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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

292857 Views

529 replies

34 likes

Account
Free
  • 292857 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13719 Views

6 replies

11 likes

Security
  • 13719 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541671 Views

990 replies

115 likes

Account
  • 541671 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129737 Views

74 replies

12 likes

Account
Login
Premium
  • 129737 Views
  • 74 replies
  • 12 likes

Find account with card

PlanPremiumCountry PolandDeviceHuwaweiOperating SystemAndroid My Question or IssueI don't remember e mail and password, I have only user number and number of my credit card which I use to pay for my premium. Can I get my account back somehow?

Newbie

  Plan Premium Country  Poland Device Huwawei Operating System Android   My Question or Issue I don't remember e mail and password, I have only user number and number of my ...

Billy-J

Spotify Star

447 Views

1 replies

0 likes

Account
Premium
  • 447 Views
  • 1 replies
  • 0 likes

No account found

I have never subscribed to spotify and was given 6 month free via rogers. However from august evvery month on the 9th of each month i am charged $9.99 and when i am going to cancel my account , it says no account try free for month. Charges are under...

Casual Listener

I have never subscribed to spotify and was given 6 month free via rogers. However from august evvery month on the 9th of each month i am charged $9.99 and when i am going to cancel my account , it sa...

Billy-J

Spotify Star

622 Views

3 replies

0 likes

Subscription
  • 622 Views
  • 3 replies
  • 0 likes

Account in use on other device

PlanPremiumCountry NetherlandsDeviceiPhone 7Operating SystemiOS 12 My Question or Issue I have a premium account and since a couple of weeks I think my account is linked with someone else his account.I have spotify on my Phone and my daughter (also i...

Newbie

  Plan Premium Country  Netherlands Device iPhone 7 Operating System iOS 12   My Question or Issue  I have a premium account and since a couple of weeks I think my acco...

Jose_M

Spotify Star

436 Views

1 replies

1 likes

Premium
Security
  • 436 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Transferir playlist para uma nova conta

Boa tarde, eu gostaria de copiar minhas playlists de minha conta paulogabrielmirandasposisto@hotmail.com para uma nova conta.Email da nova conta :paulogabrielsposito@hotmail.com

Casual Listener

Boa tarde, eu gostaria de copiar minhas playlists de minha conta paulogabrielmirandasposisto@hotmail.com para uma nova conta. Email da nova conta :paulogabrielsposito@hotmail.com

vhyppolito

Newbie

43513 Views

129 replies

1 likes

Account
  • 43513 Views
  • 129 replies
  • 1 likes

Zahlung fehlgeschlagen.

Plan PremiumCountry AustriaThe same credit card which has been in use for payment for years doesn't work anymore. The card ist not expired. Nothing has changed on my end, nor on my credit card provider's end. 3D Secure is and has always been activate...

Casual Listener

Plan Premium Country Austria The same credit card which has been in use for payment for years doesn't work anymore. The card ist not expired. Nothing has changed on my end, nor on my credit card pr...

ich999

Casual Listener

552 Views

2 replies

0 likes

Premium
Subscription
  • 552 Views
  • 2 replies
  • 0 likes

Superuser Contribution Followed artists disappearing

PlanPremiumCountry USADeviceGalaxy S7 and Windows LaptopOperating SystemAndroid Oreo and Windows 10 My Question or Issue I've noticed that while no other information (playlists, downloaded songs, etc) disappear, my followed artists seem to be resetti...

Regular

  Plan Premium Country  USA Device Galaxy S7 and Windows Laptop Operating System Android Oreo and Windows 10   My Question or Issue  I've noticed that while no other in...

jg2910

Regular

1740 Views

5 replies

1 likes

Other
Premium
  • 1740 Views
  • 5 replies
  • 1 likes

Frank Zappa songs unavailable??

I've seen this asked before, but it was a few years ago. In the past day or two I've seen a bunch of Frank Zappa songs are unavailable, all of which are above 10 minutes. Is there any possibility of anyone shedding some light on this? Songs such as T...

Casual Listener

  I've seen this asked before, but it was a few years ago.   In the past day or two I've seen a bunch of Frank Zappa songs are unavailable, all of which are above 10 minutes. Is there an...

Jose_M

Spotify Star

473 Views

1 replies

1 likes

Other
  • 473 Views
  • 1 replies
  • 1 likes

Connect Facebook to Spotify - Problem

The title says it all. I connected my facebook to my spotify, but unfortunately I don't see my facebook username in profile. It's still the spotify-user. I'm attaching a picture so you all can see, is it supposed to look like that when you connect fa...

Regular

The title says it all. I connected my facebook to my spotify, but unfortunately I don't see my facebook username in profile. It's still the spotify-user. I'm attaching a picture so you all can see, i...

Jose_M

Spotify Star

346 Views

3 replies

1 likes

Account
  • 346 Views
  • 3 replies
  • 1 likes

Solved!! Changed password, now can't log in on iPhone

I have a annual premium plan that was started in Australia (have been a Premium Member since 2015). This year I moved to New Zealand, but all was working well until last night I when changed my password . I can access my account on a browser on a Mac...

