Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

can't log into spotify account

can't log into spotify account

i use spotify on my ps4 but when i changed my playstation account's email, i was unable to log into the spotify account on pc.

Reply
1 Reply

Hey, @chocolatte124 
Welcome to Spotify Community, and thanks for reaching out to us!

To ensure we are on the same page, you said you changed the PS account email address and now you cannot access your Spotify account on your PC, right? Is it happening to other devices? Are you still having access to Spotify on your PS4?
Any other information you may have would be very useful here. Keep me posted!

Stay awesome!

If you have further questions or if you need anything else, let me know! I'd love to help!

Regards,
Luan ๐Ÿ‡ง๐Ÿ‡ท

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts