows 10 and Android   My Question or Issue So I got a problem, I know someone that isn't me ...

Emilia_8

Community Legend

751 Views

1 replies

1 likes

Account
  • 751 Views
  • 1 replies
  • 1 likes

Superuser Contribution Premium has stopped even thought I have a 1 year subscription

Plan PremiumCountry IrelandDevice iPhone 8Operating System iOS 13My Question or IssueI have a 1 year subscription for Premium which is up to March 2020. Today my family plan seems to have reverted to free for all the members. I can see the receipt in...

Visitor

Plan Premium Country  Ireland Device iPhone 8 Operating System iOS 13 My Question or Issue I have a 1 year subscription for Premium which is up to March 2020. Today my family...

Katerina

Spotify Legend

931 Views

2 replies

0 likes

Account
Premium
Subscription
  • 931 Views
  • 2 replies
  • 0 likes

Downloaded albums in my library no longer show as downloaded

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I go to My Library, all my albums are listed but are no longer shown as downloaded. I of...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ...

Emilia_8

Community Legend

623 Views

3 replies

0 likes

Premium
  • 623 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error when trying to activate Hulu

Hello I have the Spotify Premium with Hulu plan. When I try to activate my Hulu it says page not found. I am unable to link them together. I have a 2018 Macbook Pro using Google Chrome latest browser. I have tried clearing the cache, cookies and also...

Casual Listener

Hello   I have the Spotify Premium with Hulu plan. When I try to activate my Hulu it says page not found. I am unable to link them together.   I have a 2018 Macbook Pro using Google Chr...

Katerina

Spotify Legend

1421 Views

5 replies

0 likes

Account
Premium
Subscription
  • 1421 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution "sorry we could not load friends to follow" error

Plan - PremiumCountry - US Device: Macbook Air 2017 Operating System: MacOS Mojave My Question or Issue: I keep getting the following error (sorry we could not load friends to follow) when trying to find facebook friends. My Spotify account is indeed...

Casual Listener

Plan - Premium Country - US   Device: Macbook Air 2017  Operating System: MacOS Mojave   My Question or Issue:   I keep getting the following error (sorry we cou...

Katerina

Spotify Legend

4784 Views

5 replies

2 likes

Account
Other
Premium
  • 4784 Views
  • 5 replies
  • 2 likes

trouble resetting password and creating a new account with the same email account

So I couldn't remember my password so I tried to reset my password. However, upon submitting my email address, it says "The username or email you provided is not associated with an active Spotify account." even though i know it is linked to a spotify...

Visitor

So I couldn't remember my password so I tried to reset my password. However, upon submitting my email address, it says "The username or email you provided is not associated with an active Spotify acc...

OneByBoo

Roadie

619 Views

1 replies

0 likes

Account
Login
  • 619 Views
  • 1 replies
  • 0 likes

SheerID did not verify successfully but I cannot redeem offer again (Student Plan)

PlanStudentCountrySingaporeDevicePCOperating SystemWindows 10 My Question or IssueI tried to verify my Student ID through SheerID, but there was a posting issue with the web servers on SheerID, so the connection timed out. I now cannot try again as w...

Visitor

Plan Student Country Singapore Device PC Operating System Windows 10   My Question or Issue I tried to verify my Student ID through SheerID, but there was a posting issue with the web ...

Luan

Spotify Star

998 Views

1 replies

0 likes

Account
Premium
Subscription
  • 998 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Change payment bank account to bank account in country where spotify is not yet

Hi all, What i would like to know is the following, currently I have my subscription payment connected to a bank account in a country where spootify exists (premioum btw). Is it possible to change the bank account or mastercard issued in a country th...

Casual Listener

Hi all,   What i would like to know is the following, currently I have my subscription payment connected to a bank account in a country where spootify exists (premioum btw).   Is it pos...

Katerina

Spotify Legend

2313 Views

4 replies

0 likes

Account
  • 2313 Views
  • 4 replies
  • 0 likes

Solved!! Can not unlink spotify from unknown Playstaion

PlanPremiumCountrySlovakiaDevicePlaystation 4My Question or IssueHey, I linked my spotify account on (probably) some friends PSN account, not knowing that I needed to sign it off manually to unlink it. This may happened maybe years, months i do not k...

Casual Listener

Plan Premium Country Slovakia Device Playstation 4 My Question or Issue Hey, I linked my spotify account on (probably) some friends PSN account, not knowing that I needed to sign it off manual...

romanpoliacik

Casual Listener

4288 Views

6 replies

0 likes

Account
Login
Other
Premium
  • 4288 Views
  • 6 replies
  • 0 likes

Solved!! Name Change

I am aware that because of how Spotify works in terms of how it connects playlists and songs to individual accounts, you can't change your username. I want to raise a potential solution. Since I would like to change my name, I think it would be nice ...

Casual Listener

I am aware that because of how Spotify works in terms of how it connects playlists and songs to individual accounts, you can't change your username. I want to raise a potential solution.   Sin...

Keanu_C

Community Legend

931 Views

1 replies

1 likes

Account
Login
Other
  • 931 Views
  • 1 replies
  • 1 likes