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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 382385 Views
  • 918 replies
  • 107 likes
  • Account
  • 382385 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166294 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166294 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96968 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96968 Views
  • 68 replies
  • 10 likes

Superuser Contribution I changed my e-mail on my Facebook account, but my Spotify account still uses my old one

I have changed my e-mail address on my Facebook account, but my Spotify still uses my old one. Is there any way that I can manually change the e-mail address on my Spotify account, even though it was created through Facebook?

  • Newbie
  •   I have changed my e-mail address on my Facebook account, but my Spotify still uses my old one. Is there any way that I can manually change the e-mail address on my Spotify account, even thoug...
  • SergioDavid
  • Roadie
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change email address

I am currently using the Spotify Premium account provided by my mobile phone provider. However, someone logged into my account and changed my email and password. The account is still connected to my Facebook, so I can still log in. I have contacted m...

  • Newbie
  •     I am currently using the Spotify Premium account provided by my mobile phone provider. However, someone logged into my account and changed my email and password. The account is still ...
  • SergioDavid
  • Roadie
  • 1117 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant remember accoubt information that is being charged for premium

I have forgotten my account information that is being charged for premium, and I'm still being charged. I just want to get my account back. PlanPremium CountryUnited states DeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueI have forg...

  • Newbie
  • I have forgotten my account information that is being charged for premium, and I'm still being charged. I just want to get my account back.  Plan Premium  Country United states   ...
  • SergioDavid
  • Roadie
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't hide "recently listened artists"

HelloI would like to hide my recently listened to artists. Unfortunatly, disabling the setting/option doesn't update my profile and restarting the app re-enable the option back. Is there a solution ? I'm running Windows 10 with a premium spotify acco...

  • Visitor
  • Hello I would like to hide my recently listened to artists. Unfortunatly, disabling the setting/option doesn't update my profile and restarting the app re-enable the option back. Is there a sol...
  • user-removed
  • Not applicable
  • 3983 Views
  • 10 replies
  • 1 likes
  • 3983 Views
  • 10 replies
  • 1 likes

Spotify not playing over wi-fi

Spotify plays fine over 4g/3g, sadly when WiFi is on: SPOTIFY HAS NO INTERNET CONNECTION. How to solve this issue?PlanPremiumCountryPoland Device(Huawei P8 - GRA-L09)Operating System(Android Marshmallow.) My Question or Issue How to solve this issue?

  • Newbie
  • Spotify plays fine over 4g/3g, sadly when WiFi is on: SPOTIFY HAS NO INTERNET CONNECTION.    How to solve this issue? Plan Premium Country Poland  Device (Huawei P8 - GRA-L09) ...
  • Luke
  • Spotify Star
  • 414 Views
  • 1 replies
  • 0 likes
  • Premium
  • 414 Views
  • 1 replies
  • 0 likes

Everything disappeared

So here's the deal.I deleted the app from my phone accidentally (Samsung galaxy grand neo plus) and when I logged in again all my songs had disappeared.No playlists,no daily mixes,the library was empty.Please help I don't know what to do now.My email...

  • Newbie
  • So here's the deal. I deleted the app from my phone accidentally (Samsung galaxy grand neo plus) and when I logged in again all my songs had disappeared.No playlists,no daily mixes,the library was e...
  • jsannn
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Solved!! can't log in

PlanFreeCountry BelgiumDeviceDesktopOperating SystemWindows 10 My Question or Issue I started my pc and noticed i wasnt loggen in any more, when i tried to log in it said blocked by firewall, which is not the case. i screenshotted the error message b...

  • Casual Listener
  • Plan Free Country  Belgium Device Desktop Operating System Windows 10   My Question or Issue  I started my pc and noticed i wasnt loggen in any more, when i tried to log in i...
  • guest63
  • Casual Listener
  • 486 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 486 Views
  • 2 replies
  • 0 likes

Someone else is using my account

PlanPremiumCountry UKDevice(iPhone 5s, iPad, Mac)Operating System(iOS 10 My Question or Issue I just opened the Spotify iPad on my iPad and it told me that someone was already listening on my account using a Firefox web browser. I thought this was od...

