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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

294353 Views

529 replies

34 likes

Account
Free
  • 294353 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13763 Views

6 replies

11 likes

Security
  • 13763 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542355 Views

990 replies

115 likes

Account
  • 542355 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129806 Views

74 replies

12 likes

Account
Login
Premium
  • 129806 Views
  • 74 replies
  • 12 likes

Need help for family account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue : My mother just bought a family account, and i want to know if it's possible to transfer al...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue : My mot...

Billy-J

Spotify Star

538 Views

1 replies

0 likes

Account
  • 538 Views
  • 1 replies
  • 0 likes

Solved!! Account

PlanPremiumCountryEnglandDevice(iPhone deOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I need all account with my name on it deleted as I don’t use them except this one the rest some r not mine and some I created when...

Casual Listener

Plan Premium Country England Device (iPhone de Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi I need all account with my name on it deleted as ...

Billy-J

Spotify Star

1661 Views

3 replies

0 likes

Login
  • 1661 Views
  • 3 replies
  • 0 likes

Superuser Contribution Weird changes to my account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've always accessed my Spotify account with my Facebook login. But today, as I tried to log ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've ...

Guido

Spotify Legend

2231 Views

8 replies

0 likes

Account
Login
Security
  • 2231 Views
  • 8 replies
  • 0 likes

Ads in wrong language

PlanFreeCountryBelgiulDeviceOne+ 6T phone, Dell Latitude laptop, HP laptopOperating System(Windows 10 - Android 9 My Question or IssueWhen I hear ads in Spotify, they are in French, but my language is Dutch

Newbie

  Plan Free Country Belgiul Device One+ 6T phone, Dell Latitude laptop, HP laptop Operating System (Windows 10 - Android 9   My Question or Issue When I hear ads in Spotify, they...

KossB

Roadie

660 Views

1 replies

0 likes

Account
Free
  • 660 Views
  • 1 replies
  • 0 likes

Where is my google home promo code?

I was right on time for the Google Home mini giveaway promo, I signed up for the basic premium account on April 9th, 2019 while the promo was going on in Canada (Toronto to be exact) for the month and I have yet to have received any email about the G...

Newbie

I was right on time for the Google Home mini giveaway promo, I signed up for the basic premium account on April 9th, 2019 while the promo was going on in Canada (Toronto to be exact) for the month an...

Simmoh

Regular

811 Views

1 replies

1 likes

Account
Premium
  • 811 Views
  • 1 replies
  • 1 likes

Closing another account with the same username

Hi there,A couple weeks ago I decided to start fresh with a new Spotify account so I created this account using the same username as before. However when I tried to close the old account by going to the close account section, every time I would press...

Newbie

Hi there, A couple weeks ago I decided to start fresh with a new Spotify account so I created this account using the same username as before. However when I tried to close the old account by going t...

Billy-J

Spotify Star

298 Views

1 replies

0 likes

Account
Login
Other
  • 298 Views
  • 1 replies
  • 0 likes

free google mini package lost

hello there! the free google mini from the promotions last month did'nt arrive to me even though tracking says it got delivered. (maybe delivered in the wrong place or stolen) called up canada post and posted a ticket, emailed google about it and sai...

Newbie

hello there!   the free google mini from the promotions last month did'nt arrive to me even though tracking says it got delivered. (maybe delivered in the wrong place or stolen) called up...

Billy-J

Spotify Star

430 Views

1 replies

0 likes

Premium
  • 430 Views
  • 1 replies
  • 0 likes

Cobro indebido

Llevo con cuenta Premium como 2 o 3 años. En febrero de este año envíe la documentación para acreditar que soy estudiante y, por tanto, puedo acceder al descuento de estudiante, sin embargo, y a pesar de aparecer en mi perfil como "estudiante" me sig...

Casual Listener

Llevo con cuenta Premium como 2 o 3 años. En febrero de este año envíe la documentación para acreditar que soy estudiante y, por tanto, puedo acceder al descuento de estudiante, sin embargo, y a pesa...

Sarap786

Casual Listener

1204 Views

2 replies

0 likes

Account
Premium
Subscription
  • 1204 Views
  • 2 replies
  • 0 likes

Troca de plano

Bom dia, pessoal! Vejam se podem me ajudar, hoje faço parte de um plano familiar, porém, surgiu a necessidade de criar meu proprio plano familiar. Minha dúvida é: Se sair do plano familiar atual, vou perder minhas playlists? Acredito que não ocorra i...

Newbie

Bom dia, pessoal!    Vejam se podem me ajudar, hoje faço parte de um plano familiar, porém, surgiu a necessidade de criar meu proprio plano familiar.    Minha dúvida é: Se sai...

donbergaaas

Composer

531 Views

2 replies

1 likes

Account
  • 531 Views
  • 2 replies
  • 1 likes

Random Playlist Plays on Some Web Player

PlanPremium DeviceOnePlus 5TOperating SystemAndroid Oreo My Question or IssueI realized that I have been waking up in the morning with a weird song as my last played song. A song from an album I didn't even know existed.It happened again, after some ...

Casual Listener

Plan Premium   Device OnePlus 5T Operating System Android Oreo   My Question or Issue I realized that I have been waking up in the morning with a weird song as my last played song....

c4nn0nf0dd3r

Newbie

1248 Views

5 replies

0 likes

Account
Security
  • 1248 Views
  • 5 replies
  • 0 likes

Spotify searching up Indian music

PlanFree/PremiumCountryUKDevicePS4 My Question or IssueRecently odd search results have been appearing in my searches before anything else and it's really bugging me. For example when I search up "yes" nothing but Bollywood/Indian results are display...

