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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414161 Views
  • 965 replies
  • 108 likes
  • Account
  • 414161 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180961 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180961 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101372 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101372 Views
  • 68 replies
  • 10 likes

Solved!! Why do I pay more, than I had to?

PlanPremium CountrySwitzerland My Question or IssueI pay CHF 16.00 per month for my spotify Premium, but now I saw, that I just had to pay CHF 12.95 per month. Does anybody know, why my invoice is higher, than it should be?

  • Casual Listener
  • Plan Premium   Country Switzerland   My Question or Issue I pay CHF 16.00 per month for my spotify Premium, but now I saw, that I just had to pay CHF 12.95 per month. Does anybody kn...
  • jasmine2711
  • Casual Listener
  • 522 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 522 Views
  • 2 replies
  • 0 likes

reset account

I recently changed to a family account. Spotify keeps on making suggestions based on the listerning of my 10 and 15 year old daughters. Wayback to 2017. Why am I not able to reset my account and start on zero. It's my account. I'm paying for it and S...

  • Visitor
  • I recently changed to a family account. Spotify keeps on making suggestions based on the listerning of my 10 and 15 year old daughters. Wayback to 2017. Why am I not able to reset my account and star...
  • Brunelicia
  • Community Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • Account
  • 338 Views
  • 1 replies
  • 0 likes

Missing songs

PlanPremium CountrySouth Africa DeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0 My Question or IssueI think my spotify updated cause like the whole my library thing is different. Idk where my "saved" songs have all gone, instead I got this stupi...

  • Visitor
  •   Plan Premium  Country South Africa    Device Samsung Galaxy S7 Operating System Android 8.0.0    My Question or Issue I think my spotify updated cause lik...
  • isaumyam
  • Composer
  • 270 Views
  • 1 replies
  • 0 likes
  • Premium
  • 270 Views
  • 1 replies
  • 0 likes

Log In not possible via facebook

Hi I downloaded the Spotify App on my computer. Normally at home I can log in with facebook. But If I press here at work on the facebook-login button nothing happens?

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  • Casual Listener
  • Hi I downloaded the Spotify App on my computer. Normally at home I can log in with facebook. But If I press here at work on the facebook-login button nothing happens?
  • user-removed
  • Not applicable
  • 1478 Views
  • 6 replies
  • 0 likes
  • Login
  • 1478 Views
  • 6 replies
  • 0 likes

Account clone?

PlanFreeCountryUnited StatesDeviceiPhone SE & Windows ComputerOperating SystemiOS 12 & Windows 7 My Question or IssueHello,Earlier today, I logged out and logged back into my account and for some reason, everyone I was following disappeared as well a...

  • Casual Listener
  • Plan Free Country United States Device iPhone SE & Windows Computer Operating System iOS 12 & Windows 7   My Question or Issue Hello, Earlier today, I logged out and logged ba...
  • SingularSpectre
  • Casual Listener
  • 616 Views
  • 2 replies
  • 0 likes
  • Account
  • 616 Views
  • 2 replies
  • 0 likes

Accounts been hacked for 25 hours now.

PlanPremiumCountryUSDevice(Samsung Galaxy 9, Operating SystemAndroid Oreo My Question or IssueMy account got hacked yesterday at 2. Filed an email immediately but have been locked out. My premium still isn't back online what do I need to do? Can't ge...

  • Visitor
  • Plan Premium Country US Device (Samsung Galaxy 9,  Operating System Android Oreo   My Question or Issue My account got hacked yesterday at 2. Filed an email immediately but h...
  • Billy-J
  • Spotify Star
  • 303 Views
  • 3 replies
  • 0 likes
  • Premium
  • 303 Views
  • 3 replies
  • 0 likes

Lost an account

PlanPremiumCountryRiga/LatviaDevice(iPhone 8,Windows)Operating System(iOS newest one, Windows 10) My Question or IssueI have lost my account. Now it's calls like 21l4ftjz4f2kl2a2g45b7ao4i can i have an access?

