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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • facemat
  • Newbie
  • 154355 Views
  • 174 replies
  • 12 likes
  • Account
    Free
  • 154355 Views
  • 174 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10522 Views
  • 3 replies
  • 10 likes
  • Security
  • 10522 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 505375 Views
  • 985 replies
  • 112 likes
  • Account
  • 505375 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124246 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124246 Views
  • 74 replies
  • 12 likes

Superuser Contribution why cant i delete my account…i followed all the steps but its not deleting.

i followed all the steps, except when i try to press the button on the email it doesn’t do anything…and my accounts isn’t deleting.

  • Visitor
  • i followed all the steps, except when i try to press the button on the email it doesn’t do anything…and my accounts isn’t deleting.
  • Joan
  • Moderator
  • 401 Views
  • 3 replies
  • 0 likes
  • 401 Views
  • 3 replies
  • 0 likes

My public playlists don't appear on my public profile, please I need to sol

I've made it private and made it public again several times, I've uninstalled it, I've logged out and logged in, I've restarted my phone... nothing works. Please help me.

  • Visitor
  • I've made it private and made it public again several times, I've uninstalled it, I've logged out and logged in, I've restarted my phone... nothing works. Please help me.
  • AdamDamon
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can different songs be played on 2 separate speakers at the same time

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) We currently have a Premium Account, and have 2 Bose 500 Home Speakers. Does the premium account allow us to play...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   We currently have a Premium A...
  • Kleyton1
  • Casual Listener
  • 44668 Views
  • 11 replies
  • 0 likes
  • Account
    Premium
  • 44668 Views
  • 11 replies
  • 0 likes

Superuser Contribution Account language

PlanPremiumCountryBelgiumDevice(MacPro 2013)Operating System(MacOS 12.7.4) My Question or IssueHi,When I click on my photo on the top right of the Mac application window and then choose"Account", it opens a page with my account in Chrome. Great, but ...

  • Gig Goer
  • Plan Premium Country Belgium Device (MacPro 2013) Operating System (MacOS 12.7.4)   My Question or Issue Hi, When I click on my photo on the top right of the Mac application window an...
  • sues5
  • Visitor
  • 575 Views
  • 7 replies
  • 0 likes
  • Account
  • 575 Views
  • 7 replies
  • 0 likes

Superuser Contribution Can someone check for me if my e-mail address is verified or not?

I received a message that says I have to verify my e-mail address to complete my post, but when I clicked on the link in the e-mail the community website gives me an error message. But at the same time the community website says my e-mail address is ...

  • Casual Listener
  • I received a message that says I have to verify my e-mail address to complete my post, but when I clicked on the link in the e-mail the community website gives me an error message. But at the same t...
  • Joan
  • Moderator
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Perdu mon compte

J’ai un compte prémum et ma fille ne trouve plus le siens

  • Visitor
  • J’ai un compte prémum et ma fille ne trouve plus le siens
  • Eni
  • Moderator
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

I was charged for spotify stock sw

I found out I have been charged for spotify stock sw. Why did this happen? How can I stop it?

  • Visitor
  • I found out I have been charged for spotify stock sw. Why did this happen? How can I stop it?
  • Maxim
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Someone that wasn’t me logged into my account from Russia. I live in the US

I received an email that said someone from Russia logged into my account.. That definitely was not me especially since I live in the US. Any help to know how to get them off my account would be great!!

  • Visitor
  • I received an email that said someone from Russia logged into my account.. That definitely was not me especially since I live in the US. Any help to know how to get them off my account would be great...
  • Maxim
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

J’ai un compte qui a été créer par Distrokid mais je n’y est pas accès

J’ai un compte créer par DistroKid car je poste ma musique dessus mais j’ai aucun moyen d’y avoir accès afin d’avoir Spotify for Artist. J’aimerais connaître mes stats mais il m’est impossible.

  • Visitor
  • J’ai un compte créer par DistroKid car je poste ma musique dessus mais j’ai aucun moyen d’y avoir accès afin d’avoir Spotify for Artist. J’aimerais connaître mes stats mais il m’est impossible.
  • Ximzend
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hola tengo un problema con mi cuenta.

