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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Menelaos_f
  • Casual Listener
  • 168920 Views
  • 689 replies
  • 56 likes
  • Account
  • 168920 Views
  • 689 replies
  • 56 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089244 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089244 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 51709 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51709 Views
  • 57 replies
  • 8 likes

Having trouble logging into web player; "Sorry, couldn't find that"

Hello! I've been having trouble with the web player for 2 days, now. It was working fine before I started receiving a prompt to log in every time I try to use it.And whenever I click on "log in with spotify", I get this:Now, I've tried deleting all m...

spotify issue pic 1.png spotify error pic 2.png
  • Newbie
  • Hello! I've been having trouble with the web player for 2 days, now. It was working fine before I started receiving a prompt to log in every time I try to use it. And whenever I click on "log ...
  • Quismiff
  • Casual Listener
  • 1795 Views
  • 7 replies
  • 0 likes
  • Login
  • 1795 Views
  • 7 replies
  • 0 likes

I have lost my account information and I can't get it back.

PlanPremium (MY MAIN ACCOUNT)Country BrazilOperating SystemAndroidMy Question or Issue Hi, this is not my main account, I am just using this to get some help.I have lost my login and password of my premium account, since the e-mail used to login ther...

  • Casual Listener
  • Plan Premium (MY MAIN ACCOUNT) Country  Brazil Operating System Android My Question or Issue  Hi, this is not my main account, I am just using this to get some help. I have lost my ...
  • meganne124
  • Music Fan
  • 355 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Premium
  • 355 Views
  • 7 replies
  • 0 likes

Superuser Contribution Recently Played feature doesn't work on desktop

PlanPremiumCountryUK DeviceDELL laptopOperating SystemWindows My Question or IssueThe "recently played" feature doesn't seem to work, it shows an empty page saying "Nothing here yet. Music will appear as you listen". However this situation has been l...

  • Casual Listener
  • Plan Premium Country UK  Device DELL laptop Operating System Windows   My Question or Issue The "recently played" feature doesn't seem to work, it shows an empty page saying "Noth...
  • InesA1
  • Casual Listener
  • 1035 Views
  • 2 replies
  • 0 likes
  • Premium
  • 1035 Views
  • 2 replies
  • 0 likes

account connexion

Premium FamilyCountryBelgium Device(iPhone Operating SystemWindows 10 My Question or Issue Hello,I have a spotify premium account and each person in my account can log in with their email addresses but I am forced to login with a username and not pos...

  • Casual Listener
  • Premium Family Country Belgium   Device (iPhone 😎 Operating System Windows 10   My Question or Issue   Hello, I have a spotify premium account and each person in my ac...
  • davidcampagnolo
  • Casual Listener
  • 186 Views
  • 2 replies
  • 0 likes
  • Account
  • 186 Views
  • 2 replies
  • 0 likes

Solved!! How to change credit card number for auto renewal

Hi - I'm trying to change the CC number for auto renewing purposes. When I go to the 'subscription' tab - all I see is: Spotify PremiumYour plan will automatically renew on 12/31/18 and you'll be charged 9.99 CAD. When I click the change/cancel butto...

  • Casual Listener
  • Hi - I'm trying to change the CC number for auto renewing purposes. When I go to the 'subscription' tab - all I see is:   Spotify Premium Your plan will automatically renew on 12/31/18 and yo...
  • talia_designs
  • Casual Listener
  • 1284 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 1284 Views
  • 5 replies
  • 0 likes

Change email address

PlanStudent PremiumCountry GrecceDevice(iPhone 7)Operating System(iOS 11) My Question or Issue Hi, I have my spotify account connected with facebook but recently I changed my email address on facebook, so is there a way to change the email on spotify...

  • Visitor
  • Plan Student Premium Country  Grecce Device (iPhone 7) Operating System (iOS 11)   My Question or Issue  Hi, I have my spotify account connected with facebook but recently I ...
  • Billy-J
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 193 Views
  • 1 replies
  • 0 likes

Solved!! Account got hacked (?)

PlanPremiumCountry PhilippinesDeviceSamsung J7 PrimeOperating SystemAndroid Marshmallow My Question or Issue So as I was listening to some music as usual, a unfamilliar device suddenly "invaded" and changed the music to an unfamilliar song and it mad...

  • Casual Listener
  • Plan Premium Country  Philippines Device Samsung J7 Prime Operating System Android Marshmallow   My Question or Issue   So as I was listening to some music as usual, a unfami...
  • Billy-J
  • Spotify Star
  • 1244 Views
  • 3 replies
  • 0 likes
  • Security
  • 1244 Views
  • 3 replies
  • 0 likes

Account hacked multiple times

PlanPremiumCountry FranceOperating SystemAndroid My Question or Issue Hello,I have a major problem with the security of my password of my Spotify account. Someone has hijacked my account 3 times during this month. Everytime I am being hacked, I am co...

  • Visitor
  •   Plan Premium Country  France Operating System Android   My Question or Issue  Hello, I have a major problem with the security of my password of my Spotify account. Som...
  • Billy-J
  • Spotify Star
  • 1320 Views
  • 7 replies
  • 2 likes
  • Account
  • 1320 Views
  • 7 replies
  • 2 likes

Facebook canceled, need to access account

Does anyone know how to log into your account if you deleted your facebook profile and used that to log into Spotify?

