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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81814 Views

9 replies

2 likes

Account
Login
  • 81814 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657192 Views

13 replies

4 likes

Account
  • 657192 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738457 Views

18 replies

29 likes

  • 738457 Views
  • 18 replies
  • 29 likes

Remove the random numbers

Hey I would like to have my name displayed instead of random numbers. Is this possible?

Regular

Hey I would like to have my name displayed instead of random numbers. Is this possible?

IguanaSetup

Community Legend

493 Views

1 replies

0 likes

Account
  • 493 Views
  • 1 replies
  • 0 likes

Superuser Contribution I couldn't start 60 day free trial

Today I subscribed for student discount and expected to start free premium version for 60 days. Yet after I sent my transcript as a proof that I am student, I still did not get the premium version. Although I haven't got the free trial they also took...

Casual Listener

Today I subscribed for student discount and expected to start free premium version for 60 days. Yet after I sent my transcript as a proof that I am student, I still did not get the premium version. A...

Chris

Spotify

450 Views

3 replies

0 likes

  • 450 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to change the country

As the title says i'm not able to change the country and my account ,to put a new credit card in and pay my premium. The customer help was rather useless on the homepage so i thought i'll ask here , if anyone has a clue to why i cant edit my account ...

Newbie

As the title says i'm not able to change the country and my account ,to put a new credit card in and pay my premium. The customer help was rather useless on the homepage so i thought i'll ask here , ...

MaríaCamila

Roadie

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

Hola, no me andan las funciones de Spotify Premium y estoy suscrito.

Casual Listener

Hola, no me andan las funciones de Spotify Premium y estoy suscrito.

AxelRubi12

Casual Listener

498 Views

2 replies

0 likes

Premium
  • 498 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playing different music from spotify from Echo and work place device

I have connected my Amazon Echo to Spotify and I also like to listen to Spotify while I'm at work.What happens is that my wife is at home and listens to music from Echo using Spotify, making me unable to listen to different music from work.Any idea i...

Casual Listener

I have connected my Amazon Echo to Spotify and I also like to listen to Spotify while I'm at work. What happens is that my wife is at home and listens to music from Echo using Spotify, making me una...

Alfredo

Roadie

1918 Views

1 replies

0 likes

  • 1918 Views
  • 1 replies
  • 0 likes

Solved!! Someone else is logged in to my account

Hi, I have not been using Spoitfy for a while, but when logging in today i noticed that someone else was using my account. To avoid this situation i have changed my password and singed out everywhere, but when signing in again the other user is still...

Casual Listener

Hi,   I have not been using Spoitfy for a while, but when logging in today i noticed that someone else was using my account. To avoid this situation i have changed my password and singed out e...

petergaustad

Casual Listener

619 Views

2 replies

0 likes

Account
  • 619 Views
  • 2 replies
  • 0 likes

Superuser Contribution Pay for Premium

Hi Everyone I have a problem. I want to pay from premium but I can not. I have a hungarian card only but I live is Spain. I dont know why Spotify dont let me pay with my hungarian card not even with paypal. Any suggets?

Newbie

Hi Everyone I have a problem. I want to pay from premium but I can not. I have a hungarian card only but I live is Spain. I dont know why Spotify dont let me pay with my hungarian card not even with ...

Alfredo

Roadie

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Superuser Contribution what's the effect for my family for removing spotify (facebook)

Hi all! I want to remove FaceBook(FB) from my Spotify account, but it can't be done by disconnecting my FB because my account is created with FB.So I need to cancel my subscription and re-create my account, but what effect does this have for my famil...

Newbie

Hi all!   I want to remove FaceBook(FB) from my Spotify account, but it can't be done by disconnecting my FB because my account is created with FB. So I need to cancel my subscription and re-...

Chris

Spotify

556 Views

2 replies

0 likes

Account
Premium
Subscription
  • 556 Views
  • 2 replies
  • 0 likes

Superuser Contribution Facebook account log in and lost all track and my premium!!!!

I have being using spotify with my facebook account for years and I have premium on it. Yesterday I simply couldn't log in to spotify on both my phone and pc. So I went to facebook to delete the app link and log into spotify to log in with facebook a...

Newbie

I have being using spotify with my facebook account for years and I have premium on it. Yesterday I simply couldn't log in to spotify on both my phone and pc. So I went to facebook to delete the app ...

Alfredo

Roadie

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution getting CRAZY on account chaos and payments

hi there, for years, i have been paying for spotify premium, but i can't use it offline and when i am abroad (from NL). when i log in, spotify doesn't recognize me as a premium customer, although i have been paying for this for years now. situation i...

