I cannot play anything

[w3r3k3]

SOLVED
Just uninstalled the Amplify Battery Extender and its working again

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Brief description of the issue:
I cannot play anything from days ago now.
The only way I found to play music is if you select start listening radio from this song
(Sorry, Im not pretty shure how does it say in english)
Whenever I try to click aleatory, or any playlist or song, it doesnt play anything at all and I never had this problem before.
I already deleted everything and reinstalled but the problem still exist.
Like I said, the only way to play music is when I go to a song and choose start listening radio from this song.
Steps to reproduce the issue:

Open the app
Select any playlist or song
Click aleatory or any song to start listening music but nothing happens

What steps you’ve tried already:
Deleted everything, restart, reinstall

Your device and operating system (e.g. Samsung Galaxy 4, 5.1.1)
Huawei g7 Plus 4.4.4 with greenify already disabled, even when it was not a problem before
Type of Spotify account you have (Free/ Premium):
Free
The app version of Spotify you’re using:
5.8.0.10xx


Any screenshots, if they can help to explain your issue:

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[Joe]

Hi, could you try following the steps in this post for reinstalling spotify and maybe just read through the rest of it to see if anything else may be relevant. Let me know how it goes, thanks.

[w3r3k3]

Hi, I already tried all of the steps in that topic but still the same.
Do you have any debug loging or something?
I already tried changing app versions too.
Greetings

[Joe]

Just wondering why you're on android 4.4.4? I tought the G7 came with 5.1. Have you tried updating the OS?

[user-removed]

If you're using the mobile app, with Spotify Free you cannot select individual songs, you can only shuffle playlists or use song radio. I think that may be your problem!

[w3r3k3]

Because Im in Mexico, my operator (at&t) only gave me 4.4.4 and there is no updates available.

[w3r3k3]

@mike
You were not reading my friend, I cannot use shuffle.
I even asked one of my friends with premium to try to use it with his account but it was the same, thats why I said that I am not able to play anything and looking for any debugging option.

greetings

[fulgor57]

Spotify stops after 10 minutes playing.
I van only continue by selecting again by hand

[user-removed]

In that case, I am unsure how to deal with this. You could try contacting Spotify's technical support directly. That would be my only recommendation at this point.

[Joe]

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Reading the [PSA] Samsung users please read! and [COMPLETE GUIDE] How to fix most Android issues posts at the top of this forum would be a pretty good starting point @fulgor57 .

@fulgor57 wrote:
Spotify stops after 10 minutes playing.
I van only continue by selecting again by hand

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[w3r3k3 · Accepted solution]

I just found the ANSWER

I forgot I installed Amplify Battery Extender some days ago
I just uninstalled the app and reinstalled spotify and everything is working ok now so be aware of that &#*+

Thank you everyone. Greetings.

[Joe]

Glad it's sorted 🙂