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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

285542 Views

529 replies

34 likes

Account
Free
  • 285542 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13582 Views

6 replies

11 likes

Security
  • 13582 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539516 Views

990 replies

114 likes

Account
  • 539516 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129525 Views

74 replies

12 likes

Account
Login
Premium
  • 129525 Views
  • 74 replies
  • 12 likes

ECADE

Hello!In Brazil for you to play licensed music it is necessary to make the payment of an organ called ECADE.If I am premium Spotfy I can play the licensed songs in an environment and replace my signature of ECADE without the danger of legal justice a...

Visitor

Hello! In Brazil for you to play licensed music it is necessary to make the payment of an organ called ECADE. If I am premium Spotfy I can play the licensed songs in an environment and replace my s...

phan_times

Community Legend

437 Views

1 replies

0 likes

Premium
Unlimited
  • 437 Views
  • 1 replies
  • 0 likes

Can't change country

Hey! I need to update my payment info for my premium but I need to change country from sweden to USA to do so, since I have an american debit card. But I can't change country, it wont let me! even though I am in america. Help pleaseee

Newbie

Hey! I need to update my payment info for my premium but I need to change country from sweden to USA to do so, since I have an american debit card. But I can't change country, it wont let me! even th...

jacheli81

Newbie

560 Views

2 replies

0 likes

  • 560 Views
  • 2 replies
  • 0 likes

Solved!! Student discounts in Ireland

I am aware that students using spotify in the uk and the usa receive a discounted charge of £4.99/$4.99 per month. Why is this not available in Ireland yet?

Regular

I am aware that students using spotify in the uk and the usa receive a discounted charge of £4.99/$4.99 per month. Why is this not available in Ireland yet?

adeleocallaghan

Newbie

15861 Views

3 replies

0 likes

Account
Other
Premium
Subscription
  • 15861 Views
  • 3 replies
  • 0 likes

Email changed by someone and cannot access my account

Dear Spotify, I received an email saying my email has been changed and now I cannot access my account. On top of that, I have been charged a subscription since last august that I've been disputing with my credit card company. What can I do to resolve...

Casual Listener

Dear Spotify,   I received an email saying my email has been changed and now I cannot access my account. On top of that, I have been charged a subscription since last august that I've been dis...

nabwong

Casual Listener

514 Views

2 replies

0 likes

  • 514 Views
  • 2 replies
  • 0 likes

Email address change

I recently updated my email address with Facebook yet my spotify acount does not change to the current email address. I have followed the insptruction on changing the address in facebook and it is correct there, yet when i log out and log back into S...

Casual Listener

I recently updated my email address with Facebook yet my spotify acount does not change to the current email address. I have followed the insptruction on changing the address in facebook and it is co...

kejt_

Community Legend

582 Views

3 replies

0 likes

  • 582 Views
  • 3 replies
  • 0 likes

Family member on primium account sees my credit info

I sent a link for my son to be a primium member but when he opens it up it goes to my account information. How can I change that so he can pick songs under his name

Newbie

I sent a link for my son to be a primium member but when he opens it up it goes to my account information. How can I change that so he can pick songs under his name 

Maxim

Spotify Star

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

No active account

Due to failing a payment and restarting it via my wifes part of our family account I can't log in to my own account anymore and if i try the reset password function it says my email isnt an active account. Yet if i look for the account I can find it ...

Newbie

Due to failing a payment and restarting it via my wifes part of our family account I can't log in to my own account anymore and if i try the reset password function it says my email isnt an active ac...

JuandeGF

Regular

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Lost all my playlist and someone hijacked my profile

Hey SpotifyBack around x.mas, I suddently experinced something strange. Someone was using my account and making playlists and following playlist artist. The person was deffently not from my country, maybe france since I also started recieving email i...

Regular

Hey Spotify Back around x.mas, I suddently experinced something strange. Someone was using my account and making playlists and following playlist artist. The person was deffently not from my count...

alloedee

Regular

486 Views

1 replies

0 likes

Account
Security
  • 486 Views
  • 1 replies
  • 0 likes

wrong facebook email

I created a spotify account via Facebook 7 years ago, since then I have changed the email accociated with my facebook acount but the changes didn't go through to spotify. I am now not capable of deleting my account because it's linked to an email tha...

Newbie

I created a spotify account via Facebook 7 years ago, since then I have changed the email accociated with my facebook acount but the changes didn't go through to spotify. I am now not capable of dele...

kejt_

Community Legend

380 Views

1 replies

0 likes

Account
Login
  • 380 Views
  • 1 replies
  • 0 likes

changed facebook email address but spotify hasnt chagned to the same one

I have deleted an old email that was conected to my facebook account, so when i first got spotify i signed in with my facebook account but now i changed my email address on facebook spotify still has my old email that has been dleted so i cant change...

Newbie

I have deleted an old email that was conected to my facebook account, so when i first got spotify i signed in with my facebook account but now i changed my email address on facebook spotify still has...

kejt_

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Will I lose my Premium $ if I upgrade to Family?

So I still have a month left on my Premium account (automaticly topped up today) But the kids are hassling me wanting their own account so I want to upgrade to Family. Will I lose the $$$ I paid on my account if I upgrade today to the family?

