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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4259 Views
  • 0 replies
  • 9 likes
  • Security
  • 4259 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462939 Views
  • 974 replies
  • 110 likes
  • Account
  • 462939 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204857 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204857 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112777 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112777 Views
  • 72 replies
  • 12 likes

Can we PLEASE have 2FA now? It's 2024!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo, this is the THIRD TIME I've had to reset my password due to suspicious activity. This wou...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So, thi...
  • Maxim
  • Spotify Star
  • 1633 Views
  • 1 replies
  • 13 likes
  • Login
    Security
  • 1633 Views
  • 1 replies
  • 13 likes

Superuser Contribution I can't remember my email or password to my premium family account?

I am trying to cancel my premium family subscription so I can join my mothers premium duo plan. I could not remember the email I used to create the account, and all my devices are now logged out. I need the email, and the password, so I can go in and...

  • Visitor
  • I am trying to cancel my premium family subscription so I can join my mothers premium duo plan. I could not remember the email I used to create the account, and all my devices are now logged out. I n...
  • Lauramendes09
  • Visitor
  • 570 Views
  • 2 replies
  • 0 likes
  • 570 Views
  • 2 replies
  • 0 likes

I can't access my monthly payment to update which credit card to use

There is no 'Manage my Plan' on my screen. Only 'Manage my Subscription'. When that is chosen, it shows I have Premium Family but there is no link to take me to payment editing

  • Visitor
  • There is no 'Manage my Plan' on my screen. Only 'Manage my Subscription'. When that is chosen, it shows I have Premium Family but there is no link to take me to payment editing
  • Maxim
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Takedown Notification

I got a takedown notification on a playlist with a few common songs on it. Nothing explicit, just regular songs from the Spotify library. I checked the Spotify terms, and nothing on the playlist violated those terms as I understand them--particularly...

  • Newbie
  • I got a takedown notification on a playlist with a few common songs on it. Nothing explicit, just regular songs from the Spotify library.   I checked the Spotify terms, and nothing on the play...
  • Billy-J
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 184 Views
  • 1 replies
  • 0 likes

Gift card not working

I type in the code and it is not redeemable

  • Visitor
  • I type in the code and it is not redeemable
  • Billy-J
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Unable to Log into Spotify Account via multiple methods

Hi,I am currently a Spotify Free user in the USA. I have a problem where when I try to log into Spotify via Google, it gives me the following error: "Oops! Something went wrong, please try again or check out our help area" I then try putting my gmail...

  • Newbie
  • Hi, I am currently a Spotify Free user in the USA.    I have a problem where when I try to log into Spotify via Google, it gives me the following error:   "Oops! Something went w...
  • ribezaz
  • Spotify Star
  • 454 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 454 Views
  • 1 replies
  • 1 likes

Premiun India 12 mounth.

Hello! Please tell me, I’m in India, I want to connect to premium for 1 year immediately. But in subscription plans before payment by card there is no such option. Only for 1 month. How to do it?

  • Visitor
  • Hello!👐 Please tell me, I’m in India, I want to connect to premium for 1 year immediately. But in subscription plans before payment by card there is no such option. Only for 1 month. How to do it?🙂...
  • ChooseAGoodUsername
  • Roadie
  • 230 Views
  • 1 replies
  • 0 likes
  • Premium
  • 230 Views
  • 1 replies
  • 0 likes

How to remove downloads of devices no longer accessable

I am not allowed to download playlists on my new pc because of the limit, but I am not able to remove the downloaded playlists on old devices.

  • Casual Listener
  • I am not allowed to download playlists on my new pc because of the limit, but I am not able to remove the downloaded playlists on old devices.
  • ChooseAGoodUsername
  • Roadie
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Refund

Hello į dont use Spotify anymore and į got charged for Spotify premium 7.99euro iš it possible to get Refund?

  • Newbie
  • Hello į dont use Spotify anymore and į got charged for Spotify premium 7.99euro iš it possible to get Refund?  
  • ChooseAGoodUsername
  • Roadie
  • 200 Views
  • 1 replies
  • 0 likes
  • Premium
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Search SEO not showing my Playlists.