  • Casual Listener
  • Plan Premium Country Riga/Latvia Device (iPhone 8,Windows) Operating System (iOS newest one, Windows 10)   My Question or Issue I have lost my account. Now it's calls like 21l4ftj...
  • Arturqqa
  • Casual Listener
  • 327 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 327 Views
  • 2 replies
  • 0 likes

Solved!! Artists gone

PlanPremiumCountryUSADeviceiPhone 10S Max, Mac, PCOperating SystemWindows 10, Mojave, Recently I pulled up Spotify on my iPhone and my PC and all the artists that I had populated under the Artists library are gone. What happened to them and how do I ...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 10S Max, Mac, PC Operating System Windows 10, Mojave,   Recently I pulled up Spotify on my iPhone and my PC and all the artists that I had populat...
  • rwx9901
  • Casual Listener
  • 2386 Views
  • 4 replies
  • 0 likes
  • Account
  • 2386 Views
  • 4 replies
  • 0 likes

Solved!! Discography merge

I am part of a group (Applied Science) that has 2 albums on Spotify. I am the producer of the album. I also have a solo artist account for the releases I have coming this year. Is there a way that I can have the albums I made with Applied Science app...

  • Gig Goer
  • I am part of a group (Applied Science) that has 2 albums on Spotify. I am the producer of the album. I also have a solo artist account for the releases I have coming this year. Is there a way that I ...
  • OneByBoo
  • Roadie
  • 396 Views
  • 1 replies
  • 0 likes
  • Account
  • 396 Views
  • 1 replies
  • 0 likes

No access to my premium account - What can I do?

PlanPremiumCountryGermany DeviceLaptop (Windows 10), Computer (Windows 10), Mobile Phone (Android 4.2 I think) Operating SystemLaptop (Windows 10), Computer (Windows 10), Mobile Phone (Android 4.2 I think) My Question or Issue Hello everybody, today ...

  • Visitor
  •   Plan Premium Country Germany   Device Laptop (Windows 10), Computer (Windows 10), Mobile Phone (Android 4.2 I think)   Operating System Laptop (Windows 10), Computer (Windo...
  • OneByBoo
  • Roadie
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 250 Views
  • 1 replies
  • 0 likes

Solved!! can I use Spotify at work?

hello,Ive read licence but it is not 100% clear that I can use Spotify at work. My computer is used for commercial use (IT service) but Spotify will not (I mean streaming of music etc) so, can I listen to it while Im at work or not? with regards,Kuba

  • Casual Listener
  • hello, Ive read licence but it is not 100% clear that I can use Spotify at work.   My computer is used for commercial use (IT service) but Spotify will not (I mean streaming of music etc) &n...
  • BatuhanKahraman
  • Casual Listener
  • 19187 Views
  • 4 replies
  • 0 likes
  • 19187 Views
  • 4 replies
  • 0 likes

Random name on Spotify Desktop app

PlanPremiumCountryIndiaDeviceDesktopOperating SystemWindows 10 My Question or IssueHow do i change my random name on top of desktop app ?

  • Visitor
  • Plan Premium Country India Device Desktop Operating System Windows 10   My Question or Issue How do i change my random name on top of desktop app ?    
  • OneByBoo
  • Roadie
  • 408 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 408 Views
  • 1 replies
  • 0 likes

No access to some premium features.

PlanPremiumCountryUnited StatesDeviceiPhone XSOperating SystemiOS 12.1.4I just purchased Spotify Premium yesterday, and it works completely fine on my computer, my phone is a different story. It recognizes that I do have premium in the app, and allow...

  • Casual Listener
  • Plan Premium Country United States Device iPhone XS Operating System iOS 12.1.4 I just purchased Spotify Premium yesterday, and it works completely fine on my computer, my phone is a differen...
  • isaumyam
  • Composer
  • 755 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 755 Views
  • 5 replies
  • 0 likes

[Account] passwod

PlanPremiumCountryHongKongDevice(iPhone SE, Macbook Pro 2014, PC etc...)Operating System My Question or IssueHey there! Recently there is an "incorrect password" notification poped in my devices, and then music stopped, forced logged out, and I need ...

