Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan
Premium
Country
Germany
Device
Lenovo Tab M10 FHD Plus
Operating System
Android 10
My Question or Issue
The Equalizer stops working randomly or when I select a different track. When I open it, it starts again. The button shows it as active.
Solved! Go to Solution.
Hi @Lofwyr2030,
Thank you for posting on the Community!
The behavior you're describing is very odd, but we'll be happy to help you sort it out.
Whenever the app is malfunctioning, we suggest you run a clean reinstall of the app, as this one is more thorough than a regular one and can be helpful to get rid of any cache that might be causing trouble.
In case it doesn't work, please share with us a video showing how the issue happens, this way we can take a better look at it.
Let us know how this goes.
Hi @Lofwyr2030,
Thank you for posting on the Community!
The behavior you're describing is very odd, but we'll be happy to help you sort it out.
Whenever the app is malfunctioning, we suggest you run a clean reinstall of the app, as this one is more thorough than a regular one and can be helpful to get rid of any cache that might be causing trouble.
In case it doesn't work, please share with us a video showing how the issue happens, this way we can take a better look at it.
Let us know how this goes.
This seems to be working. I changed songs about 20 times and the Equalizer did not stop working.
Hey @Lofwyr2030,
That's great news!
If this starts misbehaving again or you need anything else, the Community is here for you.
Cheers!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…