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Plan
Premium
Country
Australia
Device
Pixel 2 XL (formerly HTC 10)
Operating System
Android 9
My Question or Issue
To begin with, here's what I've done to try and resolve the problem...
On my old phone, I wiped data and cache for Spotify, reinstalled spotify multiple times. The phone had some other problems so I upgraded to a Pixel 2. Even with a fresh phone, the problems persist. I did not restore anything from a backup of the previous phone. I only had the new phone for about a week before the issues started to occur.
The issues:
All these issues tend to happen at the same time, so it seems to be related to some state of the app that doesn't always occur. It does happen often enough to be an absolute annoyance. I heard that Google Play Music is shutting down soon. If it wasn't I'd just switch, it's hardly worth paying for premium when issues like these happen all the time.
Another perhaps unrelated issue - sometimes when I dont' have data reception, Spotify will tell me I can't play a song offline even though I have it saved...
Hello,
I'm pretty sure this is the same issue as described in https://community.spotify.com/t5/Android/Several-problems-since-last-update-bugged-controls-music-st...
Can you confirm that by killing the app and restarting it, the problems disappear temporarily ?
No, I don't have the same problems. Restarting the app or even the phone doesn't seem to have any effect. It just eventually returns to normal.
I will add that I also seem to have persistence issues... sometimes Spotify will randomly stop playing music and sometimes when that happens it seems like the app has been suspended in the background.
Having the exact same problems as you on my pixel 1. Has anything helped? I have tried everything.
Nope, nothing. I have managed to confirm that some of my friends on Android have the same issue though.
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