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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 371 Views
  • 0 replies
  • 6 likes
  • Security
  • 371 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439134 Views
  • 970 replies
  • 108 likes
  • Account
  • 439134 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195008 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195008 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106747 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106747 Views
  • 70 replies
  • 11 likes

Superuser Contribution Can't log in

I try to log in but it keeps telling me I'm off line to connect on line, but I can't log in to change the setting... What do I do?

  • Newbie
  • I try to log in but it keeps telling me I'm off line to connect on line, but I can't log in to change the setting... What do I do?
  • Alfredo
  • Roadie
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have moved Countries, cannot edit countries in my account

Hi I have recently moved from Netherlands to Canada. I am unable to edit my countries. In my profile, the option is grayed out, and I see a "Read more about changing your country." link. Clicking on the link takes me to a page which says I can update...

  • Newbie
  • Hi I have recently moved from Netherlands to Canada. I am unable to edit my countries.   In my profile, the option is grayed out, and I see a "Read more about changing your country."...
  • Alfredo
  • Roadie
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

No me deja ingresar un miembro en mi plan familiar

Resulta que la novia de mi primo salió de viaje en vacaciones y Spotify la sacó de mi plan familiar, ahora que regresó ha intentado volver al plan familiar conmigo y después de llenar el formulario le dice que no puede confirmar que viva conmigo.

  • Casual Listener
  • Resulta que la novia de mi primo salió de viaje en vacaciones y Spotify la sacó de mi plan familiar, ahora que regresó ha intentado volver al plan familiar conmigo y después de llenar el formulario l...
  • cocol5
  • Newbie
  • 562 Views
  • 4 replies
  • 0 likes
  • 562 Views
  • 4 replies
  • 0 likes

Superuser Contribution Locked Out Of Account

So I have two Spotify accounts with two separate emails. I recently went premium and linked my card on the wrong account. Now I cannot log into my Spotify account to cancel the subscription and I cannot log into the email to recover the Spotify accou...

  • Newbie
  • So I have two Spotify accounts with two separate emails. I recently went premium and linked my card on the wrong account. Now I cannot log into my Spotify account to cancel the subscription and I can...
  • Alfredo
  • Roadie
  • 760 Views
  • 2 replies
  • 0 likes
  • 760 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account empty on one computer, correct on others

Here's a perplexing problem that's like "account has lost my playlists and premium" but not: I use Spotify on a number of computers:Work LinuxHome MacHome PCAfter listening to Spotify at work (without problems), I get up the next day at home and star...

  • Visitor
  • Here's a perplexing problem that's like "account has lost my playlists and premium" but not:   I use Spotify on a number of computers: Work Linux Home Mac Home PC After listening to Spot...
  • Alfredo
  • Roadie
  • 415 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 415 Views
  • 1 replies
  • 1 likes

Superuser Contribution quiero desvincular mi cuenta spotify de mi cuenta de play stattion

hola amigos,antes tenia un play 3 el cual vendi, en este estaba vilcuda mi cuenta de spotify y ahora que me compre un play 4 no puedo vincular mi cuenta de spotify porque ya lo esta.y lo malo que no cuento con el play anterior para cerrar ahi la sesi...

  • Casual Listener
  • hola amigos, antes tenia un play 3 el cual vendi, en este estaba vilcuda mi cuenta de spotify y ahora que me compre un play 4 no puedo vincular mi cuenta de spotify porque ya lo esta. y lo malo que...
  • kevs10lm
  • Newbie
  • 2538 Views
  • 3 replies
  • 2 likes
  • Account
  • 2538 Views
  • 3 replies
  • 2 likes

Superuser Contribution Playlist song amount max?

I got this problem on my playlist, i have like 1020 songs / 60 hours of music, but I can't add more, it does the normal add thingy, but i doesn't show up on the playlist? What do i do? Is the limit of songs on a playlist 1020 / 60 hours? Plz help

  • Newbie
  • I got this problem on my playlist, i have like 1020 songs / 60 hours of music, but I can't add more, it does the normal add thingy, but i doesn't show up on the playlist? What do i do? Is the limit o...
  • Alfredo
  • Roadie
  • 1553 Views
  • 1 replies
  • 0 likes
  • 1553 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account unusable

My account is unusable at this point. On any device, Echo, Through sonos, on Android and on the desktop player, spotify is playing random songs that I have not selected. If I select a song it might play for a few seconds and then switch to music that...

  • Casual Listener
  • My account is unusable at this point. On any device, Echo, Through sonos, on Android and on the desktop player, spotify is playing random songs that I have not selected. If I select a song it might p...
  • Alfredo
  • Roadie
  • 454 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Removing profile or change it.

Hey, So what happened? Basically I let my mom use my spotify account for a while, however it seems she logged in to something using my account. Now I'm stuck with her profile on my account. Just wondering how I should get rid of it, since I'd rather ...

  • Newbie
  • Hey,   So what happened? Basically I let my mom use my spotify account for a while, however it seems she logged in to something using my account. Now I'm stuck with her profile on my account. ...
  • Alfredo
  • Roadie
  • 304 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mail isn't registered but still doesn't work for creating a account

Hi spotify. I'm trying to include my daughter in our spotify for family account.But it's not possible to create a mail on her account but she can't get a recovery mail to it either. I've tried to ask spotify to remove the account entirely but they ha...

  • Newbie
  • Hi spotify.   I'm trying to include my daughter in our spotify for family account. But it's not possible to create a mail on her account but she can't get a recovery mail to it either. I've t...
  • Alfredo
  • Roadie
  • 291 Views
  • 1 replies
  • 0 likes
  • Login
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution can not stop paying for my friends account how can i? please help

Hello, During the christmas discount i've bought a premium account for a friend. But now i want to stop paying for his account but my bank said it should be done by the Spotify company. I can not communicate with the friend but the payment automatica...

  • Casual Listener
  • Hello,   During the christmas discount i've bought a premium account for a friend. But now i want to stop paying for his account but my bank said it should be done by the Spotify company. I ca...
  • Alfredo
  • Roadie
  • 638 Views
  • 3 replies
  • 0 likes
  • 638 Views
  • 3 replies
  • 0 likes

Superuser Contribution Payment

My card the Spotify account is linked to has been hacked and it had to be cancelled. A payment is due and I don’t have the new card yet. How do I go about paying the monthly fee as it’s due. Thanks

  • Newbie
  • My card the Spotify account is linked to has been hacked and it had to be cancelled. A payment is due and I don’t have the new card yet. How do I go about paying the monthly fee as it’s due.  T...
  • Alfredo
  • Roadie
  • 438 Views
  • 2 replies
  • 0 likes
  • Account
  • 438 Views
  • 2 replies
  • 0 likes

Superuser Contribution only account

About 2 weeks ago I activated a premium account by KPN.THirst I thought I didn't get an sms with the activation code, but later I found out that I got 2 activation codes. Both of them didn't. Two times KPN tried to help me, but not succesful. They th...

  • Casual Listener
  • About 2 weeks ago I activated a premium account by KPN. THirst I thought I didn't get an sms with the activation code, but later I found out that I got 2 activation codes. Both of them didn't. Two t...
  • Alfredo
  • Roadie
  • 425 Views
  • 1 replies
  • 0 likes
  • Account
  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist won't open

I made a playlist back in December with all my favorite songs, and the other day I saw it disappeared from my public playlists even though it was public. I could find it with my secret playlists and still listen to it though. Today, it was still miss...

  • Casual Listener
  • I made a playlist back in December with all my favorite songs, and the other day I saw it disappeared from my public playlists even though it was public. I could find it with my secret p...
  • Alfredo
  • Roadie
  • 479 Views
  • 1 replies
  • 0 likes
  • 479 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

Hi I tried to add the student discount while updating my new payment method to my Premium account and wasn't able because my account is Mexican and I am studying in the US. So when I had to proof my education I cound't. Then when trying to pay the no...

  • Newbie
  • Hi I tried to add the student discount while updating my new payment method to my Premium account and wasn't able because my account is Mexican and I am studying in the US. So when I had to proof my ...
  • Alfredo
  • Roadie
  • 326 Views
  • 2 replies
  • 0 likes
  • 326 Views
  • 2 replies
  • 0 likes

Superuser Contribution Username problem

Why are we not allowed to change our username? 

  • Newbie
  • Why are we not allowed to change our username? 
  • Alfredo
  • Roadie
  • 264 Views
  • 2 replies
  • 0 likes
  • 264 Views
  • 2 replies
  • 0 likes

Superuser Contribution someone Keeps showing up in my following tab!

So, this user named metablocks keeps showing up in my following tab! I keep unfollowing them, but the next time I look, they're there! Are they hacking into the system to get followers? This is ANNOYING!

  • Newbie
  • So, this user named metablocks keeps showing up in my following tab! I keep unfollowing them, but the next time I look, they're there! Are they hacking into the system to get followers? This is ANNOY...
  • Alfredo
  • Roadie
  • 607 Views
  • 1 replies
  • 1 likes
  • 607 Views
  • 1 replies
  • 1 likes

Entire account changed

Someone recently accessed my account, they added a bunch of songs in another language and changed the password and email of the account, i can still log in through facebook but thats it. All help is gteatly appreciated. If it helps im on a family pla...

  • Newbie
  • Someone recently accessed my account, they added a bunch of songs in another language and changed the password and email of the account, i can still log in through facebook but thats it. All help is ...
  • InDevBrian
  • Casual Listener
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

HELP

Unauthorized use of card 

  • Casual Listener
  • Unauthorized use of card 
  • Helen21
  • Casual Listener
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
  • 204 Views
  • 1 replies
  • 0 likes