  • Casual Listener
  • Plan Premium Country  UK Device (iPhone 5s, iPad, Mac) Operating System (iOS 10   My Question or Issue  I just opened the Spotify iPad on my iPad and it told me that someone ...
  • AlexMaster
  • Music Fan
  • 908 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 908 Views
  • 2 replies
  • 0 likes

Premium Family Account but only one user can play at a time

Plan - PREMIUM FamilyCountry - Canada My Question or Issue I just recently upgraded to the Premium account so that my wife and I can both have our own lists etc. Additionally, will be adding my daughter. However, it seems that, despite our having ind...

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  • Casual Listener
  •   Plan - PREMIUM Family Country - Canada    My Question or Issue   I just recently upgraded to the Premium account so that my wife and I can both have our own lists etc. Add...
  • AlexMaster
  • Music Fan
  • 13086 Views
  • 6 replies
  • 4 likes
  • Account
    Other
    Premium
    Subscription
  • 13086 Views
  • 6 replies
  • 4 likes

My acount name is a bunch of random letters/numbers

PlanPremiumCountry USADEVICEiPhone XOperating SystemiOS 11.3 My Question or Issue My accounts name isnt the name i chose but a random sequence of numbers/letters

  • Newbie
  • Plan Premium Country  USA DEVICE iPhone X Operating System iOS 11.3   My Question or Issue  My accounts name isnt the name i chose but a random sequence of  numbers/lett...
  • Maxim
  • Spotify Star
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Background Videos when you play a song dont appear

Plan: PremiumCountry: GermanyDevice: iPhone XOperating System: iOS 11.4My Question or Issue: So you maybe know the Background Videos when you play a song like for example Narcos by Migos. They never appear on my account. If i log on to another accoun...

  • Regular
  • Plan: Premium Country: Germany Device: iPhone X Operating System: iOS 11.4 My Question or Issue: So you maybe know the Background Videos when you play a song like for exa...
  • KryLiX1
  • Regular
  • 17519 Views
  • 8 replies
  • 0 likes
  • Account
  • 17519 Views
  • 8 replies
  • 0 likes

Superuser Contribution Öğrenci indirimi ödeme sorunu

Öğrenci indiriminden yararlanmak istedim fakat sadece üniversite içinmiş rastgele bir ünüversite yazdım kabul edince parayı çekmiş premiumda gelmedi onaylanmak gerekiyomuş paramı iade etmenizi istiyorum

  • Newbie
  • Öğrenci indiriminden yararlanmak istedim fakat sadece üniversite içinmiş rastgele bir ünüversite yazdım kabul edince parayı çekmiş premiumda gelmedi onaylanmak gerekiyomuş paramı iade etmenizi istiyo...
  • Alfredo
  • Roadie
  • 269 Views
  • 1 replies
  • 0 likes
  • Premium
  • 269 Views
  • 1 replies
  • 0 likes

Solved!! Friend Feed (Radio Start)

PlanPremiumCountry Canada Operating System(Windows 10)My Question or Issue I have a playlist that I listen to a lot and have downloaded all the songs from it for offline purposes, but when I'm online, I would prefer to listen to other songs as well t...

  • Newbie
  • Plan Premium Country  Canada   Operating System (Windows 10) My Question or Issue  I have a playlist that I listen to a lot and have downloaded all the songs from it for offlin...
  • Loxer
  • Community Legend
  • 767 Views
  • 1 replies
  • 1 likes
  • 767 Views
  • 1 replies
  • 1 likes

My Account is Hack

PlanPremiumCountryTaiwan My Question or IssueI am new in Premium just TWO DAYs but now Someone hack my Account and Change my Email Address,I wrote my Question to account-details-changed@spotify.coma lot of hours past, but no ONE reply me. Can some on...