Newbie

So I still have a month left on my Premium account (automaticly topped up today) But the kids are hassling me wanting their own account so I want to upgrade to Family.   Will I lose the $$$ I ...

Nico

Community Legend

959 Views

1 replies

0 likes

  • 959 Views
  • 1 replies
  • 0 likes

How can I change my linked Facebook account "without deleting" my Spotify created with Facebook?

I created my Spotify account with Facebook about 3 years ago. And using Spotify Premium ever since. Recently I deactivated my Facebook and my Spotify name turned into random numbers. When I a reactivated it, it turns normal but I want to keep my Face...

Casual Listener

I created my Spotify account with Facebook about 3 years ago. And using Spotify Premium ever since.   Recently I deactivated my Facebook and my Spotify name turned into random numbers. When I ...

1287253578

Newbie

5692 Views

3 replies

0 likes

Account
Login
Other
Premium
Subscription
  • 5692 Views
  • 3 replies
  • 0 likes

De logingegevens die op Facebook staan werken niet als login voor Spotify

Ik wil het wachtwooord aanpassen omdat mijn account van Spotify door iemand anders wordt gebruikt. Wanneer ik in 'onlangs afgespeeld' kijk zie ik dat er steeds nummers bij staan waar ik nooit naar geluisterd heb en ik krijg heel vaak de melding dat m...

Casual Listener

Ik wil het wachtwooord aanpassen omdat mijn account van Spotify door iemand anders wordt gebruikt. Wanneer ik in 'onlangs afgespeeld' kijk zie ik dat er steeds nummers bij staan waar ik nooit naar ge...

Hubo

Community Legend

662 Views

3 replies

0 likes

Account
  • 662 Views
  • 3 replies
  • 0 likes

discovery page doesn't give new recomends

dear SpotefiI have tried to find new recomedations in the discovery but for a couple of weeks I don't see any new recomendations anymore, the page only shows the same artists as recomedation, while a few weeks back that changes daily. Is this a new g...

Casual Listener

dear Spotefi I have tried to find new recomedations in the discovery but for a couple of weeks I don't see any new recomendations anymore, the page only shows the same artists as recomedation, while...

caszriel

Composer

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Solved!! Why can't I play this album?

Why can't I play the Lola Rennt soundtrack? I am premium. https://open.spotify.com/user/8a22a/playlist/7kOIDXvSt4ngy5CGWs2vEA

Casual Listener

Why can't I play the Lola Rennt soundtrack? I am premium.   https://open.spotify.com/user/8a22a/playlist/7kOIDXvSt4ngy5CGWs2vEA

caszriel

Composer

2733 Views

3 replies

0 likes

Premium
  • 2733 Views
  • 3 replies
  • 0 likes

Student account

Hello my premium subscription is expired. As I am a new student I wanted to get student discount with my new subscription.After I entered my Credit card information, I realized that my school wasn't in the list (Vancouver Film School). So I filled a ...

Newbie

Hello my premium subscription is expired. As I am a new student I wanted to get student discount with my new subscription. After I entered my Credit card information, I realized that my school ...

caszriel

Composer

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Solved!! Starbucks free spotify

I am a current Starbucks employee and from what I know we receive free premium spotify I linked it and followed the steps. Put in my partner numbers and all and after a month it went to a normal account and asked me to pay for premium. Help anyone?

Casual Listener

I am a current Starbucks employee and from what I know we receive free premium spotify I linked it and followed the steps. Put in my partner numbers and all and after a month it went to a normal acco...

CarolinaStylez

Newbie

43969 Views

4 replies

0 likes

Subscription
  • 43969 Views
  • 4 replies
  • 0 likes

Can someone tell me the difference between streams and listens on Spotify?

I need help knowing the difference between streaming and listens on Spotify. I am an artist on Spotify and never understood the difference between my stream numbers and listen numbers. Can someone help me?

Newbie

I need help knowing the difference between streaming and listens on Spotify. I am an artist on Spotify and never understood the difference between my stream numbers and listen numbers. Can someone he...

chamevez

Newbie

20385 Views

1 replies

1 likes

  • 20385 Views
  • 1 replies
  • 1 likes

Country Mess!

Hi,Hope you can help me with a very frustrating problem I've been having for months.I used to have an accound based in the USA with a US amex card. Since my family and I moved to Mexico, I have updated the payment method to a credit card based in Mex...

Casual Listener

Hi, Hope you can help me with a very frustrating problem I've been having for months. I used to have an accound based in the USA with a US amex card. Since my family and I moved to Mexico, I have u...

Ckae572

Newbie

532 Views

3 replies

0 likes

  • 532 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant change country settings by changing pay info

Hi, i had a paypal account in another country, with which i wanted to change my country. This doesn't seem to be possible. tried to follow the instructions by changing my payment method, by adding a local credit card, but it states that it is not wor...

Casual Listener

Hi,   i had a  paypal account in another country, with which i wanted to change my country. This doesn't seem to be possible.   tried to follow the instructions by changing my paym...

kathryn_s

Casual Listener

793 Views

4 replies

0 likes

Account
Premium
Subscription
  • 793 Views
  • 4 replies
  • 0 likes