Yo pago la cuenta duo, pero de un tiempo para acá solo puedo escucharla en un solo dispositivo. Me podéis ayudar por favor

  • Visitor
  • Yo pago la cuenta duo, pero de un tiempo para acá solo puedo escucharla en un solo dispositivo. Me podéis ayudar por favor
  • ribezaz
  • Spotify Star
  • 183 Views
  • 1 replies
  • 1 likes
  • 183 Views
  • 1 replies
  • 1 likes

Solved!! I can't change my country, because Spotify only gives me one option and I am NOT there

PlanFree/PremiumCountry My Question or IssueI am trying to change my country as Spotify currently assumes I am in France (it is the only option in the dropdown), but I live in Spain - Barcelona. I don't want to see all the french stuff that it keeps ...

  • Casual Listener
  • Plan Free/Premium Country   My Question or Issue I am trying to change my country as Spotify currently assumes I am in France (it is the only option in the dropdown), but I live in Spain - ...
  • Maxim
  • Spotify Star
  • 265 Views
  • 3 replies
  • 1 likes
  • Account
  • 265 Views
  • 3 replies
  • 1 likes

change username

my username has always been a nonsensical string of numbers and letters, I've been wanting to change it for years but I don't know how to do it, so I'm calling the Help wizard to the rescue. my actual username is : " " ... lol

  • Visitor
  • my username has always been a nonsensical string of numbers and letters, I've been wanting to change it for years but I don't know how to do it, so I'm calling the Help wizard to the rescue. my act...
  • 31r2dm2jl7tr7c6typt2
  • Visitor
  • 385 Views
  • 2 replies
  • 0 likes
  • Other
  • 385 Views
  • 2 replies
  • 0 likes

I have an account with username only. I changed my phone and don't remember

I don't remember whether I logged in with phone number or an email nor do I remember the password. I want to add this old account with username only to my new phone. Would appreciate any help !

  • Visitor
  • I don't remember whether I logged in with phone number or an email nor do I remember the password. I want to add this old account with username only to my new phone. Would appreciate any help 🙂 !
  • Maxim
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Change Plan Manager

I have Premium Duo with my wife - She is the plan manager.She doesn't use the audio books, but this is only available to the plan manager.Can I change the plan manager to be me rather than my wife so I can use the audio books?The subscription comes o...

  • Visitor
  • I have Premium Duo with my wife - She is the plan manager. She doesn't use the audio books, but this is only available to the plan manager. Can I change the plan manager to be me rather than my wif...
  • AdamDamon
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

nothing works, disgusted by the lack of customer support

I once logged in through Facebook, now I don't have the FB account anymore and I am totally locked out of my account, nothing works I tried everything and it just gives 403 or some other non-explicative error. I am disgusted by the complete lack of c...

  • Newbie
  • I once logged in through Facebook, now I don't have the FB account anymore and I am totally locked out of my account, nothing works I tried everything and it just gives 403 or some other non-explicat...
  • Ximzend
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • Account
  • 170 Views
  • 1 replies
  • 0 likes

False Reports on Profile Picture Takedown Notification

Someone or a bot keeps reporting my profile pictures (all within guidelines) 9 times total since March and 4 times in the last 24 hours. It's really irritating and there seems to be no way for me to appeal or counter these reports. They just go throu...

  • Newbie
  • Someone or a bot keeps reporting my profile pictures (all within guidelines) 9 times total since March and 4 times in the last 24 hours. It's really irritating and there seems to be no way for me to ...
  • ijustcant
  • Casual Listener
  • 791 Views
  • 6 replies
  • 3 likes
  • Account
    Other
    Security
  • 791 Views
  • 6 replies
  • 3 likes

Disabled Facebook Account / can't log-in email

PlanPremium/ Family PlanCountryPhilippinesDevicePC, Xiaomi PhoneOperating SystemWindows 11 My Question or IssueMy Facebook account, which was connected to my account and my only way to log in, was disabled. Now, I can not use Spotify on my phone as i...

  • Visitor
  • Plan Premium/ Family Plan Country Philippines Device PC, Xiaomi Phone Operating System Windows 11   My Question or Issue My Facebook account, which was connected to my account and my o...
  • Maxim
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
  • 236 Views
  • 1 replies
  • 0 likes