PlanPremiumCountryUSA Device(Macbook Pro late 2016)Operating System(MacOS Mojave 10.14.2) My Question or Issue Hello Spotify, 2 of My biggest playlists are not showing up in the search result, many keywords used in my description are not being taken ...

  • Gig Goer
  • Plan Premium Country USA   Device (Macbook Pro late 2016) Operating System (MacOS Mojave 10.14.2)   My Question or Issue   Hello Spotify,   2 of My biggest playlists...
  • islandbeats
  • Gig Goer
  • 4385 Views
  • 10 replies
  • 0 likes
  • Account
    Other
  • 4385 Views
  • 10 replies
  • 0 likes

Can't activate my hulu through my spotify

It just takes me to a page about plans and won't let me activate it.

  • Visitor
  • It just takes me to a page about plans and won't let me activate it.
  • ChooseAGoodUsername
  • Roadie
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

How can I change my country back to the original?

PlanPremiumCountry My Question or Issue(1) I signed up while in Canada, and while in Canada the premium expired so I was on free.(2) I travelled to a different country, and signed up for premium. Since the price was cheaper I switched from Canada to ...

  • Visitor
  •   Plan Premium Country   My Question or Issue (1) I signed up while in Canada, and while in Canada the premium expired so I was on free. (2) I travelled to a different country, a...
  • Maxim
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 202 Views
  • 1 replies
  • 0 likes

Solved!! Illegal streams and plays

Hi, I am A&R from an record label. I came across two artists on Spotify where their plays grew over a 3 day period to 250K and then the plays stopped and the numbers are dropping now. They were able to hit about 130K monthly listeners in a short peri...

  • Casual Listener
  • Hi,   I am A&R from an record label. I came across two artists on Spotify where their plays grew over a 3 day period to 250K and then the plays stopped and the numbers are dropping now. ...
  • GirlUndead
  • Casual Listener
  • 1741 Views
  • 3 replies
  • 0 likes
  • Account
  • 1741 Views
  • 3 replies
  • 0 likes

Superuser Contribution My wife put same address as me for duo but it says it’s in another country?

We have both put used exactly the same address but it says they are in different countries? So won’t verify

  • Visitor
  • We have both put used exactly the same address but it says they are in different countries? So won’t verify
  • 1232516614
  • Visitor
  • 13367 Views
  • 8 replies
  • 1 likes
  • 13367 Views
  • 8 replies
  • 1 likes

Superuser Contribution Changing from Family to Premium (Single)

Good evening from Germany, I am currently subscribed to the Family Premium plan (14,99€ in Germany) which I used to share with my now-ex-girlriend. As I obviously don't need multiple accesses anymore, I would like to change my plan to the regular sin...

  • Newbie
  • Good evening from Germany,   I am currently subscribed to the Family Premium plan (14,99€ in Germany) which I used to share with my now-ex-girlriend. As I obviously don't need multiple accesse...
  • Vasil
  • Moderator
  • 19803 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 19803 Views
  • 5 replies
  • 0 likes

Plan changed to individual when actualisation of payment method

PlanFamily CountryBrazil My Question or IssueWhen I changed my payment method (from credit card to Google Play), Spotify changed my plan from family to individual. Now I can't go back to family plan on the same price I used to pay.

  • Visitor
  •   Plan Family  Country Brazil   My Question or Issue When I changed my payment method (from credit card to Google Play), Spotify changed my plan from family to individual. Now I...
  • Maxim
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 249 Views
  • 1 replies
  • 0 likes

Why am I charged every month

I don't have an account

  • Visitor
  • I don't have an account
  • Maxim
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Payment method country change not allowed

Hi, how do I change the country settings to change payment method? I’ve been trying to change my payment method to PayPal or my European bank card as I moved back to Europe from Australia. Now every time I try to updater, it says online the countries...

  • Visitor
  • Hi, how do I change the country settings to change payment method?  I’ve been trying to change my payment method to PayPal or my European bank card as I moved back to Europe from Australia. Now ...
  • Maxim
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • Account
  • 278 Views
  • 1 replies
  • 0 likes