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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 377 Views
  • 0 replies
  • 6 likes
  • Security
  • 377 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439253 Views
  • 970 replies
  • 108 likes
  • Account
  • 439253 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195099 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195099 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106779 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106779 Views
  • 70 replies
  • 11 likes

Paying for premium but all my playlists have disappeared and it's showing as a free account

Hi I've just tried my account and can't access it as premium on either my android phone or my desktop. I havent changed any of my account details for years. I've uninstalled and reinstalled but it's still showing the same. I've reset password today i...

  • Visitor
  • Hi I've just tried my account and can't access it as premium on either my android phone or my desktop. I havent changed any of my account details for years. I've uninstalled and reinstalled but it's ...
  • Nickolay
  • Composer
  • 340 Views
  • 1 replies
  • 1 likes
  • 340 Views
  • 1 replies
  • 1 likes

Spotify won't let me change my email address

I simply want to change my asscociated Spotify email address from a recently defunct email address to my current gmail address, but when I try, Spotify tells me my gmail address is "already in use." I vaguely recall that a few years back, I may have ...

  • Newbie
  • I simply want to change my asscociated Spotify email address from a recently defunct email address to my current gmail address, but when I try, Spotify tells me my gmail address is "already in use."&...
  • Nickolay
  • Composer
  • 651 Views
  • 1 replies
  • 0 likes
  • Account
  • 651 Views
  • 1 replies
  • 0 likes

Hulu & spotify

I have linked Hulu to my Spotify Premium Student account. However, whenever I try to create a new Hulu account, or link an existing account, it doesn’t work. It tells me to contact Spotify support. If you could please let me know why this is happenin...

  • Newbie
  • I have linked Hulu to my Spotify Premium Student account. However, whenever I try to create a new Hulu account, or link an existing account, it doesn’t work. It tells me to contact Spotify support. I...
  • feelikeastrangr
  • Community Legend
  • 499 Views
  • 1 replies
  • 0 likes
  • 499 Views
  • 1 replies
  • 0 likes

HACKAT KONTO

Mitt konto är hackat!! Någon har bytt mail och lösen, och jag kan inte ändra tillbaka då jag inte kan det nya lösenordet. Jag kommer dock in via faccebook. KAN NI HJÄLPA MIG??? Varför kan man inte radera sitt konto på en gång när man har loggat in??

  • Newbie
  • Mitt konto är hackat!! Någon har bytt mail och lösen, och jag kan inte ändra tillbaka då jag inte kan det nya lösenordet. Jag kommer dock in via faccebook. KAN NI HJÄLPA MIG??? Varför kan man inte ra...
  • Demiro
  • Newbie
  • 1320 Views
  • 2 replies
  • 1 likes
  • 1320 Views
  • 2 replies
  • 1 likes

Miss typed email

"Currently, I am using a second spotify account that I made on my computer. On my phone, I am logged in to another, older, spotify account that I made this past summer. The account on my phone needs a payment update, and says to check my email. i hav...

  • Newbie
  • "Currently, I am using a second spotify account that I made on my computer. On my phone, I am logged in to another, older, spotify account that I made this past summer. The account on my phone needs ...
  • ChaosKing
  • Newbie
  • 661 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 661 Views
  • 2 replies
  • 0 likes

Seriously what the hell

After spotify doesnt recognize my facebook (shouldnt be required anyway!) it just hangs when i try again. last nerve, spotify. other services are being looked into TOMORROW.

  • Casual Listener
  • After spotify doesnt recognize my facebook (shouldnt be required anyway!) it just hangs when i try again. last nerve, spotify. other services are being looked into TOMORROW.
  • Pratotfail1313
  • Newbie
  • 3235 Views
  • 9 replies
  • 0 likes
  • 3235 Views
  • 9 replies
  • 0 likes

I just want to know how many minutes of music I've listened last year.

I tried 2-3 week ago to see my Wrapped 2017 but got that error with not enough data and now I've noticed that you can't see the stats from last year only the playlists, is there still a way to see my stats from 2017?

  • Newbie
  • I tried 2-3 week ago to see my Wrapped 2017 but got that error with not enough data and now I've noticed that you can't see the stats from last year only the playlists, is there still a way to see my...
  • Maxim
  • Spotify Star
  • 15428 Views
  • 1 replies
  • 0 likes
  • Account
  • 15428 Views
  • 1 replies
  • 0 likes

Solved!! Unrecognized Device Using Account

Hello, I'm having a problem that an unrecognized device keeps using my account. Has deleted my playlists, interrupts songs, and creates playlists. I tried doing the log out everywhere option and have changed my password twice now but as soon as I'm l...

  • Newbie
  • Hello,   I'm having a problem that an unrecognized device keeps using my account. Has deleted my playlists, interrupts songs, and creates playlists. I tried doing the log out everywhere option...
  • Maxim
  • Spotify Star
  • 1277 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 1277 Views
  • 1 replies
  • 0 likes

Free Spotify

Hello, I've been using Spotify premium for quite some time without paying, and I'm not sure where should I report it. Well, in the summer of 2016, I've been to Poland and I bought an Oringe sim card. At the time, there was an offer to activate Spotif...

  • Casual Listener
  • Hello,    I've been using Spotify premium for quite some time without paying, and I'm not sure where should I report it.    Well, in the summer of 2016, I've been to Poland an...
  • Robert_W
  • Community Legend
  • 620 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Security
    Subscription
    Unlimited
  • 620 Views
  • 3 replies
  • 0 likes

The app freezes after trying to log in.

