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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8590 Views
  • 1 replies
  • 9 likes
  • Security
  • 8590 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476655 Views
  • 978 replies
  • 111 likes
  • Account
  • 476655 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208324 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208324 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119502 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119502 Views
  • 72 replies
  • 12 likes

Cancel free account

I want to cancel my free Spotify account

  • Visitor
  • I want to cancel my free Spotify account
  • AdamDamon
  • Spotify Star
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't find my spotify profile when I type it into the search bar , why?

I just created a new account but when I type my profile name onto the search bar I can't find it. Like for example if I type in (AXY) ( not my real profile name) into the search bar only some other users turn up but my profile name doesn't turn up at...

  • Visitor
  • I just created a new account but when I type my profile name onto the search bar I can't find it. Like for example if I type in (AXY) ( not my real profile name) into the search bar only some other u...
  • dogancanbay
  • Visitor
  • 4750 Views
  • 3 replies
  • 2 likes
  • Account
  • 4750 Views
  • 3 replies
  • 2 likes

Superuser Contribution unable to view following list on profile even after toggling publicsettings

i am able to see my followers on my profile, but when i click on my 'following' tab, i am met with a 'couldn't find that page! search for something else?' message. i have gone through on both mobile & computer through settings to make sure that my 's...

  • Visitor
  • i am able to see my followers on my profile, but when i click on my 'following' tab, i am met with a 'couldn't find that page! search for something else?' message. i have gone through on both mobile ...
  • Yordan
  • Moderator
  • 8424 Views
  • 7 replies
  • 1 likes
  • 8424 Views
  • 7 replies
  • 1 likes

My account has been suspended

Hey, my account has been suspended, 3 years ago I started to using Spotify, back then I didn’t know a lot about the platform nor the difference between free and premium plan, so few things didn’t work as I expected to I went to Facebook tech group an...

  • Casual Listener
  • Hey, my account has been suspended, 3 years ago I started to using Spotify, back then I didn’t know a lot about the platform nor the difference between free and premium plan, so few things didn’t wor...
  • joedermann
  • Casual Listener
  • 361 Views
  • 2 replies
  • 0 likes
  • Account
  • 361 Views
  • 2 replies
  • 0 likes

I’m so sorry, but I didn’t have enough money on my account for the monthly payment. But now it is ok

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Inability to play Spotify on 2 distinct devices at once even with Dou or Family accounts is frustra

i had a Dou account for my and my spouse, and we use it on our phones, cars and smart speaker at home and work. With a Dou account I should be able to play 2 devices simultaneously, regardless of what account is in use (don’t reinvent the wheel here ...

  • Casual Listener
  • i had a Dou account for my and my spouse, and we use it on our phones, cars and smart speaker at home and work.   With a Dou account I should be able to play 2 devices simultaneously, regardle...
  • blgmusic
  • Casual Listener
  • 3726 Views
  • 7 replies
  • 1 likes
  • Account
  • 3726 Views
  • 7 replies
  • 1 likes

Payment upgrade premium duo

PlanPremium DuoCountryBelgium Device(iPhone 11)Operating System(iOS 11) My Question or IssueI bought a gift card because I want to use this way of payment instead of a credit card. I can't seem to upload the gift card, the system says this card doesn...

  • Visitor
  • Plan Premium Duo Country Belgium   Device (iPhone 11) Operating System (iOS 11)   My Question or Issue I bought a gift card because I want to use this way of payment instead of a...
  • heystoplaughin
  • Newbie
  • 238 Views
  • 2 replies
  • 1 likes
  • Premium
  • 238 Views
  • 2 replies
  • 1 likes

Unable to add a new login method

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have Spotify login connected with my old FB account. Now I need to login from a new device and v...

  • Visitor
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have Spoti...
  • V9id
  • Roadie
  • 593 Views
  • 1 replies
  • 0 likes
  • Account
  • 593 Views
  • 1 replies
  • 0 likes

I have an Error code 3. I cannot log in on my computer

I can log in on my Phone, but I cannot log in on my Laptop. I have updated and changed my password, I have tried logging in with my email, connecting my account to apple and facebook yet nothing works.

  • Visitor
  • I can log in on my Phone, but I cannot log in on my Laptop. I have updated and changed my password, I have tried logging in with my email, connecting my account to apple and facebook yet nothing work...
  • TanyaS
  • Spotify Star
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why is Spotify always showing me the exact same music?

Does anyone else find that their "Discover Weekly" has about two new songs per week, and the rest are things you've already heard? Meanwhile the "Release Radar" is pretending that things from 10 years ago are fresh tracks.And what do they add? Two ne...