Visitor

hi there,   for years, i have been paying for spotify premium, but i can't use it offline and when i am abroad (from NL).  when i log in, spotify doesn't recognize me as a premium cus...

Melody

Spotify

788 Views

1 replies

0 likes

Account
Login
Premium
  • 788 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium account is not starting up

I have a premium account but I recently logged in and it keeps saying I have een free account and it seems I cannot change anything. Please help me! What can i do? User 1183689172

Newbie

I have a premium account but I recently logged in and it keeps saying I have een free account and it seems I cannot change anything. Please help me! What can i do? User 1183689172

Alfredo

Roadie

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android: Can't Login, no error message

Hi, I'm trying to log in into my Spotify in my Android phone, but I couldn't. I reset my password, and able to succesfully login to Spotify via Chrome. However, when I tried loggin in using Spotify app, I couldn't log in and there was no error messag...

Regular

Hi,   I'm trying to log in into my Spotify in my Android phone, but I couldn't. I reset my password, and able to succesfully login to Spotify via Chrome. However, when I tried loggin in using ...

m2ix91d_l-q1

Newbie

30796 Views

21 replies

3 likes

  • 30796 Views
  • 21 replies
  • 3 likes

Superuser Contribution Can't login with facebook

Hello Community, since serveral months I have the problem that I can't login with facebook. Since yesterday I can't login with facebook (clicking button doesn't trigger anything) or the username/password credentials (Spotify hangs and won't do anythi...

Newbie

Hello Community,   since serveral months I have the problem that I can't login with facebook. Since yesterday I can't login with facebook (clicking button doesn't trigger anything) or the...

Melody

Spotify

1369 Views

1 replies

0 likes

  • 1369 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium overseas and data bills

Dear Spotify.I currently have Spotify free, and I'm trying to convince my parents to let me get premium before I leave to go on exchange overseas. My Dad, though, doesn't quite understand about how the whole download-ing thing works. Can I confirm, p...

Casual Listener

Dear Spotify. I currently have Spotify free, and I'm trying to convince my parents to let me get premium before I leave to go on exchange overseas. My Dad, though, doesn't quite understand about how...

georgiemck5

Casual Listener

1007 Views

2 replies

0 likes

  • 1007 Views
  • 2 replies
  • 0 likes

Community Avatars

so, i go to the avatars tab in the community profile secton, how come theres no option to upload custom images, i had one previously, but it seemed to revert to one of the regular avatars, am very confused on why i have no option anymore for that. an...

Roadie

so, i go to the avatars tab in the community profile secton, how come theres no option to upload custom images, i had one previously, but it seemed to revert to one of the regular avatars, am very co...

CozyCat

Regular

712 Views

2 replies

1 likes

Account
  • 712 Views
  • 2 replies
  • 1 likes

cant edit my email adress

help me, i can log in with facebook but cant edit an email 

Newbie

help me, i can log in with facebook but cant edit an email 

kejt_

Community Legend

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
  • 0 likes

HELP! Playlist won't turn public

I made a playlist for Outside Lands, a music festival in August. It took so long and I want to share it with my friends. On both my iPhone and Mac, I'll press "Make Public" and it won't work. It won't show up under my public playlists. It's not colla...

Newbie

I made a playlist for Outside Lands, a music festival in August. It took so long and I want to share it with my friends. On both my iPhone and Mac, I'll press "Make Public" and it won't work. It won'...

BCBozeman

Roadie

644 Views

1 replies

0 likes

Account
Other
  • 644 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re link facebook account with my new account.

I need to link my new account with an email to replace to this account because of my old acc created with facebook account. So Spotify can help me to restore all playlist. My facebook account: Duy Luu Tuan

Newbie

I need to link my new account with an email to replace to this account because of my old acc created with facebook account. So Spotify can help me to restore all playlist.  &nbsp...

Alfredo

Roadie

363 Views

1 replies

0 likes

Account
  • 363 Views
  • 1 replies
  • 0 likes

Why can’t I update to a premium on a IPhone 6s Plus

I downloaded Spotify on my iPhone but wanted the premium 3 months trail. When I do go on my account there isn’t a selection where I can get premium. Help please

Newbie

I downloaded Spotify on my iPhone but wanted the premium 3 months trail. When I do go on my account there isn’t a selection where I can get premium. Help please 

Maxim

Spotify Star

2385 Views

1 replies

0 likes

  • 2385 Views
  • 1 replies
  • 0 likes