Automatically plays music when ulocking phone

[Bilxthebroker]

Hi,

Whenever I unlock my phone in the morning, Spotify suddenly starts playing a random song - I have tried everything to stop this but without success. It is infuriating!I am prepared to abandon Spotify altogether if this can't be fixed. Grateful for any advice please.

I am on a Premium account.

The device is a Samsung Galaxy G20 Plus, running the latest Android 10.

Thanks.

[Mario]

Hey @Bilxthebroker

Thanks for reaching out about this here in the Community.

Since it could be a temporary error, would you mind trying each of the following steps?

• Log out and back in. 

• Check the app is up-to-date.

• Reinstall the app and restart your phone.
  Note: After reinstalling, you'll need to redownload any music you've made available for offline listening.

We'll look out for your reply and be here to help with anything else as well!

[Bilxthebroker]

Thanks Mario.

I have logged out and back in again. I am on V. 8.5.63.941 - is that the latest?

[Mario]

Hey @Bilxthebroker,

Thanks for keeping us in the loop.

Yes, V. 8.5.63.941 is the latest as of now 🙂 

Did logging out and than back in do the trick?

Keep us posted. We'll be here!

[Bilxthebroker]

Thanks Mario.

I don't know if this has worked yet because the problem only occurs on unlocking in the mornings! So please hold tight for a little while and I'll be sure to let you know.....thank you.

[Mario]

Hey @Bilxthebroker,

Thanks for your latest reply!

Sounds good. Keep us posted 🙂

[Neo_Bahamut_19]

My LG V30 has done this both times I was subscribed. It often does it when leaving a bluetooth device or Android Auto such as in my car. The next time I open up my phone the app starts blaring music for no good reason.

[Bilxthebroker]

OK, so that didn't work. I have now uninstalled and reinstalled the app - will let you know if that works.

[Bilxthebroker]

I know, it drives you nuts! I saw a suggestion somewhere that it might be a Google Assistant problem, so I delinked Spotify from there, but it made no difference.

[Bilxthebroker]

Failed again. The bizarre thing is that it plays completely random songs that I would never listen to. This is just ridiculous (and often embarrassing!).