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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Alice_ab
  • Visitor
  • 173369 Views
  • 186 replies
  • 13 likes
  • Account
    Free
  • 173369 Views
  • 186 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11412 Views
  • 6 replies
  • 11 likes
  • Security
  • 11412 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 516320 Views
  • 986 replies
  • 113 likes
  • Account
  • 516320 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126066 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126066 Views
  • 74 replies
  • 12 likes

Invadiram minha conta e apagaram tudo, preciso recuperar meu histórico e playlists

Boa noite,infelizmente rakearam minha conta e deletaram todos as minhas playlists.verifiquei que muitas musicas estavam sendo salvas sem minha autorização. Entrei em minhas configurações e reparei que havia um dispositivo estranho e resolvi mudar a s...

  • Newbie
  • Boa noite, infelizmente rakearam minha conta e deletaram todos as minhas playlists. verifiquei que muitas musicas estavam sendo salvas sem minha autorização. Entrei em minhas configurações e repare...
  • Bittencourt
  • Spotify Star
  • 605 Views
  • 1 replies
  • 0 likes
  • 605 Views
  • 1 replies
  • 0 likes

Login, Account and premium using problems

Hi guys!I have a major problem. I just changed my phone from an iPhone to a samsung. The thing is that i'm logged in on my spotify account on the iPhone, but I want to switch it to my android.Well somehow I've managed to forget both my password and e...

  • Newbie
  • Hi guys! I have a major problem. I just changed  my phone  from an iPhone to  a samsung. The thing is that i'm logged in on my spotify account on the iPhone, but I want to switch it t...
  • Noah
  • Spotify Star
  • 488 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 488 Views
  • 1 replies
  • 0 likes

I payed for Premium, but it's not working...

I payed yesterday for Premium, but it's not working yet...

  • Newbie
  • I payed yesterday for Premium, but it's not working yet ...
  • kaitlynk
  • Roadie
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Playlist CLEARED

So this is the 2nd time this has happened to me and I'm not sure what to do.My playlist was absolutely CLEARED of all songs but was NOT deleted. I definitely did not click any sort of option to do this and don't even know how to clear an entire playl...

  • Newbie
  • So this is the 2nd time this has happened to me and I'm not sure what to do. My playlist was absolutely CLEARED of all songs but was NOT deleted. I definitely did not click any sort of option to do ...
  • kaitlynk
  • Roadie
  • 648 Views
  • 1 replies
  • 0 likes
  • 648 Views
  • 1 replies
  • 0 likes

Superuser Contribution Social Preferences Toggle Switches Broken!

The toggles for "Publish my Activity" and "Show my current Top Artists" are totally broken! Whenever I restart the desktop app it's as though I never changed these preferences! I've seen multiple posts about this issue going back months and none are ...

  • Newbie
  • The toggles for "Publish my Activity" and "Show my current Top Artists" are totally broken!  Whenever I restart the desktop app it's as though I never changed these preferences! I've seen multip...
  • Alfredo
  • Roadie
  • 640 Views
  • 1 replies
  • 1 likes
  • Account
    Other
  • 640 Views
  • 1 replies
  • 1 likes

Superuser Contribution Change in country/payment details

I am trying to change my payment details including country. However when I try to insert new credit card details i am notified that it doesn’t match my country but when i try to change my country it is greyed out and redirects me to changing my payme...

  • Newbie
  • I am trying to change my payment details including country. However when I try to insert new credit card details i am notified that it doesn’t match my country but when i try to change my country it ...
  • Alfredo
  • Roadie
  • 537 Views
  • 1 replies
  • 0 likes
  • 537 Views
  • 1 replies
  • 0 likes

Solved!! ¿como puedo eliminar una cuenta de spotify totalmente ?problemas de límite de sesenta minutos

hola buenas tardes. fui por un tiempo subcritora de Spotify Premium, y cuando dejé de serlo huvo un tiempo en que no existen problemas, pero en un año o así que si me presento límites de 60 minutos, y tuve que hacer una nueva cuenta con spotify con u...

  • Regular
  • hola buenas tardes.   fui por un tiempo subcritora de Spotify Premium, y cuando dejé de serlo  huvo un tiempo en que no existen problemas, pero en un año o así que si me presento lími...
  • osornios
  • Spotify Star
  • 435444 Views
  • 171 replies
  • 11 likes
  • 435444 Views
  • 171 replies
  • 11 likes

Can't make account!!!

So when i try to make a new spotify account with my new email that works it just refreshes the page? Please help!

  • Casual Listener
  • So when i try to make a new spotify account with my new email that works it just refreshes the page? Please help!
  • awasa29
  • Casual Listener
  • 719 Views
  • 3 replies
  • 0 likes
  • 719 Views
  • 3 replies
  • 0 likes

Cannot login

I recently signed up for the family plan and wanted to cancel my sons premium so I can put him on the family one with us but he cant remember any of his passwords or emails he used is there anyway I can fix this?

