Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

HELP! My Music Stops Playing

Solved!

HELP! My Music Stops Playing

Hello. I currently use a Galaxy s6 and i notice that if i dont have the song downloaded with premium, the song will pause/stop randomly if im not in the app. I noticed it does this with also soundcloud. Any help? Thank You 😄

Reply

Accepted Solutions
Marked as solution

4 Replies

Hey @garrison_m991,

 

Are you connected via cellular network or wi-fi?

If you are using cellular the songs buffering may be very slow and this can cause "random" interruptions : )

Both
Marked as solution

Hey, did you check your power settings as described in the post https://community.spotify.com/t5/Android/PSA-Samsung-users-please-read/td-p/1334731/jump-to/first-un... ?

I will try this. Thank you

Suggested posts