  • Visitor
  • Plan Premium Country HongKong Device (iPhone SE,  Macbook Pro 2014, PC etc...) Operating System     My Question or Issue Hey there! Recently there is an "incorrect password" ...
  • Billy-J
  • Spotify Star
  • 451 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 451 Views
  • 1 replies
  • 0 likes

can't log in

Can't log in on my TV thru denon receiver. It says that my password is incorret (wich is not) and that I don't have a premium account (wich is not true neither).HELP!

  • Visitor
  • Can't log in on my TV thru denon receiver. It says that my password is incorret (wich is not) and that I don't have a premium account (wich is not true neither). HELP!  
  • Billy-J
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • Login
  • 260 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium on Facebook

Plan : Spotify PremiumCountry : India Device : iPhone 6, iPhone XS, Samsung Galaxy A7, Samsung Galaxy S7, MacBook Air 2017, ChromeCast 3, Google Home Mini.Operating System iOS 12.1.4, MacOS Mojave 10.14.3, Android Oreo My Question or IssueSo I previo...

  • Casual Listener
  • Plan : Spotify Premium Country : India   Device : iPhone 6, iPhone XS, Samsung Galaxy A7, Samsung Galaxy S7, MacBook Air 2017, ChromeCast 3, Google Home Mini. Operating System iOS 12.1.4, Ma...
  • Billy-J
  • Spotify Star
  • 754 Views
  • 3 replies
  • 0 likes
  • Login
  • 754 Views
  • 3 replies
  • 0 likes

Displaying name after connecting to facebook

I connected my Facebook account to my profile in order to change my display name and the name has not changed. Yesterday it worked.. I'm asking for a correction.OS: Win 10, Android 8

  • Music Fan
  • I connected my Facebook account to my profile in order to change my display name and the name has not changed. Yesterday it worked.. I'm asking for a correction. OS: Win 10, Android 8
  • Brunelicia
  • Community Legend
  • 459 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 459 Views
  • 3 replies
  • 0 likes

Deleted account still shows

I shut down my account a few months ago and never reactivated it but when i search for it on my new account, i can still see it and all my playlists. I was told it would disappear after 10 days of shutting down the account, but even now it is still t...

  • Casual Listener
  • I shut down my account a few months ago and never reactivated it but when i search for it on my new account, i can still see it and all my playlists. I was told it would disappear after 10 days of sh...
  • bellz1
  • Casual Listener
  • 1340 Views
  • 2 replies
  • 0 likes
  • Account
  • 1340 Views
  • 2 replies
  • 0 likes

Solved!! all of my artists and playlists disappeared after latest upgrade

I've been a premium customer for a couple of years now and tonight I got a popup message that the terms and conditions were being updated. Then I clicked ok and then Spotify prompted me for payment even though I was previously on autopay. I entered m...

  • Visitor
  • I've been a premium customer for a couple of years now and tonight I got a popup message that the terms and conditions were being updated.  Then I clicked ok and then Spotify prompted me for pay...
  • mosohodPeti
  • Composer
  • 729 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 729 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Wrapped not available/ does not show

PlanPremiumCountryGermanyDevice(iPhone XS)Operating System(iOS 10,) My Question or IssueHi,My friend just showed me her wrapped summary for 2018 and I wanted to have a look at mine as well. Unfortunately it does not show my statisctics if I go to spo...

  • Visitor
  • Plan Premium Country Germany Device (iPhone XS) Operating System (iOS 10,)   My Question or Issue Hi, My friend just showed me her wrapped summary for 2018 and I wanted to have a look...
  • Brunelicia
  • Community Legend
  • 1437 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1437 Views
  • 1 replies
  • 0 likes