  • Newbie
  • I recently signed up for the family plan and wanted to cancel my sons premium so I can put him on the family one with us but he cant remember any of his passwords or emails he used is there anyway I ...
  • Robert_W
  • Community Legend
  • 463 Views
  • 1 replies
  • 0 likes
  • Login
  • 463 Views
  • 1 replies
  • 0 likes

lost info

i cannot get preimum service even though i am paying for it so i need to calcel my subscription but i cant because i lost the log in info and can not find a phone number to speak to anyoneHELP PLEASE

  • Newbie
  • i cannot get preimum service even though i am paying for it so i need to calcel my subscription but i cant because i lost the log in info and can not find a phone number to speak to anyone HELP PLEA...
  • Robert_W
  • Community Legend
  • 419 Views
  • 1 replies
  • 0 likes
  • Account
  • 419 Views
  • 1 replies
  • 0 likes

Don't know my passwort neither do I know the email linked to my account

hi i dont know which email from mine ive used to create my spotify account and i also forgot my password...I want to quit my premium account though, what can I do? I just know my username and the Paypal account ive given to pay.

  • Newbie
  • hi   i dont know which email from mine ive used to create my spotify account and i also forgot my password...I want to quit my premium account though, what can I do? I just know my userna...
  • Robert_W
  • Community Legend
  • 584 Views
  • 1 replies
  • 0 likes
  • 584 Views
  • 1 replies
  • 0 likes

Loging In

I was wondering if anyone could help me my Spotify logged me out the other day and I can’t remember what email address it is set up to so I have had it for years and went through several accounts/email and don’t know which one is connected with my ba...

  • Newbie
  • I was wondering if anyone could help me my Spotify logged me out the other day and I can’t remember what email address it is set up to so I have had it for years and went through several accounts/ema...
  • Robert_W
  • Community Legend
  • 522 Views
  • 1 replies
  • 0 likes
  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution Invite came with another person name (RESOLVED)

So, I have family plan, recently I invited a new person for join on my plan, buuuuuut, the problem is, when the person opens the invite, then show a different person account, but the account is mine, the invite mail is on my name, but when the person...

  • Casual Listener
  • So, I have family plan, recently I invited a new person for join on my plan, buuuuuut, the problem is, when the person opens the invite, then show a different person account, but the account is mine,...
  • SergioDavid
  • Roadie
  • 574 Views
  • 1 replies
  • 0 likes
  • Account
  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login with my e-mail - Spotify won't accept password

I think this is a huge structural problem with Spotify. It accepts when I login with Facebook, but not through e-mail and password.I just reset my password and Spotify won't recognize it. My account was first created through Facebook, but I don't wan...

  • Newbie
  • I think this is a huge structural problem with Spotify.   It accepts when I login with Facebook, but not through e-mail and password. I just reset my password and Spotify won't recognize it. ...
  • SergioDavid
  • Roadie
  • 678 Views
  • 1 replies
  • 0 likes
  • 678 Views
  • 1 replies
  • 0 likes

premium not working on phone anymore

i checked status, payment and logged out and back in. still doesn't work.

  • Newbie
  • i checked status, payment and logged out and back in. still doesn't work.
  • Nico
  • Community Legend
  • 449 Views
  • 1 replies
  • 0 likes
  • 449 Views
  • 1 replies
  • 0 likes

Solved!! Can I change or make a new Community profile ?

Can I change or make a new Community profile ? I would like to change the user name of my community profile not the spotify account or it is the same ?

  • Casual Listener
  • Can I change or make a new Community profile ?   I would like to change the user name of my community profile not the spotify account or it is the same ?    
  • Noah
  • Spotify Star
  • 727 Views
  • 3 replies
  • 0 likes
  • Account
  • 727 Views
  • 3 replies
  • 0 likes

Can't log in (no reason given)

Hi,I just downloaded the Spotify app on my Android phone. When I try logging in to my account and clicking the "login" button, it changes to "logging in", and then changes back to "login". No reason or response given. I am using the correct username ...

  • Casual Listener
  • Hi, I just downloaded the Spotify app on my Android phone. When I try logging in to my account and clicking the "login" button, it changes to "logging in", and then changes back to "login". No reaso...
  • Noaya
  • Casual Listener
  • 683 Views
  • 2 replies
  • 1 likes
  • 683 Views
  • 2 replies
  • 1 likes

Country Change

Is it possible to change my country before I move home on premium? I have a cancelled credit card as my billing card but have 6 weeks of travel before I move back to Australia. The cancelled card will not be able to renew the monthly account when i g...

  • Newbie
  • Is it possible to change my country before I move home on premium? I have a cancelled credit card as my billing card but have 6 weeks of travel before I move back to Australia. The cancelled card wil...
  • Josh10000
  • Newbie
  • 604 Views
  • 2 replies
  • 1 likes
  • 604 Views
  • 2 replies
  • 1 likes

Superuser Contribution I cannot login my account

I have a free account and my region is Australia. I am travelling in Canada for a few months and Spotify does not let me login, both laptop and Android app. I think it has something to do with the IP address as I am overseas. I tried changing my coun...

  • Casual Listener
  • I have a free account and my region is Australia. I am travelling in Canada for a few months and Spotify does not let me login, both laptop and Android app. I think it has something to do with the IP...
  • duckman1611
  • Casual Listener
  • 554 Views
  • 2 replies
  • 0 likes
  • 554 Views
  • 2 replies
  • 0 likes