Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 277723 Views
  • 822 replies
  • 84 likes
  • Account
  • 277723 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1132691 Views
  • 118 replies
  • 107 likes
  • Account
  • 1132691 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 74891 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 74891 Views
  • 63 replies
  • 8 likes

From premium to family

Hello, i hâve a premium account. I subscribe a family. I think I did mistake I think having 2 accounts. How to Verify? Moreover, my kid received the email but cannot log in and my boyfriend succeeded! Vould you help me please?? Thanks a lotbest regar...

  • Newbie
  • Hello,  i hâve a premium account. I subscribe a family. I think I did mistake I think having 2 accounts. How to Verify?  Moreover, my kid received the email but cannot log in and my boyfr...
  • kejt_
  • Community Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

My Friends Can't Find me

Today my friend wanted to follow my account but she couldn't find me. She looked up my username and my actual name but still couldn't find any of my playlists or even my account. Only when I shared a link could she view one of my playlists but couldn...

  • Newbie
  • Today my friend wanted to follow my account but she couldn't find me. She looked up my username and my actual name but still couldn't find any of my playlists or even my account. Only when I shared a...
  • vobc
  • Regular
  • 2635 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 2635 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Family, address - how to change?

Hi, I filled in an uncorrect address when I just joined Spotify Family - I used my work address but the zipcode of my home. Don't ask me why, I am just stuppid oke Sadly, I am unable to find an adjust settings page for Spotify Family address. Who can...

  • Casual Listener
  • Hi,   I filled in an uncorrect address when I just joined Spotify Family - I used my work address but the zipcode of my home. Don't ask me why, I am just stuppid oke 🙂   Sadly, I am ...
  • carfeal
  • Newbie
  • 65106 Views
  • 10 replies
  • 0 likes
  • Account
  • 65106 Views
  • 10 replies
  • 0 likes

Solved!! Reset account

I wanted to reset my account as if I had created a new one, is it possible?

  • Visitor
  • I wanted to reset my account as if I had created a new one, is it possible?
  • Maxim
  • Spotify Star
  • 411 Views
  • 1 replies
  • 0 likes
  • Account
  • 411 Views
  • 1 replies
  • 0 likes

Uploaded music through Distrokid, the first track is greyed out?

https://open.spotify.com/album/3kwzHMZPhixQrlrNgEK0RS#_=_ So I'm not sure if this has something to do with the distribution company I went through or if it has something to do with Spotify, but only 8 out of 9 of my songs are showing up on Spotify. T...

  • Casual Listener
  • https://open.spotify.com/album/3kwzHMZPhixQrlrNgEK0RS#_=_   So I'm not sure if this has something to do with the distribution company I went through or if it has something to do with Spotify, ...
  • Maxim
  • Spotify Star
  • 2305 Views
  • 5 replies
  • 0 likes
  • 2305 Views
  • 5 replies
  • 0 likes

Name & profile picture

hi. i would love to remove (change) my profile photo and name from spotify. the desktop app shows a dummy pic however the webprofile shows my fb profile picture. i also can't find a way to change my name which isn't cool. deleting the account isn't e...

  • Casual Listener
  • hi. i would love to remove (change) my profile photo and name from spotify. the desktop app shows a dummy pic however the webprofile shows my fb profile picture. i also can't find a way to change my ...
  • privacyplease1
  • Casual Listener
  • 552 Views
  • 2 replies
  • 0 likes
  • 552 Views
  • 2 replies
  • 0 likes

cannot access my playlist and my account to

I lost some information on my phone while it was connected to my computer. I now have the spotify app but all my playlists are gone now and it is at the beginner mode where you can only shuffle music. I need my app back to teach tomorrow. Cannot even...

  • Newbie
  • I lost some information on my phone while it was connected to my computer.  I now have the spotify app but all my playlists are gone now and it is at the beginner mode where you can only shuffle...
  • Luke
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

cannot link with my facebook

I created a new Spotify account (prof.02), 'cause I get some problem about changing location country from old account. The old account is connected with my Facebook.I just closed the old account. But the account sill exists! Now, I want to link my ne...

  • Newbie
  • I created a new Spotify account (prof.02), 'cause I get some problem about changing location country from old account. The old account is connected with my Facebook.I just closed the old account...
  • Luke
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Logged out automatically and some more problems

It logs out automatically this happened to me at least more than 3 times it is really frustrating and I can't log in with the email I used before and not as a user too but yesterday I logged in with a new email but what to do if it happens again or i...

  • Newbie
  • It logs out automatically this happened to me at least more than 3 times it is really frustrating and I can't log in with the email I used before and not as a user too but yesterday I logged in with ...
  • Luke
  • Spotify Star
  • 318 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 318 Views
  • 1 replies
  • 0 likes

1 month premium

I tried to get the free month Premium and wanted to buy for the next month too and payed with paysafecard.But my profil shows me that my abo ends 29.05.2018.Shouldn´t it be 2 months because i got the free month premium and payed for 1 month alread?

  • Newbie
  • I tried to get the free month Premium and wanted to buy for the next month too and payed with paysafecard.But my profil shows me that my abo ends 29.05.2018.Shouldn´t it be 2 months because i got the...
  • Maxim
  • Spotify Star
  • 352 Views
  • 1 replies
  • 0 likes
  • Premium
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downgrading from premium doesn't work

Hi guys, I recently change my mobile company (I switch from Fido to Rogers) and when I was with fido I subscribed to spotify premium. Now that I am with rogers I want to stop my subscription from premium. Here comes the problem, when I go to Spotify....

  • Casual Listener
  • Hi guys, I recently change my mobile company (I switch from Fido to Rogers) and when I was with fido I subscribed to spotify premium. Now that I am with rogers I want to stop my subscription from pre...
  • phil40
  • Casual Listener
  • 705 Views
  • 2 replies
  • 0 likes
  • 705 Views
  • 2 replies
  • 0 likes

Solved!! Cargo a tarjeta y no tengo premium

Hace unas horas intente pagar spotify premium con tarjeta de credito, volvio ha aparecerme el mismo mensaje de error que hace ya casí un año, "Ups, parece que tu tarjeta o proveedor"...etcA lo que me rendi al primer intento, despues de un rato se hiz...

  • Casual Listener
  • Hace unas horas intente pagar spotify premium con tarjeta de credito, volvio ha aparecerme el mismo mensaje de error que hace ya casí un año, "Ups, parece que tu tarjeta o proveedor"...etc A lo qu...
  • osornios
  • Spotify Star
  • 1874 Views
  • 26 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 1874 Views
  • 26 replies
  • 2 likes

Premium account - can't be searched/followed by other users

We just started a business Spotify for shared playlists and I am attempting to search it and follow it as a test before we launch it to our music students. I can't find it. I'm wondering if it's a user name issue (we have the generic letter/number on...

  • Casual Listener
  • We just started a business Spotify for shared playlists and I am attempting to search it and follow it as a test before we launch it to our music students. I can't find it. I'm wondering if it's a us...
  • nlstarch
  • Casual Listener
  • 348 Views
  • 2 replies
  • 0 likes
  • 348 Views
  • 2 replies
  • 0 likes

Conta

Há alguma possibilidade de utilizar novamente um e-mail? Coloco um e o spotify afirma que já foi usado

  • Newbie
  • Há alguma possibilidade de utilizar novamente um e-mail? Coloco um e o spotify afirma que já foi usado
  • Bittencourt
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Compte inaccessible sur pc et paiement réservé

Bonjour, J'ai essayé d"utiliser l'offre d'abonnement étudiant mais en cliquant sur les liens, cela m'a enlevé de la page de paiement et il est maintenant réservé. Le problème est que je ne peux pas accéder à mon compte pour prouver que je suis étudia...

  • Newbie
  • Bonjour,  J'ai essayé d"utiliser l'offre d'abonnement étudiant mais en cliquant sur les liens, cela m'a enlevé de la page de paiement et il est maintenant réservé. Le problème est que je ne peu...
  • SergioDavid
  • Roadie
  • 501 Views
  • 1 replies
  • 0 likes
  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution No reconoce mi cuenta

Hola.. Me hicieron una invitacion a un plan familiar, y se cerro la sesion en mi telefono... Luego no me dejo ingresar mas, a pesar que restablezco la contraseña... No me deja ingresar, dice que la cuenta no esta asociada a ninguna cuenta spotify... ...

  • Newbie
  • Hola.. Me hicieron una invitacion a un plan familiar, y se cerro la sesion en mi telefono... Luego no me dejo ingresar mas, a pesar que restablezco la contraseña... No me deja ingresar, dice que la c...
  • SergioDavid
  • Roadie
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alterar e-mail do Perfil de Artista

Olá, tenho um perfil de artista como banda, porém também tenho iniciado um trabalho solo, no entanto o perfil da banda está vinculado ao meu e-mail, e não consigo vincular ao meu perfil como artista solo. Como alterar o e-mail do artista, ou será que...

  • Newbie
  • Olá, tenho um perfil de artista como banda, porém também tenho iniciado um trabalho solo, no entanto o perfil da banda está vinculado ao meu e-mail, e não consigo vincular ao meu perfil como artista ...
  • SergioDavid
  • Roadie
  • 701 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 701 Views
  • 1 replies
  • 0 likes

Superuser Contribution Passwort als Benutzername

Hallo,kann mir jemand sagen, warum in der Windoes app nicht mein Benutzername, sondern mein Passwort steht? Und wie übertrage ich bei Erstellung eines neues Accounts meine 60 Tage Premium ? geht das überhaupt?Danke im Voraus

  • Newbie
  • Hallo, kann mir jemand sagen, warum in der Windoes app nicht mein Benutzername, sondern mein Passwort steht? Und wie übertrage ich bei Erstellung eines neues Accounts meine 60 Tage Premium ? geht da...
  • SergioDavid
  • Roadie
  • 930 Views
  • 1 replies
  • 0 likes
  • 930 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recuperar contraseña

hola buenas tardes,Tengo un problema cree mi cuenta de spotify a traves de facebook, ahora que quiero iniciar mi cuenta por medio de correo electronico me pide una contraseña que no tengo, como podria hacerlo, otro problema que has es que reconoce mi...

  • Newbie
  • hola buenas tardes, Tengo un problema cree mi cuenta de spotify a traves de facebook, ahora que quiero iniciar mi cuenta por medio de correo electronico me pide una contraseña que no tengo, como pod...
  • SergioDavid
  • Roadie
  • 722 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 722 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mi nombre de usuario cambió a números y letras

Mi nombre de usuario no es con el que me inscribí, me aparecen letras y números, ¿Cómo cambiar el nombre? Vale decir que me inscribí con mi Facebook.

  • Newbie
  • Mi nombre de usuario no es con el que me inscribí, me aparecen letras y números, ¿Cómo cambiar el nombre?  Vale decir que me inscribí con mi Facebook.
  • SergioDavid
  • Roadie
  • 18171 Views
  • 1 replies
  • 6 likes
  • Account
  • 18171 Views
  • 1 replies
  • 6 likes