Casual Listener

Plan Free/Premium Country UK Device PS4   My Question or Issue Recently odd search results have been appearing in my searches before anything else and it's really bugging me. For example...

blackbook668

Casual Listener

1386 Views

2 replies

0 likes

Other
  • 1386 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How to get parental consent

I've been trying to figure out for the past hour how to get parental consent for my 14 yo little brother to set up an account, but I can't. We live in Hungary and Terms & Conditions allows it, but I can't find the option.

Casual Listener

I've been trying to figure out for the past hour how to get parental consent for my 14 yo little brother to set up an account, but I can't. We live in Hungary and Terms & Conditions allows it, bu...

Peter

Spotify Legend

3866 Views

8 replies

0 likes

Account
Premium
  • 3866 Views
  • 8 replies
  • 0 likes

Google Home Mini Offer - Email Address Does Not Exist

PlanPremiumCountryCanada My Question or IssueI signed up for Spotify with a hotmail.com account a long time ago. I recently registered for the Google Home Mini offer for Canadian Premium subscribers. I found out today that I need to claim the offer u...

Newbie

Plan Premium Country Canada   My Question or Issue I signed up for Spotify with a hotmail.com account a long time ago. I recently registered for the Google Home Mini offer for Canadian Pre...

Billy-J

Spotify Star

763 Views

1 replies

0 likes

Other
  • 763 Views
  • 1 replies
  • 0 likes

FREE GOOGLE HOME FOR SPOTIFY USERS

Hi there, I ordered my free google home after seeing the spotify promotion. However, I accendentally forgot to include my apartment number in the delivery adderss, and now, Canada Post is telling me the google home is currently being returned to send...

Newbie

Hi there,    I ordered my free google home after seeing the spotify promotion. However, I accendentally forgot to include my apartment number in the delivery adderss, and now, Canada Post...

Billy-J

Spotify Star

418 Views

1 replies

0 likes

Free
Other
  • 418 Views
  • 1 replies
  • 0 likes

Username

None of the below information is required. However, the more you provid the easier it will be for us to try and help.PlanStarbucks freeCountryUsaDeviceiPhone 8Operating SystemIOS 10 My Question or Issue i have leagally changed my name and I want to k...

Newbie

None of the below information is required. However, the more you provid the easier it will be for us to try and help. Plan Starbucks free Country Usa Device iPhone 8 Operating System IOS 10 ...

Billy-J

Spotify Star

445 Views

1 replies

0 likes

Account
Free
Other
Premium
Security
  • 445 Views
  • 1 replies
  • 0 likes

Bug report iOS iPhone X

I’ve discovered a bug on the most recent iOS running on the iPhone X. Background:I am a Spotify premium user. After my commute to work where my phone is connected via Bluetooth, I disconnect my phone by shutting off my car and the music stops which i...

Casual Listener

I’ve discovered a bug on the most recent iOS running on the iPhone X.   Background: I am a Spotify premium user. After my commute to work where my phone is connected via Bluetooth, I disconne...

Jᴀᴄᴋ

Roadie

1060 Views

1 replies

0 likes

Other
Premium
  • 1060 Views
  • 1 replies
  • 0 likes

Security alert - More infos

Hello,My password was reset a few hours ago and i recieved a security alert.I recovered it alright, but i'd like to know what this was all about?Did someone hack into my account? Has there been some leaks in spotify datas? Did someone try to hardcrac...

Regular

Hello, My password was reset a few hours ago and i recieved a security alert. I recovered it alright, but i'd like to know what this was all about? Did someone hack into my account? Has there been...

Ethan_Moore004

Composer

1167 Views

3 replies

0 likes

Security
  • 1167 Views
  • 3 replies
  • 0 likes

Cant log into client

PlanPremiumCountryThe Netherlands (Currently the UK)DeviceWindows LaptopOperating SystemWindows 10 My Question or IssueFor the longest time I've been using the desktop client for spotify to listen to my music while working.Today I noticed that my sav...

Newbie

  Plan Premium Country The Netherlands (Currently the UK) Device Windows Laptop Operating System Windows 10   My Question or Issue For the longest time I've been using the deskto...

Ethan_Moore004

Composer

569 Views

1 replies

0 likes

Account
Login
Premium
  • 569 Views
  • 1 replies
  • 0 likes

Database Error - Duplicate Entry Account

Hi, I'm Regita need your helpPlanPremiumCountryIndonesiaDeviceAndroid (Oppo F3) and AsusOperating SystemAndroid 6.0 and Windows 10 My Question or IssueI've been using Spotify since 2017, the premium from 2018. A few days before, I log in to Spotify's...

Casual Listener

Hi, I'm Regita need your help Plan Premium Country Indonesia Device Android (Oppo F3) and Asus Operating System Android 6.0 and Windows 10   My Question or Issue I've been using Spoti...

regitamaru

Casual Listener

478 Views

2 replies

0 likes

Account
  • 478 Views
  • 2 replies
  • 0 likes

Help me please!

El dia 23 de abril pague mi plan familiar y todo iba bien hasta que envié la primer invitación. A mi invitado le pide que ingrese la dirección del plan familiar al que yo pertenecía hace mas de un año aproximadamente donde yo no era el titular (cabe ...

Newbie

El dia 23 de abril pague mi plan familiar y todo iba bien hasta que envié la primer invitación. A mi invitado le pide que ingrese la dirección del plan familiar al que yo pertenecía hace mas de un añ...

Jpgchief

Spotify Star

414 Views

3 replies

0 likes

  • 414 Views
  • 3 replies
  • 0 likes