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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76473 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94312 Views
9 replies
2 likes
I've had Spotify premium since 22/03/16 and ever since I've been charged $11.99 per month by Spotify and $14.99 per month by Apple. Does anyone know how I can get a refund from Apple? I have tried but they have only refunded me for 2 months and refus...
I've had Spotify premium since 22/03/16 and ever since I've been charged $11.99 per month by Spotify and $14.99 per month by Apple. Does anyone know how I can get a refund from Apple? I have tried bu...
Casual Listener
1013 Views
4 replies
0 likes
So accidentally I logged out of Spotify on my phone. I have had the premium service for about 3 months now. The email address that I used to register has since been cancelled due to massive spam and letters from Africa asking for free money. I never ...
So accidentally I logged out of Spotify on my phone. I have had the premium service for about 3 months now. The email address that I used to register has since been cancelled due to massive spam and ...
Not applicable
4229 Views
5 replies
0 likes
i got trouble with my playlists were suddenly faded after i reset my password and when i signed it in anymore then the account is just turned out like a new account. i thought i didnt try to make a new account instead intentionally only attempted to ...
i got trouble with my playlists were suddenly faded after i reset my password and when i signed it in anymore then the account is just turned out like a new account. i thought i didnt try to make a n...
Spotify Star
1230 Views
2 replies
0 likes
Whenever I log in to spotify, it says that I have to either update my profile for the country I am in, or upgrade to premium. I updated the country to match my IP, and it wouldn't work. Then, I upgraded to premium, and that doesn't work either. It wo...
Whenever I log in to spotify, it says that I have to either update my profile for the country I am in, or upgrade to premium. I updated the country to match my IP, and it wouldn't work. T...
Newbie
14463 Views
19 replies
1 likes
What should I do if the payment slip is not displayed?
What should I do if the payment slip is not displayed?
Casual Listener
794 Views
2 replies
0 likes
Hello, I recently created a new spotify account to purchase Spotify premium. I entered in all my information correctly but for some crazy reason when I chose the username "Triznok", spotify decided to just give me this user instead: r05mgsze3n1mcjd0j...
Hello, I recently created a new spotify account to purchase Spotify premium. I entered in all my information correctly but for some crazy reason when I chose the username "Triznok", spotify decided t...
Newbie
2288 Views
7 replies
0 likes
Hello, just a few things up front on my situation. I just made this username so I could make a thread here. My problem is that I can't figure out my username/password for the account I had and could log into, with premium, just a few days ago. I logg...
Hello, just a few things up front on my situation. I just made this username so I could make a thread here. My problem is that I can't figure out my username/password for the account I ha...
Casual Listener
15064 Views
13 replies
0 likes
Hello, I purchase Spotify Premium, with the new year's promotion, (the 3 months subscription for $0.99), it was working fine but after about two weeks my account become free. - I try to logout and login again in several occasions but it still does no...
Hello, I purchase Spotify Premium, with the new year's promotion, (the 3 months subscription for $0.99), it was working fine but after about two weeks my account become free. ...
Roadie
1053 Views
1 replies
0 likes
After getting a new phone i will have no acces to my account to start spotify.I have spotify premium and i am the admin. Tried to get a new passwordBut it does not work.
After getting a new phone i will have no acces to my account to start spotify. I have spotify premium and i am the admin. Tried to get a new password But it does not work.
Not applicable
468 Views
2 replies
0 likes
Hello... Most ads I receive are the more generic national ads but sometimes I recieve ads that seem to be targeted to my location. Problem is, the ads seem to think I live in Raleigh, NC even though I live in Georgia. Can someone tell me why Spotify ...
Hello... Most ads I receive are the more generic national ads but sometimes I recieve ads that seem to be targeted to my location. Problem is, the ads seem to think I live in Raleigh, NC even though ...
Casual Listener
4161 Views
2 replies
1 likes
I just created a new account and when I'm logged in it shows my proper username but to log-in I have to use a random string of letters and numbers. Is there anyway I can get them to match because the reason I made a new account is becuse this is what...
I just created a new account and when I'm logged in it shows my proper username but to log-in I have to use a random string of letters and numbers. Is there anyway I can get them to match because the...
Not applicable
2173 Views
3 replies
0 likes
I connected spotify to facebook and then disconnected because my name and last name appeared in my created playlists and profile. The problem is that even after I disconnected spotify from facebook my name keeps showing up, I just want my username to...
I connected spotify to facebook and then disconnected because my name and last name appeared in my created playlists and profile. The problem is that even after I disconnected spotify from facebook m...
Regular
3667 Views
9 replies
2 likes
Hi,I have a Spotify premium account that was setup by my telco (German Telekom).I will terminate the contract with Telekom soon. My question is now:how can I keep my Spotify account? How will the charging be done?Uli
Hi, I have a Spotify premium account that was setup by my telco (German Telekom). I will terminate the contract with Telekom soon. My question is now: how can I keep my Spotify account? How will t...
Spotify Star
717 Views
1 replies
0 likes
For the last several days I have not been able to access Spotify. Going to the main or support website just gives me a little bit of text and my profile picture. open.spotify.com simply gives me a blank white page with nothing on it. I got a new rout...
For the last several days I have not been able to access Spotify. Going to the main or support website just gives me a little bit of text and my profile picture. open.spotify.com simply gives me a bl...
Casual Listener
1256 Views
5 replies
0 likes
i tried to sign up for premium and they charged my card by Paypal, but didnt give me it and im in UAE does anyone know how to do this?
i tried to sign up for premium and they charged my card by Paypal, but didnt give me it and im in UAE does anyone know how to do this?
Spotify Star
676 Views
1 replies
0 likes
Hey, I'm interested in buying the family premium package. Theres one question left which I cannot find an answer to. If I invite my brother that has an account already to the family package and he wants to make it his own account again at any time.. ...
Hey, I'm interested in buying the family premium package. Theres one question left which I cannot find an answer to. If I invite my brother that has an account already to the family package ...
Newbie
1187 Views
6 replies
1 likes
Hi,I've recently opened a bank account that requires two direct debits be in action for the account to give interest. I have one set up for my phone, and thought I could use the second one as an excuse and opportunity to get spotify premium. So... ba...
Hi, I've recently opened a bank account that requires two direct debits be in action for the account to give interest. I have one set up for my phone, and thought I could use the second one as an ex...
Casual Listener
20358 Views
4 replies
0 likes
The downloads tab has disappeared from the "your music" section on my account. This is really annoying. Your online customer support is not working either (I just get a "connection unavailable" message). This is also really annoying. Can you fix both...
The downloads tab has disappeared from the "your music" section on my account. This is really annoying. Your online customer support is not working either (I just get a "connection unavailable" messa...
Spotify Star
579 Views
1 replies
0 likes
I just upgraded my premium account to 1 additional family member account. I sent an invite to the other member's email address, opened the link from the email and I'm getting the message "Oops! Something went wrong, please try again. I've already can...
I just upgraded my premium account to 1 additional family member account. I sent an invite to the other member's email address, opened the link from the email and I'm getting the message "Oops! Som...
Newbie
89645 Views
47 replies
2 likes
Hi guys, I have a spotify premium account, and would like to change the credit card i'm using from a UK to a French one. I've followed the instructions to go on my account -> subscription -> update payment method. After I enter the details of my Fren...
Hi guys, I have a spotify premium account, and would like to change the credit card i'm using from a UK to a French one. I've followed the instructions to go on my account -> subscription...
Casual Listener
1084 Views
3 replies
0 likes
