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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9915 Views
  • 3 replies
  • 9 likes
  • Security
  • 9915 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 493560 Views
  • 981 replies
  • 112 likes
  • Account
  • 493560 Views
  • 981 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213952 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213952 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122677 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122677 Views
  • 72 replies
  • 12 likes

Hacked

Mid listening to music, songs will either skip or a completely new unlistenable to playlist starts, as if someone else is logged on. I’ve tried signing out from everywhere. I’ve checked rogue apps aren’t installed. I’ve changed my Facebook password. ...

  • Newbie
  • Mid listening to music, songs will either skip or a completely new unlistenable to playlist starts, as if someone else is logged on. I’ve tried signing out from everywhere. I’ve checked rogue apps ar...
  • Maxim
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Got hacked and changed email

So I got hacked a while ago. The account is linked to Facebook so i changed FB pw and email pw. All good since then until now. When i was going to change the mobile phone number in Account -> edit profile i see that the hacker has changed the email. ...

  • Newbie
  • So I got hacked a while ago. The account is linked to Facebook so i changed FB pw and email pw. All good since then until now. When i was going to change the mobile phone number in Account -> edit...
  • Luke
  • Spotify Star
  • 656 Views
  • 1 replies
  • 0 likes
  • 656 Views
  • 1 replies
  • 0 likes

When did I first subscribe to Spotify for Family?

Trying to trace which date I first subscribed to Spotify for Family on?

  • Newbie
  • Trying to trace which date I first subscribed to Spotify for Family on?
  • Noah
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Devices available - Someone else is playing music on my devices

Since one month I have an availabled device, that I dont have any idea from where comes, and it plays music on my computer or Andriod phone. This device is on a Chrome page. I've disconnected to all my devices and it remains the same problem, also ch...

  • Newbie
  • Since one month I have an availabled device, that I dont have any idea from where comes, and it plays music on my computer or Andriod phone. This device is on a Chrome page. I've disconnected to all ...
  • IguanaSetup
  • Community Legend
  • 1762 Views
  • 1 replies
  • 1 likes
  • 1762 Views
  • 1 replies
  • 1 likes

Can't change country

I have premium account and moved from Chile to the UK. I follow the instructions to change country by changing payment method but only get an error that my card and location don't match instead of getting a prompt to change the country! Help!

  • Casual Listener
  • I have premium account and moved from Chile to the UK. I follow the instructions to change country by changing payment method but only get an error that my card and location don't match instead of ge...
  • phan_times
  • Community Legend
  • 476 Views
  • 5 replies
  • 0 likes
  • 476 Views
  • 5 replies
  • 0 likes

Reactivate account

Is there a way to reactivate an account that I cancelled a couple of months ago and get all my songs and information restored?

  • Visitor
  • Is there a way to reactivate an account that I cancelled a couple of months ago and get all my songs and information restored?
  • 610050820tiatal
  • Newbie
  • 28590 Views
  • 10 replies
  • 1 likes
  • Account
  • 28590 Views
  • 10 replies
  • 1 likes

Cant enter credit card expiration date

I have a new credit card, when entering my new card details it continuously asks me to enter my expiration month and will not update the account.

  • Newbie
  • I have a new credit card, when entering my new card details it continuously asks me to enter my expiration month and will not update the account.
  • Sandra62
  • Newbie
  • 1590 Views
  • 2 replies
  • 0 likes
  • 1590 Views
  • 2 replies
  • 0 likes

Jesus loves you

Hey just wanted to say that God loves you guys and that he has a plan for all of you and no matter what happens in your life there is always a light at the end of the tunnel so keep your heads up high.. Jesus wants to save you just gotta give him a c...

  • Casual Listener
  • Hey just wanted to say that God loves you guys and that he has a plan for all of you and no matter what happens in your life there is always a light at the end of the tunnel so keep your heads up hig...
  • phan_times
  • Community Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • Other
  • 316 Views
  • 1 replies
  • 0 likes

Unrecognized device always returns

Hi, About a week ago, someone changed my Spotify account email. I did not authorize it and I do not know who did it. I contacted Spotify and they returned the account to my name. Since then, a device continues to connect to my Spotify account and hij...

  • Visitor
  • Hi,   About a week ago, someone changed my Spotify account email. I did not authorize it and I do not know who did it. I contacted Spotify and they returned the account to my name.   Si...
  • Delite_
  • Newbie
  • 484 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 484 Views
  • 1 replies
  • 0 likes

Solved!! Got a username…but then again, probably not

Just opened a new account, username BaldurSnaerJonsson.In my account overview, however, it says something completely different, namely c64xnedo9or23k9zqjpja3shw.Why?! What went wrong and can it be fixed?

  • Newbie
  • Just opened a new account, username BaldurSnaerJonsson. In my account overview, however, it says something completely different, namely c64xnedo9or23k9zqjpja3shw. Why?! What went wrong an...
  • aleribeiro12
  • Newbie
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

Solved!! Cannot Login With Username, Username Changed to Weird Letters

Hi there!I recently created my Spotify account and noticed a discrepancy that has really frustrated me. When I attempt to login to Spotify on the browser, it will not accept the username I chose at signup, which is "forlaetan." So, when I login with ...