Casual Listener

I have a annual premium plan that was started in Australia (have been a Premium Member since 2015).  This year I moved to New Zealand, but all was working well until last night I when changed my...

Jose_M

Spotify Star

442 Views

3 replies

1 likes

Account
Login
  • 442 Views
  • 3 replies
  • 1 likes

Can't use family premium account

Hi there, I used to use my relative's account named Anıl Can Alev. Then I tried to get my own family premium account. But all people I invite gets an email that Anıl invites them. Also when they accept they get wrong address error or the invite accou...

Casual Listener

Hi there,   I used to use my relative's account named Anıl Can Alev. Then I tried to get my own family premium account. But all people I invite gets an email that Anıl invites them.   A...

BlackPillow

Composer

301 Views

3 replies

0 likes

Account
Premium
  • 301 Views
  • 3 replies
  • 0 likes

Solved!! Can I change the facebook account attached to my Spotify?

So. My friend gave me his Spotify account, and his facebook was off course attached to it. I detached his facebook and tried to attach my own Facebook-account. When logging in through spotify desktop app, his facebook name appears again in the settin...

Regular

  So. My friend gave me his Spotify account, and his facebook was off course attached to it. I detached his facebook and tried to attach my own Facebook-account. When logging in through spotify...

Maxim

Spotify Star

544 Views

4 replies

0 likes

Account
Login
  • 544 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Other] User Privacy Sharing Music

Dear Spotify, Let's just say, one I am quite disgusted in how long its taken me to find anywhere to actually submit this as a complaint in the ideas section. For customer services, you completely seem to be missing the "Customer Service" department c...

Newbie

Dear Spotify,   Let's just say, one I am quite disgusted in how long its taken me to find anywhere to actually submit this as a complaint in the ideas section.  For customer services...

Guido

Spotify Legend

324 Views

2 replies

1 likes

Other
  • 324 Views
  • 2 replies
  • 1 likes

Superuser Contribution Account Settings Won't Update From Facebook

Hey, I've had my Spotify account for literal years and I made it with my Facebook account. This was probably in like 2012 if I had to guess. Several weeks ago I changed my Facebook email and age, but it still hasn't updated on Spotify. I tried to cha...

Regular

Hey, I've had my Spotify account for literal years and I made it with my Facebook account. This was probably in like 2012 if I had to guess. Several weeks ago I changed my Facebook email and age, but...

Daisy

Spotify Legend

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Solved!! Cannot login with Facebook

Hello, I am unable to use Facebook to login to my account. Whenever I use my Facebook details it says that they are already tied to a different account. This is regarding an old account that I had, which I don't have access anymore. Is there any way ...

Casual Listener

 Hello,   I am unable to use Facebook to login to my account. Whenever I use my Facebook details it says that they are already tied to a different account.   This is regarding an o...

Musclegainz

Casual Listener

487 Views

2 replies

1 likes

Account
  • 487 Views
  • 2 replies
  • 1 likes

Superuser Contribution transferencia de listas

Hola necesito saber como tengo que hace para pedirles que transfieran todas mis configuraciones (playlists, musica, amigos, etc) de tu cuenta antigua a la nueva.

Newbie

Hola necesito saber como tengo que hace para pedirles que transfieran todas mis configuraciones (playlists, musica, amigos, etc) de tu cuenta antigua a la nueva.

Daisy

Spotify Legend

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution I do not know my email address or password. Help

Hi. My account logged out on my phone and I only remember my unsername. I do not remember my password and every time I try to reset it, I dont receive an email to my usual email address, so I have no idea what email address is linked to it. I have no...

Visitor

   Hi. My account logged out on my phone and I only remember my unsername. I do not remember my password and every time I try to reset it, I dont receive an email to my usual email address...

Peter

Spotify Legend

382 Views

2 replies

0 likes

Login
  • 382 Views
  • 2 replies
  • 0 likes

Superuser Contribution So I can't find a particular video...

PlanPremiumCountry USADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue So there's this song by Mon Laferte called Antes De Ti and I absolutely love it. Well about couple weeks ago when I clicked on the artist's playlist (This i...

Newbie

Plan Premium Country  USA Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  So there's this song by Mon Laferte called Antes De Ti and I absolutel...

Peter

Spotify Legend

318 Views

1 replies

0 likes

Free
Other
Premium
Subscription
Unlimited
  • 318 Views
  • 1 replies
  • 0 likes

Switching between countries

PlanPremiumCountry DK, ICE, BRDevice(iPhone 6s, windows, chromecast)Operating System(iOS 10, Windows 10.) My Question or Issue I would like to switch between countries as I please,sometimes I would like to get Icelandic playlists since I am from Icel...

Newbie

Plan Premium Country  DK, ICE, BR Device (iPhone 6s, windows, chromecast) Operating System (iOS 10,  Windows 10.)   My Question or Issue  I would like to switch between ...

HowardMarks

Composer

244 Views

1 replies

0 likes

Account
Premium
  • 244 Views
  • 1 replies
  • 0 likes