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payment charging

payment charging

Hi, 

I just canceled my subscription, but apparently I was a bit late and still get charged for a month at full price. Since I havent used the premium benefits yet, is there any way of refunding of the payment?

 

Thank You

Reply
1 Reply

Hey there @Alexchr!

 

Generally, there is not a way to do this if you've previously had premium for a few months/years, because the contract you "sign" when you order your premium month says that it's non-refundable,  but you can definitely ask!

 

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.



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