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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4812 Views
  • 1 replies
  • 9 likes
  • Security
  • 4812 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466836 Views
  • 976 replies
  • 111 likes
  • Account
  • 466836 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206154 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206154 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 114827 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 114827 Views
  • 72 replies
  • 12 likes

Advertising

Why do I get advertising even though I have a premium account? And how do I do to get rid of it?

  • Newbie
  • Why do I get advertising even though I have a premium account? And how do I do to get rid of it?
  • Luke
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Hulu Spotify Link and Payment problems

Alright, this one seems like a complex issue. I just tried signing up for the student account for Spotify and Hulu. When I signed up, I got an email confirmation from Spotify and when I signed in, I didn't have premium and it wasn't connected to Hulu...

  • Casual Listener
  • Alright, this one seems like a complex issue. I just tried signing up for the student account for Spotify and Hulu. When I signed up, I got an email confirmation from Spotify and when I signed in, I ...
  • snailgutz
  • Casual Listener
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution I just got jerked out of 110 pesos responding to the 2for1 premium prepaid upgrade

I recieved email with advertisement for the 2 months for 99 pesos (2 for 1) premium prepaid upgrade and it seems this system is set up for failure . Every thingstimes out and changes referencce #`s .... this after I have already gone and paid the $ a...

  • Casual Listener
  • I recieved email with advertisement for the 2 months for 99 pesos (2 for 1) premium prepaid upgrade and it seems this system is set up for failure . Every thingstimes out and changes referencce #`s ....
  • SanchoV1lla
  • Casual Listener
  • 463 Views
  • 4 replies
  • 0 likes
  • 463 Views
  • 4 replies
  • 0 likes

Login fails Android app

Hi, I have no trouble logging in on any browser on my phone or on the computer. But when I try logging in on the Spotify app it fails.I don't get an error when I put my email/username and password and press the Log in button nothing happens.I've chan...

  • Visitor
  • Hi, I have no trouble logging in on any browser on my phone or on the computer. But when I try logging in on the Spotify app it fails. I don't get an error when I put my email/username and password ...
  • user-removed
  • Not applicable
  • 391 Views
  • 4 replies
  • 0 likes
  • 391 Views
  • 4 replies
  • 0 likes

How do I remove my Credit Card Information off Spotify?

If I go to account details and payment options it just shows the card, no option to remove it, I am not subscribed to anything and I don't want my Credit Card Information on there.

  • Newbie
  • If I go to account details and payment options it just shows the card, no option to remove it, I am not subscribed to anything and I don't want my Credit Card Information on there.
  • PamDes04
  • Newbie
  • 487 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 487 Views
  • 1 replies
  • 0 likes

Account was hacked!!!

I was having trouble signing into my account a few days ago. I thought that maybe there was something wrong on Spotifys end. Well today I decided to change my password, and I was able to log into my account. Well to my surprise, ALL my playlists and ...

  • Newbie
  • I was having trouble signing into my account a few days ago. I thought that maybe there was something wrong on Spotifys end. Well today I decided to change my password, and I was able to log into my ...
  • DerMoriz
  • Roadie
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
  • 298 Views
  • 1 replies
  • 0 likes

I can't change country even I'm a premium account...:(

Hi, my name is QuanIm not too sure why my account is located in US as I'm a Vietnamese...? I tried to change the country in profile but it doesn't allow me even I'm stay in Viet Nam and IP address is from Viet Nam. The box is grey out. Please help......

  • Casual Listener
  • Hi, my name is Quan Im not too sure why my account is located in US as I'm a Vietnamese...? I tried to change the country in profile but it doesn't allow me even I'm stay in Viet Nam and IP address ...
  • quan06
  • Casual Listener
  • 323 Views
  • 4 replies
  • 0 likes
  • 323 Views
  • 4 replies
  • 0 likes

withdrew money from the account without confirmation

05/02/2018 I wrote off 9,99 dollars from my account. I was not going to continue the premium subscription. But Spotify, without confirmation from my side, wrote off this money.I'll ask for money back.

  • Casual Listener
  • 05/02/2018 I wrote off 9,99 dollars from my account. I was not going to continue the premium subscription. But Spotify, without confirmation from my side, wrote off this money. I'll ask for money ba...
  • ArthurMorganS
  • Casual Listener
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Having trouble logging in

When i go to log in it says im offline and will not let me connect how do i go on line?

  • Casual Listener
  • When i go to log in it says im offline and will not let me connect how do i go on line?
  • Bigcountry187
  • Casual Listener
  • 1733 Views
  • 2 replies
  • 0 likes
  • Login
  • 1733 Views
  • 2 replies
  • 0 likes

Log in

I can’t remember my log in or password or username and I’m still paying Premium on that account. I’ve tried every one I would use and it won’t let me access it.

  • Newbie
  • I can’t remember my log in or password or username and I’m still paying Premium on that account. I’ve tried every one I would use and it won’t let me access it. 😩
  • RobiP
  • Gig Goer
  • 648 Views
  • 1 replies
  • 0 likes
  • 648 Views
  • 1 replies
  • 0 likes

No login solutions work

I can't login to my account, I've used the reset password account which just keeps asking me to use a new password link over and over. I've also tried pasting the link address into my browser and that just says link has already been used.The only thi...

