Chevy Equinox EV UI usability bug

w3sip · 2025-04-20

Plan

Paid

Country

USA

Device

Chevy Equinox EV LT 2025

Operating System

Some sort of Android

My Question or Issue

On every Spotify client (iOS, CarPlay, MacOS, Windows) album name in the Now Playing screen is a hyperlink, which leads to the list of the songs in the album.

In the Chevy, it is displayed as blue hyperlink, too, but no action is taken when touching it.

This makes finding and selecting albums much bigger hassle, considering how terrible Google Assistant is.

Eni · 2025-04-21

Hey there @w3sip,

Thanks for getting in touch about this and welcome to the Community!

We appreciate you taking the time to share your feedback with us and will make sure to pass it onto the right team, as we always strive to improve your experience. We'll let you know as soon as we have any news about this.

Cheers!

EniModerator

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

w3sip · 2025-04-28

Any updates on this?

Dessi · 2025-04-28

Hey @w3sip,

Thanks for the patience!

Our tech team is still looking into this, but we'll make sure to update this thread when we hear back from them and have any info to share.

Take care.

DessiModerator

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w3sip · 2025-05-31

Hey guys,

It's been a month -- I hope by now this has at least been triaged. Any news?

MihailY · 2025-06-12

Hey @w3sip,

Still no updates I'm afraid. As @Dessi mentioned already, we'll let you know in this thread once we have news to share.

Cheers,

MihailYModerator

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Eni · 2025-08-09

Hey @w3sip,

We've forwarded this to the right teams and they're aware of the behavior you're describing. However, we can't commit to a timeframe for when or if it will be fixed. In this case, we suggest keeping the app up to date so you don't miss out on any future fixes or improvements.

Cheers!

EniModerator

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

w3sip · 2025-08-09

You know, it has been 4 months since I reported this. 8 months since I got the car. Nothing changed. I don't have this behavior on any other flavor of Spotify app - iOS, MacOS, PC, browser, CarPlay, Tesla, etc.

Perhaps you could enlighten me and explain the complexity of fixing this (or rather, bringing it in line with other implementations).

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