  • Music Fan
  • Does anyone else find that their "Discover Weekly" has about two new songs per week, and the rest are things you've already heard? Meanwhile the "Release Radar" is pretending that things from 10 year...
  • lordthistle
  • Music Fan
  • 8621 Views
  • 8 replies
  • 2 likes
  • 8621 Views
  • 8 replies
  • 2 likes

Superuser Contribution can 2 people people listen to the same Spotify account at the same time

I have a student account and I was wondering if two people could listen the same Spotify account at once if not then how can only two people listen to the acount at the same time?

  • Newbie
  • I  have a student account and I was wondering if two people could listen the same Spotify account at once if not then how can only two people listen to the acount at the same time?
  • Yordan
  • Moderator
  • 6687 Views
  • 3 replies
  • 0 likes
  • 6687 Views
  • 3 replies
  • 0 likes

why do i keep getting logged out of my account

whenever i open the spotify browser, im always logged out, so i have to log in again every time i open spotify. this happens on my mac, so i tried opening spotify on another device (windows desktop) and it does the same. my phone doesn't have that pr...

  • Visitor
  • whenever i open the spotify browser, im always logged out, so i have to log in again every time i open spotify. this happens on my mac, so i tried opening spotify on another device (windows desktop) ...
  • osornios
  • Spotify Star
  • 739 Views
  • 1 replies
  • 0 likes
  • 739 Views
  • 1 replies
  • 0 likes

Can't log even though I have changed the password multiple times on laptop

I've tried logging in to Spotify through my laptop and I have had to reset my password multiple times yet it still won't log me in and just says "Incorrect password or username" I am certain that I am using the correct password and email/username

  • Visitor
  • I've tried logging in to Spotify through my laptop and I have had to reset my password multiple times yet it still won't log me in and just says "Incorrect password or username" I am certain that I ...
  • osornios
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Deleted email account linked and can't change or login on other devices

PlanPremiumCountryUSADeviceiPhone 12/ MacBook My Question or IssueMy debit card changed, so I had to go in and re purchase premium. When I did, it stayed logged in on my MacBook but not my phone. I've had various free Spotify accounts in the past, bu...

  • Visitor
  • Plan Premium Country USA Device iPhone 12/ MacBook  My Question or Issue My debit card changed, so I had to go in and re purchase premium. When I did, it stayed logged in on my MacBook bu...
  • Maxim
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 164 Views
  • 1 replies
  • 0 likes

Can't log in into my account even with the right email and password

Hi everyone! So recently, I was logged out of my Spotify account on the mobile app and when I tried to log back in it didn't work. So I tried on the website and same. It tells me that my password/username is wrong, but I know it isn't. So I try to re...

  • Visitor
  • Hi everyone!   So recently, I was logged out of my Spotify account on the mobile app and when I tried to log back in it didn't work. So I tried on the website and same. It tells me that my pas...
  • Maxim
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 282 Views
  • 1 replies
  • 0 likes

Solved!! I deleted my old gmail account and forgot it was linked to my spotify.

Hi I deleted my old gmail account which was linked to my spotify account. I had a playlist with over 1000 songs and I was hoping there might be a chance I could recover the playlist from that account? I have the email address that was attached to the...

  • Visitor
  • Hi I deleted my old gmail account which was linked to my spotify account. I had a playlist with over 1000 songs and I was hoping there might be a chance I could recover the playlist from that account...
  • Jt000
  • Newbie
  • 8416 Views
  • 5 replies
  • 0 likes
  • Account
  • 8416 Views
  • 5 replies
  • 0 likes

Spotify Duo account repeatedly being logged out from Tesla

PlanPremiumCountryUK My Question or IssueI have been using my reguilar Spotify account successfully across multiple devices, including my Model S Tesla, for several years without any issue. I recently upgraded to a Spotify Duo account and now I am re...

  • Casual Listener
  • Plan Premium Country UK   My Question or Issue I have been using my reguilar Spotify account successfully across multiple devices, including my Model S Tesla, for several years without any...
  • Tidyfilms
  • Visitor
  • 1006 Views
  • 6 replies
  • 1 likes
  • Account
  • 1006 Views
  • 6 replies
  • 1 likes

Superuser Contribution I'm trying to link my account to an email, but it says the email is taken

I used to log in using my Facebook, but it's not working anymore, so I try adding my email to my account but it says the email is taken. This shouldn't be possible!

  • Visitor
  • I used to log in using my Facebook, but it's not working anymore, so I try adding my email to my account but it says the email is taken. This shouldn't be possible!
  • Ivelina
  • Moderator
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes