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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8486 Views
  • 1 replies
  • 9 likes
  • Security
  • 8486 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475773 Views
  • 978 replies
  • 111 likes
  • Account
  • 475773 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208077 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208077 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119248 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119248 Views
  • 72 replies
  • 12 likes

Solved!!Superuser Contribution Como puedo desligar una tarjeta de credito

Hola.Quisiera desligar una tarjeta de credito como metodo de pago, la tarjeta no me pertenece y ahora automaticamente esta realizando los cargos, por lo que necesito darla de baja, cabe mencionar que no quiero cambiarla por otra y la unica opcion que...

  • Visitor
  • Hola. Quisiera desligar una tarjeta de credito como metodo de pago, la tarjeta no me pertenece y ahora automaticamente esta realizando los cargos, por lo que necesito darla de baja, cabe mencionar q...
  • Alfredo
  • Roadie
  • 700 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 700 Views
  • 3 replies
  • 0 likes

Unable to connect back to my previous premium account

I have subscribed to Premium account on my previous phone, but somehow after I changed my phone, I was on free trial. Trying to resubscribe for premium, but it doesn't work.

  • Casual Listener
  • I have subscribed to Premium account on my previous phone, but somehow after I changed my phone, I was on free trial. Trying to resubscribe for premium, but it doesn't work. 
  • dinodanaaa
  • Regular
  • 817 Views
  • 1 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 817 Views
  • 1 replies
  • 2 likes

How to cancel payment

Hi, I have recently found out that my exboyfrined was using my credit card details to pay for his spotify.. and I need to cancel his subcription or at lease take my card off of his payment detail as i dont wish to continue paying for his music.. I ho...

  • Newbie
  • Hi,  I have recently found out that my exboyfrined was using my credit card details to pay for his spotify.. and I need to cancel his subcription or at lease take my card off of his payment det...
  • Noah
  • Spotify Star
  • 1793 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1793 Views
  • 1 replies
  • 0 likes

Account info

I know my user name but I don't remember the email address that is attached to it so I can't reset my password

  • Newbie
  • I know my user name but I don't remember the email address that is attached to it so I can't reset my password
  • Noah
  • Spotify Star
  • 539 Views
  • 1 replies
  • 0 likes
  • 539 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify thinks I am in Chile

When I log in spotify automatically goes to the .cl version of the site even though I am in the US. My account overview lists my country as the US so not sure how to fix it.

  • Newbie
  • When I log in spotify automatically goes to the .cl version of the site even though I am in the US. My account overview lists my country as the US so not sure how to fix it. 
  • Alfredo
  • Roadie
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Solved!! Já testei o premium e quero assinar agora...

Já utilizei o periodo grátis há alguns anos atrás e agora quero assinar. O sistema me avisa que já utilizei este período de testes e que devo proceder com o cadastro normal. Só que fica pedindo as mesmaa informações de cadastro e sempre cai na mesma ...

  • Casual Listener
  • Já utilizei o periodo grátis há alguns anos atrás e agora quero assinar. O sistema me avisa que já utilizei este período de testes e que devo proceder com o cadastro normal. Só que fica pedindo as me...
  • rbat
  • Casual Listener
  • 532 Views
  • 2 replies
  • 0 likes
  • Premium
  • 532 Views
  • 2 replies
  • 0 likes

Superuser Contribution Not registered email adress linked to my account

Hello, The email address associated with my spotify account isn't registered within outlook. It isn't my email address and it doesn't look like it either. Furthermore, I always log in with Facebook, so I never had to enter a password. When I want to ...

  • Newbie
  • Hello,   The email address associated with my spotify account isn't registered within outlook. It isn't my email address and it doesn't look like it either. Furthermore, I always log in with F...
  • Alfredo
  • Roadie
  • 1125 Views
  • 1 replies
  • 0 likes
  • 1125 Views
  • 1 replies
  • 0 likes

Superuser Contribution FB connection username problem

Hi, when I connect my Spotify account to my FB account it changes only my avatar, but doesnt display my username from Facebook. How can I solve it?

  • Newbie
  • Hi, when I connect my Spotify account to my FB account it changes only my avatar, but doesnt display my username from Facebook. How can I solve it?
  • Alfredo
  • Roadie
  • 388 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution Got kicked off

Help,this morning suddenly my friend got kicked off from all his Spotify application in all his devices. Strangely when he tried to login to his account (via web) the system said that his account does not exists?! Funny because his credit card still ...

  • Newbie
  • Help, this morning suddenly my friend got kicked off from all his Spotify application in all his devices.  Strangely when he tried to login to his account (via web) the system said that his acc...
  • Alfredo
  • Roadie
  • 420 Views
  • 1 replies
  • 0 likes
  • Login
  • 420 Views
  • 1 replies
  • 0 likes

Solved!! Weird change

I don't really know how to describe this, or is it a problem. I've just created Spotify account like couple days ago. I opened it today and in the right upper corner of Spotify app, next to my picture I see this --> 21ltfcogdrlpcmjtd7gwu6d7a and I qu...

  • Newbie
  • I don't really know how to describe this, or is it a problem. I've just created Spotify account like couple days ago. I opened it today and in the right upper corner of Spotify app, next to my pictur...
  • IguanaSetup
  • Community Legend
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Change country

Hello,I am having a minor problem. My credit card expired and when I went to the change payment method to enter another one I couldn't do it because It was issued by another country. The system adviced me to change my country in my account settings b...

  • Newbie
  • Hello, I am having a minor problem. My credit card expired and when I went to the change payment method to enter another one I couldn't do it because It was issued by another country. The system adv...
  • Maxim
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Spotify Artists

When i try claim my profile to artists,i copy the link, paste it to the artists login,but i cant press "Add" Why i can't?

  • Newbie
  • When i try claim my profile to artists, i copy the link, paste it to the artists login, but i cant press "Add" Why i can't?
  • MÆSTRO
  • Casual Listener
  • 437 Views
  • 4 replies
  • 0 likes
  • 437 Views
  • 4 replies
  • 0 likes

Student not able to sign up for premium

Student here with proof in form of ID and everything unable to verify through automated service. Can attach ID card if needed.

  • Casual Listener
  • Student here with proof in form of ID and everything unable to verify through automated service. Can attach ID card if needed.
  • Maxim
  • Spotify Star
  • 279 Views
  • 3 replies
  • 0 likes
  • 279 Views
  • 3 replies
  • 0 likes

Solved!! Account linked to my credit card??

Every month there is a charge on my credit card of 99 SEK. That's ok but my problem is that my account that I am using (email and password) is not linked to this. I must have created an other account after I signed up and now I can't get any informat...

  • Casual Listener
  • Every month there is a charge on my credit card of 99 SEK. That's ok but my problem is that my account that I am using (email and password) is not linked to this. I must have created an other account...
  • Maxim
  • Spotify Star
  • 10816 Views
  • 4 replies
  • 0 likes
  • Account
  • 10816 Views
  • 4 replies
  • 0 likes

Superuser Contribution Connexion possible avec facebook sur ordinateur mais pas sur téléphone

Bonjour,J'ai créer un compte spotify avec mon ordinateur via un de mes comptes facebook et je me suis abonnée PREMIUM, j'ai ainsi essayée de me connecter sur ce même compte avec l'application sur mon iPhone mais cela me connecte sur mon deuxième comp...

  • Casual Listener
  • Bonjour, J'ai créer un compte spotify avec mon ordinateur via un de mes comptes facebook et je me suis abonnée PREMIUM, j'ai ainsi essayée de me connecter sur ce même compte avec l'application sur m...
  • Imzou
  • Casual Listener
  • 592 Views
  • 2 replies
  • 0 likes
  • 592 Views
  • 2 replies
  • 0 likes

Superuser Contribution help deleting Payment details!

Hi! my spotify got hacked recently and they used my saved billing details to renew premium, how do i delete these details? Theres no option to delete it on the subscription page

  • Newbie
  • Hi! my spotify got hacked recently and they used my saved billing details to renew premium, how do i delete these details? Theres no option to delete it on the subscription page 😕 
  • Alfredo
  • Roadie
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution Separate Artist with Same Name

Hi guys, I recently applied to get our artist profile verified and you guys did it very quickly and I was very impresed! However, our artist profile is being shared with another artist which isnt us. Weve spoken to our distributer (Ditto music) and t...

  • Newbie
  •  Hi guys,   I recently applied to get our artist profile verified and you guys did it very quickly and I was very impresed!    However, our artist profile is being shared with...
  • Alfredo
  • Roadie
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change the country of my Spotify profile

Hi everybody, I changed the country on my Spotify to Israel, where I'm currently visiting, but for some reason it doesn't recognize that I have premium anymore. I checked and have stille premium through my phone company at home, but now I can't chang...

  • Newbie
  • Hi everybody,    I changed the country on my Spotify to Israel, where I'm currently visiting, but for some reason it doesn't recognize that I have premium anymore. I checked and have stil...
  • Alfredo
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Logging in

I can log into my account on my phone but it won't let me log into my account on my laptop. I've tried resetting my password but it still won't work.

  • Newbie
  • I can log into my account on my phone but it won't let me log into my account on my laptop. I've tried resetting my password but it still won't work.
  • EBecerra
  • Newbie
  • 237 Views
  • 1 replies
  • 1 likes
  • 237 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution PC App - Can I NOT download my saved songs?

Since the web player has been virtually destroyed by Spotify, I may be forced to download the Spotify application to use on my laptop. If I do, am I forced to download all my saved tracks to my hardrive? I want the saved tracks download for my iPhone...

  • Regular
  • Since the web player has been virtually destroyed by Spotify, I may be forced to download the Spotify application to use on my laptop.  If I do, am I forced to download all my saved tracks to my...
  • valo_Soul
  • Regular
  • 538 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 538 Views
  • 3 replies
  • 0 likes