Get help with logging in, passwords, and account settings.
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...
meahtenoha
i just signed up for spotify, and i can't log in with my email address, or it tells me i am in the wrong country (despite never leaving the US, i only made this account today...). i can only log in with the long string of letters and numbers i was gi...
I use Spotify every single day for many hours of the day, and I pay for premium. It states that the more I use spotify, the more recommendations I recieve. Though, my Top Recommendations For You list hasn't updated itself for about one to two weeks, ...
Yesterday strangely some other phone used my account. (A phone model i am not familiar with). I logged all accounts to be sure. and today all my 7 years lists are gone. I had spent years to create them. what can I do to bring them back?
Hey there!So last night I broke my phone. I had almost 1000 saved songs, downloaded playlists and premium. I just downloaded spotify on a new phone and it has lost everything except about 30 songs that I got when I first opened my account 2 years ago...
Mi cuenta en otros dispositivos
I am Premium member on Spotify.The Spotify app on my iPhone 6s kept deleting the music I saved for offline after a few days and then it would try download it again. I thought this might have been because my phone isn't the best, but just recently I b...
I have moved from Canada to Australia and would like to change my country as part of my premium subscription. I have tried following the the online help and searched in the community and the instructions provided do not work. Would like to know how t...
I CAN'T SUBSCRIBE ON FAMILY PREMIUM SUBSCRIPTION BECAUSE IT'S TELLING ME THAT MY ACCOUNT WAS STILL CONNECTED TO THEIR GLOBE PARTNER.
Please help! I am paying for Spotify Premium every month but can't access it. When I got my new phone and re-downloaded the app, I believe I set up a new account and now can only access Spotify Free. I can't get to my old account and that's where all...
help!!!!! I listen to my Spotify every single day. Today I open it and go to shuffle play on all of my saved music and it’s ALL GONE. All of my playlists, everything. I don’t have two accounts. I don’t use this on any other device. wth is going on???...
I made my spofity account on my ps4 through Facebook a few months ago (No issues). I took to getting the app on my phone and did the free trial. I logged onto Spotify on my computer and it took an email account no longer on my Facebook and made a new...
Hello there, I did one familiar premium account and I can access it only on my computer, not on my cellphone. When I do my login on my cellphone it's still as Free Account. I tried to reinstall it twice, and nothing happens. Could someone help me? Th...
Last week i couldnt access my account.My account was current. My email or facebook wouldnt work. I had to open a 2nd account just to communicate with spotify. Still, they wont help me with my problem
My partner has taken out a family plan and sent me multiple invites, to this account, but none are coming through. We tried with an old email address that is not linked to spotify and it came through immedietly. How do i add an existing?
I am attempting to contact Spotify on behalf of my sister. Her account is currently disabled due to credit card fraud and charges were reversed and Spotify was included. My sister is attempting to contact Spotify to rectify this situation but her acc...
Hi, I invited my husband to joint Family Premium but the system said the Code entered is not valid. I sent a new invitation but same problem. What can we do ? Thks for you help !
Hi, i made a recovery password because i logged out and can't connect. Then, i connected my account and was surprised because my registered songs wasn't there anymore.. i have a premium account. I register my songs in "library -> titles" and now the ...
Why do I HAVE to use PayPal on my account? I am trying to update my payment method and it takes me directly to the PayPal site and won't let me select another option. I woulf prefer tonpsy Spotify directly. Why do I HAVE to use PayPal? Why is this th...
Hello all, In the past few months, I have been contacted various times by people interested in buying some of my playlists. I always figured this would be illegal, but I was told that Spotify apparently allows for this?First of all: Is this true? And...
hi there, my wife and I have both our own (free) accounts, I want to upgrade to the family account, can I combine both accounts into the one and can I transfer our personal play lists into that one account and if so, how?Thanks.