Dear Spotify Community, I just downloaded the Spotify app for Windows PC (8.1), but from the very first attempt to log in, the app freezes. I first changed my default browser to Internet Explorer and that helped a bit, because at least a browser gave...

  • Newbie
  • Dear Spotify Community,   I just downloaded the Spotify app for Windows PC (8.1), but from the very first attempt to log in, the app freezes. I first changed my default browser to Internet Exp...
  • tretuttle
  • Newbie
  • 842 Views
  • 2 replies
  • 0 likes
  • Login
  • 842 Views
  • 2 replies
  • 0 likes

Account is hacked

My account has been hacked. I asked Spotify to send me a link to reset my password, but every time I get one, it says that the link has already been used. And its mere seconds after I have received the link.What do I do now?

  • Casual Listener
  • My account has been hacked. I asked Spotify to send me a link to reset my password, but every time I get one, it says that the link has already been used. And its mere seconds after I have received t...
  • Hubo
  • Community Legend
  • 403 Views
  • 3 replies
  • 0 likes
  • Account
  • 403 Views
  • 3 replies
  • 0 likes

PREMIUM free for one year. Is it a fraud?

I received an e-mail saying that this month Spotify is offering one year free of the PREMIUM. I fulfilled the form, it asked me for my credit card data, but now I am afraid it can be a fraud. Is there this promotion on SPOTIFY?

  • Casual Listener
  • I received an e-mail saying that this month Spotify is offering one year free of the PREMIUM. I fulfilled the form, it asked me for my credit card data, but now I am afraid it can be a fraud. Is ther...
  • wwebbdesign
  • Newbie
  • 3570 Views
  • 4 replies
  • 0 likes
  • Premium
  • 3570 Views
  • 4 replies
  • 0 likes

Solved!! Can’t login abroad

Hi. I moved to London from Slovakia and after 14 days I can’t Login into my spotify, because you can be logged just 14 days. What should I do ?

  • Newbie
  • Hi. I moved to London from Slovakia and after 14 days I can’t Login into my spotify, because you can be logged just 14 days. What should I do ? 
  • Nightslash360
  • Roadie
  • 5117 Views
  • 2 replies
  • 0 likes
  • Login
  • 5117 Views
  • 2 replies
  • 0 likes

cant logg in on Spotify

I already have an account and it won' let me get back on. I already changed my password and everything and I'm not sure what to do next.

  • Newbie
  • I already have an account and it won' let me get back on. I already changed my password and everything and I'm not sure what to do next. 
  • DarkMukke
  • Composer
  • 674 Views
  • 3 replies
  • 0 likes
  • 674 Views
  • 3 replies
  • 0 likes

Please disconnect my device

Can you please disconnect my account

  • Casual Listener
  • Can you please disconnect my account
  • Dane_caj
  • Casual Listener
  • 591 Views
  • 2 replies
  • 0 likes
  • 591 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Edit artist bio?

How do you edit the artist BIO section of an artist profile? Not the header image.Not your favorite songs or playlists.Not your avatar image. The BIO text. I cannot for the life of me find a way to edit this in the app or in my account online.

  • Regular
  • How do you edit the artist BIO section of an artist profile?   Not the header image. Not your favorite songs or playlists. Not your avatar image.   The BIO text.    I cann...
  • pianoandreas
  • Newbie
  • 9966 Views
  • 9 replies
  • 2 likes
  • 9966 Views
  • 9 replies
  • 2 likes

Locked out of account “14 days abroad”

I was a premium Spotify user and all of a sudden when trying to login I am getting a message saying “unablero use Spotify abroad for more than 14 days” or something similar. this appears every time I have tried to login with my Facebook account and I...

  • Newbie
  • I was a premium Spotify user and all of a sudden when trying to login I am getting a message saying “unable ro use Spotify abroad for more than 14 days” or something similar. this appears every time...
  • Nightslash360
  • Roadie
  • 733 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 733 Views
  • 1 replies
  • 0 likes

Someone else using your account? Post here.

So some how over night someone managed to get into my account? Either that or since I'm connected with Facebook I never noticed but my car audio started being weird this morning and noticed Spotify kept connected to some IPhone I've never seen before...

  • Newbie
  • So some how over night someone managed to get into my account? Either that or since I'm connected with Facebook I never noticed but my car audio started being weird this morning and noticed Spotify k...
  • Maxim
  • Spotify Star
  • 709 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 709 Views
  • 1 replies
  • 0 likes

Access to spotify premium

Hi, I have payed fort access to spotify premium. I changed phone and now when I log in, the premium site is empty. I have earlier used the same e-mail adress for logging into spotify. I tried reset password, and it looks like i've enter now the spoti...

  • Newbie
  • Hi, I have payed fort access to spotify premium. I changed phone and now when I log in, the premium site is empty. I have earlier used the same e-mail adress for logging into spotify. I tried reset p...
  • vinjski
  • Gig Goer
  • 422 Views
  • 1 replies
  • 0 likes
  • Free
    Login
    Premium
  • 422 Views
  • 1 replies
  • 0 likes

Military abroad, won't allow me to put USA

Military dependant in Japan with a Japanese IP address. It won't allow me to change my country to the US, and I've seen people say that you can do it if you have Premium, but it won't allow me to purchase premium as I don't have a Japanese credit car...

  • Newbie
  • Military dependant in Japan with a Japanese IP address. It won't allow me to change my country to the US, and I've seen people say that you can do it if you have Premium, but it won't allow me t...
  • Maxim
  • Spotify Star
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes