Honor 8X (JSN-L23)
My Question or Issue
I am unable to access the album tab on either this phone or a Moto G5. When I try to reach it, I'm greeted with the spinning green circle of doom, no matter how long I wait. I can view albums by going to Songs and finding one from an album and pressing "View Album", but can't access albums directly. The albums load on desktop, so I don't think I have an account issue.
Cleared cache, tried accessing on data and/or wifi, reinstalled 3x
Solved! Go to Solution.
Hey there folks,
Thanks for posting and welcome to the Community!
No worries, our tech folks are currently looking into this. So that you can stay updated with any news, we'd recommend heading here and adding your +VOTE.
Hope this helps :)