  • Casual Listener
  • Hi there! I recently created my Spotify account and noticed a discrepancy that has really frustrated me. When I attempt to login to Spotify on the browser, it will not accept the username I chose at...
  • bluecoals
  • Newbie
  • 3574 Views
  • 5 replies
  • 0 likes
  • 3574 Views
  • 5 replies
  • 0 likes

Solved!! Spotify charge on my credit card, don't have a paid account

I just received a charge for 9.99 on my credit card from ADY*Spotify USA but I don't have a premium account. How can I determine whether this is accidental or malicious without challenging the charge through my CC company or cancelling the card altog...

  • Casual Listener
  • I just received a charge for 9.99 on my credit card from ADY*Spotify USA but I don't have a premium account. How can I determine whether this is accidental or malicious without challenging the c...
  • otoniel
  • Newbie
  • 67841 Views
  • 7 replies
  • 1 likes
  • Account
  • 67841 Views
  • 7 replies
  • 1 likes

Solved!! Spotify account for a RECORD LABEL

I'm trying to set up a Spotify account/page for an independent record label I manage. How would I go about doing that?

  • Regular
  • I'm trying to set up a Spotify account/page for an independent record label I manage.  How would I go about doing that?
  • DOCKA
  • Newbie
  • 89874 Views
  • 11 replies
  • 9 likes
  • Account
    Subscription
  • 89874 Views
  • 11 replies
  • 9 likes

Solved!! How do i turn off the offline setting?

I accidentally hit the offline setting the other day. Now when I try to log in to the app it says I am currently set to offline and that I need to go online to turn off the offline setting. But when I went online I couldn't find the setting to turn o...

  • Casual Listener
  • I accidentally hit the offline setting the other day. Now when I try to log in to the app it says I am currently set to offline and that I need to go online to turn off the offline setting. But when ...
  • Jbarriger
  • Casual Listener
  • 7384 Views
  • 2 replies
  • 0 likes
  • 7384 Views
  • 2 replies
  • 0 likes

Superuser Contribution Accidentally wrote wrong account data

Hi guys,I just wanted to add an additional family member to my Spotify account. After a click on "Premium Family" on the left panel of my Spotify account settings the system asked about personal information like name, adress and so on. I filled in th...

  • Regular
  • Hi guys, I just wanted to add an additional family member to my Spotify account. After a click on "Premium Family" on the left panel of my Spotify account settings the system asked about p...
  • brasstear1
  • Regular
  • 1264 Views
  • 6 replies
  • 0 likes
  • 1264 Views
  • 6 replies
  • 0 likes

Premium

Can two premium accounts on spotify have their songs synced so both libraries would essentially be the same but two people can listen at the same time

  • Newbie
  • Can two premium accounts on spotify have their songs synced so both libraries would essentially be the same but two people can listen at the same time
  • leodreyer
  • Roadie
  • 312 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 312 Views
  • 1 replies
  • 0 likes

Forgot username and pasword

Hoping someone can help. Not been logged about my Spotify account for hears and for some reason my app has decided to log me out. I can't remember my username or password and when I click on forgot your password it's telling me my email address isn't...

  • Newbie
  • Hoping someone can help. Not been logged about my Spotify account for hears and for some reason my app has decided to log me out. I can't remember my username or password and when I click on forgot y...
  • mearpaul
  • Newbie
  • 828 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 828 Views
  • 2 replies
  • 0 likes

Superuser Contribution automatically starts other music

Since 2 weeks ago, the album "Drill beats" of Young Shota starts itself. I hate this music and I have never looked for it! I´ve never selected it. It starts suddenly every 10 minutes, no matter which music I am hearing. It is odd and annoying Anyone ...

  • Casual Listener
  • Since 2 weeks ago, the album "Drill beats" of Young Shota starts itself. I hate this music and I have never looked for it! I´ve never selected it. It starts suddenly every 10 minutes, no matter which...
  • Alfredo
  • Roadie
  • 636 Views
  • 3 replies
  • 0 likes
  • 636 Views
  • 3 replies
  • 0 likes

Discover (Top Recommendations For You) not updating

Tried uninstalling spotify, log out etc., nothing worked. This happened after I upgraded my account to Premium. Please help. Running iMac.

  • Regular
  • Tried uninstalling spotify, log out etc., nothing worked.   This happened after I upgraded my account to Premium.   Please help.  Running iMac.
  • vivatum
  • Casual Listener
  • 1191 Views
  • 11 replies
  • 0 likes
  • Premium
  • 1191 Views
  • 11 replies
  • 0 likes

Superuser Contribution Unable to change account county

Hi, I am trying to change the country of my spotify account from NL to UK so I can change the payment method. I have followed the guide here https://support.spotify.com/mt/article/How-can-I-change-my-country-setting/ but when attempting to enter my U...

  • Newbie
  • Hi,   I am trying to change the country of my spotify account from NL to UK so I can change the payment method.   I have followed the guide here https://support.spotify.com/mt/arti...
  • Julian
  • Moderator
  • 512 Views
  • 1 replies
  • 0 likes
  • 512 Views
  • 1 replies
  • 0 likes