  • Casual Listener
  • I can't login to my account, I've used the reset password account which just keeps asking me to use a new password link over and over. I've also tried pasting the link address into my browser and tha...
  • RobiP
  • Gig Goer
  • 262 Views
  • 3 replies
  • 0 likes
  • Account
  • 262 Views
  • 3 replies
  • 0 likes

My username seems to be different from the login name

Hello everyone! I'm having troubles with my username on Spotify. When I try to log in with my actual username ( Gattonyan ) I always get error 3: Invalid username/password. Seems like I can only login by email. After logging in, the app, web player a...

  • Newbie
  • Hello everyone! I'm having troubles with my username on Spotify. When I try to log in with my actual username ( Gattonyan ) I always get error 3: Invalid username/password. Seems like I can only logi...
  • Maxim
  • Spotify Star
  • 1622 Views
  • 2 replies
  • 0 likes
  • 1622 Views
  • 2 replies
  • 0 likes

my first song with tunecore

hi guys...today my first song is online on spotify itunes amazon etc...i use tunecore but i have a problem. when i create my song i must write artist name and i write "Safe". now in spotify, my song is associated to other american artist with name "S...

  • Visitor
  • hi guys...today my first song is online on spotify itunes amazon etc...i use tunecore but i have a problem. when i create my song i must write artist name and i write "Safe". now in spotify, my song ...
  • Maxim
  • Spotify Star
  • 493 Views
  • 1 replies
  • 0 likes
  • Account
  • 493 Views
  • 1 replies
  • 0 likes

I used a fake email address to signup, would like to change my account email.

I'm now paying for spotify and would like my email to be associcated with my account. Because I intended to use spotify for free and had no plans to upgrade, I used a fake email to avoid splam. Now that I am paying for the service I would like to use...

  • Newbie
  • I'm now paying for spotify and would like my email to be associcated with my account.  Because I intended to use spotify for free and had no plans to upgrade, I used a fake email to avoid splam....
  • RobiP
  • Gig Goer
  • 1398 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 1398 Views
  • 1 replies
  • 0 likes

Facebook deleted spotify account deleted too?

Set up original account with facebook but I deleted my Facebook and now I can't log back in? So my question is is there any way I can recover that account? I have so much music saved I've had the account for like over 3 years please help

  • Newbie
  • Set up original account with facebook but I deleted my Facebook and now I can't log back in? So my question is is there any way I can recover that account? I have so much music saved I've had the acc...
  • lvluxus
  • Newbie
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
  • 198 Views
  • 1 replies
  • 0 likes

Country change

Hey ! I'm in Belgium for a long time, my credit card is french and I want to start using Spotify Premium but I can't change the country. I won't go back to France just to change the country of my account ! Can someone help me ?

  • Newbie
  • Hey !   I'm in Belgium for a long time, my credit card is french and I want to start using Spotify Premium but I can't change the country. I won't go back to France just to change the country ...
  • gre443
  • Newbie
  • 312 Views
  • 1 replies
  • 2 likes
  • 312 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Student Discount charged me, didn't verify my info.

I went to renew my premium subscription to get the Student discount, and I entered my card and sent in the verification documents. The documents were rejected (I don't know why) and my discount never got verified. Spotify charged me 5.00$ on my credi...

  • Newbie
  • I went to renew my premium subscription to get the Student discount, and I entered my card and sent in the verification documents. The documents were rejected (I don't know why) and my discount never...
  • kikidrops-gb
  • Casual Listener
  • 22587 Views
  • 43 replies
  • 17 likes
  • Account
    Premium
    Subscription
  • 22587 Views
  • 43 replies
  • 17 likes

Superuser Contribution Username

I wanted to have my username be a tag i commonly use, but on my original account, it updated to be the first part of my email address.I read on the help that you cant change usernames (which is stupid, btw) and instead, to create a new account and yo...

  • Visitor
  • I wanted to have my username be a tag i commonly use, but on my original account, it updated to be the first part of my email address. I read on the help that you cant change usernames (which is stu...
  • user-removed
  • Not applicable
  • 409 Views
  • 2 replies
  • 0 likes
  • 409 Views
  • 2 replies
  • 0 likes

Solved!! Playlists disappeared after changing password

I've been logged out seconds after logging into spotify. After changing my password, I've noticed that all my playlists have disappeared (I still have my saved songs though). I also now have a saved playlist I didn't create. Please help me restore my...

  • Newbie
  • I've been logged out seconds after logging into spotify. After changing my password, I've noticed that all my playlists have disappeared (I still have my saved songs though). I also now have a saved ...
  • svphie
  • Newbie
  • 1050 Views
  • 1 replies
  • 0 likes
  • Login
  • 1050 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in to Facebook

Hi, recently I wanted to change my user name. As I found out this was impossible, I decided to log in to Facebook, but I kept getting the message it was impossible to log in after I said I didn't want Spotify to post stuff on my Facebook profile. How...

  • Casual Listener
  • Hi, recently I wanted to change my user name. As I found out this was impossible, I decided to log in to Facebook, but I kept getting the message it was impossible to log in after I said I didn't wan...
  • Alfredo
  • Roadie
  • 388 Views
  • 3 replies
  • 0 likes
  • 388 Views
  • 3 replies
  • 0 likes