  • Newbie
  • Does anyone know how to log into your account if you deleted your facebook profile and used that to log into Spotify?
  • user-removed
  • Not applicable
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
  • 154 Views
  • 1 replies
  • 0 likes

Following list

When I check my following list it doesn’t show the entire list of people I’m following. There are some artists I know for sure that I am following (some examples being Arethra Franklin and The Cranberries) but they don’t show up on my following list....

  • Casual Listener
  • When I check my following list it doesn’t show the entire list of people I’m following. There are some artists I know for sure that I am following (some examples being Arethra Franklin and The Cranbe...
  • JerryRhymefeld
  • Casual Listener
  • 405 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 405 Views
  • 1 replies
  • 0 likes

Forgot my username and email

PlanPremiumCountry United StatesDeviceiPhone 7+ My Question or Issue Hi, I tried emailing but I got an email back directing me here.So, basically, I got logged out of Spotify and I don’t remember the email or the username associating it. I’ve tried a...

  • Casual Listener
  •   Plan Premium Country  United States Device iPhone 7+   My Question or Issue   Hi, I tried emailing but I got an email back directing me here. So, basically, I got log...
  • seaoux
  • Casual Listener
  • 268 Views
  • 2 replies
  • 0 likes
  • Premium
  • 268 Views
  • 2 replies
  • 0 likes

Cant see my premium account

For some reason my Spotify account logged out and when I try to login again my premium account wasn’t there ! I have tried with the 3 only options I could ever do it ... my email ,user name shaennymedeirosand Facebook , none os this 3 had the perimia...

  • Visitor
  • For some reason my Spotify account logged out and when I try to login again my premium account wasn’t there ! I have tried with the 3 only options I could ever do it ... my email , user name shaen...
  • jsannn
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • Account
  • 202 Views
  • 1 replies
  • 0 likes

Problemi with spotify account associate with credit card

i all, I have a problem with the spotify account associated with my credit card(probably done by one of my sons ), I have received the recursive payment from Spotify but I don't know the related account, is there a way to retrieve the account from a ...

  • Newbie
  • i all, I have a problem with the spotify account associated with my credit card(probably done by one of my sons 😑 ), I have received the recursive payment from Spotify but I don't know the related ...
  • Billy-J
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • Account
  • 229 Views
  • 1 replies
  • 0 likes

Solved!! Problems with account cancellation

PlanPremiumCountry ItalyDeviceNotebook AsusOperating SystemWindows 10 My Question or Issue Good evening, today I signed the 60 day free premium subscription with an account that I realized then that it was connected to Facebook, I wanted to cancel my...

  • Regular
  • Plan Premium Country  Italy Device Notebook Asus Operating System Windows 10   My Question or Issue   Good evening, today I signed the 60 day free premium subscription with ...
  • Billy-J
  • Spotify Star
  • 421 Views
  • 9 replies
  • 0 likes
  • Account
    Other
  • 421 Views
  • 9 replies
  • 0 likes

Can't get into my account

My Question or Issue isI'm not able to get into the account that I have premium on I forgot the password and when I try to retrieve it, it says I don't have an email connected to that account so I can't get the url to change my password. I don't feel...

  • Casual Listener
  • My Question or Issue is I'm not able to get into the account that I have premium on I forgot the password and when I try to retrieve it, it says I don't have an email connected to that account so I ...
  • Billy-J
  • Spotify Star
  • 425 Views
  • 3 replies
  • 0 likes
  • Account
  • 425 Views
  • 3 replies
  • 0 likes

Not recieving invite email

PlanPremium for familyCountry DKDeviceAllOperating SystemAll My Question or Issue I resently changed My account from premium to Family, and All is good at My end. However when i try to send an invite to My girlfriend, shes not recieving the invite ma...

  • Casual Listener
  • Plan Premium for family Country  DK Device All Operating System All   My Question or Issue  I resently changed My account from premium to Family, and All is good at My end. H...
  • Zanki
  • Casual Listener
  • 266 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 266 Views
  • 4 replies
  • 0 likes

dear spotify, please allow us to change our usernames :(

my username is literally dumbjoduck which i thought was cute back in 2014 ;-; now that i'm kind of getting into trying to promote my playlists, i can't be more frustrated because of how childish it sounds. i'm even embarrassed to share my playlists w...

  • Visitor
  • my username is literally dumbjoduck which i thought was cute back in 2014 ;-; now that i'm kind of getting into trying to promote my playlists, i can't be more frustrated because of how childish it s...
  • IguanaSetup
  • Community Legend
  • 601 Views
  • 2 replies
  • 1 likes
  • let us change our usernames!
  • 601 Views
  • 2 replies
  • 1 likes

My Account Hacked and All of My Songs Deleted.

PlanPremiumCountry TurkeyDevice(iPhone X)Operating System(iOS 11.) My Question or Issue Hello, I really need help guys I’ve been going crazy since yesterday.. Last day, When I tried to login my account it’s said that my account was running on a PS4 a...

  • Newbie
  • Plan Premium Country  Turkey Device (iPhone X) Operating System (iOS 11.)   My Question or Issue   Hello, I really need help guys I’ve been going crazy since yesterday..&nbs...
  • Maxim
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 298 Views
  • 1 replies
  • 0 likes

Solved!! Concurrent devices supported in Premium?

Hi, how many devices can I play music through concurrently with a premium account?

  • Newbie
  •   Hi, how many devices can I play music through concurrently with a premium account?
  • Nico
  • Community Legend
  • 909 Views
  • 1 replies
  • 0 likes
  • Premium
  • 909 Views
  • 1 replies
  • 0 likes

Env: prod