Help Wizard

Step 1


set password for devices

set password for devices

Hi all,
I have premium account and I can't use spotify on my smart tv (samsung) because i can't set device password.
I found in my account settings PASSWORD for DEVICES but after sending email to set- put new password and I get info there is some problem on red label and nothing more:/
When I create spotify I use facebook account
any idea where is problem?

1 Reply

Hey there! 


Thanks for letting us know about this. Can you make sure your TV  was released by Samsung in 2012 to 2014 and it´s  and E series 4000-9000? If it is, you can try to generate your device password through Facebook. Just head over to your Facebook settings > Security > App Passwords > Edit > Generate app passwords. Let us know how it goes.


Keep on rocking 🙂

Suggested posts