  • Visitor
  • Plan Premium Country Taiwan   My Question or Issue I am new in Premium just TWO DAYs   but now Someone hack my Account and Change my Email Address, I wrote my Question to&nbsp...
  • Maxim
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Solved!! I can't connect Spotify with Facebook

PlanFreeCountry PolandDevicePC, Xiaomi Redmi Note 4Operating SystemWindows 10, MIUI 8 My Question or IssueWhen I try to connect with Facebook in Windows 10 app, nothing happens. In case of phone, I get communicate that this facebook account is alread...

  • Casual Listener
  • Plan Free Country  Poland Device PC, Xiaomi Redmi Note 4 Operating System Windows 10, MIUI 8   My Question or Issue When I try to connect with Facebook in Windows 10 app, nothing ...
  • Executed419
  • Casual Listener
  • 535 Views
  • 2 replies
  • 0 likes
  • Account
  • 535 Views
  • 2 replies
  • 0 likes

premium account not showing premium on desktop

Hi, I am using Spotify on my IPhone and have a premium subscription which I pay £9.99 a month for.I have tried to log in on my desktop but this doesn't show any premium facilities at all and instead asking me to upgrade to premium.I would like to dow...

  • Newbie
  •   Hi,  I am using Spotify on my IPhone and have a premium subscription which I pay £9.99 a month for. I have tried to log in on my desktop but this doesn't show any premium facilities at...
  • HaydenTheHelper
  • Music Fan
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

New phone and playlists will not appear!

None of the below information is required. However, the more you provide the easier it will be for I have a paid account. i had an lg phone. now i have a Samsung Note 5. I loaded the app on the Samsung. Logged in. And discovered that my playlist were...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for  I have a paid account.  i had an lg phone.  now i have a Samsung Note 5. I loaded t...
  • HaydenTheHelper
  • Music Fan
  • 261 Views
  • 1 replies
  • 0 likes
  • Other
    Subscription
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend List is gone, just find friends with facebook ?

PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or Issue hey folks, i really wonder why nobody got this problem yet. i had my spotify friend list in the right sidebar for years without i was ever connected to facebook (i dont even hav...

  • Newbie
  • Plan Premium Country Germany Operating System Windows 10   My Question or Issue   hey folks,   i really wonder why nobody got this problem yet. i had my spotify friend list ...
  • SergioDavid
  • Roadie
  • 753 Views
  • 2 replies
  • 0 likes
  • 753 Views
  • 2 replies
  • 0 likes

Superuser Contribution Connexion

PlanPremiumCountry FranceDeviceSamsung Galaxy S8Operating SystemAndroid My Question or Issue Bonjour, J'ai changé de portable récemment, et voulant me connecter à mon compte Spotify Premium, impossible de retrouver mon mot de passe. Je passe donc par...

  • Visitor
  • Plan Premium Country  France Device Samsung Galaxy S8 Operating System Android   My Question or Issue   Bonjour,   J'ai changé de portable récemment, et voulant me co...
  • SergioDavid
  • Roadie
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Imposible cancelar el cargo recurrente a mi tarjeta de crédito

Buenas tardes. Llevo AÑOS tratando de cancelar un cargo de Spotify a mi tarjeta de crédito sin éxito. Ya chequé mi cuenta y yo tengo Spotify Free pero mensualmente me sigue llegando un cargo de $250.00 pesos. Ya fui al banco a cancelarlo y no me perm...

  • Newbie
  • Buenas tardes. Llevo AÑOS tratando de cancelar un cargo de Spotify a mi tarjeta de crédito sin éxito. Ya chequé mi cuenta y yo tengo Spotify Free pero mensualmente me sigue llegando un cargo de $250....
  • SergioDavid
  • Roadie
  • 594 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 594 Views
  • 1 replies
  • 0 likes